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Organizational Change And
Stress Management
 Shaheen
 Huraima
 Sadia
 Memoona
 Kainat
 Faiza
 Samra
 Humaira
 Sana
 The term CHANGE refers to any alteration
which occurs work environment of an
organization.
 Technology
Faster, cheaper and more mobile
 Economic Shocks
Global Recession
 Competition
Global Marketplace
 Greater Diversity
 Replacement of Managers
 Unmanageable span of Management
CHANGE
Making things different.
Planned Change
Activities that are intentional and goal
oriented.
Goals of planned change
Persons who act as catalysts and assume the
responsibility for managing change activities.
Resistance to change is the action taken by
individuals and groups when they perceive that a
change that is occurring as a threat to them.
Key words here are 'perceive' and 'threat'. The
threat need not be real or large for resistance to
occur.
• Overt and Immediate
Voicing complaints, engaging in job actions
• Implicit and Deferred
 Loss of employee loyalty and motivation,
increased errors or mistakes, increased
absenteeism.
 Education and communication
- Show those effected the logic behind the
change.
 Participation
- Participation in the decision process lessens
resistance.
 Building Support and commitment
- Counseling, therapy, or new skills training.
 Implementing Change Fairly
- Be consistent and procedurally fair.
 Manipulation and Cooptation
- ‘’Spinning’’ the message to gain.
 Selecting people who accept
change
- Hire people who enjoy change in the first place.
 Coercion
- Direct threats and force.
The Politics of Change
 Impetus for change is likely to come from outside
change agents, new employees, or managers
outside the main power structure.
 Internal change agents are most threatened
By their loss of status in the organization.
 Long-time power holders tend to implement
incremental but not radical change.
 The outcomes of power struggles in the
organization will determine the speed and quality
of change.
There are four main approaches to managing
the organizational change….
1. Lewin’s classic three step model
2. Kotter’s eight step plan
3. Action Research
4. Organizational development
Unfreezing Movement Refreezing
Kurt Lewin argued that successful
change In organizations should follow
three steps:
Forces that hinder
movement from the
existing equilibrium.
Forces that direct
behavior away
from the status
quo.
Restraining
Forces
Driving
Forces
1. Create urgency
2. Form a powerful coalition
3. Create a vision for change
4. Communicate the vision…
5. Remove Obstacles.
6. Create short term Wins.
7. Build on the change.
8. Anchor the changes in corporate culture.
A change process based on systematic
collection of data and then selection of a
change action based on what the analyzed
data indicate.
i. Diagnosis
ii. Analysis
iii. Feedback
iv. Action
v. Evaluation
These are the underlying values in most OD
efforts :-
 Respect for people
 Trust and support
 Power and equalization
 Confrontation
 Participation
Six techniques are used in
OD(organizational development)
I. Sensitivity training
II. Survey Feedback
III. Process consultation
IV. Team building
V. Intergroup development
VI. Appreciative inqurey
Ability of an organization to embrace change, new
things.
Two ways of creating a culture for change:
1: Stimulating a Culture of Innovation
2: Creating a Learning Organization
There are different factors that stimulate a
culture of innovation like:
 Acceptance
 Embrace Change
 Encourage Employees
Sources Of Innovation
 Organic Structure
 Long Tenure in Management
 Slack of Resources
 Interunit Communication
Individuals who take an innovation and
actively promote the ideas overcome
resistance , and ensure that the idea is
implemented.
 A process of correcting errors using past
routines and present policies.
 Establishing Strategy
 Redesign the organization’s structure
› Flatten structure and increase cross functional
activities
 Reshaping the org’s culture
› Reward risk-taking and intelligent mistakes
Work Stress and Its Management:
 What is Stress?
An unpleasant psychological process that
occurs in response to environmental
pressures
 Challenge Stressors:
o Stress associated with workload, pressure to
complete tasks, and time urgency
 Hindrance Stressors:
o stress that keeps you from
reaching your goals such as
red tape
Demand-Resources Model of Stress
 Demands:
Responsibilities, pressures, obligations, and
uncertainties in the workplace
 Resources:
Things within an individual’s control that can be
used to resolve demand
Potential sources of stress
There are three potential stressors which are
as follows :-
 Environmental factors
 Organizational factors
 Personal factors
Differences :
Individual differences
Cultural differences
Consequences of stress
• Physiological symptoms
• Psychological symptoms
Two approaches to manage
stress:
 Individual approaches
 Organizational approaches
Individual Approaches:
Implementing time management
Increasing physical exercise
Relaxation training
Expanding social support network
Organizational Approaches:
 Improved personnel selection and job
placement
 Training
 Redesigning of job
 Increased employee involvement
 Improved organizational communication
organizational change and stress management

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organizational change and stress management

  • 2.  Shaheen  Huraima  Sadia  Memoona  Kainat  Faiza  Samra  Humaira  Sana
  • 3.  The term CHANGE refers to any alteration which occurs work environment of an organization.
  • 4.  Technology Faster, cheaper and more mobile  Economic Shocks Global Recession  Competition Global Marketplace
  • 5.  Greater Diversity  Replacement of Managers  Unmanageable span of Management
  • 6. CHANGE Making things different. Planned Change Activities that are intentional and goal oriented. Goals of planned change
  • 7. Persons who act as catalysts and assume the responsibility for managing change activities.
  • 8. Resistance to change is the action taken by individuals and groups when they perceive that a change that is occurring as a threat to them. Key words here are 'perceive' and 'threat'. The threat need not be real or large for resistance to occur.
  • 9. • Overt and Immediate Voicing complaints, engaging in job actions • Implicit and Deferred  Loss of employee loyalty and motivation, increased errors or mistakes, increased absenteeism.
  • 10.
  • 11.
  • 12.
  • 13.  Education and communication - Show those effected the logic behind the change.  Participation - Participation in the decision process lessens resistance.  Building Support and commitment - Counseling, therapy, or new skills training.  Implementing Change Fairly - Be consistent and procedurally fair.
  • 14.  Manipulation and Cooptation - ‘’Spinning’’ the message to gain.  Selecting people who accept change - Hire people who enjoy change in the first place.  Coercion - Direct threats and force.
  • 15. The Politics of Change  Impetus for change is likely to come from outside change agents, new employees, or managers outside the main power structure.  Internal change agents are most threatened By their loss of status in the organization.
  • 16.  Long-time power holders tend to implement incremental but not radical change.  The outcomes of power struggles in the organization will determine the speed and quality of change.
  • 17. There are four main approaches to managing the organizational change…. 1. Lewin’s classic three step model 2. Kotter’s eight step plan 3. Action Research 4. Organizational development
  • 18. Unfreezing Movement Refreezing Kurt Lewin argued that successful change In organizations should follow three steps:
  • 19.
  • 20. Forces that hinder movement from the existing equilibrium. Forces that direct behavior away from the status quo. Restraining Forces Driving Forces
  • 21. 1. Create urgency 2. Form a powerful coalition 3. Create a vision for change 4. Communicate the vision… 5. Remove Obstacles. 6. Create short term Wins. 7. Build on the change. 8. Anchor the changes in corporate culture.
  • 22. A change process based on systematic collection of data and then selection of a change action based on what the analyzed data indicate.
  • 23. i. Diagnosis ii. Analysis iii. Feedback iv. Action v. Evaluation
  • 24.
  • 25. These are the underlying values in most OD efforts :-  Respect for people  Trust and support  Power and equalization  Confrontation  Participation
  • 26. Six techniques are used in OD(organizational development) I. Sensitivity training II. Survey Feedback III. Process consultation IV. Team building V. Intergroup development VI. Appreciative inqurey
  • 27. Ability of an organization to embrace change, new things. Two ways of creating a culture for change: 1: Stimulating a Culture of Innovation 2: Creating a Learning Organization
  • 28. There are different factors that stimulate a culture of innovation like:  Acceptance  Embrace Change  Encourage Employees
  • 29. Sources Of Innovation  Organic Structure  Long Tenure in Management  Slack of Resources  Interunit Communication
  • 30. Individuals who take an innovation and actively promote the ideas overcome resistance , and ensure that the idea is implemented.
  • 31.
  • 32.  A process of correcting errors using past routines and present policies.
  • 33.
  • 34.  Establishing Strategy  Redesign the organization’s structure › Flatten structure and increase cross functional activities  Reshaping the org’s culture › Reward risk-taking and intelligent mistakes
  • 35. Work Stress and Its Management:  What is Stress? An unpleasant psychological process that occurs in response to environmental pressures
  • 36.  Challenge Stressors: o Stress associated with workload, pressure to complete tasks, and time urgency  Hindrance Stressors: o stress that keeps you from reaching your goals such as red tape
  • 37. Demand-Resources Model of Stress  Demands: Responsibilities, pressures, obligations, and uncertainties in the workplace  Resources: Things within an individual’s control that can be used to resolve demand
  • 38.
  • 39. Potential sources of stress There are three potential stressors which are as follows :-  Environmental factors  Organizational factors  Personal factors
  • 40. Differences : Individual differences Cultural differences Consequences of stress • Physiological symptoms • Psychological symptoms
  • 41.
  • 42.
  • 43. Two approaches to manage stress:  Individual approaches  Organizational approaches
  • 44. Individual Approaches: Implementing time management Increasing physical exercise Relaxation training Expanding social support network
  • 45. Organizational Approaches:  Improved personnel selection and job placement  Training  Redesigning of job  Increased employee involvement  Improved organizational communication