Catalyst Project Solutions provides professional project management services that reduce costs and risks. Proper project management through detailed oversight and specifications ensures compliance, quality work, and avoids costly reworks or interruptions. It also reduces surprises through transparent reporting and properly drawn schedules. For project success, project management focuses on aligning the project mission and objectives, defining key metrics and deliverables, measuring progress, and managing client relationships, scope, schedule, quality and costs. Professional project management benefits organizations by improving delivery timelines, enhancing reputation through standardized delivery, enabling additional revenue opportunities, meeting compliance goals, reducing support, management overhead and travel costs, and minimizing disputes.
Let’s face it, it’s not always easy to get work done in big organizations and colleges and universities are no different. Fortunately, there are people out there with the training and experience to help you get it done on time and within budget. Join Andy Sulhoff of Converge Consulting and Joy Donald, MBA, PMP, for this free, one-hour webinar about the best practices of project management theory as well as some highly effective tactics for getting work done in a higher education setting.
This promotes the importance of knowing basic project management as the back bone of every project-driven initiative. This is also for helping out a friend promote their training offer on Project Management Basics
This presentation explains the basics of a Project Management Framework (PMF). Why you need one, what the basic phases are, and goals/activities of each phase.
How NYU Langone Med Center integrated Primavera Unifier and PeopleSoft to enh...p6academy
Referenced: www.p6academy.com
Source: http://coll15.mapyourshow.com
NYU Langone Medical Center went live with a systems upgrade in order to deploy capital more effectively. With over 1,000 beds, 6 million sq. feet and a multi-billion dollar capital plan the Medical Center needed to streamline their construction project management processes and enhance their integration between their project and financial systems for superior planning and execution across their entire portfolio. To achieve this objective they engaged with Enstoa to deploy Primavera Unifier, integrate PeopleSoft with Unifier, launch a change management program and execute an extensive end user adoption/ training program. The Medical Center went through a transformative process in order to produce substantial cost savings, improve their quality of service, and mitigate risks with project execution.
Identifying and addressing common project challengesPaul Welty
Over the years, I have formulated a theory of projects. The goal of telling you about this is to try to help you improve the success of your projects. By understanding projects and their components (strategy, tactics, and measurement), and by applying the framework I will share, you can better identify and address these project challenges.
The Project Management Office - Effectiveness and Delivering ValueMatthew Hillhouse
This whitepaper examines the question of whether PMOs are, in fact, negative entities and lack organizational worth. Or, is it possible to effectively leverage a PMO and deliver value to the organization?
Let’s face it, it’s not always easy to get work done in big organizations and colleges and universities are no different. Fortunately, there are people out there with the training and experience to help you get it done on time and within budget. Join Andy Sulhoff of Converge Consulting and Joy Donald, MBA, PMP, for this free, one-hour webinar about the best practices of project management theory as well as some highly effective tactics for getting work done in a higher education setting.
This promotes the importance of knowing basic project management as the back bone of every project-driven initiative. This is also for helping out a friend promote their training offer on Project Management Basics
This presentation explains the basics of a Project Management Framework (PMF). Why you need one, what the basic phases are, and goals/activities of each phase.
How NYU Langone Med Center integrated Primavera Unifier and PeopleSoft to enh...p6academy
Referenced: www.p6academy.com
Source: http://coll15.mapyourshow.com
NYU Langone Medical Center went live with a systems upgrade in order to deploy capital more effectively. With over 1,000 beds, 6 million sq. feet and a multi-billion dollar capital plan the Medical Center needed to streamline their construction project management processes and enhance their integration between their project and financial systems for superior planning and execution across their entire portfolio. To achieve this objective they engaged with Enstoa to deploy Primavera Unifier, integrate PeopleSoft with Unifier, launch a change management program and execute an extensive end user adoption/ training program. The Medical Center went through a transformative process in order to produce substantial cost savings, improve their quality of service, and mitigate risks with project execution.
Identifying and addressing common project challengesPaul Welty
Over the years, I have formulated a theory of projects. The goal of telling you about this is to try to help you improve the success of your projects. By understanding projects and their components (strategy, tactics, and measurement), and by applying the framework I will share, you can better identify and address these project challenges.
The Project Management Office - Effectiveness and Delivering ValueMatthew Hillhouse
This whitepaper examines the question of whether PMOs are, in fact, negative entities and lack organizational worth. Or, is it possible to effectively leverage a PMO and deliver value to the organization?
Slack's Ali Rayl on Scaling Support for User GrowthHeavybit
In this Heavybit Speaker Series Presentation, Ali Rayl talks about building Slack's Support Stack particularly after the company's exponential growth spikes. Ali Rayl is the Director of Quality and Support at Slack where she’s built the team to manage more than 5,000 corporate clients including Stripe, Rdio, Medium, Airbnb, Expedia and Buzzfeed. In the past she was the Director of QA at Songbird — an open-source cross platform music player built on Mozilla’s XULRunner and GStreamer.
Full Video available Here: http://www.heavybit.com/library/developer-operations/video/2014-09-16-ali-rayl
A SaaS Metric designed to Increase Free Trial ConversionsLincoln Murphy
CCAs & Engagement – An Uncommon Way to Engage & Convert Prospects in Your SaaS Free Trial.
A few years ago I came up with a set of metrics that I called Common Conversion Activities – or CCA – that I defined as “The things that all or most paying customers do during their trial.”
In July 2012 I gave a 54-minute presentation where I introduced the next version of this ever-evolving set of metrics for measuring Free Trial success, the CCA, and I want to share that with you now.
See the video of this presentation here: http://sixteenventures.com/free-trial-metrics
How (and When) to Hire a Great VP of Customer Success Management CSMGainsight
The VP of Customer Success role has become one of the hottest hiring priorities for companies in the Subscription Economy. Although the impact is now widely recognized, businesses still struggle with identifying the right time to bring on a CSM leader, and furthermore, how to recognize truly great candidates.
Join a lively conversation between Nick Mehta, CEO at Gainsight, Tomasz Tunguz, Partner at Redpoint Ventures, and Monica Adractas, VP of Customer Success and Retention at Box as they share how (and when) to hire a great VP of Customer Success.
In this webinar, you’ll learn:
- How data supports hiring a VP Customer Success earlier in the company lifecycle
- What the key characteristics of greatness are and how to identify them early
- How maturing companies have evolved the VP Customer Success role to meet the changing needs of their customer base
Featuring: Tomasz Tunguz, Partner at Redpoint Ventures; Monica Adractas, VP of Customer Success and Retention at Box; and Nick Mehta, CEO at Gainsight
How to Drive Growth with Customer Success MetricsGainsight
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - How to Drive Growth with Customer Success Metrics - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists Aaron Ross, author of Predictable Revenue, Jason Lemkin of Storm Ventures, Tomasz Tunguz of Redpoint Ventures, and Brian Stafford McKinsey.
SaaS Accounting: The blueprint to understanding and optimizingPrice Intelligently
A bad accountant or finance manager can spell doom for your company though by causing you to not invest cash that you should be or worse - spending money you don’t have in the bank. This is why you need to know your SaaS accounting chops, too. To help, let’s walk through a breakdown of how revenue flows through your business from a booking all the way to cash collected.
Here we walk through exactly how to calculate ARPU (Average Revenue Per User) including what to and not to include in the calculation, as well as how to optimize this crucial SaaS metric.
• 3. The 3 Models of SaaS Pricing1How to Pick the Best Price28 Pricing Hacks3How to Test New Pricing4We’ll cover...
• 4. Model 1: Targeting Small Businesses1
• 5. Self-service, no sales team, limited support
• 6. Pricing in the $10 - $100/month rangeThis mean you need to focus onscale and acquiring customerscheaply.
• 7. Similar companies
• 8. Model 2: Targeting Enterprise2
• 9. Sales team, contracts, full support
• 10. Pricing is $1,000s or $10,000s/monthVery little is automated, your teamwill be working very closely witheach customer.
• 11. Similar companies
• 12. Model 3: The Mid-Size Hybrid3
• 13. Automated marketing with a sales team
• 14. Pricing is $100’s/monthYou’ll need to scale your leads butyou’ll have a full sales team toclose them.
• 15. Similar companies
• 16. Pick the right price range for your vision
• 17. 2 Bad Methods for Pricing
• 18. 1. Product cost + X%You’ll undercharge somecustomers and overcharge others.
• 19. 2. What does the customer want to pay?People have no idea until you askthem for their credit card.
• 20. Pricing by Value
• 21. Value-Based PricingYour customers get value worth $Yand it only costs them $X.
• 22. For B2B, focus on money earned or saved
• 23. How much extra revenue do they earn?1How many hours do they save?2What other costs do they avoid?3Ask your customers:
• 24. Capture more value from each customer.
• 25. There’s no such thing as a perfect price.If you need more guidance, pick aprice that’s 10% of the valuedelivered.
• 26. 8 Pricing Hacks8
• 27. Rule 1: Go AnnualYou’ll improve cash flow, reduceyour churn, and improve yourrevenue.
• 28. Rule 2: Don’t Add Unnecessary Digits$1000 looks cheaper than $1,000or $1000.00
• 29. Rule 3: Avoid Discounts Unless LaunchingDiscounts create destructivecustomer habits. Do not use themregularly.
• 30. Rule 4: Offer Multiple Prices to Anchor
• 31. Rule 5: Use pricing plans to segment customers.Different customer types getdifferent value from your product.Capture that value.
• 32. Rule 6: Double Your PriceWe all tend to UNDERvalue our ownservices.
• 33. Rule 7: Be Careful With Freemium PlansVery difficult to make it work in B2Bmarkets.
• 34. Rule 8: Grandfather Old Customers InAs long as you don’t raise pricesfor old customers, you won’t getany complaints.
• 35. These are rules, not laws.
• 36. How to Test New Pricing - 4 Steps
• 37. Step 1: Track subscription plans for all customersSubscription plans1Each monthly charge2Any cancelations3Access to total revenue, averagerevenue per user, and churn4
• 38. Step 2: Launch Your New Pricing Page
• 39. Step 3: Track your entire funnel
• 40. Step 4: Track ARPU and churn
• 41. KISSmetrics helps you find the right priceConnects all data to individual people1A/B tests for your entire funnel2See which plans are most profitable
Illustrating Customer Segments & Value Propositions with Ridiculous Toys. An ...Leslie Forman
Illustrating Customer Segments & Value Propositions with Ridiculous Toys. Based on the Business Model Canvas and three years of experience teaching interactive workshops throughout Chile. Originally presented in Chile in 2011, this presentation has been incredibly popular here on SlideShare and I've just updated it with cleaner design and more details about how it can be used to run memorable and fun workshops. Enjoy!
Looking to scale something up? Depending on how you're going after your market/ acquiring users, you may need to build a sales organization that's optimized for a top-down or bottom-up sales process (or perhaps both).
Watch the video overview at http://a16z.com/2015/03/06/go-to-market-bootcamp/ and then check out this slide deck, which shares some concrete tips and tools for accelerating time to market -- from the go-to-market experts at a16z, led by 'sales savant' Mark Cranney.
Because selling to enterprises is a lot like getting a bill passed through Congress: it can get stuck. And getting stuck -- or going down the wrong path -- can mean death to startups in a competitive market. Here's how to avoid that.
This deck explains what the Value Proposition Canvas (aka Designer) is, how it relates to the well-known Business Model Canvas, and what to keep in mind when using it.
Sucessful BPO Through Technology EnablementACTIVE Network
This presentation explores the common concerns surrounding the implementation of a BPO program, and how technology enablement has begun to minimize and even alleviate such concerns. Also included are the key project components to consider when evaluating BPO providers and preparing to outsource elements of your business.
When implemented successfully, business process outsourcing can transform areas of an organization from being a financial burden to being a highly-valued profit center.
There are many challenges that are faced by the business world today on how to manage your business goals and strategies in a market that is both dynamic and moves very quickly. Within both the technology and business sectors change is constant and the question that one asks is how do you manage this effectively. This presentation shows how a digital project may be managed
The importance of applying Operational Excellence principles for your business. How to improve your Projects delivery process. Excellentia Project Management Consulting presentation.
The tweedledee and tweedledum of portfolio management 2021Svetlana Sidenko
The BRM role clarity is not a new topic. Everyone who has ever been involved with a BRM in one way or another, understands that often the role boundaries fall into a grey zone. However, in each organization the role clarity, or lack of it, manifests itself in different ways and it depends on whether the BRM is positioned strategically or tactically, on organizational culture, industry, size of the organization, and many other factors. Join to hear the success and challenges of BRM and Service Owners in the Harvard Business School and how they team up to optimize the business value. In today’s reality of volatile, uncertain, complex and ambiguous (VUCA) environments and the age of accelerated digital transformation where service organizations invariably struggle to keep up with the velocity of demand, it has become even more imperative that the roles of the BRM and Service Owner, both connective tissues between various parts of the organization with its partners, be lock stepped in the maximization of value and co-creation of transformation.
It is focusing on behalf of Digtialleverage Consulting Services providing Business Development Services by using Technologies in an appropriate manner at a right time in right place.This can offer as on-Site or offshore model.
Aldiablos InfoTech started building the ways for our esteemed clients since 2010.
Aldiablos Technologies is one of the leading BPO in Ahemdabad, Gujrat believes
in innovation and quality services and serves the finest & well-known INDIA,USA,
UK, Australia and Singapore based clients.
Didn't get a chance to stop by the Cloud Services demo booth? No worries! You can download our presentation materials here. See how our Salesforce advisors can help you maximize your Salesforce investment with key Cloud Services offerings, including Accelerators, Premier Success Plans, Advisory Services and Strategic Projects.
Check out our website to learn more about all of our Cloud Services offerings:
http://sforce.co/1ZuutDV
David Beard
CRM Evangelist - Sage CRM Solutions
"With over 10 years involvement in business analyst & project management roles for a variety of companies in the IT, telecommunications & banking sectors, David brings a wealth of experience in helping companies define what a customer means and how best to interact - across both cultural & systemic contexts"
Fail to prepare, prepare to fail: implementing ERP and CRM systemsSageukofficial
David Beard, from the business software company Sage UK, looks at market place trends driving the thoughts of software vendors. He then considers why businesses often fail to realise the measurable benefits from ERP and CRM software implementations and what they can do to widen, and thus, improve their approach.
1. Catalyst
Project Solutions
Project Management Value Proposition
The information provided herein is Catalyst confidential and not to be revealed to any third
party without the express written consent of Catalyst Project Solutions.
2. Why Professional Project
Management?
Reduced costs and reduced risks
“Tight” RFP’s/contracts insure proper scope, no
misunderstanding of terms, no cost overruns.
Detailed oversight of vendor activities insures compliance to
terms, quality work, and less chance of redo’s.
Proper specification of business process insures system that
functions, meets needs of business
No costly rework to make software work as needed
No interruption of business activities, no work around process that
increase staff workloads
Change and transition management insures minimal disruption
for new service implementation
Properly drawn schedules, work plans, resource plans, and risks
and issues reduce costly “surprises”
Transparent, accurate management reporting insures no
surprises in cost or schedule
3. Four Essential “M’s” for Project Success
• Mission
• Is the project aligned with strategic objectives?
• Do the SOW and statements of understanding support the project and its
objectives?
• Metrics
• What are the KPI’s?
• What are the major deliverables?
• Measurement
• How, what, and when are the metrics measured?
• Reporting, and executive review of trends, issues, and goals
• Management
• Client relationship and expectations
• Scope, schedule, quality, and costs
• Teams, suppliers, stakeholders
• Risks and issues
4. Benefits of Professional Project Management
Category Description Details When Realisable How Realisable Owner
Direct or
Indirect
Hard ($) or
Soft
Commercial Improved Delivery Time Increased speed to market of services because program period is reduced As services are migrated
Faster revenue
enjoyment
PMO Direct Hard
Commercial Reputation Provides for improved corporate reputation by enhancing and standardizing delivery
During deployment
activities
Predictable Deployments PMO Indirect Soft
Commercial
Standardized Delivery
Model
A delivery model that follows standardized processes During Program Startup More accurate cost model PMO Direct Hard
Commercial Revenue Opportunities Standardized processes to turn scope-creap into additional revenue streams
During deployment
activities
Additional revenue
streams
PMO Direct Hard
Compliance Standard HSE Policy
Existence and implementation of a standard Health, Safety & Environmental policy to
meet compliance goals
During delivery Decreased costs PMO Indirect Soft
Labour Customer Engagement
Provides for effective customer engagement with the use of experienced project
managers who possess business skills
During deployment
activities
Reduced deployment
costs
PMO Direct Soft
Labour Migration Support Reduction of support costs with a standardized and repeatable migration process During migration activities Reduced operating costs PMO Direct Hard
Labour Management Overhead Reduction of corporate management overhead to support contracts
During deployment
activities
Reduced operating costs PMO Direct Hard
Labour Geographic Flexibility
Ability to move the PMO into geographies where company may not have strong
deployment teams
During deployment
activities
Reduced operating costs
Corporate
management
Direct Soft
Labour Reduced travel expenses
There will be less requirement for corporate management to travel to customer sites
because program problems will be reduced
During migration activities Reduced operating costs PMO Direct Hard
Services Dispute Resolution Disputes from deployment activities are eliminated or minimized
During deployment
activities
Less corporate
management involvement
PMO Direct Soft