Outsourcing concept, goals and objectives
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Outsourcing
Outsourcing is when one company contracts with another company to perform services that might otherwise be done in-house. While outsourcing can reduce costs, it can also result in loss of control, security issues, and cultural misunderstandings. Dell opened call centers in India to cut costs but faced challenges with language barriers, cultural differences, high employee turnover, and lack of training, which led to decreased customer satisfaction over time. Proper planning, extensive training, and management oversight are needed to ensure outsourcing arrangements are successful.
Outsourcing ppt
outsourcing- definition, descriptions, reason for outsourcing, benefits of outsourcing, demerits of outsourcing,
Outsourcing
The document discusses outsourcing, including what it is, why companies do it, and some risks and myths involved. Specifically, it defines outsourcing as contracting business processes to an outside provider, discusses common reasons for outsourcing like reducing costs and focusing on core competencies, and outlines potential risks such as pricing issues, supplier non-performance, and lack of goal alignment between companies and suppliers.
Outsourcing
The document discusses outsourcing, including its definition, history, and various perspectives. Outsourcing is defined as contracting out business processes to external organizations. It became popular in the late 20th century as companies increasingly outsourced abroad for lower costs. While outsourcing can provide cost savings and flexibility, it also faces criticisms around job losses in the outsourcing country and effects on workers. The document explores various views on outsourcing from different standpoints.
Outsourcing (1)
The document discusses outsourcing, including what it is, why companies do it, what functions can be outsourced, and the types of outsourcing. It notes that outsourcing allows companies to reduce costs, improve focus, gain new capabilities, and free up internal resources. Common types of outsourcing include business process outsourcing, engineering process outsourcing, IT outsourcing, and knowledge process outsourcing. While outsourcing provides benefits like low costs, superior technology, and risk mitigation, it also poses problems such as loss of control, security issues, and over-reliance on service providers. The document then discusses outsourcing trends in India and the US.
Outsourcing introduction & issues
The document discusses outsourcing, defining it as procuring services from a third party to perform activities traditionally handled internally. Key reasons for outsourcing include reducing costs and improving efficiency. The main types of outsourcing covered are business process outsourcing, knowledge process outsourcing, legal process outsourcing, recruitment process outsourcing, and engineering process outsourcing. Both advantages like lower costs and disadvantages like loss of control are outlined. The outsourcing market has grown significantly over the past few decades and now represents billions in annual spending across various industries.
Business Process Outsourcing
The document discusses business process outsourcing (BPO) and knowledge process outsourcing (KPO). It provides an agenda for topics to be covered including what BPO is, types of outsourcing, functions of BPO like accounting and customer service, the contribution of IT-BPO to the Indian economy, why India is a preferred BPO destination, advantages and limitations of BPO, the difference between BPO and KPO, business process management (BPM), and top Indian and global BPO firms.
Outsourcing
1. The document discusses the benefits and risks of outsourcing human resources functions. It notes that while outsourcing is promoted as a way to reduce costs, improve services, and access expertise, there are also indications that these benefits are not always realized. Additionally, outsourcing poses risks like negatively impacting employee morale and transferring insider knowledge. Careful management of outsourcing arrangements is important.
2. British Petroleum outsourced its HR functions to a third party, Exult, to reduce costs, improve support for employees, and allow HR to focus on strategic work rather than administrative tasks. The outsourcing achieved a 40% reduction in HR staff and $15 million in annual cost savings.
Recommended
Outsourcing
Outsourcing is when one company contracts with another company to perform services that might otherwise be done in-house. While outsourcing can reduce costs, it can also result in loss of control, security issues, and cultural misunderstandings. Dell opened call centers in India to cut costs but faced challenges with language barriers, cultural differences, high employee turnover, and lack of training, which led to decreased customer satisfaction over time. Proper planning, extensive training, and management oversight are needed to ensure outsourcing arrangements are successful.
Outsourcing ppt
outsourcing- definition, descriptions, reason for outsourcing, benefits of outsourcing, demerits of outsourcing,
Outsourcing
The document discusses outsourcing, including what it is, why companies do it, and some risks and myths involved. Specifically, it defines outsourcing as contracting business processes to an outside provider, discusses common reasons for outsourcing like reducing costs and focusing on core competencies, and outlines potential risks such as pricing issues, supplier non-performance, and lack of goal alignment between companies and suppliers.
Outsourcing
The document discusses outsourcing, including its definition, history, and various perspectives. Outsourcing is defined as contracting out business processes to external organizations. It became popular in the late 20th century as companies increasingly outsourced abroad for lower costs. While outsourcing can provide cost savings and flexibility, it also faces criticisms around job losses in the outsourcing country and effects on workers. The document explores various views on outsourcing from different standpoints.
Outsourcing (1)
The document discusses outsourcing, including what it is, why companies do it, what functions can be outsourced, and the types of outsourcing. It notes that outsourcing allows companies to reduce costs, improve focus, gain new capabilities, and free up internal resources. Common types of outsourcing include business process outsourcing, engineering process outsourcing, IT outsourcing, and knowledge process outsourcing. While outsourcing provides benefits like low costs, superior technology, and risk mitigation, it also poses problems such as loss of control, security issues, and over-reliance on service providers. The document then discusses outsourcing trends in India and the US.
Outsourcing introduction & issues
The document discusses outsourcing, defining it as procuring services from a third party to perform activities traditionally handled internally. Key reasons for outsourcing include reducing costs and improving efficiency. The main types of outsourcing covered are business process outsourcing, knowledge process outsourcing, legal process outsourcing, recruitment process outsourcing, and engineering process outsourcing. Both advantages like lower costs and disadvantages like loss of control are outlined. The outsourcing market has grown significantly over the past few decades and now represents billions in annual spending across various industries.
Business Process Outsourcing
The document discusses business process outsourcing (BPO) and knowledge process outsourcing (KPO). It provides an agenda for topics to be covered including what BPO is, types of outsourcing, functions of BPO like accounting and customer service, the contribution of IT-BPO to the Indian economy, why India is a preferred BPO destination, advantages and limitations of BPO, the difference between BPO and KPO, business process management (BPM), and top Indian and global BPO firms.
Outsourcing
1. The document discusses the benefits and risks of outsourcing human resources functions. It notes that while outsourcing is promoted as a way to reduce costs, improve services, and access expertise, there are also indications that these benefits are not always realized. Additionally, outsourcing poses risks like negatively impacting employee morale and transferring insider knowledge. Careful management of outsourcing arrangements is important.
2. British Petroleum outsourced its HR functions to a third party, Exult, to reduce costs, improve support for employees, and allow HR to focus on strategic work rather than administrative tasks. The outsourcing achieved a 40% reduction in HR staff and $15 million in annual cost savings.
Outsourcing.ppt
The document discusses outsourcing and provides examples of common business functions that are outsourced such as IT services, email hosting, database management, and network support. It notes that companies outsource to reduce costs, access new technologies, and focus on core competencies. The benefits and potential problems of outsourcing are also summarized.
Outsourcing
Outsourcing refers to outsourcing business activities traditionally handled internally to external providers. Companies outsource to reduce costs, access new skills and technologies, and focus on core competencies. Common business functions that are outsourced include IT services, customer support, accounting and human resources. A company must evaluate which activities are core to their strategy and competitiveness before deciding to outsource. Effective outsourcing requires proper planning, vendor selection and ongoing management through a service level agreement.
Bpo and kpo
This document provides an overview of business process outsourcing (BPO) and knowledge process outsourcing (KPO). It defines BPO as contracting non-core business tasks such as customer service and HR to third-party providers. KPO is outsourcing high-end functions and allows both core and non-core activities. The document lists common BPO and KPO services, industries that utilize them, advantages like cost reduction, and disadvantages such as quality control issues. It also identifies major BPO and KPO companies including IBM, Tata, Infosys, Wipro, Cognizant, Fractal Analytics and WNS.
Outsourcing
The document discusses outsourcing and its purpose, benefits, and types. It aims to help students recognize the purpose of outsourcing in order to implement it and leverage its benefits. Outsourcing involves hiring external suppliers to provide specific goods or services instead of producing them in-house. It can provide cost savings, allow companies to focus on core competencies, and offer staffing flexibility. However, outsourcing also presents logistical, security, and cost challenges. The document outlines several common types of outsourcing such as engineering, IT, knowledge processes, and human resources.
SCM Outsourcing
This document discusses supply chain outsourcing and provides examples. It defines various forms of sourcing like outsourcing, insourcing, offshoring, and rural sourcing. Outsourcing is described as contracting non-core activities to specialists. The document discusses why companies outsource, including reducing costs and focusing on core competencies. It provides examples of outsourcing by the Landmark Group in India and Dell's call center operations. The benefits, concerns, risks, and range of activities for supply chain outsourcing are outlined.
Behavioural implimentations
This document discusses behavioural implementation and the roles and skills of strategic leaders. It describes how strategic leaders guide organizations towards success through their individual behaviors and as part of groups. The document outlines the structure of strategic leaders at the corporate, business, functional, and operational levels. It also identifies key skills of strategic leaders like anticipating, challenging assumptions, interpreting information, deciding, learning, and aligning stakeholders. The roles of the CEO and board of directors in determining strategy and monitoring performance are discussed. Finally, the document covers types of power and how leadership styles impact strategic implementation.
Logistics outsourcing
This document summarizes key aspects of logistics and supply chain management discussed in multiple chapters. It defines logistics and supply chain management, compares the two concepts, and discusses their importance. It also outlines different levels of logistics outsourcing, benefits and risks of outsourcing, and factors to consider when selecting an outsourcing partner. Finally, it provides an overview of procurement outsourcing, including its scope, implementation approaches, and future growth drivers.
GLOBAL SOURCING
The document discusses global sourcing, which involves identifying the best supplier regardless of location. Global sourcing includes shared services and outsourcing solutions that can be implemented domestically or offshore. Key factors to consider in global sourcing include material costs, transportation costs, inventory costs, taxes and duties, supply performance, and risks. There are also quantitative aspects like logistics and economics, and qualitative aspects such as political, legal, and cultural factors. Risks of global sourcing include distance from suppliers, communication challenges, currency fluctuations, quality issues, and staffing needs.
HR outsourcing
The document discusses HR outsourcing. It defines outsourcing as contracting an independent contractor to perform tasks or activities that a company lacks internal expertise or confidentiality to handle. Companies outsource HR functions to reduce costs, add value, and focus on talent management. Common HR functions that are outsourced include recruitment, training, performance management, compensation, and safety. While outsourcing provides cost savings and expertise, it can also reduce organizational learning and control. Factors that can hamper HR outsourcing include cost, confidentiality concerns, job security fears, and vendor quality issues.
Strategic management
This document provides an overview of strategic management. It begins by defining strategic management and describing the strategic management process, which includes strategy formulation, implementation, and evaluation. It then discusses integrating analysis and intuition in strategic management. The rest of the document covers topics like the objectives and stages of strategic management, key terms, strategies used by companies in 2011, benefits and pitfalls of strategic management, and comparisons to military strategy.
Service operation management 1
The document discusses the growth of the services sector in postindustrial nations from 1965 to 2005, provides definitions of services, examines the role of different types of services in an economy, and outlines some of the distinctive characteristics of services operations, including customer participation, simultaneity, perishability, intangibility, and heterogeneity. It also covers concepts like the service package, sources of growth in the services sector, and an open systems view of services.
Advantages And Disadvantages Of Outsourcing
Outsourcing is very popular among young generation. But it has it's own Advantages and Disadvantages. In this slide I have sheared 5 key points from my freelancing experience.
international sourcing
The document discusses international procurement strategies and global sourcing strategies. It defines strategic purchasing as coordinating procurement requirements across business units to acquire goods and services in a way that supports business needs. A global sourcing strategy aims to reduce costs, access new technologies, establish alternative suppliers to reduce risk, and take advantage of superior quality from supplier investments. Developing an effective global sourcing strategy requires determining objectives, quality standards, quantities, suppliers, prices, and managing various risks and challenges of operating across different countries.
Global Sourcing
Global sourcing entails identifying, evaluating, negotiating and configuring supply across multiple geographies to reduce costs, maximize performance and mitigate risks. It requires balancing factors like cost, performance, and risk, which are heightened when sourcing globally due to additional complexities. Supply managers must understand classifications like Harmonized System codes and International Commerce Terms that define responsibilities for cross-border shipping. Indian retail chains are now stepping up global sourcing from locations like China, Malaysia, and Europe to shore up margins and offer lower prices.
Role of technology in service operation
Technology is playing an increasing role in service operations management. Some key trends include a rise in self-service which reduces costs and speeds up service, a decrease in the importance of location as technology allows for more remote access, and an increase in disintermediation as technology connects buyers and sellers directly. Technology also enables greater integration and efficiency in operations as well as more effectiveness in serving customers.
E procurement
E : Electronic
Procurement : the process of obtaining supplies, especially for an government or organization
E- Procurement : the business-to-business purchase and sale of supplies and services over the Internet.
Also Known as: Supplier Exchange
Definition: E-procurement is the business-to-business purchase and sale of supplies and services over the Internet.
Service blueprint
Service blueprints provide a visual map of a service process from the customer's perspective. They show customer actions and touchpoints, as well as frontstage and backstage employee actions and support processes. The key components are the customer actions line, line of visibility separating visible and invisible employee actions, line of internal interaction separating employee actions from support processes, and evidence of service. Service blueprints can be used for new service development, improving reliability, service recovery strategies, and informing various business functions like human resources, technology, marketing, and operations management.
Service process
The document discusses service processes and how they can be categorized. It defines service process as the procedures and flow of activities that deliver a service. Service processes can be standardized like checking a bank account or more complex like those at a fast food restaurant. Processes also vary in terms of complexity, number of steps, variability between steps, level of employee discretion, and degree of customization. Based on factors like labor intensity and customization, services can be classified into four types - service factories, service shops, mass services, and professional services.
GLOBAL SOURCING
• Cost of Global Sourcing
• Currency Exchange Rates
• Organizational and Behavioural Issues
• Export Administration Regulations
• Foreign Trade Zone
Introduction to Logistics Management
A brief overview of logistics management covering the following: the aim of logistics, components of logistics, major functions of logistics and the phases of logistics management.
Out sourcing
The document discusses outsourcing, including what it is, key drivers for outsourcing, types of outsourcing, and outsourcing relationship management. Outsourcing involves contracting business functions like IT, call centers, finance, and manufacturing to external providers. It can provide benefits like reduced costs, access to expertise, and focus on core competencies, but also risks like loss of control and security threats. Different types of outsourcing are described, including business process outsourcing, knowledge process outsourcing, and engineering process outsourcing. Effective outsourcing relationship management requires open communication, clear objectives, and understanding between the organization and external provider.
Importance Business Process Outsourcing
Business Process Outsourcing (BPO) is a strategic business decision that involves contracting specific business processes or operations to external service providers. The practice of outsourcing has gained significant importance in today's globalized and competitive business environment.
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Outsourcing.ppt
The document discusses outsourcing and provides examples of common business functions that are outsourced such as IT services, email hosting, database management, and network support. It notes that companies outsource to reduce costs, access new technologies, and focus on core competencies. The benefits and potential problems of outsourcing are also summarized.
Outsourcing
Outsourcing refers to outsourcing business activities traditionally handled internally to external providers. Companies outsource to reduce costs, access new skills and technologies, and focus on core competencies. Common business functions that are outsourced include IT services, customer support, accounting and human resources. A company must evaluate which activities are core to their strategy and competitiveness before deciding to outsource. Effective outsourcing requires proper planning, vendor selection and ongoing management through a service level agreement.
Bpo and kpo
This document provides an overview of business process outsourcing (BPO) and knowledge process outsourcing (KPO). It defines BPO as contracting non-core business tasks such as customer service and HR to third-party providers. KPO is outsourcing high-end functions and allows both core and non-core activities. The document lists common BPO and KPO services, industries that utilize them, advantages like cost reduction, and disadvantages such as quality control issues. It also identifies major BPO and KPO companies including IBM, Tata, Infosys, Wipro, Cognizant, Fractal Analytics and WNS.
Outsourcing
The document discusses outsourcing and its purpose, benefits, and types. It aims to help students recognize the purpose of outsourcing in order to implement it and leverage its benefits. Outsourcing involves hiring external suppliers to provide specific goods or services instead of producing them in-house. It can provide cost savings, allow companies to focus on core competencies, and offer staffing flexibility. However, outsourcing also presents logistical, security, and cost challenges. The document outlines several common types of outsourcing such as engineering, IT, knowledge processes, and human resources.
SCM Outsourcing
This document discusses supply chain outsourcing and provides examples. It defines various forms of sourcing like outsourcing, insourcing, offshoring, and rural sourcing. Outsourcing is described as contracting non-core activities to specialists. The document discusses why companies outsource, including reducing costs and focusing on core competencies. It provides examples of outsourcing by the Landmark Group in India and Dell's call center operations. The benefits, concerns, risks, and range of activities for supply chain outsourcing are outlined.
Behavioural implimentations
This document discusses behavioural implementation and the roles and skills of strategic leaders. It describes how strategic leaders guide organizations towards success through their individual behaviors and as part of groups. The document outlines the structure of strategic leaders at the corporate, business, functional, and operational levels. It also identifies key skills of strategic leaders like anticipating, challenging assumptions, interpreting information, deciding, learning, and aligning stakeholders. The roles of the CEO and board of directors in determining strategy and monitoring performance are discussed. Finally, the document covers types of power and how leadership styles impact strategic implementation.
Logistics outsourcing
This document summarizes key aspects of logistics and supply chain management discussed in multiple chapters. It defines logistics and supply chain management, compares the two concepts, and discusses their importance. It also outlines different levels of logistics outsourcing, benefits and risks of outsourcing, and factors to consider when selecting an outsourcing partner. Finally, it provides an overview of procurement outsourcing, including its scope, implementation approaches, and future growth drivers.
GLOBAL SOURCING
The document discusses global sourcing, which involves identifying the best supplier regardless of location. Global sourcing includes shared services and outsourcing solutions that can be implemented domestically or offshore. Key factors to consider in global sourcing include material costs, transportation costs, inventory costs, taxes and duties, supply performance, and risks. There are also quantitative aspects like logistics and economics, and qualitative aspects such as political, legal, and cultural factors. Risks of global sourcing include distance from suppliers, communication challenges, currency fluctuations, quality issues, and staffing needs.
HR outsourcing
The document discusses HR outsourcing. It defines outsourcing as contracting an independent contractor to perform tasks or activities that a company lacks internal expertise or confidentiality to handle. Companies outsource HR functions to reduce costs, add value, and focus on talent management. Common HR functions that are outsourced include recruitment, training, performance management, compensation, and safety. While outsourcing provides cost savings and expertise, it can also reduce organizational learning and control. Factors that can hamper HR outsourcing include cost, confidentiality concerns, job security fears, and vendor quality issues.
Strategic management
This document provides an overview of strategic management. It begins by defining strategic management and describing the strategic management process, which includes strategy formulation, implementation, and evaluation. It then discusses integrating analysis and intuition in strategic management. The rest of the document covers topics like the objectives and stages of strategic management, key terms, strategies used by companies in 2011, benefits and pitfalls of strategic management, and comparisons to military strategy.
Service operation management 1
The document discusses the growth of the services sector in postindustrial nations from 1965 to 2005, provides definitions of services, examines the role of different types of services in an economy, and outlines some of the distinctive characteristics of services operations, including customer participation, simultaneity, perishability, intangibility, and heterogeneity. It also covers concepts like the service package, sources of growth in the services sector, and an open systems view of services.
Advantages And Disadvantages Of Outsourcing
Outsourcing is very popular among young generation. But it has it's own Advantages and Disadvantages. In this slide I have sheared 5 key points from my freelancing experience.
international sourcing
The document discusses international procurement strategies and global sourcing strategies. It defines strategic purchasing as coordinating procurement requirements across business units to acquire goods and services in a way that supports business needs. A global sourcing strategy aims to reduce costs, access new technologies, establish alternative suppliers to reduce risk, and take advantage of superior quality from supplier investments. Developing an effective global sourcing strategy requires determining objectives, quality standards, quantities, suppliers, prices, and managing various risks and challenges of operating across different countries.
Global Sourcing
Global sourcing entails identifying, evaluating, negotiating and configuring supply across multiple geographies to reduce costs, maximize performance and mitigate risks. It requires balancing factors like cost, performance, and risk, which are heightened when sourcing globally due to additional complexities. Supply managers must understand classifications like Harmonized System codes and International Commerce Terms that define responsibilities for cross-border shipping. Indian retail chains are now stepping up global sourcing from locations like China, Malaysia, and Europe to shore up margins and offer lower prices.
Role of technology in service operation
Technology is playing an increasing role in service operations management. Some key trends include a rise in self-service which reduces costs and speeds up service, a decrease in the importance of location as technology allows for more remote access, and an increase in disintermediation as technology connects buyers and sellers directly. Technology also enables greater integration and efficiency in operations as well as more effectiveness in serving customers.
E procurement
E : Electronic
Procurement : the process of obtaining supplies, especially for an government or organization
E- Procurement : the business-to-business purchase and sale of supplies and services over the Internet.
Also Known as: Supplier Exchange
Definition: E-procurement is the business-to-business purchase and sale of supplies and services over the Internet.
Service blueprint
Service blueprints provide a visual map of a service process from the customer's perspective. They show customer actions and touchpoints, as well as frontstage and backstage employee actions and support processes. The key components are the customer actions line, line of visibility separating visible and invisible employee actions, line of internal interaction separating employee actions from support processes, and evidence of service. Service blueprints can be used for new service development, improving reliability, service recovery strategies, and informing various business functions like human resources, technology, marketing, and operations management.
Service process
The document discusses service processes and how they can be categorized. It defines service process as the procedures and flow of activities that deliver a service. Service processes can be standardized like checking a bank account or more complex like those at a fast food restaurant. Processes also vary in terms of complexity, number of steps, variability between steps, level of employee discretion, and degree of customization. Based on factors like labor intensity and customization, services can be classified into four types - service factories, service shops, mass services, and professional services.
GLOBAL SOURCING
• Cost of Global Sourcing
• Currency Exchange Rates
• Organizational and Behavioural Issues
• Export Administration Regulations
• Foreign Trade Zone
Introduction to Logistics Management
A brief overview of logistics management covering the following: the aim of logistics, components of logistics, major functions of logistics and the phases of logistics management.
What's hot (20)
Similar to Outsourcing concept, goals and objectives
Out sourcing
The document discusses outsourcing, including what it is, key drivers for outsourcing, types of outsourcing, and outsourcing relationship management. Outsourcing involves contracting business functions like IT, call centers, finance, and manufacturing to external providers. It can provide benefits like reduced costs, access to expertise, and focus on core competencies, but also risks like loss of control and security threats. Different types of outsourcing are described, including business process outsourcing, knowledge process outsourcing, and engineering process outsourcing. Effective outsourcing relationship management requires open communication, clear objectives, and understanding between the organization and external provider.
Importance Business Process Outsourcing
Business Process Outsourcing (BPO) is a strategic business decision that involves contracting specific business processes or operations to external service providers. The practice of outsourcing has gained significant importance in today's globalized and competitive business environment.
Your Trusted Professional Outsourcing Partner for Business Success
Looking to streamline operations, increase efficiency, and focus on your core competencies? Partner with our professional outsourcing services and gain a reliable business ally. As a seasoned outsourcing partner, we offer a wide range of solutions tailored to meet your specific needs. From administrative tasks to specialized functions like IT support, customer service, and finance, our team of experts is equipped to handle it all. With a proven track record of delivering exceptional results and maintaining data security, we ensure seamless integration and a smooth outsourcing experience. Trust us to be your dedicated outsourcing partner, allowing you to concentrate on strategic growth while we handle the rest. Elevate your business to new heights with our reliable and cost-effective outsourcing solutions.
Outsourcing- MBA/ MBS- Masters level
This document discusses outsourcing and provides an overview of key considerations for outsourcing decisions. It defines outsourcing as transferring work to outside suppliers to reduce costs. Common motivations for outsourcing include cost savings, accessing new skills and technologies, and focusing internally on core functions. However, risks include hidden costs, loss of control, and quality problems with outsourced work. When deciding whether to outsource, organizations should evaluate strategic, cost, functional, and environmental factors to help ensure outsourcing provides benefits without introducing undue risks.
Outsourcing-all in one Solution
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Offshore, Nearshore, onshore services
Know About Offshore IT Outsourcing
Outsourcing in literal terms, means sourcing from outside. The term is increasingly used to refer to sub-contracting of a set of functions or processes by one firm to another, or to a group of individuals. Outsourcing is being pursued as an active business strategy in the current economic scenario, since it enables a firm to focus on core-competency areas. It also frees the firm from resource and labour intensive functions, which are now performed by trained personnel at much lower costs.
Your Trusted Professional Outsourcing Partner for Business Success
Looking to streamline operations, increase efficiency, and focus on your core competencies? Partner with our professional outsourcing services and gain a reliable business ally. As a seasoned outsourcing partner, we offer a wide range of solutions tailored to meet your specific needs. From administrative tasks to specialized functions like IT support, customer service, and finance, our team of experts is equipped to handle it all. With a proven track record of delivering exceptional results and maintaining data security, we ensure seamless integration and a smooth outsourcing experience. Trust us to be your dedicated outsourcing partner, allowing you to concentrate on strategic growth while we handle the rest. Elevate your business to new heights with our reliable and cost-effective outsourcing solutions.
TechExecs Optimizing Outsourcing Linked In
The document discusses key aspects of outsourcing including what it is, what functions companies typically outsource, trends in outsourcing, and the role of advisors. Outsourcing involves transferring responsibility for non-core business functions to third parties. Common outsourced functions include IT, BPO, and finance/accounting. New trends include a shift from transactional SLAs to performance metrics, multi-sourcing vs governance challenges, and an evolving outsourcing provider landscape. Outsourcing advisors can help companies avoid pitfalls and make informed sourcing decisions through benchmarking, structured processes, and governance expertise.
Evincesis Info
Evincesis provides business process outsourcing (BPO) and knowledge process outsourcing (KPO) services to reduce costs for clients by 40-60% through lower labor costs in India. Evincesis has established methodologies and processes, a large skilled workforce, and state-of-the-art facilities to handle high volumes. Evincesis can provide end-to-end BPO and KPO services across industries from data entry to complex analytics and help clients optimize processes over multiple transitions.
Ncs business process outsourcing
Business Process Outsourcing (BPO) has evolved from initially outsourcing non-core functions like finance and accounting to seeking strategic partners that can deliver innovative solutions to improve business goals. Organizations now outsource to focus on core functions, accelerate growth, and lower costs through improved processes and technologies. NCS is a leading BPO provider that offers services across various industries including finance, procurement, human resources, and customer service to help clients transform operations and gain a competitive advantage.
Outsourcing
This document discusses outsourcing and smartsourcing. It defines outsourcing as transferring non-core business processes to third-party vendors in order to reduce costs. Smartsourcing aims to not just cut costs but also drive innovation through strategic partnerships where risks and opportunities are balanced. Common business functions that are outsourced include IT, human resources, facilities management, and accounting. While outsourcing can lower expenses and focus internal efforts, disadvantages include loss of control and security threats. Smartsourcing creates innovation by emphasizing flexibility, preparation, choice, planning, control and partnership between organizations and vendors.
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Business Process Outsourcing | BPO Centers
BPO or Business Process Outsourcing refers to the outsourcing of one or more IT-intensive business processes to an external supplier, who then owns, administers, and maintains the selected processes based on established and quantifiable performance goals.
206global sourcing
Global sourcing involves identifying, selecting, and developing suppliers globally, including outsourcing partners. Common activities outsourced include resource-intensive tasks requiring specialist skills or changing technologies. Outsourcing purchasing is more common where purchasing is non-core, the supplier base is small and proven, and items supplied are non-strategic and low risk/cost. Benefits of outsourcing include reduced costs and staffing needs, increased flexibility, and focus on core business functions, while potential problems include reduced quality control, dependence on few suppliers, and loss of skills/expertise. Implementing outsourcing requires careful planning and management of supplier relationships.
Outsource.ppt
This document discusses outsourcing and service level agreements (SLAs). It begins by defining outsourcing as procuring services from a third party using integrated processes and systems. It then discusses reasons for outsourcing like reducing costs and focusing on core competencies. The document also covers types of outsourcing like IT and administrative processes. It provides an overview of developing SLAs including initiation, specifications, documentation, and agreement phases. Finally, it discusses key elements of SLAs like service objectives, metrics, and issues to address.
Outsourcing
This document discusses outsourcing and knowledge process outsourcing (KPO). It defines outsourcing as contracting work to an outside party rather than using internal employees. Business process outsourcing (BPO) is defined as outsourcing business functions like payroll or customer service. KPO involves outsourcing knowledge-intensive work requiring specialized expertise, like legal or financial services. The document outlines advantages of BPO and KPO, including cost reductions, focusing on the core business, and accessing outside expertise.
Rpo Transform
The document discusses recruitment process outsourcing (RPO) and the benefits of partnering with Transform for RPO services. RPO involves an employer outsourcing some or all recruitment functions to an external provider. Transform provides scalable, cost-effective RPO programs using best practices and technology to quickly source qualified candidates, reducing companies' recruitment costs and time-to-hire. Their full suite of core RPO services and USPs such as single accountability and 24/7 support help clients focus on their business goals.
IT Outsourcing
The document proposes a methodology for evaluating whether to outsource functions or keep them in-house. If outsourcing, the methodology helps select a vendor and develop contracts to ensure promised results. Reasons for outsourcing include improving efficiency, acquiring new resources, following trends, reducing uncertainty, eliminating troublesome functions, and enhancing credibility. However, outsourcing also carries risks that must be carefully considered in the evaluation process.
Project Management Value Proposition V1.0
Catalyst Project Solutions provides professional project management services that reduce costs and risks. Proper project management through detailed oversight and specifications ensures compliance, quality work, and avoids costly reworks or interruptions. It also reduces surprises through transparent reporting and properly drawn schedules. For project success, project management focuses on aligning the project mission and objectives, defining key metrics and deliverables, measuring progress, and managing client relationships, scope, schedule, quality and costs. Professional project management benefits organizations by improving delivery timelines, enhancing reputation through standardized delivery, enabling additional revenue opportunities, meeting compliance goals, reducing support, management overhead and travel costs, and minimizing disputes.
HRM OUTSOURCING :MAKE OR BUY DECISION
Outsourcing
Four Stages Process Make or Buy Decision
Five competitive force driving organizations to outsource HR activities
Rationales for outsourcing
Positive and negative outcomes of outsourcing
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Outsourcing concept, goals and objectives
- 1. Outsourcing concept, goals and objectives Kaushal vartak -2016171 Kaustubh vartak -2016172
- 2. What is outsourcing?? The practice of having certain job functions done outside a company instead of having an in-house department or employee handle them. Outsourcing denotes the continuous procurement of services from a third party. It helps Execution not a core activity allows to focus on core issues. The strategic use of outside resources to perform activities traditionally handled by internal staff and resources
- 3. Why do Companies Outsource? Reduce cost Focus on core activity Increase quality Increase speed to market Conserves capital Access best in class business processes Adapt leading technologies Increase efficiencies Expand service Free up management time
- 4. Key areas of outsourcing ? Information Technology/IT solutions Call Centres Finance & Accounting Outsourcing Procurement Outsourcing Textiles Manufacturing Human resource Management
- 5. Types of outsourcing Business process outsourcing (BPO) Involves the contracting of the operations and responsibilities of specific business functions or processes to a third-party service provider. Example: Sales & Marketing Support Services Knowledge process outsourcing (KPO) KPO describes the outsourcing of core business activities, which often are competitively important or form an integral part of a company's value chain. Therefore KPO requires advanced analytical and technical skills as well as a high degree of proprietary domain expertise Example: research and development, financial consultancy and services, technical analysis
- 6. Legal process outsourcing (LPO) LPO refers to corporation obtaining legal support services from an outside law firm. Recruitment process outsourcing (RPO) Recruitment Process Outsourcing is a form of business process outsourcing (BPO) where an employer outsources or transfers all or part of its recruitment activities to an external service provider. Engineering process outsourcing( EPO) Taking end-to-end services in the areas of Engineering and Technical Process from third party consulting services provider.
- 7. Forms of Outsourcing Offshoring outsourcing services from a distant location across the national border. Benefits lower labour costs more favourable economic conditions time zones Nearshoring outsourcing functions or services from much closer location to your home. Benefits enables much smoother communication and coordination
- 8. Onshoring Outsourcing business processes to a different location within national borders. Benefits lower labour cost operational costs Multi sourcing Outsourcing business processes from multiple vendors Benefits diversifying the risk in vendor operations Forms of Outsourcing
- 9. Supplier Assessment Factors Lead Time On-Time Performance Supply Flexibility Delivery Frequency / Minimum Lot Size Supply Quality Inbound Transportation Cost Pricing Terms Information Coordination Capability Design Collaboration Capability Exchange Rates, Taxes, Duties Supplier Viability
- 10. Supplier Selection Supplier selection can be performed through competitive bids, reverse auctions, and direct negotiations Supplier evaluation is based on total cost of using a supplier
- 11. outsourcing goals and objectives Cost savings Focus on primary activity Improved flexibility Improved customer service Access to latest techniques and experience Improved return on assets Supply chain productivity Access to unknown markets Supply chain re-engineering Increased inventory turnover
- 12. Advantages of outsourcing Cost Effective Skilled Expertise Distribution of risk Access to world-class solutions Time zone difference Focus on core competencies Improving customer service Better people management Increased productivity and
- 13. Disadvantages of outsourcing Loss Of Managerial Control Hidden Costs Threat to Security and Confidentiality Quality Problems Lack of customer focus lose talent inside within your company Tied to the Financial Wellbeing of Another Company
- 14. Thank you