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5-1 Capacity Planning
William J. Stevenson
Operations Management
8th edition
5-2 Capacity Planning
CHAPTER
5
Capacity Planning
For Products and Services
McGraw-Hill/Irwin
Operations Management, Eighth Edition, by William J. Stevenson
Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
5-3 Capacity Planning
Capacity Planning
 Capacity is the upper limit or ceiling on the
load that an operating unit can handle.
 The basic questions in capacity handling are:
 What kind of capacity is needed?
 How much is needed?
 When is it needed?
5-4 Capacity Planning
1. Impacts ability to meet future demands
2. Affects operating costs
3. Major determinant of initial costs
4. Involves long-term commitment
5. Affects competitiveness
6. Affects ease of management
7. Globalization adds complexity
8. Impacts long range planning
Importance of Capacity Decisions
5-5 Capacity Planning
Capacity
 Design capacity
 maximum output rate or service capacity an
operation, process, or facility is designed for
 Effective capacity
 Design capacity minus allowances such as
personal time, maintenance, and scrap
 Actual output
 rate of output actually achieved--cannot
exceed effective capacity.
5-6 Capacity Planning
Efficiency and Utilization
Actual output
Efficiency =
Effective capacity
Actual output
Utilization =
Design capacity
Both measures expressed as percentages
5-7 Capacity Planning
Actual output = 36 units/day
Efficiency = = 90%
Effective capacity 40 units/ day
Utilization = Actual output = 36 units/day
= 72%
Design capacity 50 units/day
Efficiency/Utilization Example
Design capacity = 50 trucks/day
Effective capacity = 40 trucks/day
Actual output = 36 units/day
5-8 Capacity Planning
Determinants of Effective Capacity
 Facilities
 Product and service factors
 Process factors
 Human factors
 Operational factors
 Supply chain factors
 External factors
5-9 Capacity Planning
Strategy Formulation
 Capacity strategy for long-term demand
 Demand patterns
 Growth rate and variability
 Facilities
 Cost of building and operating
 Technological changes
 Rate and direction of technology changes
 Behavior of competitors
 Availability of capital and other inputs
5-10 Capacity Planning
Key Decisions of Capacity Planning
1. Amount of capacity needed
2. Timing of changes
3. Need to maintain balance
4. Extent of flexibility of facilities
Capacity cushion – extra demand intended to offset uncertainty
5-11 Capacity Planning
Steps for Capacity Planning
1. Estimate future capacity requirements
2. Evaluate existing capacity
3. Identify alternatives
4. Conduct financial analysis
5. Assess key qualitative issues
6. Select one alternative
7. Implement alternative chosen
8. Monitor results
5-12 Capacity Planning
Make or Buy
1. Available capacity
2. Expertise
3. Quality considerations
4. Nature of demand
5. Cost
6. Risk
5-13 Capacity Planning
Developing Capacity Alternatives
1. Design flexibility into systems
2. Take stage of life cycle into account
3. Take a “big picture” approach to capacity
changes
4. Prepare to deal with capacity “chunks”
5. Attempt to smooth out capacity requirements
6. Identify the optimal operating level
5-14 Capacity Planning
Economies of Scale
 Economies of scale
 If the output rate is less than the optimal level,
increasing output rate results in decreasing
average unit costs
 Diseconomies of scale
 If the output rate is more than the optimal level,
increasing the output rate results in increasing
average unit costs
5-15 Capacity Planning
Evaluating Alternatives
Minimum
cost
Average
cost
per
unit
0 Rate of output
Production units have an optimal rate of output for minimal cost.
Figure 5.3
Minimum average cost per unit
5-16 Capacity Planning
Evaluating Alternatives
Minimum cost & optimal operating rate are
functions of size of production unit.
Average
cost
per
unit
0
Small
plant Medium
plant Large
plant
Output rate
Figure 5.4
5-17 Capacity Planning
 Need to be near customers
 Capacity and location are closely tied
 Inability to store services
 Capacity must be matched with timing of
demand
 Degree of volatility of demand
 Peak demand periods
Planning Service Capacity
5-18 Capacity Planning
Cost-Volume Relationships
Amount
($)
0
Q (volume in units)
Fixed cost (FC)
Figure 5.5a
5-19 Capacity Planning
Cost-Volume Relationships
Amount
($)
Q (volume in units)
0
Figure 5.5b
5-20 Capacity Planning
Cost-Volume Relationships
Amount
($)
Q (volume in units)
0 BEP units
Figure 5.5c
5-21 Capacity Planning
1. One product is involved
2. Everything produced can be sold
3. Variable cost per unit is the same regardless
of volume
4. Fixed costs do not change with volume
5. Revenue per unit constant with volume
6. Revenue per unit exceeds variable cost per
unit
Assumptions of Cost-Volume Analysis
5-22 Capacity Planning
Financial Analysis
 Cash Flow - the difference between cash
received from sales and other sources, and
cash outflow for labor, material, overhead,
and taxes.
 Present Value - the sum, in current value, of
all future cash flows of an investment
proposal.
5-23 Capacity Planning
Calculating Processing Requirements
Product
Annual
Demand
Standard
processing time
per unit (hr.)
Processing time
needed (hr.)
#1
#2
#3
400
300
700
5.0
8.0
2.0
2,000
2,400
1,400
5,800
5-24 Capacity Planning
Location/Criteria
PS11
Guitar site location
5-25 Capacity Planning
Capacity/Design
STA11
Demand/ patients/ staffing/ variation at St. Alexius Hospital
5-26 Capacity Planning
Process Flow Improvement
SU6
Redesign of layout at Toyota

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Operation management ppt.ppt

  • 1. 5-1 Capacity Planning William J. Stevenson Operations Management 8th edition
  • 2. 5-2 Capacity Planning CHAPTER 5 Capacity Planning For Products and Services McGraw-Hill/Irwin Operations Management, Eighth Edition, by William J. Stevenson Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 3. 5-3 Capacity Planning Capacity Planning  Capacity is the upper limit or ceiling on the load that an operating unit can handle.  The basic questions in capacity handling are:  What kind of capacity is needed?  How much is needed?  When is it needed?
  • 4. 5-4 Capacity Planning 1. Impacts ability to meet future demands 2. Affects operating costs 3. Major determinant of initial costs 4. Involves long-term commitment 5. Affects competitiveness 6. Affects ease of management 7. Globalization adds complexity 8. Impacts long range planning Importance of Capacity Decisions
  • 5. 5-5 Capacity Planning Capacity  Design capacity  maximum output rate or service capacity an operation, process, or facility is designed for  Effective capacity  Design capacity minus allowances such as personal time, maintenance, and scrap  Actual output  rate of output actually achieved--cannot exceed effective capacity.
  • 6. 5-6 Capacity Planning Efficiency and Utilization Actual output Efficiency = Effective capacity Actual output Utilization = Design capacity Both measures expressed as percentages
  • 7. 5-7 Capacity Planning Actual output = 36 units/day Efficiency = = 90% Effective capacity 40 units/ day Utilization = Actual output = 36 units/day = 72% Design capacity 50 units/day Efficiency/Utilization Example Design capacity = 50 trucks/day Effective capacity = 40 trucks/day Actual output = 36 units/day
  • 8. 5-8 Capacity Planning Determinants of Effective Capacity  Facilities  Product and service factors  Process factors  Human factors  Operational factors  Supply chain factors  External factors
  • 9. 5-9 Capacity Planning Strategy Formulation  Capacity strategy for long-term demand  Demand patterns  Growth rate and variability  Facilities  Cost of building and operating  Technological changes  Rate and direction of technology changes  Behavior of competitors  Availability of capital and other inputs
  • 10. 5-10 Capacity Planning Key Decisions of Capacity Planning 1. Amount of capacity needed 2. Timing of changes 3. Need to maintain balance 4. Extent of flexibility of facilities Capacity cushion – extra demand intended to offset uncertainty
  • 11. 5-11 Capacity Planning Steps for Capacity Planning 1. Estimate future capacity requirements 2. Evaluate existing capacity 3. Identify alternatives 4. Conduct financial analysis 5. Assess key qualitative issues 6. Select one alternative 7. Implement alternative chosen 8. Monitor results
  • 12. 5-12 Capacity Planning Make or Buy 1. Available capacity 2. Expertise 3. Quality considerations 4. Nature of demand 5. Cost 6. Risk
  • 13. 5-13 Capacity Planning Developing Capacity Alternatives 1. Design flexibility into systems 2. Take stage of life cycle into account 3. Take a “big picture” approach to capacity changes 4. Prepare to deal with capacity “chunks” 5. Attempt to smooth out capacity requirements 6. Identify the optimal operating level
  • 14. 5-14 Capacity Planning Economies of Scale  Economies of scale  If the output rate is less than the optimal level, increasing output rate results in decreasing average unit costs  Diseconomies of scale  If the output rate is more than the optimal level, increasing the output rate results in increasing average unit costs
  • 15. 5-15 Capacity Planning Evaluating Alternatives Minimum cost Average cost per unit 0 Rate of output Production units have an optimal rate of output for minimal cost. Figure 5.3 Minimum average cost per unit
  • 16. 5-16 Capacity Planning Evaluating Alternatives Minimum cost & optimal operating rate are functions of size of production unit. Average cost per unit 0 Small plant Medium plant Large plant Output rate Figure 5.4
  • 17. 5-17 Capacity Planning  Need to be near customers  Capacity and location are closely tied  Inability to store services  Capacity must be matched with timing of demand  Degree of volatility of demand  Peak demand periods Planning Service Capacity
  • 18. 5-18 Capacity Planning Cost-Volume Relationships Amount ($) 0 Q (volume in units) Fixed cost (FC) Figure 5.5a
  • 19. 5-19 Capacity Planning Cost-Volume Relationships Amount ($) Q (volume in units) 0 Figure 5.5b
  • 20. 5-20 Capacity Planning Cost-Volume Relationships Amount ($) Q (volume in units) 0 BEP units Figure 5.5c
  • 21. 5-21 Capacity Planning 1. One product is involved 2. Everything produced can be sold 3. Variable cost per unit is the same regardless of volume 4. Fixed costs do not change with volume 5. Revenue per unit constant with volume 6. Revenue per unit exceeds variable cost per unit Assumptions of Cost-Volume Analysis
  • 22. 5-22 Capacity Planning Financial Analysis  Cash Flow - the difference between cash received from sales and other sources, and cash outflow for labor, material, overhead, and taxes.  Present Value - the sum, in current value, of all future cash flows of an investment proposal.
  • 23. 5-23 Capacity Planning Calculating Processing Requirements Product Annual Demand Standard processing time per unit (hr.) Processing time needed (hr.) #1 #2 #3 400 300 700 5.0 8.0 2.0 2,000 2,400 1,400 5,800
  • 25. 5-25 Capacity Planning Capacity/Design STA11 Demand/ patients/ staffing/ variation at St. Alexius Hospital
  • 26. 5-26 Capacity Planning Process Flow Improvement SU6 Redesign of layout at Toyota