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@clare_mcd | @michelelinn • #CMWorld
ORIGINAL RESEARCH:
The Unsung Hero of Content Marketing
Clare McDermott & Michele Linn
Mantis Research
@clare_mcd | @michelelinn
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld
Most think of “original research” as …
- Benchmarking surveys
- Salary guides
- Industry surveys
- Customer surveys
@clare_mcd | @michelelinn • #CMWorld
Let’s think bigger, weirder, quirkier …
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld7
I see data. All the time. Everywhere.
@clare_mcd | @michelelinn • #CMWorld
In this session:
1. Why consider research?
2. Inspiring & entertaining examples
3. How to get started
4. Avoiding common research pitfalls
@clare_mcd | @michelelinn • #CMWorld
1. Why consider research?
2. Inspiring & entertaining examples
3. How to get started
4. Avoiding common research pitfalls
@clare_mcd | @michelelinn • #CMWorld
LEAD the conversation
(instead of following it)
@clare_mcd | @michelelinn • #CMWorld
Original research solidifies your
position as a thought leader …
It’s content no one else will
have but everyone will want to
share.
- Margie Agin, Centerboard Marketing
“
@clare_mcd | @michelelinn • #CMWorld
EARN backlinks
(yes, in 2018)
@clare_mcd | @michelelinn • #CMWorld
Authoritative research and
reference content are the…
two types of content
consistently getting links
and shares.
- Steve Rayson, founder, BuzzSumo
“
@clare_mcd | @michelelinn • #CMWorld
BUILD an audience
(that wants to hear from you)
@clare_mcd | @michelelinn • #CMWorld
One key reason we were able
to build an audience for CMI
so quickly and successfully
is because of our annual
research.
- Joe Pulizzi, founder, CMI
“
@clare_mcd | @michelelinn • #CMWorld
WIN new customers
(what more is there to say?)
@clare_mcd | @michelelinn • #CMWorld
There is a clear correlation
between reading the report
and being ready to make a
purchase.
- Andrea Fryrear, Agile Sherpas
“
@clare_mcd | @michelelinn • #CMWorld
1. Why consider research?
2. Inspiring & entertaining examples
3. How to get started
4. Avoiding common research pitfalls
@clare_mcd | @michelelinn • #CMWorld
Polling & Mini-
Surveys
Analyzing
Owned or 3rd
Party Data
Benchmarking
Surveys
Data Hubs
Assessments
@clare_mcd | @michelelinn • #CMWorld
Polling & Mini-
Surveys
Analyzing
Owned or 3rd
Party Data
Benchmarking
Surveys
Data Hubs
Assessments
@clare_mcd | @michelelinn • #CMWorld
LendEDU
Background:
Loan refinancing company.
Primary target: young debt-holders.
Objective:
Need to create greater awareness
about the company, particularly
among Millennials.
Method:
Monthly polling; publishing results to
grab attention on key issues.
@clare_mcd | @michelelinn • #CMWorld
LendEDU
1. Surveyed 672 active Bitcoin users.
2. Question:
How did you fund your Bitcoin investment?
3. Published results to blog.
@clare_mcd | @michelelinn • #CMWorld
Poll: Some
Investors Use a
Credit Card to Buy
Bitcoin and Then
Carry Over the
Balance
“
@clare_mcd | @michelelinn • #CMWorld
COVERED BY…
1. Bloomberg
2. Zerohedge
3. Bitcoin.com
4. Fortune
5. Forbes
6. Time
7. The Daily Beast
8. So. Many. More.
300+ backlinks
@clare_mcd | @michelelinn • #CMWorld
LendEDU continues to
publish survey-based
research and analyses
of 3rd party research.
@clare_mcd | @michelelinn • #CMWorld
Polling & Mini-
Surveys
Analyzing
Owned or 3rd
Party Data
Benchmarking
Surveys
Data Hubs
Assessments
@clare_mcd | @michelelinn • #CMWorld
Simple Texting
Background:
SMS Marketing Company
Objective:
Build brand awareness
Method:
Little experiments with 3rd party
data
@clare_mcd | @michelelinn • #CMWorld
Oh My Green
Background:
Concierge service for corporate
kitchens
Objective:
Uncover fun insights from
customer data.
Method:
Publish findings to blog to boost
traffic.
@clare_mcd | @michelelinn • #CMWorld
Polling & Mini-
Surveys
Analyzing
Owned or 3rd
Party Data
Benchmarking
Surveys
Data Hubs
Assessments
@clare_mcd | @michelelinn • #CMWorld
PwC
Background:
Big four accounting & consulting
firm
Objective:
Conduct one annual survey that
generates insights across verticals,
industries, roles & regions.
Method:
Gold-standard CEO survey; now in
its 21st year.
@clare_mcd | @michelelinn • #CMWorld
PwC
Country-level reporting
@clare_mcd | @michelelinn • #CMWorld
PwC
By role (e.g., talent management)
@clare_mcd | @michelelinn • #CMWorld
PwC
By industry
@clare_mcd | @michelelinn • #CMWorld
Litmus
Background:
Email marketing technology
Objective:
Uses research to position itself as
thought leader & super-charge
editorial calendar.
@clare_mcd | @michelelinn • #CMWorld
Polling & Mini-
Surveys
Analyzing
Owned or 3rd
Party Data
Benchmarking
Surveys
Data Hubs
Assessments
@clare_mcd | @michelelinn • #CMWorld
Pornhub Insights
Background:
Ya’ know …
Objective:
Create (S)SFW content from a
mountain of user data.
Method:
Slicing & dicing internal data to find
interesting insights.
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld
80k+ engagement
250 domain links
6,125 external links
Global audience
@clare_mcd | @michelelinn • #CMWorld3
Pornhub Insights
@clare_mcd | @michelelinn • #CMWorld
Polling & Mini-
Surveys
Analyzing
Owned or 3rd
Party Data
Benchmarking
Surveys
Data Hubs
Assessments
@clare_mcd | @michelelinn • #CMWorld
Skyword
Background:
Enterprise content marketing
platform
Objective:
Use in-person assessments to
spark conversations
Method:
Mobile survey at conferences; use
12-month results to publish
research
@clare_mcd | @michelelinn • #CMWorld
Don’t fall into the trap of simply
presenting your data as is. Find the
story behind your data – that’s what’s
meaningful.
Numbers alone are forgettable, but
when you use them to tell a story, they
reinforce an emotional appeal with
data-driven evidence. It’s the best of
both worlds.
- Rachel Haberman, Skyword
“
@clare_mcd | @michelelinn • #CMWorld
1. Why consider research?
2. Inspiring & entertaining examples
3. How to get started
4. Avoiding common research pitfalls
@clare_mcd | @michelelinn • #CMWorld
Choose a type of
research that
aligns with your
goals
@clare_mcd | @michelelinn • #CMWorld
You lead the
conversation!
SALES
SUBSCRIBERS
LEADS
MEDIA
MENTIONS
BACKLINKS
EDITORIAL
CORNERSTONE
SPEAKING
GIGS GUEST POSTS &
PODCAST INVITES
@clare_mcd | @michelelinn • #CMWorld
Mini-Surveys
& Polls
Benchmarking
surveys
Topics Timely Evergreen & aligned to brand
Effort Modest Substantial
Frequency One-off or ongoing Annual
Best for - Backlinks
- Media mentions
- Backlinks
- Sales
- Cornerstone for editorial
- Leads and subscribers
- Podcast interviews
- Speaking gigs
- Media mentions (possible)
@clare_mcd | @michelelinn • #CMWorld
Focus on the right
topic
@clare_mcd | @michelelinn • #CMWorld
Is this interesting to my audience?
@clare_mcd | @michelelinn • #CMWorld
Is this interesting to my audience?
+
Does it align with my brand’s story?
@clare_mcd | @michelelinn • #CMWorld
Is this interesting to my audience?
+
Does it align with my brand’s story?
+
Has this already been covered?
@clare_mcd | @michelelinn • #CMWorld
Find the stat
Frequently asserted
+
Rarely supported
@clare_mcd | @michelelinn • #CMWorld
Disprove common assumptions
Frequently asserted
+
Untrue
@clare_mcd | @michelelinn • #CMWorld
New Category = State of the Industry
@clare_mcd | @michelelinn • #CMWorld
Crowded Space = Find a niche
@clare_mcd | @michelelinn • #CMWorld
Plan atomization
from the start
@clare_mcd | @michelelinn • #CMWorld
BLOG/GUEST
POSTS
VIDEOS
RELATED CONTENT
WEBINARS
ASSESSMENTS
INFOGRAPHICS
@clare_mcd | @michelelinn • #CMWorld
Blog posts
@clare_mcd | @michelelinn • #CMWorld
Guest posts
IDEAL FOR
• Backlinks
• Thought leadership
Tool Idea:
Buzzsumo
@clare_mcd | @michelelinn • #CMWorld
Webinars
Source: Edison Research / Triton Digital
IDEAL FOR
• Subscribers
• Leads
• Thought
leadership
@clare_mcd | @michelelinn • #CMWorld
Source: National
Restaurant Association
Videos IDEAL FOR
• SEO
• Backlinks
@clare_mcd | @michelelinn • #CMWorld
Online assessment
Source: Skyword
IDEAL FOR
• Subscribers
@clare_mcd | @michelelinn • #CMWorld
Infographic
Source: Udemy
IDEAL FOR
• Backlinks
• Social engagement
@clare_mcd | @michelelinn • #CMWorld
Related, gated content
IDEAL FOR
• Continuing the
story from your
research
• Getting
subscribers or
leads
Source: State of Marketing Strategy Report 2018 (CoSchedule)
@clare_mcd | @michelelinn • #CMWorld
1. Why consider research?
2. Inspiring & entertaining examples
3. How to get started
4. Avoiding common research pitfalls
@clare_mcd | @michelelinn • #CMWorld
REMEMBER:
You are testing a
hypothesis …
(be curious … not a
marketing jerk)
@clare_mcd | @michelelinn • #CMWorld
Source: State of Marketing Strategy Report 2018 (CoSchedule)
@clare_mcd | @michelelinn • #CMWorld
TEST. YOUR.
SURVEY.
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld
@clare_mcd | @michelelinn • #CMWorld
Have a point of view
(be you … not a string of data
points)
@clare_mcd | @michelelinn • #CMWorld
Don’t let paralysis
lead to inaction
(you’ve got this)
@clare_mcd | @michelelinn • #CMWorld
The untapped potential of research will only
last so long
@clare_mcd | @michelelinn • #CMWorld
[Original research] may take
10x the effort to create, but
you’ll likely see 100x the
results of a typical article.
- Andy Crestodina, co-founder, Orbit Media
“
@clare_mcd | @michelelinn • #CMWorld
Questions?
Get your research cheat sheet –or share
more about your research project:
michele@mantisresearch.com
Subscribe to learn more about creating
your own research:
mantisresearch.com/subscribe

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Original Research: The Unsung Hero of Content Marketing

  • 1. @clare_mcd | @michelelinn • #CMWorld ORIGINAL RESEARCH: The Unsung Hero of Content Marketing Clare McDermott & Michele Linn Mantis Research @clare_mcd | @michelelinn @clare_mcd | @michelelinn • #CMWorld
  • 2. @clare_mcd | @michelelinn • #CMWorld Most think of “original research” as … - Benchmarking surveys - Salary guides - Industry surveys - Customer surveys
  • 3. @clare_mcd | @michelelinn • #CMWorld Let’s think bigger, weirder, quirkier …
  • 7. @clare_mcd | @michelelinn • #CMWorld7 I see data. All the time. Everywhere.
  • 8. @clare_mcd | @michelelinn • #CMWorld In this session: 1. Why consider research? 2. Inspiring & entertaining examples 3. How to get started 4. Avoiding common research pitfalls
  • 9. @clare_mcd | @michelelinn • #CMWorld 1. Why consider research? 2. Inspiring & entertaining examples 3. How to get started 4. Avoiding common research pitfalls
  • 10. @clare_mcd | @michelelinn • #CMWorld LEAD the conversation (instead of following it)
  • 11. @clare_mcd | @michelelinn • #CMWorld Original research solidifies your position as a thought leader … It’s content no one else will have but everyone will want to share. - Margie Agin, Centerboard Marketing “
  • 12. @clare_mcd | @michelelinn • #CMWorld EARN backlinks (yes, in 2018)
  • 13. @clare_mcd | @michelelinn • #CMWorld Authoritative research and reference content are the… two types of content consistently getting links and shares. - Steve Rayson, founder, BuzzSumo “
  • 14. @clare_mcd | @michelelinn • #CMWorld BUILD an audience (that wants to hear from you)
  • 15. @clare_mcd | @michelelinn • #CMWorld One key reason we were able to build an audience for CMI so quickly and successfully is because of our annual research. - Joe Pulizzi, founder, CMI “
  • 16. @clare_mcd | @michelelinn • #CMWorld WIN new customers (what more is there to say?)
  • 17. @clare_mcd | @michelelinn • #CMWorld There is a clear correlation between reading the report and being ready to make a purchase. - Andrea Fryrear, Agile Sherpas “
  • 18. @clare_mcd | @michelelinn • #CMWorld 1. Why consider research? 2. Inspiring & entertaining examples 3. How to get started 4. Avoiding common research pitfalls
  • 19. @clare_mcd | @michelelinn • #CMWorld Polling & Mini- Surveys Analyzing Owned or 3rd Party Data Benchmarking Surveys Data Hubs Assessments
  • 20. @clare_mcd | @michelelinn • #CMWorld Polling & Mini- Surveys Analyzing Owned or 3rd Party Data Benchmarking Surveys Data Hubs Assessments
  • 21. @clare_mcd | @michelelinn • #CMWorld LendEDU Background: Loan refinancing company. Primary target: young debt-holders. Objective: Need to create greater awareness about the company, particularly among Millennials. Method: Monthly polling; publishing results to grab attention on key issues.
  • 22. @clare_mcd | @michelelinn • #CMWorld LendEDU 1. Surveyed 672 active Bitcoin users. 2. Question: How did you fund your Bitcoin investment? 3. Published results to blog.
  • 23. @clare_mcd | @michelelinn • #CMWorld Poll: Some Investors Use a Credit Card to Buy Bitcoin and Then Carry Over the Balance “
  • 24. @clare_mcd | @michelelinn • #CMWorld COVERED BY… 1. Bloomberg 2. Zerohedge 3. Bitcoin.com 4. Fortune 5. Forbes 6. Time 7. The Daily Beast 8. So. Many. More. 300+ backlinks
  • 25. @clare_mcd | @michelelinn • #CMWorld LendEDU continues to publish survey-based research and analyses of 3rd party research.
  • 26. @clare_mcd | @michelelinn • #CMWorld Polling & Mini- Surveys Analyzing Owned or 3rd Party Data Benchmarking Surveys Data Hubs Assessments
  • 27. @clare_mcd | @michelelinn • #CMWorld Simple Texting Background: SMS Marketing Company Objective: Build brand awareness Method: Little experiments with 3rd party data
  • 28. @clare_mcd | @michelelinn • #CMWorld Oh My Green Background: Concierge service for corporate kitchens Objective: Uncover fun insights from customer data. Method: Publish findings to blog to boost traffic.
  • 29. @clare_mcd | @michelelinn • #CMWorld Polling & Mini- Surveys Analyzing Owned or 3rd Party Data Benchmarking Surveys Data Hubs Assessments
  • 30. @clare_mcd | @michelelinn • #CMWorld PwC Background: Big four accounting & consulting firm Objective: Conduct one annual survey that generates insights across verticals, industries, roles & regions. Method: Gold-standard CEO survey; now in its 21st year.
  • 31. @clare_mcd | @michelelinn • #CMWorld PwC Country-level reporting
  • 32. @clare_mcd | @michelelinn • #CMWorld PwC By role (e.g., talent management)
  • 33. @clare_mcd | @michelelinn • #CMWorld PwC By industry
  • 34. @clare_mcd | @michelelinn • #CMWorld Litmus Background: Email marketing technology Objective: Uses research to position itself as thought leader & super-charge editorial calendar.
  • 35. @clare_mcd | @michelelinn • #CMWorld Polling & Mini- Surveys Analyzing Owned or 3rd Party Data Benchmarking Surveys Data Hubs Assessments
  • 36. @clare_mcd | @michelelinn • #CMWorld Pornhub Insights Background: Ya’ know … Objective: Create (S)SFW content from a mountain of user data. Method: Slicing & dicing internal data to find interesting insights.
  • 38. @clare_mcd | @michelelinn • #CMWorld 80k+ engagement 250 domain links 6,125 external links Global audience
  • 39. @clare_mcd | @michelelinn • #CMWorld3 Pornhub Insights
  • 40. @clare_mcd | @michelelinn • #CMWorld Polling & Mini- Surveys Analyzing Owned or 3rd Party Data Benchmarking Surveys Data Hubs Assessments
  • 41. @clare_mcd | @michelelinn • #CMWorld Skyword Background: Enterprise content marketing platform Objective: Use in-person assessments to spark conversations Method: Mobile survey at conferences; use 12-month results to publish research
  • 42. @clare_mcd | @michelelinn • #CMWorld Don’t fall into the trap of simply presenting your data as is. Find the story behind your data – that’s what’s meaningful. Numbers alone are forgettable, but when you use them to tell a story, they reinforce an emotional appeal with data-driven evidence. It’s the best of both worlds. - Rachel Haberman, Skyword “
  • 43. @clare_mcd | @michelelinn • #CMWorld 1. Why consider research? 2. Inspiring & entertaining examples 3. How to get started 4. Avoiding common research pitfalls
  • 44. @clare_mcd | @michelelinn • #CMWorld Choose a type of research that aligns with your goals
  • 45. @clare_mcd | @michelelinn • #CMWorld You lead the conversation! SALES SUBSCRIBERS LEADS MEDIA MENTIONS BACKLINKS EDITORIAL CORNERSTONE SPEAKING GIGS GUEST POSTS & PODCAST INVITES
  • 46. @clare_mcd | @michelelinn • #CMWorld Mini-Surveys & Polls Benchmarking surveys Topics Timely Evergreen & aligned to brand Effort Modest Substantial Frequency One-off or ongoing Annual Best for - Backlinks - Media mentions - Backlinks - Sales - Cornerstone for editorial - Leads and subscribers - Podcast interviews - Speaking gigs - Media mentions (possible)
  • 47. @clare_mcd | @michelelinn • #CMWorld Focus on the right topic
  • 48. @clare_mcd | @michelelinn • #CMWorld Is this interesting to my audience?
  • 49. @clare_mcd | @michelelinn • #CMWorld Is this interesting to my audience? + Does it align with my brand’s story?
  • 50. @clare_mcd | @michelelinn • #CMWorld Is this interesting to my audience? + Does it align with my brand’s story? + Has this already been covered?
  • 51. @clare_mcd | @michelelinn • #CMWorld Find the stat Frequently asserted + Rarely supported
  • 52. @clare_mcd | @michelelinn • #CMWorld Disprove common assumptions Frequently asserted + Untrue
  • 53. @clare_mcd | @michelelinn • #CMWorld New Category = State of the Industry
  • 54. @clare_mcd | @michelelinn • #CMWorld Crowded Space = Find a niche
  • 55. @clare_mcd | @michelelinn • #CMWorld Plan atomization from the start
  • 56. @clare_mcd | @michelelinn • #CMWorld BLOG/GUEST POSTS VIDEOS RELATED CONTENT WEBINARS ASSESSMENTS INFOGRAPHICS
  • 57. @clare_mcd | @michelelinn • #CMWorld Blog posts
  • 58. @clare_mcd | @michelelinn • #CMWorld Guest posts IDEAL FOR • Backlinks • Thought leadership Tool Idea: Buzzsumo
  • 59. @clare_mcd | @michelelinn • #CMWorld Webinars Source: Edison Research / Triton Digital IDEAL FOR • Subscribers • Leads • Thought leadership
  • 60. @clare_mcd | @michelelinn • #CMWorld Source: National Restaurant Association Videos IDEAL FOR • SEO • Backlinks
  • 61. @clare_mcd | @michelelinn • #CMWorld Online assessment Source: Skyword IDEAL FOR • Subscribers
  • 62. @clare_mcd | @michelelinn • #CMWorld Infographic Source: Udemy IDEAL FOR • Backlinks • Social engagement
  • 63. @clare_mcd | @michelelinn • #CMWorld Related, gated content IDEAL FOR • Continuing the story from your research • Getting subscribers or leads Source: State of Marketing Strategy Report 2018 (CoSchedule)
  • 64. @clare_mcd | @michelelinn • #CMWorld 1. Why consider research? 2. Inspiring & entertaining examples 3. How to get started 4. Avoiding common research pitfalls
  • 65. @clare_mcd | @michelelinn • #CMWorld REMEMBER: You are testing a hypothesis … (be curious … not a marketing jerk)
  • 66. @clare_mcd | @michelelinn • #CMWorld Source: State of Marketing Strategy Report 2018 (CoSchedule)
  • 67. @clare_mcd | @michelelinn • #CMWorld TEST. YOUR. SURVEY.
  • 71. @clare_mcd | @michelelinn • #CMWorld Have a point of view (be you … not a string of data points)
  • 72. @clare_mcd | @michelelinn • #CMWorld Don’t let paralysis lead to inaction (you’ve got this)
  • 73. @clare_mcd | @michelelinn • #CMWorld The untapped potential of research will only last so long
  • 74. @clare_mcd | @michelelinn • #CMWorld [Original research] may take 10x the effort to create, but you’ll likely see 100x the results of a typical article. - Andy Crestodina, co-founder, Orbit Media “
  • 75. @clare_mcd | @michelelinn • #CMWorld Questions? Get your research cheat sheet –or share more about your research project: michele@mantisresearch.com Subscribe to learn more about creating your own research: mantisresearch.com/subscribe