This document discusses organizational change and innovation. It covers topics like change management, types of changes including planned and structural change, determinants and initiators of change, intervention strategies affecting people, structure, technology and processes. It also discusses models of change management like Kurt Lewin's model and unfreezing-moving-refreezing process. Types of innovation like process, product, customer experience and business model innovation are mentioned. Reasons for innovation failure like culture, ownership, resources, diversity and resistance to change are provided. Promoting innovation through reward systems, organization culture and intrapreneurship is highlighted.