The document discusses operation process improvement (OPI) and various techniques for analyzing and improving processes. It describes OPI as a systematic approach to optimize organizational processes to achieve more efficient results through reducing variation and waste. Some key techniques mentioned include process mapping, cause-effect diagrams, flow charts, and Six Sigma methodology. Six Sigma uses statistical methods and a special infrastructure of roles like Black Belts to identify and remove defects in processes. The overall aim of OPI and these techniques is to help organizations reduce costs, improve performance and maximize profits through continuous process improvement.
The Spotify model is a people-driven, autonomous approach for scaling agile that emphasizes the importance of culture and network. It has helped Spotify and other organizations increase innovation and productivity by focusing on autonomy, communication, accountability, and quality.
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Website: http://xpdays.org
Linked In: https://www.linkedin.com/company/xpdays
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#agile #spotify #xpdays #agilearena
Emotional Intelligence in Agile Leadership and TransformationBrad Appleton
What is Emotional Intelligence (EQ)? What is the relationship between EQ and Agile Leadership, and what role does it play in Agile Transformation? Come explore these concepts with us and learn how they might be applied and leveraged to identify and coach for team and leadership behaviors. Participate in some real-world scenarios and develop actionable takeaways for your own teams/organization.
Workshop delivered by Adrian Smith and Craig Smith at Agile Australia 2012 in Melbourne in May 2012.
The Agile Coach is a critical role in helping leaders, teams or individuals understand, adopt and improve Agile methods and practice. Additionally, an Agile Coach helps people rethink and change the way they go about their work. For a individual to be effective in a coaching role, they must poses a wide range of skills and experience. In this workshop we will explore Agile coaching skills in the context of a competency framework and provide participants with lessons from real-world coaching experience. The workshop will provide an opportunity for participants to learn about coaching, identify areas of Agile development and to broaden skills through hands-on group and individual exercises and games.
You will:
» Understand role of an Agile coach and the typical development pathways
» Identify personal areas of strength/weakness in relation to a broad range of Agile and related skills
» Learn situational specific coaching techniques for common Agile dysfunctions
» Understand the use of maturity models in helping teams learn and adapt to Agile
» Understand organisational and role specific Agile challenges
» Learn how to adapt Agile practices to suit team specific challenges
LEAN SIX SIGMA CANVAS: A Universal Problem Solving (UPS) Worksheet for Lean S...Rod King, Ph.D.
The Lean Six Sigma methodology is one of the most effective tools for solving problems that improve customer delight as well as significantly add to the bottom line. However, Lean Six Sigma is not easy to learn and apply. Moreover, Lean Six Sigma programs are expensive. In this presentation, the Lean Six Sigma Canvas is introduced as an interface that facilitates the application of the Lean Six Sigma methodology, which is driven by the DMAIC (Define-Measure-Analyze-Improve-Control) Cycle. The Lean Six Sigma Canvas also facilitates integration of the Lean Six Sigma approach, which focuses on continuous quality improvement and waste reduction, with the Lean Startup method which focuses on continuous product innovation. The result is an all-in-one tool that can be used for cost effectively solving both tame (predictable) and wicked (unpredictable) problems.
Webinar: Development with Agile, Waterfall and Agile-Waterfall HybridIntland Software GmbH
Watch this webinar recording to learn about the fundamentals of Waterfall and Agile development, as well as the “Agifall” Hybrid solution that aims to combine the benefits of both approaches. After introducing both approaches, this webinar discusses the two most widely used Agile methodologies: Scrum and Kanban. Through a live demonstration, the webinar also shows you how to manage projects with either of these development frameworks in codeBeamer.
http://intland.com/webinar/2015-03/development-with-agile-waterfall-and-agile-waterfall-hybrid-2/
The Spotify model is a people-driven, autonomous approach for scaling agile that emphasizes the importance of culture and network. It has helped Spotify and other organizations increase innovation and productivity by focusing on autonomy, communication, accountability, and quality.
============== Follow us ==============
Website: http://xpdays.org
Linked In: https://www.linkedin.com/company/xpdays
Facebook: https://www.facebook.com/xpdaysorg
Twitter: https://twitter.com/xpdaysorg
#agile #spotify #xpdays #agilearena
Emotional Intelligence in Agile Leadership and TransformationBrad Appleton
What is Emotional Intelligence (EQ)? What is the relationship between EQ and Agile Leadership, and what role does it play in Agile Transformation? Come explore these concepts with us and learn how they might be applied and leveraged to identify and coach for team and leadership behaviors. Participate in some real-world scenarios and develop actionable takeaways for your own teams/organization.
Workshop delivered by Adrian Smith and Craig Smith at Agile Australia 2012 in Melbourne in May 2012.
The Agile Coach is a critical role in helping leaders, teams or individuals understand, adopt and improve Agile methods and practice. Additionally, an Agile Coach helps people rethink and change the way they go about their work. For a individual to be effective in a coaching role, they must poses a wide range of skills and experience. In this workshop we will explore Agile coaching skills in the context of a competency framework and provide participants with lessons from real-world coaching experience. The workshop will provide an opportunity for participants to learn about coaching, identify areas of Agile development and to broaden skills through hands-on group and individual exercises and games.
You will:
» Understand role of an Agile coach and the typical development pathways
» Identify personal areas of strength/weakness in relation to a broad range of Agile and related skills
» Learn situational specific coaching techniques for common Agile dysfunctions
» Understand the use of maturity models in helping teams learn and adapt to Agile
» Understand organisational and role specific Agile challenges
» Learn how to adapt Agile practices to suit team specific challenges
LEAN SIX SIGMA CANVAS: A Universal Problem Solving (UPS) Worksheet for Lean S...Rod King, Ph.D.
The Lean Six Sigma methodology is one of the most effective tools for solving problems that improve customer delight as well as significantly add to the bottom line. However, Lean Six Sigma is not easy to learn and apply. Moreover, Lean Six Sigma programs are expensive. In this presentation, the Lean Six Sigma Canvas is introduced as an interface that facilitates the application of the Lean Six Sigma methodology, which is driven by the DMAIC (Define-Measure-Analyze-Improve-Control) Cycle. The Lean Six Sigma Canvas also facilitates integration of the Lean Six Sigma approach, which focuses on continuous quality improvement and waste reduction, with the Lean Startup method which focuses on continuous product innovation. The result is an all-in-one tool that can be used for cost effectively solving both tame (predictable) and wicked (unpredictable) problems.
Webinar: Development with Agile, Waterfall and Agile-Waterfall HybridIntland Software GmbH
Watch this webinar recording to learn about the fundamentals of Waterfall and Agile development, as well as the “Agifall” Hybrid solution that aims to combine the benefits of both approaches. After introducing both approaches, this webinar discusses the two most widely used Agile methodologies: Scrum and Kanban. Through a live demonstration, the webinar also shows you how to manage projects with either of these development frameworks in codeBeamer.
http://intland.com/webinar/2015-03/development-with-agile-waterfall-and-agile-waterfall-hybrid-2/
Agile Transformation consists of a group of professional change agents specializing in process improvement and organizational transformation. We are experts in Agile, Lean and organizational transformation methods applied to Technology and Business.
Complexity requires Empiricism which requires Scrum by Ralph JochamBosnia Agile
Understand the underlying principles and practices of Scrum. This workshop explains the history of Scrum, the differences of plan-driven defined development approaches and how progress can be easily measured. Come learn and understand through theory and joyful exercises the power of Scrum.
Pi Planning with Easy Agile Programs for JiraSean Blake
Steps you should follow to conduct PI Planning with Easy Agile Programs for Jira. Easy Agile Programs is an app for Jira which helps with scaled planning, mapping dependencies and aligning teams.
These are the slides from my talk at the LESS 2011 conference in Stockholm, Sweden.
Product Ownership is a multi-faceted responsibility that demands a broad set of perspectives combined with deep product and domain knowledge. Effective product ownership requires both an internal and an external perspective. The challenges are amplified for large complex organizations developing large complex products and systems. In different organizations, engineering, product management, user experience and other functional groups can all lay claim to the role with some legitimacy.This talk will describe the challenges of understanding product ownership in large organizations, and of filling the product owner role effectively. We present different models for filling the product owner role, including single product owner, proxy product owner, and product owner teams.
We(Vantage Circle) provide an employee engagement program for corporate emploees to enjoy access to corporate pricing and exclusive offers on products and services from 300 + brands across India.
An Executive Insider's Guide to Enterprise Agile TransformationScott Richardson
Gain insights and learn real-world strategies and techniques for leading an enterprise or divisional Agile transformation as an executive or senior leader of a large organization.
Essential SAFe® 4.0 is a subset of big picture SAFe 4.0 framework. It is good starting point for self-learners. This slideshow cover essential aspects of SAFe framework.
It is a primer to Scaled Agile Framework.
Symposium 2016 : Workshop 104 Brain and LeadershipPMI-Montréal
This innovative, one-of-a-kind workshop will present some of the most recent findings about the brain together with implications for managing and leading employees. The workshop will challenge many current management practices by presenting relevant research on the social and emotional nature of the brain.
Biography
Robert has developed a reputation as a pioneer in using neuroscience-supported tools and processes that challenge current management practices that date back over 50 years.
Robert Paris is one of the first and very few professionals in Canada who have earned their Certificate in the Foundations of Neuroleadership from the Neuroleadership Institute led by Dr. David Rock. Robert has 35 years combined practical management and consulting experience that spans 5 continents. He has 15 years of results-oriented management experience at blue chip companies such as Johnson & Johnson and has an established track record of successfully designing and facilitating management, leadership, team-building and coaching programs that give organizations a long term, sustainable competitive advantage. Robert is an exceptionally engaging executive coach whose advice is highly valued by CEOs, other C-Suite executives, middle managers and first-time supervisors. Robert has 25 years teaching experience at McGill University. He currently lectures at McGill’s School of Continuing Studies and is certified in the Foundations of Neuroleadership, Points of You™ Leadership & Coaching, Whole Brain Thinking™ and Simplexity™ Complex Problem-Solving. Robert’s dynamic personality, business and academic experience and use of 21st century leadership and coaching tools place him among the leaders in corporate training and development programs.
Agile Transformation consists of a group of professional change agents specializing in process improvement and organizational transformation. We are experts in Agile, Lean and organizational transformation methods applied to Technology and Business.
Complexity requires Empiricism which requires Scrum by Ralph JochamBosnia Agile
Understand the underlying principles and practices of Scrum. This workshop explains the history of Scrum, the differences of plan-driven defined development approaches and how progress can be easily measured. Come learn and understand through theory and joyful exercises the power of Scrum.
Pi Planning with Easy Agile Programs for JiraSean Blake
Steps you should follow to conduct PI Planning with Easy Agile Programs for Jira. Easy Agile Programs is an app for Jira which helps with scaled planning, mapping dependencies and aligning teams.
These are the slides from my talk at the LESS 2011 conference in Stockholm, Sweden.
Product Ownership is a multi-faceted responsibility that demands a broad set of perspectives combined with deep product and domain knowledge. Effective product ownership requires both an internal and an external perspective. The challenges are amplified for large complex organizations developing large complex products and systems. In different organizations, engineering, product management, user experience and other functional groups can all lay claim to the role with some legitimacy.This talk will describe the challenges of understanding product ownership in large organizations, and of filling the product owner role effectively. We present different models for filling the product owner role, including single product owner, proxy product owner, and product owner teams.
We(Vantage Circle) provide an employee engagement program for corporate emploees to enjoy access to corporate pricing and exclusive offers on products and services from 300 + brands across India.
An Executive Insider's Guide to Enterprise Agile TransformationScott Richardson
Gain insights and learn real-world strategies and techniques for leading an enterprise or divisional Agile transformation as an executive or senior leader of a large organization.
Essential SAFe® 4.0 is a subset of big picture SAFe 4.0 framework. It is good starting point for self-learners. This slideshow cover essential aspects of SAFe framework.
It is a primer to Scaled Agile Framework.
Symposium 2016 : Workshop 104 Brain and LeadershipPMI-Montréal
This innovative, one-of-a-kind workshop will present some of the most recent findings about the brain together with implications for managing and leading employees. The workshop will challenge many current management practices by presenting relevant research on the social and emotional nature of the brain.
Biography
Robert has developed a reputation as a pioneer in using neuroscience-supported tools and processes that challenge current management practices that date back over 50 years.
Robert Paris is one of the first and very few professionals in Canada who have earned their Certificate in the Foundations of Neuroleadership from the Neuroleadership Institute led by Dr. David Rock. Robert has 35 years combined practical management and consulting experience that spans 5 continents. He has 15 years of results-oriented management experience at blue chip companies such as Johnson & Johnson and has an established track record of successfully designing and facilitating management, leadership, team-building and coaching programs that give organizations a long term, sustainable competitive advantage. Robert is an exceptionally engaging executive coach whose advice is highly valued by CEOs, other C-Suite executives, middle managers and first-time supervisors. Robert has 25 years teaching experience at McGill University. He currently lectures at McGill’s School of Continuing Studies and is certified in the Foundations of Neuroleadership, Points of You™ Leadership & Coaching, Whole Brain Thinking™ and Simplexity™ Complex Problem-Solving. Robert’s dynamic personality, business and academic experience and use of 21st century leadership and coaching tools place him among the leaders in corporate training and development programs.
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
AIT Group is a global management consulting firm that has over 10 years experience in Lean Six Sigma Training, Coacing, and Certification as well as Supply Chain using the SCOR model to transform business processes to standardized and streamlined value streams.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
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Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
2. ?
(OPI), is all about reduce costs and continue to improve
performance and improve the bottom line (profit %).
A systematic approach to help an organization optimize
its underlying processes to achieve more efficient results.
Reduce variation and/or waste in processes, so that the
desired outcome can be achieved with better utilization of
resources.
2 Magdy A.Sattar
3. Process Improvements, involve
Process managements
•Defining the organization's strategic
goals and purposes:
Measuring and Improving Who are we?
Performance what do we do?
Improvement Priorities why do we do it?
Approaches to improvement
•Determining the organization's
Techniques for process customers (or stakeholders)
improvement Who do we serve?
Managements Science
•Aligning the business processes to
Reengineering the organization's goals
How do we do it better?
3 Magdy A.Sattar
4. Process Improvement management
techniques
Process Process Process
Mapping Deployment Improvement
Discover Design Deploy Analyze Optimize
•Identify •Model •Integrate •Measure •Redesign
Key the participatin taken process to
Processes process g systems time remove
•Rules & with its •Train a) Per work bottle-
Roles for rules and stakeholde step, necks
each roles on rs of the b)Per Person
process to the process c) Per Process
system •Identify
bottlenecks
4 Magdy A.Sattar
5. Common techniques for process
analysis
Input/output analysis Flow charts Scatter diagrams
x x
Input Out put x x x
x
x x
x
x x
Cause-effect diagrams Pareto diagrams Why-why analysis
Why?
Why?
Why?
5 Magdy A.Sattar
6. Process Improvements approach
Breakthrough improvements Continues improvements
(Innovative) (Kaizen).
1. Short-term, dramatic 1. Long-term, un-dramatic
2. Big steps 2. Small steps
3. Intermittent 3. Continuous, incremental
4. Abrupt, volatile 4. Gradual and consistent
5. Few ‘champions’
5. Everyone
6. Individual ideas & effort
7. New inventions/theories 6. Group efforts
8. Concentrated ‘all eggs in 1 7. Conventional know-how
basket’ 8. Spread
9. Large investment
9. Little investment
10. Technology
11. Results for profit 10. People
11. Process
6 Magdy A.Sattar
7. Process Improvement management
techniques
Define
Plan
Control Measure
Act Do DMAIC
Check
Improve Analyze
7 Magdy A.Sattar
9. 8-omega Implementation
D A D I I M C I
Strategy
Implement
Analyze
Integrate
Manage
Discover
Improve
Design
Control
People
Process
Technology
tm
9 Magdy A.Sattar
10. Six Sigma methodology for OPI
• A business management strategy, originally developed by Motorola,
USA in 1986.
• Seeks to improve the quality of process outputs by identifying and
removing the causes of defects (errors) and minimizing variability in
manufacturing and business processes.
• Uses a set of quality management methods, including statistical
methods, and creates a special infrastructure of people within the
organization ("Black Belts", "Green Belts", etc.) who are experts in
these methods.
• Each Six Sigma project carried out within an organization follows a
defined sequence of steps and has quantified financial targets (cost
reduction and/or profit increase).
10 Magdy A.Sattar
11. Six Sigma methodology for OPI
• Recognize an opportunity Six Sigma key roles for its successful
• Get to “goldilocks” size
• Develop the project plan implementation
D-Define • Map the high level process Executive Leadership includes the CEO and
• Obtain VOC and identify drivers (CTQs)
other members of top management,
• Understand principles of variation responsible for setting up a vision for Six Sigma
• Analyze measurement system
• Establish process baseline implementation.
M-Measure • Stratify data •Champions responsible for Six Sigma
• Set goals for outputs
implementation across the organization in an
• Focus problem statement
• Develop theories with data integrated manner, also act as mentors to Black
• Model cause and effect Belts.
A-Analyze • Identify improvements
•Master Black Belts, identified by champions,
• Analyze cost and benefits
act as in-house coaches on Six Sigma. They
• Set improvement CTx goals
• Develop improvement plans
devote 100% of their time to Six Sigma.
• Assess improvement plan risks •Black Belts operate under Master Black Belts
I-Improve • Develop contingency plans
to apply Six Sigma methodology to specific
projects.
• Develop new SOPs
• Implement full scale changes •Green Belts the employees who take up Six
C-Control
• Transfer ownership Sigma implementation along with their other
• Follow up to validate benefits
job responsibilities, operating under the
11 Magdy A.Sattar guidance of Black Belts.