The Next
Generation IT
Department
MUST HAVE
CLOUD
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
About me
2
Brian Jawalka
Manager of Architecture & Strategy
Enterprise Cloud Solutions
BJawalka@rackspace.com
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3
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4
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Apps are making their way into the enterprise
5
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
We live in a B.Y.O.D. world!
6
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Users have very specific demands…
7
I don’t want to
give up my
iPhone!
I’m more
productive on
my Macbook…!
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
8
Users demand access and control
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
• BYOD
• Mobile
• Self Service
“I DON’T CARE HOW…
I WANT IT NOW!”
The CONSUMERIZATION of IT
Instant CPU… "
" " "Instant Storage… "
" " " " "Instant Provisioning…"
" " " " " " "Instant Gratification!
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Perception is…
IT should able
to satisfy ALL
requests
10
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Even your CMO is in on it
11
“My strategy will
be built on real-
time data”
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
12
Pressures are
forcing us to think
about IT services
differently
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
13
Cloud adoption creates the
opportunity for IT to transform,
revise and renew
…IT becomes true advisors to
the business.
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
A New Way of Thinking
14
Virtualization is a TECHNOLOGY …"
Cloud Computing is a
BUSINESS MODEL
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Next Generation IT
15
FAST
FLEXIBLE
NIMBLE
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16
Old World verses New World
Shift in the Role of IT…
OPERATORS INNOVATORS
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
The growth of SaaS
17
SaaS will become
the PRIMARY
method of
distributing & utilizing
software.
COMPONENTIZED &
MULTI-TENANT
SOFTWARE
$0
$10
$20
$30
$40
$50
$60
2011 2012 2013 2014 2015 2016 2017 2018 2019
SaaS is growing
20.7% YOY
GlobalSaaSMarket(Billions)
Source: Gartner via Stat Spotting: http://statspotting.com/2011/09/saas-
statistics-saas-will-grow-20-to-12-billion-in-2011-gartner-report/
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
And…the rise of Big Data
Term Size Example of Capacity
Gigabyte (GB)
1,000,000,000
one billion bytes
1 GB = 2 hours of CD-quality audio or 7
minutes of HDTV
Terabyte (TB)
1,000,000,000,000
one trillion bytes
1 TB = 2,000 hours of CD-quality audio, or
almost 5 days of HDTV
Petabyte (PB)
1,000,000,000,000,000
one quadrillion bytes
1 PB = 7 weeks of HDTV,
or 1.5 million 64 GD iPods full
Exabyte (EB)
1,000,000,000,000,000,000
one quintillion bytes
1 EB = 16 months of HDTV,
or 15 million 64 GB iPods full
Sources: Rackspace, SKATelescope.org, whatsabyte.com
Table 1: Terms Used for Big Data Storage Capacity
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
And…the rise of Big Data
19
0
2000
4000
6000
8000
10000
A Decade of Digital Universe Growth
2005 2010 2015
130
1227
7910
Source: IDC/EMC Digital Universe Infographic, 2011
EXABYTES
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Analytics at
Global Web
Scale
2012 2013 2014 2015 2016 2017 2018 2019
Big Data is
growing 40-60%
per year!
Sources: The Economist : digital information increases 10x every five years, equal to 60% annual growth. IBM
says data is growing at 50% a year. IDC predicts digital universe will grow at more than 45% between 2010 and
2015, while sales of related technology will grow by 40% a year.
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
IT must be prepared to turn on a dime
21
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
A chasm in IT is forming
22
BROKERS STATE OF THE ART
TECHNOLOGISTS
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
The new IT Broker role
23
§ Vet new technology providers
§ Ensure services are
supportable & sustainable
§ Not recreate the wheel
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Continuous learning
STATE OF THE ART TECHNOLOGISTS
24
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Capacity planning is dead
25
“You were never right
anyway”!
Rapidly changing business needs
Cloud-first mindset
– New ability to make little bets
– Fail fast/ fail often
– Strong POC environments
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Who has led the way?
26
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
The Evolution of DevOps
PHYSICAL WALL
27
Developer " Operations "
“I am going to build to
whatever platform I want.”
“I’m not ops focused.
Scalability isn’t something
I think about.”
“How am I going to run
this thing?”
“How am I going to scale
this application?”
PHYSICAL
WALL
Step 1 Step 2
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
The Evolution of DevOps
PROCESS WALL
28
Developer! Operations "
PHYSICAL
WALL
Step 1 Step 2
PROCESS
WALL
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The Evolution of DevOps
REMOVE THE WALLS
29
DEVOPS"
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Collaboration
Incites
Innovation!
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
31
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
We recognize one size does not fit all
32
• Multi-Cloud Strategy
• Specialized Clouds
Based on Workloads
• Geographic
Optimization
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
33
What goes where?
All comes
down to Data
Classification
Inside my DC Service Provider
• highly customized"
• specialized"
• demands physical
proximity"
• anything that will
introduce more risk"
• web enabled"
• industry standard"
• anything with
potential upside"
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Our Journey
34
PRIVATE
CLOUD
PUBLIC
CLOUD
CUSTOMER
PREMISE
PARTNER
DATA CENTER
PRIVATE
CLOUD
PRIVATE
CLOUD
VIRTUALIZED
VMWARE
DEDICATED
BARE METAL
RACKSPACE DATA CENTER
Powered by Powered by Powered by Powered by Powered by
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35
DEDICATED
SERVERS
PUBLIC
CLOUD
PRIVATE
CLOUD
Harness the
Power of the
HYBRID
CLOUD
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Carve Up the Portfolio
36
Service Providers
Application Portfolio
SaaS Providers
Legacy Apps (Mainframe)
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
*All material and content provided is privileged and confidential
8
37
Lowest Total Cost? Depends on your needs.
MUTLI-TENANT &
GENERALIZED
SINGLE TENANT
& SPECIALIZED
PUBLIC CLOUD PRIVATE CLOUD DEDICATED
+ Speed
+ Utility Billing
+ Per Unit Cost
- Reliability
- Performance
- Security
+
-
-
- Speed
- Utility Billing
- Per Unit Cost
+ Reliability
+ Performance
+ Security
HYBRID CLOUD:
THE RIGHT FIT FOR ENTERPRISE
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
months
$$$ (capital)
On-Premise	
  
Private Cloud
CONTROL FLEXIBILITY
HYBRID CLOUD: THE BEST FIT FOR
APPLICATIONS
*All material and content provided is privileged and confidential
On-Premise
Data Center
Public Cloud	
  
IaaS
simpler	
  
PROVISIONING
CONTROL
FLEXIBILITY
ELASTICITY
SECURITY
EXPENSE
PLANNING
GEOS
PERFORMANCE
months
$$$$$ (capital)
days
$ (operating)
minutes
$ (operating)
Dedicated
Hosting
days
$ (operating)
Hosted Private
Cloud
38
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
39
E-Commerce Example
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
Rackspace Cloud Maturity Model
A GUIDED PATH TO SUCCESS
Innovative!Pragmatic!
Test & Dev.
IT as a
Service
Web Enabled &
Greenfield
Apps.
DevOps
Industry
Standard
Applications
(SharePoint/
Exchange)
Retool IT Rethink ROI
Mission Critical & Legacy App
Migration & Transformation
C-Level
Transformation
Fine Tune ROI and
Optimization
Health Check
ITACTIVITY
CLOUD ADOPTION
1 5432
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
IT Transformation Framework
IT
Evolution
Workshop
Application
Profiling
Workshop
Cloud
Readiness
Assessment
Design
Migration
Services
Solution
Online
Customer
Data Center
Strategize & Assess Design
Migrate
Implement
Support &
Optimize
Step by step, pragmatic approach to adopting
cloud as a business model
HOW WE GET YOU THERE…
POC
Pilot
Architecture
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
“Our goal is to create the most
CLOUD SAVVY
customers in the industry”
OPENSTACK
TRAINING
Rackspace
Knowledge
Center
GET SMART ON CLOUD
RACKSPACE® HOSTING | 5000 WALZEM ROAD | SAN ANTONIO, TX 78218
US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | 5000 WALZEM ROAD | SAN ANTONIO, TX 78218
US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM
43

The Next Generation IT Department MUST HAVE CLOUD

  • 1.
  • 2.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM About me 2 Brian Jawalka Manager of Architecture & Strategy Enterprise Cloud Solutions BJawalka@rackspace.com
  • 3.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 3
  • 4.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 4
  • 5.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Apps are making their way into the enterprise 5
  • 6.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM We live in a B.Y.O.D. world! 6
  • 7.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Users have very specific demands… 7 I don’t want to give up my iPhone! I’m more productive on my Macbook…!
  • 8.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 8 Users demand access and control
  • 9.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM • BYOD • Mobile • Self Service “I DON’T CARE HOW… I WANT IT NOW!” The CONSUMERIZATION of IT Instant CPU… " " " "Instant Storage… " " " " " "Instant Provisioning…" " " " " " " "Instant Gratification!
  • 10.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Perception is… IT should able to satisfy ALL requests 10
  • 11.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Even your CMO is in on it 11 “My strategy will be built on real- time data”
  • 12.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 12 Pressures are forcing us to think about IT services differently
  • 13.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 13 Cloud adoption creates the opportunity for IT to transform, revise and renew …IT becomes true advisors to the business.
  • 14.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM A New Way of Thinking 14 Virtualization is a TECHNOLOGY …" Cloud Computing is a BUSINESS MODEL
  • 15.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Next Generation IT 15 FAST FLEXIBLE NIMBLE
  • 16.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 16 Old World verses New World Shift in the Role of IT… OPERATORS INNOVATORS
  • 17.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM The growth of SaaS 17 SaaS will become the PRIMARY method of distributing & utilizing software. COMPONENTIZED & MULTI-TENANT SOFTWARE $0 $10 $20 $30 $40 $50 $60 2011 2012 2013 2014 2015 2016 2017 2018 2019 SaaS is growing 20.7% YOY GlobalSaaSMarket(Billions) Source: Gartner via Stat Spotting: http://statspotting.com/2011/09/saas- statistics-saas-will-grow-20-to-12-billion-in-2011-gartner-report/
  • 18.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM And…the rise of Big Data Term Size Example of Capacity Gigabyte (GB) 1,000,000,000 one billion bytes 1 GB = 2 hours of CD-quality audio or 7 minutes of HDTV Terabyte (TB) 1,000,000,000,000 one trillion bytes 1 TB = 2,000 hours of CD-quality audio, or almost 5 days of HDTV Petabyte (PB) 1,000,000,000,000,000 one quadrillion bytes 1 PB = 7 weeks of HDTV, or 1.5 million 64 GD iPods full Exabyte (EB) 1,000,000,000,000,000,000 one quintillion bytes 1 EB = 16 months of HDTV, or 15 million 64 GB iPods full Sources: Rackspace, SKATelescope.org, whatsabyte.com Table 1: Terms Used for Big Data Storage Capacity
  • 19.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM And…the rise of Big Data 19 0 2000 4000 6000 8000 10000 A Decade of Digital Universe Growth 2005 2010 2015 130 1227 7910 Source: IDC/EMC Digital Universe Infographic, 2011 EXABYTES
  • 20.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Analytics at Global Web Scale 2012 2013 2014 2015 2016 2017 2018 2019 Big Data is growing 40-60% per year! Sources: The Economist : digital information increases 10x every five years, equal to 60% annual growth. IBM says data is growing at 50% a year. IDC predicts digital universe will grow at more than 45% between 2010 and 2015, while sales of related technology will grow by 40% a year.
  • 21.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM IT must be prepared to turn on a dime 21
  • 22.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM A chasm in IT is forming 22 BROKERS STATE OF THE ART TECHNOLOGISTS
  • 23.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM The new IT Broker role 23 § Vet new technology providers § Ensure services are supportable & sustainable § Not recreate the wheel
  • 24.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Continuous learning STATE OF THE ART TECHNOLOGISTS 24
  • 25.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Capacity planning is dead 25 “You were never right anyway”! Rapidly changing business needs Cloud-first mindset – New ability to make little bets – Fail fast/ fail often – Strong POC environments
  • 26.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Who has led the way? 26
  • 27.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM The Evolution of DevOps PHYSICAL WALL 27 Developer " Operations " “I am going to build to whatever platform I want.” “I’m not ops focused. Scalability isn’t something I think about.” “How am I going to run this thing?” “How am I going to scale this application?” PHYSICAL WALL Step 1 Step 2
  • 28.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM The Evolution of DevOps PROCESS WALL 28 Developer! Operations " PHYSICAL WALL Step 1 Step 2 PROCESS WALL
  • 29.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM The Evolution of DevOps REMOVE THE WALLS 29 DEVOPS"
  • 30.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Collaboration Incites Innovation!
  • 31.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 31
  • 32.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM We recognize one size does not fit all 32 • Multi-Cloud Strategy • Specialized Clouds Based on Workloads • Geographic Optimization
  • 33.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 33 What goes where? All comes down to Data Classification Inside my DC Service Provider • highly customized" • specialized" • demands physical proximity" • anything that will introduce more risk" • web enabled" • industry standard" • anything with potential upside"
  • 34.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Our Journey 34 PRIVATE CLOUD PUBLIC CLOUD CUSTOMER PREMISE PARTNER DATA CENTER PRIVATE CLOUD PRIVATE CLOUD VIRTUALIZED VMWARE DEDICATED BARE METAL RACKSPACE DATA CENTER Powered by Powered by Powered by Powered by Powered by
  • 35.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 35 DEDICATED SERVERS PUBLIC CLOUD PRIVATE CLOUD Harness the Power of the HYBRID CLOUD
  • 36.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Carve Up the Portfolio 36 Service Providers Application Portfolio SaaS Providers Legacy Apps (Mainframe)
  • 37.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM *All material and content provided is privileged and confidential 8 37 Lowest Total Cost? Depends on your needs. MUTLI-TENANT & GENERALIZED SINGLE TENANT & SPECIALIZED PUBLIC CLOUD PRIVATE CLOUD DEDICATED + Speed + Utility Billing + Per Unit Cost - Reliability - Performance - Security + - - - Speed - Utility Billing - Per Unit Cost + Reliability + Performance + Security HYBRID CLOUD: THE RIGHT FIT FOR ENTERPRISE
  • 38.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM months $$$ (capital) On-Premise   Private Cloud CONTROL FLEXIBILITY HYBRID CLOUD: THE BEST FIT FOR APPLICATIONS *All material and content provided is privileged and confidential On-Premise Data Center Public Cloud   IaaS simpler   PROVISIONING CONTROL FLEXIBILITY ELASTICITY SECURITY EXPENSE PLANNING GEOS PERFORMANCE months $$$$$ (capital) days $ (operating) minutes $ (operating) Dedicated Hosting days $ (operating) Hosted Private Cloud 38
  • 39.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM 39 E-Commerce Example
  • 40.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM Rackspace Cloud Maturity Model A GUIDED PATH TO SUCCESS Innovative!Pragmatic! Test & Dev. IT as a Service Web Enabled & Greenfield Apps. DevOps Industry Standard Applications (SharePoint/ Exchange) Retool IT Rethink ROI Mission Critical & Legacy App Migration & Transformation C-Level Transformation Fine Tune ROI and Optimization Health Check ITACTIVITY CLOUD ADOPTION 1 5432
  • 41.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM IT Transformation Framework IT Evolution Workshop Application Profiling Workshop Cloud Readiness Assessment Design Migration Services Solution Online Customer Data Center Strategize & Assess Design Migrate Implement Support & Optimize Step by step, pragmatic approach to adopting cloud as a business model HOW WE GET YOU THERE… POC Pilot Architecture
  • 42.
    RACKSPACE® HOSTING |WWW.RACKSPACE.COM “Our goal is to create the most CLOUD SAVVY customers in the industry” OPENSTACK TRAINING Rackspace Knowledge Center GET SMART ON CLOUD
  • 43.
    RACKSPACE® HOSTING |5000 WALZEM ROAD | SAN ANTONIO, TX 78218 US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM RACKSPACE® HOSTING | 5000 WALZEM ROAD | SAN ANTONIO, TX 78218 US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM 43