Struggling to control the chaos of your IT infrastructure? Here are the 8 Key Elements to Modern IT Operations Management with a Digital Operations Command Center.

1. 8 Key Elements to Modern IT Operations
Management with a Digital Operations
Command Center

2. What elements does a digital operations
command center need to deliver for modern IT
operations management in the enterprise ?
Let’s dive into the details of the 8 key elements.

3. Lightweight configuration
management databases (CMDB)
dynamically discover applications
and infrastructure with management
credentials.
1. Discovery

4. 63 Volume
53 Device
22 Public I PAddress
16 A WS/SWS
15 A WS/SQS
127 Other
No.ofAlerts
800
400
200
0
6:00 am 7:00 am 8:00 am 9:00 am
$1456
0
100
200
300
400
500
OpsRamp-QALAB > Predix > Cloud Dashboard
Like with discovery, applying
templates and recognizing
relationships between resources
that make up applications and
services are automated.
2. Monitoring

5. Alert management in a command
center consolidates events and alerts
from application and infrastructure
elements into a single framework.
3. Alert Management

6. Service management in a command
center delivers policy based incident
processing using service level
mechanism notifications and incident
escalations to relevant teams.
4. Service Management

7. Make sure your command center can
control access to external providers so that they
can operate in a specific time window and perform
maintenance activities. Remote troubleshooting capabilities
and automatic console session recordings at the protocol
level can provide an audit trail for compliance.
5. Troubleshooting

8. A command center enables
automation and scheduling of
maintenance activities, sparing your
team from logging into your IT
operations systems for routine
maintenance tasks.
6. Proactive Management

9. Comprehensive and customizable
dashboards allow you to understand and
analyze metrics on performance, availability,
and capacity to identify the trends to optimize
your resources and investments.
7. Reporting

10. Asset management in a modern
command center must let you automatically
track assets even as they are created and destroyed.
You can manage the entire asset lifecycle for physical
and virtual elements including warranty tracking, support
contracts, and end-of-life attributes.
8. Asset Management

11. Want to learn more? Read the full blog:
IT Operations Lifecycle Management In An
Enterprise Command Center
http://blog.opsramp.com/it-operations-lifecycle-management-
in-command-center