CloudOps with OpsRamp: From Discovery to Resolution

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Are you able to observe, monitor and act upon cloud assets - wherever they are? In this Tech Talk, we'll discuss the role of cloud operations and review OpsRamp's unique capabilities for hybrid infrastructure discovery, monitoring, service maps, remote consoles and remediation. This Tech Talk will showcase the collective value of a unified IT operations management platform, reviewing multiple OpsRamp features and tying them to the most common CloudOps workflows. Watch the recording here: https://www.brighttalk.com/webcast/17791/424253 Learn more at https://www.opsramp.com Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more: Twitter - https://www.twitter.com/OpsRamp LinkedIn - https://www.linkedin.com/company/opsramp Facebook - https://www.facebook.com/OpsRampHQ/

CloudOps with OpsRamp
From Discovery to Resolution
Wael Altaqi, Solution Consultant

© 2020 OpsRamp. All Rights Reserved.
Staying Agile During a Downturn
2
Agile delivery and cloud cost optimization are critical
technology priorities today, underlining the need for customer-
centricity and fiscal discipline.
https://www.opsramp.com/insights/

© 2020 OpsRamp. All Rights Reserved.
But Visibility + Context Remain a Massive Challenge
3
• Cloud vendor visibility is not sufficient
• Tool proliferation to support any given workload
• Discovery
• Monitoring
• Patching
• etc.
• Standard enterprise story
• ”Tool huggers”
• Still don’t have the complete picture
• Limited auto-remediation, ”self healing”
Source: Ferdi Rizkiyanto

© 2020 OpsRamp. All Rights Reserved.
The Emerging Role of “CloudOps”
4
https://learning.linkedin.com/blog/managing-your-tech-team/understanding-the-value-of-cloudops
CloudOps, or cloud operations, is the formalization of best practices and procedures
that allow cloud-based platforms, and applications and data that live there, to function
well over a long duration of time.
“The worst thing you can do is to continue to force the current on-premises operations
model onto your cloud operations, and hope that it will work. It won’t.”

© 2020 OpsRamp. All Rights Reserved.
Key Requirements for CloudOps Today
5
Operations frameworks surrounding cloud should:
• Scale horizontally and vertically
• Reside outside specific on-prem location (location agnostic)
• Be cloud vendor agnostic
• Adhere to Cloud billing models (metered billing)
• Be auto-heal capable
• Be loosely coupled with applications (shared apps)

© 2020 OpsRamp. All Rights Reserved.6
The Discovery to Resolution Pipeline
OpsRamp Demonstration
EVENT AND
INCIDENT
MANAGEMENT
SaaS Based
AIOps
Platform

© 2020 OpsRamp. All Rights Reserved.7
Unified Digital Operations Management
Hybrid CloudsOn-Premises
Server Database Network Storage Applications Synthetic Virtualized Containers Custom Service Maps
Improve Visibility Reduce Spend Enhance Performance
Human Resources Marketing Sales Accounting DistributionR & D Production
Multi-Tenant Environment
Discovery
Native
Monitoring
Alert
Correlation
Resolution
Event
Management
ITSM
Integration
Notification
SMS | Voice | Email
Ingestion
The OpsRamp Platform: From Discovery to Resolution

© 2020 OpsRamp. All Rights Reserved.
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