This document provides instructions for performing various tasks in Outlook.com, such as getting an Outlook.com email address, deleting email aliases, changing passwords, blocking senders, recovering deleted messages, customizing the reading pane, enabling out of office replies, and resolving issues with POP accounts not deleting messages properly. It contains over 25 individual how-to guides in a step-by-step format.

1. Outlook.com
How to Guide
Digital Answers

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Contents
Get Outlook.com email address .........................................................................................................2
How to delete alias from Outlook.com...............................................................................................4
How to change time zone in Microsoft Account ................................................................................6
How to set Reply All option as default in Outlook.com......................................................................8
How to change password in Outlook.com..........................................................................................9
How to block anyone sending emails in Outlook.com......................................................................11
Never miss to send any attachments while using Outlook.com.......................................................13
Recover deleted messages in Outlook.com......................................................................................14
How to change language in Outlook.com.........................................................................................15
Add personal signature to Outlook.com...........................................................................................17
Quickly move mails to folder using instant actions in Outlook.com ................................................18
Have your flagged message on top of inbox in Outlook.com...........................................................20
How to customize reading pane in Outlook.com .............................................................................21
Email forwarding option in Outlook.com..........................................................................................23
How to set Out of Office message in Outlook.com ..........................................................................24
Pop account not deleting messages in Outlook.com........................................................................26

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Get Outlook.com email address
Microsoft has released a new look web email interface – Outlook.com. Existing
Hotmail, Windows live users can login to this new interface using their email
addresses.
If you want to rename your existing accounts to Outlook.com address then
use the options available as part of More mail Settings.
Step 1: Login to Outlook.com with your Hotmail or Windows Live Account.
Step 2: Click the Settings icon and select More mail settings from the drop
down list.

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Step 3: In the Outlook Options, navigate to Managing your account section
and click the Rename your email address option.
Step 4: You will be ask to enter your account password for verification. After
verification the following Rename your email address screen will be displayed.
Now provide a name for your new Microsoft Outlook.com email address.
Create Outlook.com email alias
If you do not wish to rename your existing account but still want to have an
Outlook.com email address then you can try creating email aliases.

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In the already seen Outlook Options screen, select Create a Outlook alias
option.
Enter a name to create a new Outlook.com email alias.
Leave Reply
How to delete alias from Outlook.com
Outlook.com allows users to create as well remove alias email address. We had
already seen how to keep alias email address as the default email account. And
now we will be covering the steps required to remove alias email address from
Outlook.com
Step 1: Login to Outlook.com account.

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Step 2: Click the Settings icon and select More mail settings from the list.
Step 3: In the Microsoft Account Options screen, navigate to Managing Your
Account section and click Account details link.
Step 4: This should open a new page with Microsoft Account Summary. Now
navigate to Account Aliases section and click Add or change aliases.
Step 5: In the Account Aliases screen, navigate to alias name that you want to
delete and click the Remove link underneath that name.

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This should display the following warning message whether you want to
remove the alias name.
Click Remove alias to continue with the deletion of email alias.
Leave a reply
How to change time zone in Microsoft Account
This tutorial is about the steps required to change the time zone of your
Microsoft Account such as Outlook.com. Outlook.in, Hotmail etc..

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Step 1: Login in to your Microsoft Account and click the Settings icon available
at the top right hand corner.
Step 2: From the Settings menu, select More mail settings option.
Step 3: In the Options screen, click Account details (password, addresses, time
zone) link under Managing your account section.
Step 4: Now click the Personal Info option available under Overview section.
Step 5: Scroll down the Personal Info section and use the Country and and
Time zone option to specify the time zone of your choice. You have also got
the option to set time zone in GMT.
Leave a reply

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How to set Reply All option as default in Outlook.com
When you are replying to an email message in Outlook.com, the default
option is set to Reply and not Reply All. But if you are frequently replying to
more than one recipients then you can set the Reply All as the default option
using Outlook.com Reply Settings.
Step 1: Click the Settings icon available at the right hand side and select More
mail settings from the list.
Step 2: In Outlook.com settings screen, scroll down to Reading email section
and click the Reply Settings option.

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Step 3: In Make ‘Reply-all’ my default response section, set the option to
“Yes” for Do you want to make “Reply-all” your default for responding to
messages. Then click the Save button to confirm and save the changes.
Now the default Reply option in Outlook.com will be set to Reply All and you
pick the Reply option from the drop down list.
Leave a reply
How to change password in Outlook.com

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Outlook.com users can change their password using the option provided as
part of the Managing your account settings.
Step 1: Login to your Outlook.com account and click the Settings icon available
on top right hand corner.
Step 2: Select More mail settings from the Settings drop down list.
Step 3: In the Outlook.com settings page, click the Account details (password,
addresses, time zone) under Managing your account.
Step 4: Click Change password link available under Password and security info.
Step 5: In Change your password screen, enter the current and new password
for your Microsoft account. And if you want the password to be changed for
every 72 days then mark the checkbox with caption as “Make me change my

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password every 72 days”. After making the required changes, click the Save
button.
Leave a reply
How to block anyone sending emails in Outlook.com
Outlook.com users can use the Blocked Senders option to block anyone from
sending emails to their Outlook.com account. This is quite useful when you do
not want to receive offers or discount emails from any websites. Let us see
how to block emails from anyone working in company with domain name as
“deals.co.in”
Step 1: Login to your Outlook.com account and click Settings icon.

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Step 2: From the Settings dropdown, select More mail settings.
Step 3: In the Outlook Option screen, navigate to Preventing junk email section
and click Safe and blocked senders link.
Step 4: Click Blocked senders option in Safe and blocked senders screen.
Step 5: Now enter “@deals.co.in” domain name in Blocked email address or
domain and click Add to list option. This should add the domain to blocked
sender list of the right hand side. And you will not receive any emails from
person with email address matching this domain.

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If you want to block only single email address then enter the email address
instead of domain name and click Add to list option.
Leave a reply
Never miss to send any attachments while using Outlook.com
Outlook.com users can never forget to send any attachments while sending
email. They can use the “Forgotten attachment reminders” to remind them
about the missing attachments. For example, you are trying to send the
following message but without any attachment.
Now Outlook.com will check for the missing attachment and display the
following message.
Step 1: Click the Settings icon and select More mail settings from the drop
down list.

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Step 2: In the Outlook Options screen, navigate to Writing email section and
click Attachments.
Step 3: Now make sure to mark the radio option with caption as “Check
messages for forgotten attachments before sending” and click Save button.
Leave a reply
Recover deleted messages in Outlook.com
Outlook.com provides users with the option to recover deleted messages
which are not permanently lost. You can use this option when you have
mistakenly deleted any messages from you Outlook.com.
Step 1: Click the Settings icon and select More mail settings from the menu
list.
Step 2: In the Outlook.com Settings screen, navigate to Customizing Outlook
section and click Advanced privacy settings.

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Step 3: Navigate to Deleted messages section in Advanced privacy settings
screen. Make sure to select radio option with caption as “Let me recover
deleted messages”. Click the Save button to confirm and apply the changes.
Now whenever you want to recover any deleted messages, navigate to Deleted
items folder and click recover deleted messages link available once you scroll
down the Deleted Items folder.
Leave a reply
How to change language in Outlook.com
Outlook.com users can change the language to their native speaking language
using the options available as part of More mail settings.
Step 1: Login to Outlook.com, click Settings icon and select More mail settings
from the list.

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Step 2: In the Mail Settings screen, navigate to Customizing Outlook section
and click Language option.
Step 3: In the Language screen, choose your preferred language and click the
Save button. In the example below, I have scroll down and selected Tamil as
the language for my Outlook.com account.

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Now your Outlook.com screen should reflect the language change.
Leave a reply
Add personal signature to Outlook.com
Outlook.com users can add signature to the email message sent from their
account using the options available as part of Outlook.com settings.
Step 1: Login to your Outlook.com account and access More mail settings page
(Settings icon –> More mail settings).
Step 2: Navigate to Writing email section and click Formatting, font and
signature option.
Step 3: In the Formatting, Font and Signature page, navigate to Personal
Signature section. Now you can enter the signature message inside the box.
You can also add hyperlink and apply different styles to your signature.

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Step 4: After entering the signature, click the Save button to confirm and save
the changes.
The signature will be automatically added when you compose new message in
Outlook.com
Leave a reply
Quickly move mails to folder using instant actions in Outlook.com
Outlook.com users can use instant actions to quickly move emails to different
folders without opening or selecting the message. Instant actions also provides
option to quickly Categorize, Sweep, Archive, Mark as read/unread or delete
any emails messages. The default instant actions that are already pre-
configured in Outlook.com are Mark as read/unread, Delete and Flag as shown
below.

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Now let us see how to add Junk option to the instant action list in
Outlook.com.
Step 1: Click the Settings icon and select More mail settings from the list.
Step 2: Navigate to Customizing Outlook section and click Instant actions.
Step 3: In the Instant actions screen, navigate Add actions and select Junk from
drop down list.

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Step 4: Click the Save button to apply and confirm the changes.
Now you can use instant action quickly move any email to Junk folder.
Leave a reply
Have your flagged message on top of inbox in Outlook.com
There are times where we had missed to action old flagged message which are
down the Inbox. If you are using Outlook.com then you can have the flagged
messages to always appear at the top Inbox. This can be done using the option
available as part of Outlook.com settings.
Step 1: Click the Settings icon, select More mail settings from the list.

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Step 2: In the Settings page, navigate to Customizing Outlook section and click
Flagging option.
Step 3: In the Flagging screen, mark the radio option with caption as “Show
flagged messages at the top of the inbox“
Step 4: Click Save button to confirm and apply the changes.
Now all you flagged messages will appear at the top of the inbox as shown
below.
Leave a reply
How to customize reading pane in Outlook.com
This tutorial is about the steps required to customize the reading pane in
Outlook.com. Reading pane by default is turned off in Outlook.com and users
enable this using the options available as part of the Settings.

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Outlook.com users can adjust the reading pane to the right or bottom. They
can also configure this setting using Inbox > Options > Reading Pane.
Step 1: Click the Settings icon and select More mail settings from the list.
Step 2: In the Inbox Options screen, navigate to Reading Mail section and click
Reading Pane.
Step 3: Using “Where do you want the reading pane to appear?”, you can turn
off or change the display location of Reading Pane.

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Step 4: Similarly you can Show the first message automatically by using the
option “When you first open your inbox or another folder, set the reading pane
to:”
Step 5: After making the required changes, click Save button.
Leave a reply
Email forwarding option in Outlook.com
Outlook.com users can enable forwarding of emails message to another
account using the option available as part Managing your account under Inbox
> Options.
Step 1: Login to Outlook.com account, click Settings icon and select More mail
settings from the list.
Step 2: In the Mail settings screen, navigate to Managing your account section
and click Email forwarding option.
Step 3: Now to forward emails from your Outlook.com account, select the
radio option Forward your mail to the following email accounts and enter an
email address.

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Step 4: If you want to retain a copy of original message in your Outlook inbox
then mark the checkbox with caption as “Keep a copy of forwarded messages
in your Outlook inbox”.
Step 5: Click the done button after making the necessary changes.
Leave a reply
How to set Out of Office message in Outlook.com
This tutorial is about the steps required to set Out of Office message in
Outlook.com. If you are going on a vacation and want to set an automated
vacation replies whenever you receive email from your contacts then you can
follow the below mentioned steps.
Step 1: Login to your Outlook.com account and click the Settings icon available
on the top right hand side.
Step 2: From the Settings menu, select More mail settings from the list.
Step 3: In the Settings screen, navigate to Managing your account section and
click Sending automated vacation replies.

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Step 4: Choose Send vacation replies to people who email me under Vacation
Reply screen. Then enter your Out of office message using the editor tool.
Also make sure to mark the check box with caption as “Only reply to your
contacts“. This would ensure your vacation replies does not reach any spam
source.
After making the required changes, click Save button to confirm the changes.
Leave a reply

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Pop account not deleting messages in Outlook.com
This is in reply to query posted by reader that
I have configured Outlook.com as pop account in external email reader and
deleting email messages in external reader still retains the copy in Outlook.com
If you have similar problem then you can follow the below mentioned steps to
fix it.
Step 1: Click Settings icon and select More mail settings from the list.
Step 2: In Outlook.com Options screen, navigate to Managing your account
section and click POP and deleting downloaded messages option.
Step 3: Now for the POP and deleting downloaded messages Option, select
“Do what my other program says – if says to delete messages, then delete
them.” Then click the Save button to confirm and apply the changes.

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This would ensure that if you delete emails from program that has been
configured to POP download messages, will delete the emails from Outlook as
well.
Leave a reply