Modernize Windows Server 2003 with a Proven Migration Methodology

1 Dell - Restricted - Confidential
Windows Server 2003
EOL - OS Modernization
Stephane Tanguy
Olivier Lefeuvre
Dell | Data Center Transformation Practice

Agenda
• WS2003 EOS what is happening ?
• Options and Challenges
• WS2012 & Server refresh
• Migration methodology and best practices
• Compatibility testing with ChangeBase: Demo

The end of service for Windows Server 2003/R2
1 Directions on Microsoft, Migrating from Windows Server 2003 and 2003 R2, February 24, 2014
2 Microsoft TechEd, Windows Server 2003 End-of-Support Application Migration, June 2014

Nosafe haven
Nosafe haven
Nocompliance
Nocompliance
Noupdates
Noupdates
What the end of service will mean to you
Start planning your migration and transforming your datacenter todayDiscontinued
support for
many
applications
Nowis the time to act
Increased
operations costs
Impact on
Microsoft Small
Business Server
2003
Impact on both
physical and
virtualized
servers
Windows 2003/R2 servers will not
pass a compliance audit
37 critical updates released
in 2013 for Windows Server
2003/R2
Microsoft TechEd, Windows Server 2003 End-of-Support Application Migration, June 2014

What are your end of service options?
Only viable if replacing
applications & servers
with a new, from the
ground-up architecture
Provides bridge support,
but not a permanent
solution (3-6 K$
/server/year)
Migration of a large pool
of servers to newer OS
can be long & resource-
intensive
Transformative
scenarios can advance IT
flexibility & evolution
Addresses issues of new
security vulnerabilities
but may reduce usability
of system
Only for applications that
have reached end of
their useful life & can be
retired without business
impact
Modernization services
& tools can accelerate
migration, minimize risk
& cost factors

What we’re hearing from customers
“We just don’t
have enough
resources to hit
the July 2015
deadline in all of
our locations”
“There are a
significant
amount of
legacy apps
without
development
staff to support
migration”
“The software
and
configuration
are not
available – they
left with the
original
developer”
“We know the
application is
not supported
on the target
Windows
2008/2012
platform”
“As long as
we’re migrating
the workload,
we need to
consider
increased
virtualization or
cloud”

WS2012 &
Server refresh
considerations

1Consistent
Platform
Windows Azure Pack
Service ProvidersPrivate Cloud
Public Cloud
Azure Virtual Machines
Windows Azure Pack
Development Management Identity VirtualizationData
Microsoft Cloud OS Vision

“Organizations that refresh their
software platforms more frequently
than their hardware create a situation
where the software platform is not
optimized for the hardware platform
on which it is running. This can result
in incompatibilities that require
frequent patching, or perhaps an
organization running multiple
software versions in the same
environment – another approach that
will create a lot of maintenance and
management problems.”1
• Extending server replacement from 3 to 5
years increases the failure rate by 85%1
• Hardware that is 5 years old has 21% more
downtime than equipment 3 years old1
• On average, extending server hardware
replacements from 3 to 5 years will double
the cost of IT staff labor1
• Servers greater than 4 years old contribute
only 4% of total performance capabilities in
the datacenter while consuming 65% of
overall energy2
1 IDC, Server Refresh Cycles: The Costs of Extending Life Cycles, August, 2012
2 Intel, Updating IT Infrastructure, 2013
Should you consider a server refresh?

Source: Intel, Updating IT Infrastructure, 2013
2007 – running Windows Server 2003 R2 operating system and Microsoft SQL Server 2008 software
2014 – running Windows Server 2012 and use of existing SQL Server 2012 license and software assurance
Quad-core Intel
Xeon processor 5300
series-based servers
17
2003 (WS2003 + Intel 5300) Performance refresh1:1
2014 (WS2012 + Intel E5-2600 V2, “Ivy Bridge”)
Up to the performance17x
Twelve-core Intel Xeon processor E5-2600
V2 product family-based servers17
Efficiency refresh17:1
Twelve-core Intel Xeon processor E5-2600
V2 product family-based servers1
Up to reduced annual energy costs96%
As fast as month ROI3
Benefits of a server refresh: performance & efficiency

Dell OS
Modernization
Services

Requirements
Analysis of infrastructure and Apps
• Application inventory
• Dependency analysis
• Performance Base lining
• App owner interviews
Finalize Architecture & Approach
Disposition
• Define unique approach for each app
• Target apps to platforms; physical, virtual,
private cloud, public cloud
• Determine target OS
• Prioritization
Readiness
Transformation Planning and Design
• Scheduling & Migration planning
• App/Workload specification
• Design, Build and Validate target solution
• Step by step migration plan
Rollout
Migrate the Systems
• Compatibility testing &
Remediation
• Packaging & deployment
automation
• Configure Target & Migrate app
and data
End to end migration process
Educate
Windows technical training from
Dell Education Services
• Flexible delivery models
• Microsoft Gold Certified Partner
• Global availability

Discovery
methodology
& toolset

Inventory methodology
Combining tool based collection & human knowledge
Considerations
for selecting
the right
discovery tool
Accuracy of
existing
CMDB data
Agent
allowed on
servers
Dependency
mapping
Depth of
server data
needed
Application
titling
engine Considerations
for building
your
application
questionnaire
Application
components,
hosts, DB,
storage
Maintenance
windows
Criticality,
compliance,
Availability of
install media
and
configuration
doc
Application
ownership

DTM-SAM accelerates enables Application discovery
• Imports information from
customer’s inventory, CMDB, and
other sources.
• Engages application owners and
subject matter experts to confirm
and refine key information
• Configurable Application
questionnaire provides flexibility
• Transparent workflow enables
accountability
• Customer dedicated system runs on
the cloud (MSFT Azure) or on-
premise

Application
disposition

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Compatibility
Media/Config
Application is no longer
required
Application will be replaced
in <6 months
Application wont work on
future platform, need
recoded
Low criticality
Multi instance app, media
and configuration exist.
Legacy process need
Single instance app, media
and configuration exist or
can be sourced from vendor
Application Disposition Process
The app is supported on
new platform, reduce labor,
media/config unavailable
Migration with
Extraction
Manual Reinstall
Package Software
In place upgrade
Leave as is
Decommission
Refactor
Disposition Analysis
Tech based Logic
Software Inventory Performance is sub-optimal
and does not exploit future
platform architecture
Re-architect
Server Utilization Data
Service Dependency Data
Compatible Remediate Recode
Available
Media/ No
Config
Nothing
available
Type
Server Role MS/ Custom 3rd party
Criticality/Security/Compliance
Minimal Medium High
Asset Data
Complexity&Cost
Interview, portal or physical
Level 2Level 1

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ChangeBASE Technology Primer
• Automates compatibility testing & remediation of
application packages
• This is the tool used by Dell for WS2003 to
WS2008/WS2012 migration testing
• Project-level or application-specific reporting
available
• Our global application factories provide full
services using ChangeBASE to test applications,
then remediate any issues
• Customers can also license ChangeBASE directly
for their own use
• Application packages (MSI files) are used by SCCM
and similar tools to automate the installation of
applications. ChangeBASE can automatically
create an MSI if needed.
• If application installation files are not available, Dell
can combine AppZero and ChangeBASE to
recreate them for testing.
ChangeBASE automatically analyzes applications to uncover compatibility issues with
the target Operating System

Migration roll
out

Best shore model
More than low cost, most efficient model for volume migration
WS2003
Source
WS2012
Target
App App App App App App
Global
Application
Factory
Key Benefits:
• Industrialized process optimized for
high volume migration
• Leverage Dell experience, process and
methodology acquired with large
migration projects
• Leverage Dell Software portfolio and
Best of breed tools (MS, DoubleTake)
where applicable
• Range of migration techniques :
• Build & swing
• Specific techniques (native) for
infrastructure servers
• Application Extraction
• Customer Application team focused
on core expertise and UAT
Our migration factory is a collection of Dell
resources with clear division of labor engaged
in test, remediation and migration of
applications following a proven & repeatable
process

Dell - Restricted - Confidential21
Global Application Services Factory
Key Facts & reference:
• Formed in 2006
• Served > 500 customers in 2013
• Deep expertise & experience with
Windows application compatibility
(Desktop & Server)
• Tested over 14,500 apps
• Created over 32,000 Windows Installer
packages
• Virtualized over 4100 apps
• Leverages Dell Software tools and
Industry BoB tools
• Customers: Barclays, BNPP, Bank of
America, Wells Fargo, Standard Chartered,
RBC…
2012 US Windows Deployment
Partner of the Year
Partner of the Year
Partner of the Year

22 ServicesConfidentialDell - Restricted - Confidential
Backup

Tools
ZeroIMPACT Migration Solution
Prepare
Usage and data
analysis
Inventory
reporting
Clean-up
opportunities
Architecture
planning
Source Platforms
Lotus Notes
GroupWise
Google Apps
Exchange
SharePoint
Exchange Public
Folders
Windows File Shares
Active Directory
NDS/eDirectory
Server 2003
Target Platforms
Exchange
SharePoint
Office365
Active Directory
Lync/OCS
Server 2012
Manage
Compliance and
Security
IT Management
Development
and
Customization

A broad range of proven capability for Windows XP EOL
Desktop
Virtualization
Software Asset
Management
Windows 7
Migration
Windows 8
Migration
Mobility
(Dell EMM)
Consulting Services Include:
• Migration planning
• Application and hardware
inventory
• Application compatibility testing
(Dell ChangeBase)
• Application automation packaging
• Automating PC build using Dell,
Microsoft and KACE tools
• Migration management
Served 503 Customers in FY14:
• 271 Americas
• 141 EMEA
• 91 APJ
• 308 Applications
• 195 DeploymentSource: NetMarketShare, March 2014
FY14 Customers who spent >$1M on Win7 GICS

Dell - Restricted - Confidential25
Tools:
Dell Transformation Manager (DTM)
• Single source of truth
for status and progress
• Purpose built and
proven for migration
programs
• Accelerates benefit and
mitigates risk of
high volume change
• Bridges the gap
between project plans
and execution
Data
management
and reporting
Planning and
execution
management
Task
assignments
and tracking

Why Dell Services?
Depth of experience
#1
Microsoft Enterprise
Partner Group partner
42,000+
dedicated Services
professionals, active in
90 countries
#1In customer satisfaction
for IT Service & Support
(TBR)
150,000,000
Lines of code re-
architected
1300+
Application re-hosting
installations Worldwide.
Largest re-host in North
America
Microsoft Gold
Certified
111M
systems supported
100+
Countries and 55+
languages

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