Reimagining Customer Value in a Digital World
Digital Transformation
Journey
Clayton Pyne
clpyne@cisco.com
@claytonpyne
Approved
Big Short “Moment”
Digital Disruption Will Reshape
Markets and Industries
Market incumbents
displaced40%
Companies actively
responding1 in 4
Expected time
to disruption*3YEARS
From Products to Platforms
Source: How Plaforms are Reshaping Strategy, Harvard Business Review (April, 2016)
2015: 92% of global profits
2007: 90% of the industry’s global profits
“Platforms Beat Products Every Time”
Marshall Van Alstyne, MIT Initiative on the Digital Economy
Source: Platform Economy, Accenture (2016)
Powerful Platform Ecosystems In Every Industry
Source: Platform Economy, Accenture (2016)
By 2018, IDC predicts that more than 50 percent of large enterprises—and more than 80 percent of
enterprises with advanced digital transformation strategies—will create and/or partner with industry platforms
New Rules of Platform Strategy
Everything As A Service
Developer As Kingmaker
Architecture & API Strategy
User Experience
Data As Competitive
AdvantageSource: How Plaforms are Reshaping Strategy, Harvard Business Review (April, 2016)
2
1
3
From resource control to resource
orchestration
From internal optimisation to external
interaction
From a focus on customer value to a
focus on ecosystem value
Technology Foundation
Organic Innovation: The Digital Process at Cisco
Simplification Cloud Analytics Experience
IT as a Service
Operating Model
Extend ACI,
Hybrid Cloud
Data as
Differentiation
Customer
Success
Security
Enable New Business Models
Security
Everywhere
OPERATING
MODEL
AS A SERVICE
Data Center
Global network foundation | Cisco products plus select
vendors | Flexible physical environments suited for growth
Cisco
Products
EMC/
NetApp
Global
Facilities
IaaS
Catalyst of Service Architecture | Simplified Infrastructure
Provisioning | Programmable & Policy Based
Cisco
UCS
Cisco
UC&V
Cisco
Security
Cisco
Network
PaaS
Orchestration Foundation | Automation | Open and
API Driven | Removed 83% Cost Structure
Cisco
NSO
DaaS
Analytics | Visualization | Virtualization |
Data Catalog of Services | Role Based Access
Cisco
Composite
Cisco
Tetration
CDaaS
Digitizing Planning to Release Process |
Continuous Delivery Toolchain | 80% Agile – 20% Waterfall
Cloud NativeERP Collaboration/
Spark
APPaaS
Mobile | Web | Machine
Application Centric Infrastructure | Reduced Apps by 48%
IOE/Policy SaaS
Improved user experience drives growth | Increased
data center utilization
IaaS simplification cascades to the data center | PaaS
efficiencies reduce data center complexity, power, and costs.
Standardized PaaS bundles drive infrastructure
efficiency | Containers help dynamically adjust load
Better data on utilization trends foster better decisions for
ongoing data center deployment, growth, and consolidation
Better data provides guidance as to where/when to
more effectively deploy infrastructure
Data insights helped us avoid an unnecessary
$20 million retrofit project
Continuous delivery and insight stabilizes planning | further
infrastructure efficiencies drive DC efficiencies
CDaaS templating requires fewer environment types,
optimizing infrastructure even further
CDaaS refines control for streamlined development,
staging, and production environments
CDaaS toolchain templates provide clearer
understanding of release automation process
Cascading efficiencies from higher services continue to drive
data center efficiencies
APPaaS efficiencies cascade, freeing resources and
optimizing infrastructure
APPaaS efficiencies free platform resources
Optimization of data types clarifies insight
Application reductions streamline continuous delivery
Security
SECURITY
EVERYWHERE
Malicious Code
Launches
User Clicks a Link
or Malvertising
Ransomware
Payload
Malicious
Infrastructure
Umbrella Next-gen Firewall AMP Stealthwatch
Umbrella blocks the request
NGFW blocks the connection
Web Security / Email
Security block the file
AMP for Endpoint
blocks the file and
communication back to home
Umbrella blocks the request
NGFW blocks the connection
Stealthwatch and SLN
detect the activity
How Cisco Protects Customers
“We rolled out OpenDNS so quickly that our
internal clients didn’t even notice.”
Cisco IT Case Study
“The deployment was as simple as adding
four lines of code to the DNS config file on
our internal DNS servers.”
Cisco on Cisco Security
HYBRID CLOUD
Adoption & Optimization
Cloud Adoption: IT World Becoming Hybrid
Currently Using
Public Cloud 34% 73% 83% 90% 92%
Private Cloud 35% 75% 88% 93% 95%
Lower
Maturity
Greater
Maturity
Source: IDC InfoBrief, sponsored by Cisco, Cloud Going Mainstream. All Are
Trying, Some Are Benefiting;Few Are Maximizing Value.September 2016
28% 19% 17% 11% 3%
Network / L4-7 Compute Security
1
Modernize
Infrastructure:
Open and
Programmable
Data
Center
3
Build Your
Private Cloud
Private
Cloud Stack
Integrated Infrastructure
Hybrid PublicPrivate4
Choose Any
Cloud
Self-Service Portal
(IT as a Service)
6
Extend
Policy Model
7
Move Data and
Workloads Securely
5
Edge: Push
Policy Model8
Security
Everywhere
9
Analytics
Everywhere10
Storage
Policy2
Automate
and Simplify
Cisco’s Policy-Driven Hybrid Cloud Model
Enhancing Bi-Modal IT with ACI and CloudCenter
ACI, UCS, UCSD = Mode 1 Public Cloud = Mode 2
Stability With on Premises Model 1. Agility with Public Model 2.
Manufacturing IT Department Recent Acquired
Company
Marketing
Department
Greater
Business Agility
Lower Capital
Expenses
Reduced Costs/
Complexity
Lower
Operating Cost
Resource
Optimization
Cisco on Cisco ACI
58% 25% 21% 45% 10–20%
Reduce Network
Provisioning
CAPEX
Reduction
Reduce
Management Costs
Reduce Power and
Cooling Costs
Compute and Storage
Optimization
Digital Transformation Principles
ENABLE
New Business Models
SIMPLIFY
Everything As A Service
BUILD
Hybrid Cloud, Loosely
Coupled,Microservices
DELIVER
Data as Basis For
Competitive Advantage
DRIVE
Speed, Continuous
Delivery, DevOps
SECURE
Everywhere
Digital Transformation Journey

Digital Transformation Journey

  • 1.
    Reimagining Customer Valuein a Digital World Digital Transformation Journey Clayton Pyne clpyne@cisco.com @claytonpyne
  • 3.
  • 5.
    Digital Disruption WillReshape Markets and Industries Market incumbents displaced40% Companies actively responding1 in 4 Expected time to disruption*3YEARS
  • 6.
    From Products toPlatforms Source: How Plaforms are Reshaping Strategy, Harvard Business Review (April, 2016) 2015: 92% of global profits 2007: 90% of the industry’s global profits
  • 7.
    “Platforms Beat ProductsEvery Time” Marshall Van Alstyne, MIT Initiative on the Digital Economy Source: Platform Economy, Accenture (2016)
  • 8.
    Powerful Platform EcosystemsIn Every Industry Source: Platform Economy, Accenture (2016) By 2018, IDC predicts that more than 50 percent of large enterprises—and more than 80 percent of enterprises with advanced digital transformation strategies—will create and/or partner with industry platforms
  • 9.
    New Rules ofPlatform Strategy Everything As A Service Developer As Kingmaker Architecture & API Strategy User Experience Data As Competitive AdvantageSource: How Plaforms are Reshaping Strategy, Harvard Business Review (April, 2016) 2 1 3 From resource control to resource orchestration From internal optimisation to external interaction From a focus on customer value to a focus on ecosystem value Technology Foundation
  • 11.
    Organic Innovation: TheDigital Process at Cisco Simplification Cloud Analytics Experience IT as a Service Operating Model Extend ACI, Hybrid Cloud Data as Differentiation Customer Success Security Enable New Business Models Security Everywhere
  • 12.
  • 13.
    Data Center Global networkfoundation | Cisco products plus select vendors | Flexible physical environments suited for growth Cisco Products EMC/ NetApp Global Facilities IaaS Catalyst of Service Architecture | Simplified Infrastructure Provisioning | Programmable & Policy Based Cisco UCS Cisco UC&V Cisco Security Cisco Network PaaS Orchestration Foundation | Automation | Open and API Driven | Removed 83% Cost Structure Cisco NSO DaaS Analytics | Visualization | Virtualization | Data Catalog of Services | Role Based Access Cisco Composite Cisco Tetration CDaaS Digitizing Planning to Release Process | Continuous Delivery Toolchain | 80% Agile – 20% Waterfall Cloud NativeERP Collaboration/ Spark APPaaS Mobile | Web | Machine Application Centric Infrastructure | Reduced Apps by 48% IOE/Policy SaaS Improved user experience drives growth | Increased data center utilization IaaS simplification cascades to the data center | PaaS efficiencies reduce data center complexity, power, and costs. Standardized PaaS bundles drive infrastructure efficiency | Containers help dynamically adjust load Better data on utilization trends foster better decisions for ongoing data center deployment, growth, and consolidation Better data provides guidance as to where/when to more effectively deploy infrastructure Data insights helped us avoid an unnecessary $20 million retrofit project Continuous delivery and insight stabilizes planning | further infrastructure efficiencies drive DC efficiencies CDaaS templating requires fewer environment types, optimizing infrastructure even further CDaaS refines control for streamlined development, staging, and production environments CDaaS toolchain templates provide clearer understanding of release automation process Cascading efficiencies from higher services continue to drive data center efficiencies APPaaS efficiencies cascade, freeing resources and optimizing infrastructure APPaaS efficiencies free platform resources Optimization of data types clarifies insight Application reductions streamline continuous delivery Security
  • 14.
  • 18.
    Malicious Code Launches User Clicksa Link or Malvertising Ransomware Payload Malicious Infrastructure
  • 19.
    Umbrella Next-gen FirewallAMP Stealthwatch Umbrella blocks the request NGFW blocks the connection Web Security / Email Security block the file AMP for Endpoint blocks the file and communication back to home Umbrella blocks the request NGFW blocks the connection Stealthwatch and SLN detect the activity How Cisco Protects Customers
  • 20.
    “We rolled outOpenDNS so quickly that our internal clients didn’t even notice.” Cisco IT Case Study “The deployment was as simple as adding four lines of code to the DNS config file on our internal DNS servers.” Cisco on Cisco Security
  • 21.
  • 22.
    Cloud Adoption: ITWorld Becoming Hybrid Currently Using Public Cloud 34% 73% 83% 90% 92% Private Cloud 35% 75% 88% 93% 95% Lower Maturity Greater Maturity Source: IDC InfoBrief, sponsored by Cisco, Cloud Going Mainstream. All Are Trying, Some Are Benefiting;Few Are Maximizing Value.September 2016 28% 19% 17% 11% 3%
  • 23.
    Network / L4-7Compute Security 1 Modernize Infrastructure: Open and Programmable Data Center 3 Build Your Private Cloud Private Cloud Stack Integrated Infrastructure Hybrid PublicPrivate4 Choose Any Cloud Self-Service Portal (IT as a Service) 6 Extend Policy Model 7 Move Data and Workloads Securely 5 Edge: Push Policy Model8 Security Everywhere 9 Analytics Everywhere10 Storage Policy2 Automate and Simplify Cisco’s Policy-Driven Hybrid Cloud Model
  • 24.
    Enhancing Bi-Modal ITwith ACI and CloudCenter ACI, UCS, UCSD = Mode 1 Public Cloud = Mode 2 Stability With on Premises Model 1. Agility with Public Model 2. Manufacturing IT Department Recent Acquired Company Marketing Department
  • 25.
    Greater Business Agility Lower Capital Expenses ReducedCosts/ Complexity Lower Operating Cost Resource Optimization Cisco on Cisco ACI 58% 25% 21% 45% 10–20% Reduce Network Provisioning CAPEX Reduction Reduce Management Costs Reduce Power and Cooling Costs Compute and Storage Optimization
  • 26.
    Digital Transformation Principles ENABLE NewBusiness Models SIMPLIFY Everything As A Service BUILD Hybrid Cloud, Loosely Coupled,Microservices DELIVER Data as Basis For Competitive Advantage DRIVE Speed, Continuous Delivery, DevOps SECURE Everywhere