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Supply Chain
Management
Presented by: Saraswati Saud
6/14/2017 1Footer Text
Introduction
• oversight of materials, information, and finances as they move
in a process from supplier to manufacturer to wholesaler to
retailer to consumer
• Supply chain activities cover everything from product
development, sourcing, production, and logistics, as well as
the information systems needed to coordinate these activities.
• There are two types of flows:
• Physical flows
• Information flows
6/14/2017Unit 3 2
6/14/2017Unit 3 3
6/14/2017Unit 3 4
Other definitions..
• The design and management of seamless, value-
added process across organizational boundaries to
meet the real needs of the end customer -- Institute
for Supply Management
• Managing supply and demand, sourcing raw
materials and parts, manufacturing and assembly,
warehousing and inventory tracking, order entry
and order management, distribution across all
channels, and delivery to the customer -- The
Supply Chain Council
6/14/2017Unit 3 5
Objectives
Supply chain management is concerned with the efficient
integration of suppliers, factories, warehouses and stores so
that merchandise is produced and distributed:
• In the right quantities
• To the right locations
• At the right time
In order to
• Minimize total system cost
• Satisfy customer service requirements
• face global competition
• Improve standardization
6/14/2017Unit 3 6
1. Achieve Efficient Fulfillment
2. Drive Customer Value
3. Enhance Organizational Responsiveness
4. Build Network Resiliency
5. Facilitate Financial Success
6/14/2017Unit 3 7
Decision Phases
1. Supply chain strategy or design
2. Supply Chain Planning
3. Supply chain operations
6/14/2017Unit 3 8
Supply chain strategy
• Decides how to structure the supply chain over the next
several years
• Chain configuration,
• Resource allocated and
• Process at each stage should perform
Decisions include
• Location and capacities of production and
warehousing facilities,
• The products to be manufactured or stored at various
locations,
• The method of transportation to be made available
along different shipping legs, and
• The type of information system to be utilized
6/14/2017Unit 3 9
Supply chain planning
• Under the given configuration decisions are made which has
impact on a time frame of quarter to a year
• Starts with a forecast the coming year or a comparable time
frame
• Planning decisions include
– which market will be supplied from which locations,
– The subcontracting for manufacturing,
– The inventory policies to be followed, and
– The timing and size of marketing promotions
• Companies in the planning phase try to incorporate any
flexibility built into the supply chain in the design phase and
exploit it to optimize performance
• Configuration is fixed and policies are defined
• Objective is to handle incoming customer orders in the best
possible manner
6/14/2017Unit 3 10
Supply chain operation
• Decisions are taken regarding individual customer
order and the time frame is week or days
• Configuration is fixed and policies are defined
• Objective is to handle incoming customer orders in
the best possible manner
• Decisions related with:
-individual orders
-Shipment
6/14/2017Unit 3 11
Process View of a Supply
Chain
Cycle View
• Processes in a supply chain are divided into a series of cycles, each
performed at the interfaces between two successive supply chain
stages
• Each cycle occurs at the interface between two successive stages
• Customer order cycle (customer-retailer)
• Replenishment cycle (retailer-distributor)
• Manufacturing cycle (distributor-manufacturer)
• Procurement cycle (manufacturer-supplier)
• Cycle view clearly defines processes involved and the owners of
each process. Specifies the roles and responsibilities of each
member and the desired outcome of each process.
6/14/2017Unit 3 12
6/14/2017Unit 3 13
Push/Pull View of Supply
Chains
• Processes in a supply chain are divided into two
categories depending on whether they are
executed in response to a customer order (pull) or
in anticipation of a customer order (push).
6/14/2017Unit 3 14
• Supply chain processes fall into one of two categories
depending on the timing of their execution relative to
customer demand
• Pull: execution is initiated in response to a customer
order (reactive)
• Push: execution is initiated in anticipation of customer
orders (speculative)
• Push/pull boundary separates push processes from pull
processes
• Useful in considering strategic decisions relating to
supply chain design – more global view of how supply
chain processes relate to customer orders
• Can combine the push/pull and cycle views
• The relative proportion of push and pull processes can
have an impact on supply chain performance.
6/14/2017Unit 3 15
The importance of a
supply chain flows
i. Boost Customer Service
ii. Reduce Operating Costs
∙ Decreases Purchasing Cost
∙ Decreases Production Cost
∙ Decreases Total Supply Chain Cost
iii. Improve Financial Position
∙ Increases Profit Leverage
∙ Decreases Fixed Assets
∙ Increases Cash Flow
6/14/2017Unit 3 16
Societal Roles of Supply
chain flows
i. Ensure Human Survival
∙ SCM Helps Sustains Human Life
∙ SCM Improves Human Healthcare
∙ SCM Protects Humans from Climate Extremes
ii. Protect Cultural Freedom and Development
∙ Defending Human Freedom
∙ Protects Delivery of Necessities
6/14/2017Unit 3 17
iii. Improve Quality of Life
∙ Foundation for Economic Growth
∙ Improves Standard of Living
∙ Job Creation
∙ Opportunity to Decrease Pollution
∙ Opportunity to Decrease Energy Use
6/14/2017Unit 3 18
Pitfalls Of Supply Chain
Management
• Inventory – too much or too little
• No Plan B
• No transparency
• No traceability
• Focusing only on the big stuff
• Managing too many partners
• Ignoring the warning signs
6/14/2017Unit 3 19

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Overview of Supply Chain Management

  • 1. Supply Chain Management Presented by: Saraswati Saud 6/14/2017 1Footer Text
  • 2. Introduction • oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer • Supply chain activities cover everything from product development, sourcing, production, and logistics, as well as the information systems needed to coordinate these activities. • There are two types of flows: • Physical flows • Information flows 6/14/2017Unit 3 2
  • 5. Other definitions.. • The design and management of seamless, value- added process across organizational boundaries to meet the real needs of the end customer -- Institute for Supply Management • Managing supply and demand, sourcing raw materials and parts, manufacturing and assembly, warehousing and inventory tracking, order entry and order management, distribution across all channels, and delivery to the customer -- The Supply Chain Council 6/14/2017Unit 3 5
  • 6. Objectives Supply chain management is concerned with the efficient integration of suppliers, factories, warehouses and stores so that merchandise is produced and distributed: • In the right quantities • To the right locations • At the right time In order to • Minimize total system cost • Satisfy customer service requirements • face global competition • Improve standardization 6/14/2017Unit 3 6
  • 7. 1. Achieve Efficient Fulfillment 2. Drive Customer Value 3. Enhance Organizational Responsiveness 4. Build Network Resiliency 5. Facilitate Financial Success 6/14/2017Unit 3 7
  • 8. Decision Phases 1. Supply chain strategy or design 2. Supply Chain Planning 3. Supply chain operations 6/14/2017Unit 3 8
  • 9. Supply chain strategy • Decides how to structure the supply chain over the next several years • Chain configuration, • Resource allocated and • Process at each stage should perform Decisions include • Location and capacities of production and warehousing facilities, • The products to be manufactured or stored at various locations, • The method of transportation to be made available along different shipping legs, and • The type of information system to be utilized 6/14/2017Unit 3 9
  • 10. Supply chain planning • Under the given configuration decisions are made which has impact on a time frame of quarter to a year • Starts with a forecast the coming year or a comparable time frame • Planning decisions include – which market will be supplied from which locations, – The subcontracting for manufacturing, – The inventory policies to be followed, and – The timing and size of marketing promotions • Companies in the planning phase try to incorporate any flexibility built into the supply chain in the design phase and exploit it to optimize performance • Configuration is fixed and policies are defined • Objective is to handle incoming customer orders in the best possible manner 6/14/2017Unit 3 10
  • 11. Supply chain operation • Decisions are taken regarding individual customer order and the time frame is week or days • Configuration is fixed and policies are defined • Objective is to handle incoming customer orders in the best possible manner • Decisions related with: -individual orders -Shipment 6/14/2017Unit 3 11
  • 12. Process View of a Supply Chain Cycle View • Processes in a supply chain are divided into a series of cycles, each performed at the interfaces between two successive supply chain stages • Each cycle occurs at the interface between two successive stages • Customer order cycle (customer-retailer) • Replenishment cycle (retailer-distributor) • Manufacturing cycle (distributor-manufacturer) • Procurement cycle (manufacturer-supplier) • Cycle view clearly defines processes involved and the owners of each process. Specifies the roles and responsibilities of each member and the desired outcome of each process. 6/14/2017Unit 3 12
  • 14. Push/Pull View of Supply Chains • Processes in a supply chain are divided into two categories depending on whether they are executed in response to a customer order (pull) or in anticipation of a customer order (push). 6/14/2017Unit 3 14
  • 15. • Supply chain processes fall into one of two categories depending on the timing of their execution relative to customer demand • Pull: execution is initiated in response to a customer order (reactive) • Push: execution is initiated in anticipation of customer orders (speculative) • Push/pull boundary separates push processes from pull processes • Useful in considering strategic decisions relating to supply chain design – more global view of how supply chain processes relate to customer orders • Can combine the push/pull and cycle views • The relative proportion of push and pull processes can have an impact on supply chain performance. 6/14/2017Unit 3 15
  • 16. The importance of a supply chain flows i. Boost Customer Service ii. Reduce Operating Costs ∙ Decreases Purchasing Cost ∙ Decreases Production Cost ∙ Decreases Total Supply Chain Cost iii. Improve Financial Position ∙ Increases Profit Leverage ∙ Decreases Fixed Assets ∙ Increases Cash Flow 6/14/2017Unit 3 16
  • 17. Societal Roles of Supply chain flows i. Ensure Human Survival ∙ SCM Helps Sustains Human Life ∙ SCM Improves Human Healthcare ∙ SCM Protects Humans from Climate Extremes ii. Protect Cultural Freedom and Development ∙ Defending Human Freedom ∙ Protects Delivery of Necessities 6/14/2017Unit 3 17
  • 18. iii. Improve Quality of Life ∙ Foundation for Economic Growth ∙ Improves Standard of Living ∙ Job Creation ∙ Opportunity to Decrease Pollution ∙ Opportunity to Decrease Energy Use 6/14/2017Unit 3 18
  • 19. Pitfalls Of Supply Chain Management • Inventory – too much or too little • No Plan B • No transparency • No traceability • Focusing only on the big stuff • Managing too many partners • Ignoring the warning signs 6/14/2017Unit 3 19