This document provides information on the improve phase of the CPI roadmap for a National Guard Black Belt training module. It outlines an 8-step process for improvement that includes identifying performance gaps, determining root causes, developing and testing countermeasures, and standardizing successful processes. The document also lists activities and tools that can be used in the improve phase, as well as mandatory and recommended deliverables for the improve tollgate, such as a future state process map, implementation plan, pilot results, and storyboard.

1. UNCLASSIFIED / FOUO
UNCLASSIFIED / FOUO
National Guard
Black Belt Training
Module 39
Improve Roadmap
UNCLASSIFIED / FOUO
UNCLASSIFIED / FOUO

2. UNCLASSIFIED / FOUO
CPI Roadmap – Improve
8-STEP PROCESS
6. See
1.Validate 2. Identify 3. Set 4. Determine 5. Develop 7. Confirm 8. Standardize
Counter-
the Performance Improvement Root Counter- Results Successful
Measures
Problem Gaps Targets Cause Measures & Process Processes
Through
Define Measure Analyze Improve Control
TOOLS
ACTIVITIES
•Brainstorming
• Develop Potential Solutions
•Replenishment Pull/Kanban
• Develop Evaluation Criteria
•Stocking Strategy
• Select Best Solutions
•Process Flow Improvement
• Develop Future State Process Map(s)
•Process Balancing
• Develop Pilot Plan
•Standard Work
• Pilot Solution
•Quick Change Over
• Develop Full Scale Action/
•Design of Experiments (DOE)
Implementation Plan
•Solution Selection Matrix
• Complete Improve Gate
•‘To-Be’ Process Mapping
•Poka-Yoke
•6S Visual Mgt
•RIE
Note: Activities and tools vary by project. Lists provided here are not necessarily all-inclusive. UNCLASSIFIED / FOUO

3. UNCLASSIFIED / FOUO
Tollgate Requirements - Improve
NG CPI BLACK BELT TOLLGATE REQUIREMENTS
PROJECT DELIVERABLES NGB COMMENTS
IMPROVE
Solution Prioritization / Selection Mandatory Brainstorm/prioritize
Future State Process Map Mandatory
Implementation / Improvement Plan Mandatory Action plan
Pilot Plan / Pilot Results Recommended
New Process Capability / Sigma Level / DPMO Mandatory Based on data type
New Control Charts Recommended Not appl to all projects
Storyboard / A3 Mandatory 1-page proj summary
Barriers/Issues/Risks Mandatory
Quick Wins Recommended
Lessons Learned Optional
UNCLASSIFIED / FOUO

4. UNCLASSIFIED / FOUO
What other comments or questions
do you have?
UNCLASSIFIED / FOUO