2. 2
“OB is concerned with the emerging realities in the
work-place revolution. Knowledge is replacing
infrastructure. Self-leadership is superceding
command-control management
3. 3
• “The organisation is above
all social. It is people.”
Peter Drucker
“People are the key” – Sam
Walton, the founder of Wal-Mart
and the richest person in the
world when he died .
5. Definition
5
• Organizational behaviour, is “…a study and
application of knowledge about human
behaviour – as individuals and in groups – in
orgns – strives to identify ways in which people
can act more effectively.”
• “The understanding, prediction and
management of human behaviour in
organisations.”
• Is an applied science- best practices in one orgn can
be communicated to others
7. 7
• Organizational Behaviour studies encompass the
study of organizations from multiple viewpoints,
methods, and levels of analysis. Provides a set of
useful tools;
-at the individual level- interpersonal relations,
-at the group level – group dynamics – formal
teams and informal groups – inter-group
relations,
-at the orgn level – inter-organisational gps –
M&As.
8. Goals
8
• Describe how people behave under a
variety of conditions
• Understand why people behave as they
do
• Predict future employee behaviour
9. 9
Principles of
Scientific Management
1.Study the way employees perform their
tasks, gather informal job knowledge that
employees possess, and experiment with
ways of improving the way tasks are
performed.
2.Codify the new methods of performing
tasks into written rules and standard
operating procedures.
10. Organizational behaviour is the study and
application of knowledge about human
behaviour related to other elements of the
organization such as structural technology
and social system. Thus, OB is primarily
concerned with that aspect of human
behaviour which is relevant for
organizational performance..
CONCLUSION