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Critical Theory Approach To Organizations

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Chapter 21

Published in: Technology, Business

Critical Theory Approach To Organizations

  1. 1. Critical Theory Approach to Organizations Of Stanley Deetz
  2. 2. Basic Approach <ul><li>Explore ways to ensure financial health of institutions while also increasing the representation of diverse human interests </li></ul><ul><li>Regard institutions as political as well as financial institutions </li></ul><ul><li>Show how communication practices often distort decision-making within institutions </li></ul>
  3. 3. Corporate colonization of everyday life <ul><li>Intrusive presence of big corporations </li></ul><ul><li>Concentration of power in few corporate hands </li></ul><ul><li>Media preoccupation with corporate health as against other indices of social health </li></ul><ul><li>Decrease in quality of life </li></ul>
  4. 4. Information versus Communication <ul><li>Information is really in formation, constitutive of reality more than it is reflective of reality </li></ul><ul><li>Corporate information is really political process </li></ul><ul><li>Focusing on language leads us to consider how meanings are created and WHOSE meanings are embedded in the use of language </li></ul><ul><li>Language is not neutral, it is political </li></ul><ul><li>Corporate language is discursive control, it excludes more than it includes </li></ul>
  5. 5. 4 Approaches to decision-making: (1) STRATEGY <ul><ul><ul><li>Values control above all else </li></ul></ul></ul><ul><ul><ul><li>Eliminates employee voices </li></ul></ul></ul><ul><ul><ul><li>Prizes managerial over stockholder control </li></ul></ul></ul><ul><ul><ul><li>Money/bottom line thinking dominates, but sometimes dominates at the service of managerial control </li></ul></ul></ul><ul><ul><ul><li>Fear of public conflict </li></ul></ul></ul>
  6. 6. 4 Approaches: (2) CONSENT <ul><li>Corporations demand the overriding loyalty of employees or their consent </li></ul><ul><li>Consent is secured through managerial control of workplace language, information, forms, symbols, rituals and stories </li></ul>
  7. 7. 4 Approaches: (3) INVOLVEMENT <ul><li>Involvement includes suggestion boxes, employee consultation, corporate democracy </li></ul><ul><li>But real democracy requires an open forum of free expression for all those affected by decisions, and some participation in the final decisions. </li></ul><ul><li>The right to expression is good, but the right to be informed and to have an effect is just as important. </li></ul>
  8. 8. 4 Approaches (4): PARTICIPATION <ul><li> joint, open decisions in the workplace </li></ul><ul><li>- stakeholder democracy involving investors, workers, suppliers, host communities, and greater society and world community </li></ul>

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