“And so, without further ado, here’s the author of
              ‘Mind over Matter’…”
Organizing(Mirrored(in(Nature(
The(genera2ve(power(of(A/I(and(guided(contact(with(nature(


 -    Context:       My history with outdoor & AI
 -    Part one: Kema case
 -    Lecture:       Generative features
 -    Part two: Results
 -    Reflections:   Connecting strengths &
                     Generative power


                        Herman Wittockx
Organizing(Mirrored(in(Nature(
 The(genera2ve(power(of(A/I(and(guided(contact(with(nature(


1989:            A/I & Outdoor with S. Srivastva
1991:            PhD at CWRU
1993- 2000: Open workshops
                 with S. Srivastva
1993- 2012:      Change projects (duration
                 6 months- 5 years) 2007-2011:KEMA




                         Herman Wittockx
Genera2ve(
“ That which has the capacity to challenge the guiding assumptions
of culture, to raise fundamental questions regarding contemporary
 social life, to foster reconsideration of that which is taken for
granted, and thereby
furnish new alternatives
 for social action”

(Gergen, 1982, p 109).
“Organic(system”(
“Mechanis2c(system”(
Man and organizations as
 Mechanistic Systems

  Sender                        Receive
                                r




           Problem
           Solving


              Herman Wittockx
The(Apprecia2ve(KEMA(



Creating a Shared Vision to energize
     Self Propelling Execution.
The$apprecia*ve$KEMA$

 •  2007 – 2011: Why:
    “The future is causing the
    present”


 •  2008 – 2010: What & How:
    “Leadership is a relational act”


 •  2011: Results!
KEMA$profile$in$2007$
•    Incorporated in 1927
•    Headquartered in NL
•    Offices in ca. 15 countries
•    Customers on all continents
•    More than 1350 employees
•    Turnover in 2007: € 180 M



KEMA customers
•  Energy supply industry      •  Rail companies
•  Energy intensive users      •  Authorities and regulators
•  (Power equipment)           •  Financial institutions and development
     manufacturers                 banks
•  Retail companies
Mintzberg((1979)(“Professionals(can(hardly(
be(managed(by(enforcing,(opposing(rules,(
      regula2ons(and(procedures.”(
The$future$is$steering$the$present!$




KEMA((Leadership(

 Leadership(Program(
The$apprecia*ve$KEMA$

 •  2007 – 2011: Why
    “The future is causing the
    present”

 •  2008 – 2010: What &
    How: “Leadership is a
    relational act”

 •  2011: Results!
What(did(we(do(at(KEMA?(



                                   KEMA
                                   Leadership
                       Strategic   Summit
                       Alignment
                                   2011
          KEMA         Business
          Appreciative units
          Leadership
KEMA      Workshops
Leadership
Summit
2008
KEMA(Apprecia2ve(Leadership(Workshops;(
Crea2ng(a(Shared(Vision(to(energize(Self(Propelling(Execu2on(



 Leadership is a “relational act”, so develop:
 1.  Trust
 2.  Shared Vision
 3.  Generative coaching




                                                           15
Outdoor(Apprecia2ve(Inquiry(in((
    Leadership(Development(
Program(to(develop(leadership(capabili2es.(
•  10 Groups of 20 participating managers
•  Executed from July 2008 to 2010
•  Facilitators: Prof. dr. H. Wittockx (Belgium), François Héon
   MSc (Canada) & Drs. Franke Jongsma (Netherlands)

•  An international and cultural mix of participants over
   Business Units and Regions to:
    –  Create space for development of relationships
        •  Limited history of existing working relationships
        •  Focus on process of relationship building
    –  Reinforce Global Network in KEMA


                                                                  17
The(outdoor(assignment:(‘The(Bridge’(
Build(a(Bridge(across(the(river(and(cross(the(river(with(
the(team.(Team(is(split(on(both(sides(of(river.(
(
Criteria:(Everyone(is(on(the(other(side,(dry(and(safe.(
The(quality(of(the(process(defines(the(quality(of(
the(result.(
Making(sense…(crea2ng(shared(meaning(
The(Vision(assignment:(‘Fes2ve(dinner’(
Prepare(a(fes2ve(dinner(for(KEMA(Board.(The(dinner(
reflects(the(leadership(development(that(has(taken(place.((
Execu2on(in(three(teams:(Cooking,(Decora2on(&(Hos2ng.(
(Network(of(Leaders(as((
 ‘Spokes(of(a(wheel’(
WONDER

             Appreciate the
             Unique


            Comfortable feeling
            of no need for
            explaining
 Herman Wittockx
Nature has no meaning
Nature stimulates the discovery of
          human nature
Nature stimulates the discovery of
    human nature: Meaning
           Habit of imagination



           interaction through
            meaning making

Habit of the mind          Habit of the heart
The rock is your friend

                   Common fate
                   Stimulates a
                   Shared belief
                   in the future
                   and transcends
                   problem
                   solving
                   thinking
Connecting
present - past - future - present


                               Improvisation!              Vision &!
                                                           values!

                       -
Causes             Problem
                       +
                                    Imagination!
         Wonder!



Pas t               Presen t                    Fut u re
In nature people are open books to
            each other
   Inclusion        Influence         Intimacy
•  Interdependent   •    Abundance   •  Physical proximity
   activities       •    Beliefs
                    •    Feelings    •  Playfulness
•  Unequivocal      •    Thoughts
      Physical                       •  Holistic relations
      feedback      •  Common fate

•  Egalitarian
Theory in use
•  Espoused theory: sharing stories about success

•  Theory in use: the experience of success
Nature brings out Human nature
    meaning & indeterminism




Meaning is a relational act
Knowing is doing: power of theory in use
Organizing mirrored in nature
From      Subject      Intersubjectivity
                                        Object




To         Subject                Intersubjectivity
Nature as a source of organic concepts about organizing
The$apprecia*ve$KEMA$

 •  2007 – 2011: Why:
    “The future is causing the
    present”

 •  2008 – 2010: What &
    How: “Leadership is a
    relational act”

 •  2011: Results!
KEMA$profile$end$2011.$
•    Offices from 15 to 23 countries
•  From 1350 to 1850 employees
•  Turnover from € 180 to € 260 M




 Actions
 •  New KEMA companies
                                       •  > 600 fte new (direct) hires in
     acquired in NL, Germany &
                                         KEMA over the last years
     USA
                                       •  New matrix structure in 2011
 •  New offices established – e.g.
     Beijing, Dubai, Hamburg,
     Portugal, Rotterdam & Spain
KEMA(Execu2ve(Board(observa2ons.(
•  Management Teams of Units develop
   themselves now more as a team.

•  Overall: Budgets that Business Units proposed
   were beyond expectations. Trust is there to
   reach for challenging targets even
   in challenging worldwide economic
   circumstances.

•  Employees are invited to work in the KEMA
   organization as well as on the KEMA
   organization: Meaningfulness of work
   increases.

                                                   35
Remarks(at(the(KEMA(summit(2011(
   “I have regained
                                         “This group has
 trust in our success,
  observing how our                          emotional
 managers respond to                    intelligence and a
        Change.”                       high level of coping
                                         with ambiguity.”
  Thijs Aarten - CEO
                                          Frank Barrett


                              Summit
                  Strategic
                  Alignment   2011
          Program Business
                  units
 Summit
 2008
The(Apprecia2ve(KEMA(



Creating a Shared Vision to energize
     Self Propelling Execution.
How(does(this(work(for(the(
     organiza2on(?((
         Lecture 3
•  The participants’ experience in the A/I
   based outdoor learning proces helps them
   to deal with their organizational challenges

•  Organizing is not about structure, it is
   about creating a shared future in a
   particular (business) environment
1.(Strengthsebased(
•  Nature helps you to connect to your inner
   self and to remain confident in the face of
   work challenges
•  It generates trust
•  This allows organizational arrangements
   to remain more flexible and equivocal
•  Arrangements can shift in action and be
   renegotiated upon the occasion
2.(Connectedness(
•  The A/I based outdoor experience improves
   relational quality and demonstrates the power
   of interpersonal relationships in dealing with
   organizational challenges
•  In organizing, developing trust in the
   relationship is more important than defining
   roles or elaborating clear job descriptions
•  The experience creates a living network of
   connectedness within the organization
3.(Genera2ve(power(
•  Throughout the A/I based outdoor
   experience powerful metaphors and
   stories develop that are shared through
   the organizational network
•  These shared metaphors and stories are
   then useful as prosthetic device in the
   proces of elaborating and enacting new
   organizational arrangements
•  This shows the true generative power of
   the A/I outdoor experience
Genera2ve(capacity(
… is the capacity to challenge the guiding
         assumptions of the culture,
 to raise fundamental questions regarding
          contemporary social life,
 to foster reconsideration of that which is
      “taken for granted”, and thereby
  to generate fresh alternatives for social
                   action.
                         Ken Gergen,1982
Organizing(mirrored(in(nature(
•  From its embeddedness in nature, the
   outdoor experience introduces the
   participants to systemic and autopoetic
   conceptions of organizing, as a “natural”
   way of dealing with the complexity of our
   environment
•  Because nature has no meaning of its own,
   the experience also introduces them to the
   social constructionist nature of
   organizations
“And with these words, I can see”
         Pink Floyd, The division bell

Organizing Mirrored in Nature