State of the EUC - 2020 What's new in End-User Computing

2. © 2017 Citrix User Group Community About Me Marius Sandbu • Cloud Tech lead at TietoEVRY • Working with EUC / Cloud / Security / Stuff • Blogging: msandbu.org • Twitter: @msandbu • Email: Marius.sandbu@evry.com • CTP / vExpert Alum

4. © 2017 Citrix User Group Community Agenda • Year of the DaaS? - WVD & FSLogix – Microsoft and Managed Desktop from Citrix • Making it VDI friendly? Updates to Microsoft Teams and OneDrive (and support from VMware and Citrix) • Ohhh Shiny – Workspace MicroApps • Microsoft Marketing and Endpoint Manager • CVAD 1912 and What ’s hot and new • App-V replacement with MSIX AppAttach?? And other layering stuff • ALOT of Cloud related updates • Azure (New GPU Options, faster stuff) • GCP and others • Making Office 365 User friendly and also a bit faster • Enterprise ready Browser? Microsoft Edge • Networking! SD-WAN and Virtual WAN • Security Breaches and Security Trust – Workspace One and Citrix Analytics Missing something? Sorry… let me know!!!

6. © 2017 Citrix User Group Community And while we all remember it • Microsoft will disable use of unsigned LDAP • https://techcommunity.microsoft.com/t5/core-infrastructure-and- security/ldap-channel-binding-and-ldap-signing-requirements-march- update/ba-p/921536 • That means port 389 LDAP binding will stop working That means LDAP binding NetScaler/ADC stop That means that vCenter running LDAP integration will stop • be ready for any new update scheduled for mid/late 2020

8. © 2017 Citrix User Group Community Year of the DaaS? Nah… • Windows Virtual Desktop • Control/Data Plane in Azure running as PaaS (evolution of Rdmi) • «Free» for customers with the following licenses Microsoft 365 E3/E5 Microsoft 365 A3 / A5 / Microsoft 365 F1 Microsoft 365 Business Windows 10 Enterprise E3/E5 Windows 10 Education A3/A5 Windows 10 VDA per user • You only pay for other Azure IaaS components • Support Multi-user Windows 10 • Also gives you FSLogix Profile Containers / Office 365 Containers • Ensure that Control Plane and VDI is within same region • Not Available in all regions yet • https://azure.microsoft.com/en-us/services/virtual-desktop/assessment/ Gateway in US VDI in EMEA Azure

9. © 2017 Citrix User Group Community What is it missing? • Image Provisioning/Lifecycle Management – Or using Packer or Azure Image Builder • Proper Management Tools • Monitoring • Helpdesk • Application Layering == MSIX AppAttach • End-User Performance with heavy workloads? (Reverse TCP WebSocket Connection) • Native SSO with Azure Active Directory for Azure AD based Devices • But IGEL is one of the few thin clients support WVD (with Linux Client) • Other vendors with Windows 10 IoT base supports it as well

10. © 2017 Citrix User Group Community Luckily with great support from the Community Windows Virtual Desktop • WVD Admin GUI  https://blog.itprocloud.de/Windows-Virtual-Desktop-Admin/ • MySmartScale  https://blog.itprocloud.de/Anouncing-Project-MySmartScale/ • Azure Monitor Integration for Citrix and RDS  https://azuremarketplace.microsoft.com/en- us/marketplace/apps/sepagogmbh.loganalyticsagent-rds?tab=Overview https://bramwolfs.com/2020/03/11/connection-experience- indicator-for-rds-wvd/

11. © 2017 Citrix User Group Community So what is Citrix and VMware doing? • Both are working on supporting WVD • Supporting WVD = Support Multi-user Windows 10 • Citrix Managed Desktop - Citrix DaaS Offering • Not integrating it with WVD Control Plane • Addresses the limitations on WVD with their own control plane

12. © 2017 Citrix User Group Community MSIX AppAttach – What it is and isn’t • Microsoft is dumping App-V  • MSIX AppAttach • Wrapping Win32 Applications in MSIX Format • Not ready compared to App-V (Timothy Mangan Scorecard  http://bit.ly/2THwhyM ) • Packaging tool https://aka.ms/msixmgr • AppAttach = Allows for applications to be mounted as VHD/VHDX • Only Supported for Windows 10 • Mounted trough PowerShell • Not Directly Application Virtualization - (Simliar to Layering) • Microsoft is also shutting down the Store for Business • https://www.zdnet.com/article/microsoft-is-planning-to-phase-out-the-windows-10-store-for-business/

13. © 2017 Citrix User Group Community Citrix Managed Desktop • Citrix provides management and control of VDA • Supports Multi-session VDA (10 EVD) or 2016) • Leverages Azure VNET Peering to customer enviroment • Can leverage Citrix Managed Subscription or customer subscription • Domain joined or non-domain joined • Own cost calculator • https://costcalculator.apps.cloud.com/daas/advanced

14. © 2017 Citrix User Group Community Updates to Teams and OneDrive • OneDrive now with support for Per-Machine Installation • OneDriveSetup.exe /allusers • OneDrive files On-Demand support for Server 2019 • Enable using Group Policy • Use either On-Demand or FSLogix for profile container • Teams Support per-machine installation • Cannot be installed as part of Office 365 ProPlus • msiexec /i <path_to_msi> /l*v <install_logfile_name> ALLUSER=1 • Microsoft Teams Optimization Pack • Supported for 1906.2 or Higher in Citrix • Horizon View currently in Beta • https://support.citrix.com/article/CTX253754 (New fix for latest Teams Version) • Ohhh and Microsoft supports Office 365 ProPlus on 2019

15. © 2017 Citrix User Group Community Citrix Workspace Microapps • Building API Integrations and mapping flows/actions in Workspace UI against SaaS services • Publish Actions/Notifications and not applications • UI Flow building no-code/low-code (REST/JSON) • Builtin integrations with the most common SaaS services • SAP, G-Suite, PowerBI, Service Now, Workday, Zendesk? • Custom Integrations (Graph API) • Documentation is still a bit lacking • More connectors coming

19. © 2017 Citrix User Group Community The future of Intune and SCCM? • Intune and ConfigMgr = Endpoint Manager • Single Product (License) seperate products still • More Hybrid Services • Autopilot (Hybrid) • Desktop Analytics • Co-Management • Preview (https://docs.microsoft.com/en-us/configmgr/core/get-started/2020/technical-preview-2002-2) • New Admin Center (Replacing Intune) Both Intune and ConfigMgr will continue to be available as standalone products with their individual consoles, while additionally leveraging Microsoft Endpoint Manager admin center to bring you the benefits of the cloud.

21. © 2017 Citrix User Group Community The Latest and greatest LTSR with 1912 • Teams Optimization Support • EDT enabled by default • App Protection • Provide anti-keylogging and anti-screen-capture • User Personalization layer via App Layering • Replaces PVD • Support for Windows Server 2019 • BCR (Browser Content Redirection) integrated in the VDA • Flash Redirection gone • Latest version with Cloud Hosting support  • https://support.citrix.com/article/CTX270373

22. © 2017 Citrix User Group Community Printing updates! • Universal Print Server for Azure • Built into Azure Active Directory • Can be an alternativ to Printix • Replaces the older Hybrid Offering • https://techcommunity.microsoft.com/t5/wi ndows-it-pro-blog/announcing-universal- print-a-cloud-based-print-solution/ba- p/1204775

23. © 2017 Citrix User Group Community Application Layering – Citrix & VMware • App Volumes (VMware) • V4 – Simplified Application Management • Coexistence with App Volumes v.2 • Support Windows 10 – 1909 and Server 2019 • Application Layering (Citrix) • V2001 – Support for Windows 10 – 1909 and server 2019 • App layers can be assigned to different OS layers • STILL Silverlight • Being more built into MCS?

24. © 2017 Citrix User Group Community Citrix Cloud Updates • Multitenant Citrix Cloud Panel • API for Cloud Services, yay! • https://developer.cloud.com/ • Rendezvous protocol • Cloud Connector • Specify Maintance Window • AutoScale (replaces SmartScale) • Pay attention to CVAD Changes • http://bit.ly/2ICOZSa • Some Services going away (ITM)

25. © 2017 Citrix User Group Community Citrix Cloud and Identity • Support for Okta & Azure Active Directory (In combination with AD for Citrix Cloud • Require FAS for SSO to VDA • More stuff happening in Azure AD! • Support for FIDO authentication • Support for Hybrid AD with FIDO • This means Active Directory support • Public Preview Now • https://techcommunity.microsoft.com/t5/azure-active-directory- identity/public-preview-of-azure-ad-support-for-fido2-security- keys-in/ba-p/1187929

26. © 2017 Citrix User Group Community Cloud Updates • Azure related stuff! • Nvv4-series (Powered by AMD EPYC and Radeon) – Available now! • Using GPU-P (Similiar to MXGPU) • Azure NetApp Files and Azure Files (Hosting FSLogix Share) • Azure Files – Now with support for Active Directory using Hybrid • Azure VPN Gateway with Azure AD Authentication • Ephemeral OS disks (not supported by MCS) • Google related stuff! • MCS support with Citrix + Autoscale • Managed Service for AD and MSSQL • Support for SD-WAN and NetScaler / ADC

27. © 2017 Citrix User Group Community Making Office 365 more user friendly • Application Guard for Office ProPlus (Coming)  http://bit.ly/2TI1fHj • Moving your tenant to a location closer  http://bit.ly/2Q8hn2s • Microsoft Teams client now available on Linux • MFA free in Azure Active Directory and O365 now

28. © 2017 Citrix User Group Community Is it time to Change from Google Chrome? • Microsoft Edge • Based upon Chromium • Enterprise Security features and management • Group Policy ADMX • Application Guard • (Application Guard for Office) • Enterprise State Roaming • NOTE: Roaming Profiles not available  • RoamingProfileLocation setting not available • More information here --> http://bit.ly/2w5b9Jt

29. © 2017 Citrix User Group Community SD-WAN and Virtual WAN • Virtual WAN from Azure • Optimize traffic from Branch to Azure • Choose the closest front-end • Similiar to Networking Tiers in GCP • SD-WAN Citrix and Velocloud • Automatic integration with Azure VWAN • Office 365 Breakout Optimization • Leverages Microsoft REST API to fetch IP addresses

30. © 2017 Citrix User Group Community Zero-trust – and Threat Intelligence • Moving away from perimeter-based security • Never Trust – Always Validate • Conditional based access and Machine Learning • Threat Intelligence • Citrix Analytics • VMware Workspace One • Workspace ONE Trust Network • Workspace ONE Intelligence + Carbon Black • Microsoft 365 • Defender ATP • Sentinel • Cloud App Security and Conditional Access

31. © 2017 Citrix User Group Community Citrix Analytics • Collecting data from the following sources • Citrix data sources • Microsoft Graph Security • Active Directory • Three main offerings • Citrix Analytics for Security • Citrix Analytics for Performance • Citrix Analytics for Operations

33. © 2017 Citrix User Group Community Summary of 2019 and 2020 so far • Patch your enviroment  • Things are moving FAST! • Zero-Trust and combining security tools across an ecosystem • Moving towards «simpler» times with identity and self-service – for user atleast • Integrating On-premises, Services and other SaaS services are crucial • One solution to rule them all or integrate across? • Vendors are investing into providing actions and not applications • Provding assistants and moving up the stack (internal chatbots) • Cloud based DaaS with virtual assistants, zero-trust and microapps the future VDI?

State of the EUC - 2020 What's new in End-User Computing

State of the EUC - 2020 What's new in End-User Computing

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State of the EUC - 2020 What's new in End-User Computing