1
Introducing OpsRamp 5.0
Multi-Cloud Visibility, Intelligence, and Control for
Hybrid IT Operations
OpsRamp.com/whatsnew
Welcome to the New Era of
Digital Operations
3
Good News: Every company is now a software company
IDC Forecasts Worldwide Spending on Digital Transformation Technologies to Reach $1.3 Trillion in 2018
First Wave
Music
Photography
Video Rental
2nd Wave
TV
News
Travel
Recruitment
...
3rd Wave
Retail
Healthcare
Finance
Automotive
Education
4th Wave
Everything….
4
Bad News:
Every business unit, department, and subsidiary now operates
like a software startup.
BUSINESS UNIT
SUBSIDIARY
DEPARTMENTS
DIVISION
MODERN ENTERPRISE
5
HOW DO YOU
CONTROL THE
CHAOS?
“We’ve seen 50 different monitoring
tools in some cases.”
6
How do you...
ACCELERATE
Cloud Adoption
7
How do you...
ACCELERATE
Cloud Adoption
MODERNIZE
Legacy ITOM
8
How do you...
ACCELERATE
Cloud Adoption
MODERNIZE
Legacy ITOM
INTEGRATE
with ITSM
9
How do you...
ACCELERATE
Cloud Adoption
MODERNIZE
Legacy ITOM
INTEGRATE
with ITSM
RATIONALIZE
Disparate Tools
Live with:
Sunset:
10
IT Operations as a Service
ALL BUSINESS UNITS, DEPARTMENTS, SUBSIDIARIES
See everything, all
in one place.
Manage and monitor your
services with insight
Continuous innovation and
optimization
Discovery Intelligence Automation
A new framework where IT becomes a service provider to the business
11
Balancing Agility and Flexibility with Governance and Control
➔ Centrally managed and governed
➔ Open to any outside integration
➔ Contextually aligned across business
silos
➔ Hybrid-ready portfolio of offerings
➔ Accessible to the technical and business
user
“We've gone from craftspeople to industrialization to platform
thinking, which requires a new Digital Platform Model.”
12
OpsRamp's Mission:
A Digital Operations Command Center for the Hybrid Enterprise
Recognized as a
Gartner Cool Vendor,
with 4/5 stars on
Gartner Peer Insights.
1400+ Customers 100+ Partners Leading Investors
13
Introducing OpsRamp 5.0
OpsRamp.com/whatsnew
1. Multi-Cloud Visibility Dashboard
2. Redesigned Service Maps
3. AIOps Inference Engine
4. Custom Reports
5. UX Updates and Expanded Integrations
Visibility, Intelligence, and
Control for Hybrid IT Operations
Discovery: Multi-Cloud Visibility
What’s New?
● Multi-cloud visibility dashboard
● Broad support for IaaS, PaaS
○ AWS: 28
○ Azure: 46
○ GCP: 15
What’s Next?
● Greater support for Orchestrated environments
● Continued support for new PaaS, IaaS services
Discovery: Re-Designed Service Maps
What’s New?
● Network discovery improvements - multi-hop, seed
based
● Impact context - resources, alerts, tickets
● New UI - look/feel, navigation, icons
What’s Next?
● Advanced impact context
● Actions - alerts, tickets, consoles, maintenance
● Continued UI updates
16
Intelligence: Bringing AIOps to the Platform
Incoming Alerts
Incidents
Alert Correlation
Auto Remediation
Analytics Driven Root Cause
Intelligent Incident Routing
40-50% reduction in alert volume
> 50% reduction in MTTR
Resolved Incidents
Incoming Alert Stream
Intelligent Alerts
Intelligence: AIOps Inference Engine
What’s New?
● AIOps: Two Inference models
○ Topology based
○ Clustering based
What’s Next?
● AIOps: ML-based Inference models
● Statistical co-occurrence based
18
AIOps Inference Engine Demo Scenarios
Scenario #1: Cascading Failure
Hypervisor Host
Scenario #2: Systemic Failure
Intelligence: Custom Reporting
What’s New?
● New self-service reporting
● Slice/dice inventory, metric summary
What’s Next?
● Inline visualization
● Slice/dice alerts, metrics
User Experience: Major Initiative Starting with Infrastructure
What’s New?
● New Infrastructure UI
○ Navigate large inventories easily
○ Improved customization
What’s Next?
● Continued UI / UX improvements
○ Revamped UI across all areas of the platform
○ Context driven navigation - “two clicks to
anywhere”
○ Improved search and locatibility
Integrations: We’re Always Building More...
What’s New?
● Google Stackdriver
● ManageEngine ServiceDesk Plus
● Micro Focus Operations Manager i
What’s Next?
● We always have a full plate of integrations in
development
● Prioritized by customers and partners
22
Q & A
See everything, all
in one place.
Manage and monitor your
services with insight
Continuous innovation
through automation
Discovery Intelligence Optimization
OpsRamp.com/whatsnew
Digital Operations Command Center
23
THANK YOU
OpsRamp.com/whatsnew

OpsRamp 5.0 Webinar

  • 1.
    1 Introducing OpsRamp 5.0 Multi-CloudVisibility, Intelligence, and Control for Hybrid IT Operations OpsRamp.com/whatsnew
  • 2.
    Welcome to theNew Era of Digital Operations
  • 3.
    3 Good News: Everycompany is now a software company IDC Forecasts Worldwide Spending on Digital Transformation Technologies to Reach $1.3 Trillion in 2018 First Wave Music Photography Video Rental 2nd Wave TV News Travel Recruitment ... 3rd Wave Retail Healthcare Finance Automotive Education 4th Wave Everything….
  • 4.
    4 Bad News: Every businessunit, department, and subsidiary now operates like a software startup. BUSINESS UNIT SUBSIDIARY DEPARTMENTS DIVISION MODERN ENTERPRISE
  • 5.
    5 HOW DO YOU CONTROLTHE CHAOS? “We’ve seen 50 different monitoring tools in some cases.”
  • 6.
  • 7.
    7 How do you... ACCELERATE CloudAdoption MODERNIZE Legacy ITOM
  • 8.
    8 How do you... ACCELERATE CloudAdoption MODERNIZE Legacy ITOM INTEGRATE with ITSM
  • 9.
    9 How do you... ACCELERATE CloudAdoption MODERNIZE Legacy ITOM INTEGRATE with ITSM RATIONALIZE Disparate Tools Live with: Sunset:
  • 10.
    10 IT Operations asa Service ALL BUSINESS UNITS, DEPARTMENTS, SUBSIDIARIES See everything, all in one place. Manage and monitor your services with insight Continuous innovation and optimization Discovery Intelligence Automation A new framework where IT becomes a service provider to the business
  • 11.
    11 Balancing Agility andFlexibility with Governance and Control ➔ Centrally managed and governed ➔ Open to any outside integration ➔ Contextually aligned across business silos ➔ Hybrid-ready portfolio of offerings ➔ Accessible to the technical and business user “We've gone from craftspeople to industrialization to platform thinking, which requires a new Digital Platform Model.”
  • 12.
    12 OpsRamp's Mission: A DigitalOperations Command Center for the Hybrid Enterprise Recognized as a Gartner Cool Vendor, with 4/5 stars on Gartner Peer Insights. 1400+ Customers 100+ Partners Leading Investors
  • 13.
    13 Introducing OpsRamp 5.0 OpsRamp.com/whatsnew 1.Multi-Cloud Visibility Dashboard 2. Redesigned Service Maps 3. AIOps Inference Engine 4. Custom Reports 5. UX Updates and Expanded Integrations Visibility, Intelligence, and Control for Hybrid IT Operations
  • 14.
    Discovery: Multi-Cloud Visibility What’sNew? ● Multi-cloud visibility dashboard ● Broad support for IaaS, PaaS ○ AWS: 28 ○ Azure: 46 ○ GCP: 15 What’s Next? ● Greater support for Orchestrated environments ● Continued support for new PaaS, IaaS services
  • 15.
    Discovery: Re-Designed ServiceMaps What’s New? ● Network discovery improvements - multi-hop, seed based ● Impact context - resources, alerts, tickets ● New UI - look/feel, navigation, icons What’s Next? ● Advanced impact context ● Actions - alerts, tickets, consoles, maintenance ● Continued UI updates
  • 16.
    16 Intelligence: Bringing AIOpsto the Platform Incoming Alerts Incidents Alert Correlation Auto Remediation Analytics Driven Root Cause Intelligent Incident Routing 40-50% reduction in alert volume > 50% reduction in MTTR Resolved Incidents Incoming Alert Stream Intelligent Alerts
  • 17.
    Intelligence: AIOps InferenceEngine What’s New? ● AIOps: Two Inference models ○ Topology based ○ Clustering based What’s Next? ● AIOps: ML-based Inference models ● Statistical co-occurrence based
  • 18.
    18 AIOps Inference EngineDemo Scenarios Scenario #1: Cascading Failure Hypervisor Host Scenario #2: Systemic Failure
  • 19.
    Intelligence: Custom Reporting What’sNew? ● New self-service reporting ● Slice/dice inventory, metric summary What’s Next? ● Inline visualization ● Slice/dice alerts, metrics
  • 20.
    User Experience: MajorInitiative Starting with Infrastructure What’s New? ● New Infrastructure UI ○ Navigate large inventories easily ○ Improved customization What’s Next? ● Continued UI / UX improvements ○ Revamped UI across all areas of the platform ○ Context driven navigation - “two clicks to anywhere” ○ Improved search and locatibility
  • 21.
    Integrations: We’re AlwaysBuilding More... What’s New? ● Google Stackdriver ● ManageEngine ServiceDesk Plus ● Micro Focus Operations Manager i What’s Next? ● We always have a full plate of integrations in development ● Prioritized by customers and partners
  • 22.
    22 Q & A Seeeverything, all in one place. Manage and monitor your services with insight Continuous innovation through automation Discovery Intelligence Optimization OpsRamp.com/whatsnew Digital Operations Command Center
  • 23.