SlideShare a Scribd company logo
1
TENNECO CONFIDENTIAL
Monthly
Business Group
Review
Weekly
Plant CI
Review
Daily
Idea
Generation
IDEA MANAGEMENT
Main Aims:
• The aim of continuous improvement ideas is to systematically identify, develop, and implement innovative solutions and enhancements within an organization's processes, products, &/or services.
Potential sources of CI ideas. CI Pipe Line
CI/productivity Idea pipeline
Quick Kaizen Standardized work
Employee
suggestions
Shift handover &
huddle
Andon “Help
Chain”/
Practical Problem
Solving
Hour by hour
performance
management
boards
Improvement ideas
supported by cross
functional team
5 Why / Fishbone /
A3
RCPS
Kaizen / Model cell
or line deployment
Daily shop floor
review/observation
Daily KPI trends
S / Q / D / P
Consumption
Tower
CI pipeline /
Productivity
reviews
Staff meetings Financial reviews
P&L and budgets
results
Plant Ops reviews
(MOR)
Scorecard reviews
Hourly
Production operators &
team lead / group lead
Daily
Production & cross functional support
team
Weekly
Functional Team Members
Management Support
Monthly
Operations review
BU leaders, Ops directors, plant
managers
• CI ideas generation is
a dynamic and
iterative process that
involves all levels of
the organization
• Fostering a CI
environment leads to
a culture of
innovation and
adaptability.
Employee Suggestions:
Submit an idea
Paper
Forms
Google
Forms
Gather ideas
Collection
Boxes
Database
Prioritize Ideas
/ Execution
Employee suggestions
should be managed
systematically from
generation to execution
Collected ideas will be
managed by Lean Partners and
delegate the implementation
to corresponding departments
Corresponding department
takes ownership to develop
and implement the idea
Lean Partners will track
implementation and verify the
completion
Lean department will award
author of the completed ideas
with prizes of their choosing
1 2 3 4
Department Owners
responsible for the
implementation
Color-coded cards are
referenced for Safety or CI
ideas or issues
SQDCP Classification of
idea/issue
Status
idea/
issue
The Originator:
• Fills out CI card. Places on CI Board
The Group Leader
• Reviews card, provides feedback, places it in
the Assigned slot.
• Manage the process by tracking actions on the
CI Board daily
• Communication to TLs daily… status of key
actions, ensuring feedback flow.
General
CI T-card
Safety
CI T-card
Safety
T-card
(Stop-Call-Wait)
Productivity Reviews
CI Management Board Escalation Meeting (Tier)
• WAVE - structured stage gate process.
• Clarity about improvement progress.
• Visibility enables timely action to ensure progress.
Best Practice Sharing & WAVE
One platform to share
initiatives that were
successfully implemented
with sustained impacts
Library of details on
knowledge shared across
(linked with asset when
applicable)
Actions required from topic
managers (CI/ EHS / Quality,
etc.) to review & act on if
the shared knowledge is
applicable & actionable
One Knowledge Database WAVE Database
Ideas Realized
Track
Implement
Plan
Validate
L0
L1 L2 L3 L4 L5
2
TENNECO CONFIDENTIAL
IDM CONSUMPTION MANAGEMENT & REDUCTION
Main Aims:
• Optimize the spend on indirect materials to ensure continuity of the production process while minimizing the expense incurred
Optimisation Tools Explanation:
• 3 areas x 7 Tools used
as strategies for
optimisation of IDM
spend Strategy
Usage control
for supplies
Increase % of
repair parts
Optimize tool
life
Tool
Reusability
Spares
Inventory
Sell-Back of
Obsolete
Inventory
VMI &
Supplier
Consolidation
What is it?
Cost Per Unit
(CPU) reduction
& usage control
Standardize
processes to
enforce repair
Consolidate
repair suppliers
and formalize
agreements
Consider in-
house repair
expertise for
high frequency
items
Extend tool life
by tracking tool
CPU and 'bag &
tag' process
Replace single-
use (cutting)
tools with
reusable, re-
grindable, re-
sizeable options
Optimizing the
min/max stocks
levels.
Keep, transfer,
sell, scrap, run-
down zero usage
or excess
inventory.
Vendor
Managed
Inventory &
Supplier
Consolidation
Reduce ✓ ✓ ✓ ✓ ✓
Re-use ✓ ✓
Repair ✓ ✓ ✓ ✓ ?
Recycle ✓
Supplies and Maintenance Tooling Inventory Management
Optimize repair suppliers
Repair v Buy
Usage Control Tool Reuse
Optimize
Life
VMI &
Supplier
Consolidation
Sell-back
Obsolete
Inventory
Spares
Inventory
Data
collections Track cost
and CPU
▪ Connect purchase order
to Work center.
▪ ‘What gets measured
gets managed’!
Data
analysis
▪ Analyze consumption
▪ Use pareto!...focus on top
10
▪ Launch kaizen activities on
identified supplies / work
center
▪ Monthly review and update
with project owner
▪ Are improvement actions
driving the cost?
▪ Are actions taken sustainable
and sustained?
Usage Control for Supplies
Repair v Buy
Increase % of Repair Parts Optimise Repair Suppliers
• Including repair criteria/notion in parts issuance
procedure
• Establish a “typically able to be repaired” list of items
• Establish standard repair protocols
▪ Consolidate the repair suppliers across sites and formalize
agreements
▪ Consider setting up in-house repair expertise for high
frequency items
Optimise Tool Life
Tool Life Attainment, extension and re-specification
• Extend tool life (and machine parts) by tracking CPU, executing a
bag and tag process, conducting root cause analysis to address
root causes of premature tool breakage, and implementing
initiatives to address the root causes
Tool Reusability
• Analysis on single-use cutting tools, single use
dies and other toolings - that could be replaced
with inserts or reused.
Spares Inventory
Stock
Stock level divided by 2
Q2 Q3 Q4
5 parts
Batch-size reduction
=
Lower Stock + Higher Flexibility
Q1
Stock
Q1 Q2 Q3 Q4
Stock level
10 parts
Data Analysis
• Regular review of usage
• Optimizing the min/max based on usage
• Ensure the right order frequency and right
order size
• Benefits
• This will save the company money via a
one-time inventory reduction
• Ensures re-order levels are continuously
optimized
• Clear up critical inventory storage space
Sell-back of Obsolete Inventory
Outputs
Inputs
Derived
factors
▪ Optimized max
▪ Optimized min
▪ Cycle stock
▪ Safety stock
▪ Demand variability
▪ 12mo demand
▪ Lead time
▪ Critical part (Y/N)
• Reduce cash in excess inventory
• Manage materials no longer active
• Frees up space
• Reduces the need to write-off
• Deal with excess or obsolete inventory
Idea database
▪ Create a master list of ideas that
we can possibly deploy in other
facilities
Plant clusters
▪ Identify plants with similar
processes and technologies –
‘clusters’ within each region
▪ Define applicability of ideas within
those plants/clusters
Read-across sessions
▪ Create a master list of ideas that
have high feasibility of deploying
in other facilities
▪ Rigorous tracking of performance
to ensure deployment of read-
across ideas
Enablers – Sharing Best Practices
3
TENNECO CONFIDENTIAL
MATERIALS HANDLING MANAGEMENT
Main Aims:
• The aim of a materials handling system in an assembly plant is to efficiently and safely move materials, components, and products throughout the production process. This system plays a crucial role in streamlining
operations and driving productivity.
Benefits of Material Handling System
Improved Efficiency:
• Reduce manual labor and minimize time required to transport materials,
Increase overall productivity and output while minimizing errors.
• Reduce operational costs by optimizing the use of resources and
minimizing waste.
• Ensuring that materials are moved safely
• Enhanced quality control by minimizing the risk of damage or
contamination.
• Maximize the utilization of available floor space.
• Better inventory management by reducing the need for excess inventory
and ensuring materials are readily available when needed.
• Streamlined Workflow: Materials handling systems can be designed to
support the flow of materials in a logical and efficient sequence, reducing
bottlenecks and delays.
Transportation Selection
​Production
​Materials warehouse
​Finish product
warehouse
Finished product
Empties; returnable
Raw materials/Semifinished products
Leftovers
Empties
​Flow of materials in plant
Paint A
Paint B
Assembly 1
Assembly 2
Assembly 3
Assembly 4
​Point-of-use
delivery
Milk run
components
​Milk run Bars
​1
​2
​3
​4
​Component's supermarket
▪ Milk run with pre-defined route (similar to bus
ride) can provide cost-effective transit method
for people to hop on/off throughout defined
routes…Similar logic applies to material
handling…
• Transport of mix of products to
multiple consumption cells in
repetitive route/routes
• Reduced workload on travels,
reduced stock in production area
• Fixed frequency of route,
problematic in case of unplanned
urgent plan changes
“Milk run (bus-delivery)
Heat
treat
Welding
Adjustment
Milling
Turning
Painting
Shipping
oo
o
o
o
oo
o o
o
Optimised for Milk run Delivery
• Make it simple, direct, compact: to
reduce transportation & operator
movement
• Apply 1-piece flow if possible: to
reduce WIP inventory & raise quality
issues timely
• Enable easy handling from
ergonomics standpoint: to improve
direct & indirect productivity
Flow rack
Machine
​Present parts as close as
possible to the point of use
​Flow racks can also go over
workstations and through
machines
​Size parts containers for the
convenience of the operator
(often small and multiple of
FG pack out)
​Often flow racks between
equipment
​Front Loading
​Limit the storage
capacity to 2 hours
maximum (more
frequent delivery)
​Boxes opened for
operators
​Outflow of empties
& FG
Materials Presentation & Supply – General Rules
• Material delivered as
‘ready-to-use’ for
operators without
handler entering the cell
• For operators, container
change should be a non-
interrupting activity.
Component/
container
size
Number of variants
High
Low
Small
Large Demand based
delivery
Delivered in the exact quantity
and in sequence
Demand based
delivery
Swap of empty containers
(2-bin system)
Dedicated slide/
corridor
Line side small box on flow
rack (designated location)
Picked & kitted
Prepared per batch
production
​Characteristics
2 ​Kanban Super-
market (small
bags/boxes or big
pallets)
Super-
market
Feed full boxes
Line
runner
​Operator ​Material handler
1 ​Kanban
Linefeed (small
bags/boxes or big
pallets)
Feed full boxes
​Material handler
​Operator
​Pick to order
(picking full
bags/boxes, no
kitting)
Production
Line 1
Line 2
Line 3
#1
#2
#3
MT
Line
runner
Leftovers
Full
boxes
4
3 ​Kitting (picking
exact number of
parts needed for 1
product or 1 pro-
duction order)
Production
Line 1
Line 2
Line 3
#1
#2
#3
Full
boxes
Line
runner
Remarks
 Used for replenishment of
small boxes / large-load
carriers
 2-bin system possible
 High demand on road
(evenness)
​Tugger/
trailer
 Used for replenishment
of small boxes and
large-load carriers
 2-bin system possible
 High demand on road
(width, corners)
​Order
picker
 Limit the usage if
possible
 Primarily used for
large-load carriers and
special carriers
 Low space
requirements
​Forklift
truck
• Minimize internal transportation
costs
• Low operating costs (man,
machine, ...)
• High truck utilization
• Low share of empty routes
• Minimize plant traffic to improve
workplace safety
• Secure frequent replenishment of
material at point-of-use avoiding
delays
• Adapt to building constraints, i.e.
Width of roads, Corners
Types of Supply Mode to Work Stations
Decision Guidelines for Parts Presentation
8 Step – Design the Milk run
Route Optimisation
Guidelines for Cellular Manufacturing
Cell / Plant Layout
​Master data
collection
​Process flow
and area
mapping
​PFEP model
preparation
​Workload
evaluation
​Consumption
patterns
calculation
​Definition of
supply modes
for each part
​Design of
storage
locations,
information
flow &
transportation
equipment
​Evaluation of
optimal routes
type and
frequency,
resources
planning
​Process
step
​Current state analysis ​Future state design
​Preparation
4
TENNECO CONFIDENTIAL
OAE MEASUREMENT & MANAGEMENT
Main Aims:
• OAE (Overall Asset Effectiveness) measurement and management aims to improve the efficiency and performance of manufacturing processes and machinery.
OAE Definition
Data Collection
Minimum Requirement:
Summary View for Management
Machine / Cell Specific Visualisation
Visualizations
Tracking & Escalation
Improvement
B C D E
A F
Shutdown losses
Nonworking time (shutdown, holidays, Saturdays-Sundays,…)
No scheduled production (running only 1 or 2 shifts per day, lack of customer demand,…)
Planned downtime losses
Breaks, shift change, shift kick-off meeting, cleaning, training, meetings, preventive maintenance, trials, prototypes,…
Quality losses
Scrap – rework – startup loss,…
Operating
time Net
operating
time
Total time:
52 wks/yr
7 days/wk
24 hrs/day
Total
operations
time
Run time
Valuable
operating
time
Important note: Valuable
operating time is calculated
based on Designed cycle time
OAE = F / B (4 sources of loss)
Overall Asset Effectiveness
TEEP = F / A (5 sources of loss)
Total Effective Equipment Performance
OEE = F / C (3 sources of loss)
Overall Equipment Effectiveness
Downtime losses
Breakdown, set-up, tool change, no material, no operator, planned repairs,…
Speed losses
Minor stoppages, reduced speed,…
Losses not well declared/or wrong C/T (as calculated by difference)
• OEE / OAE / TEEP calculation & losses included or not
OEE, OAE & TEEP measure effectiveness at different levels :
OAE (Overall Asset Effectiveness)
measures how effectively the plant’s
management is running the equipment.
Plant
OEE (Overall Equipment Effectiveness)
measures how effectively equipment is
running when it is scheduled to run
Production Team
TEEP (Total Effective Equipment
Performance) measures how well an
organization extracts value from its assets.
Business Unit
Line-side hour by hour
performance board
OAE (Hour by hour)
database
Standard OAE visuals
• Data collection and visualization can be
manual, automatic or a combination of
both.
• Various technologies already exist within
Tenneco:
• WERMA, MES, TEN PI, AQUIWEB ASTREE,
Haldan MES,…
​168
Waterfall diagram reported weekly Loss pareto reported weekly
OAE % weekly trend Top 3 losses reported daily for bottleneck
machines ONLY
19%
Change over
8%
Quality loss
7%
Breakdown
Real-time OAE% and
top losses (required
for automated data
collection & output)
6%
Breakdown1
3%
Breakdown2
3%
Quality1
89%
M1
54%
M2
75%
M3
62.5% 63.2%
67.8% 64.6% 67.2% 69.3% 65.6% 67.8% 70.3%
65.7%
8.3% 7.9%
8.3%
7.3%
9.4% 6.2%
7.0%
7.4%
7.1%
10.9%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
2021 2022 Jan/23Feb/23Mar/23Apr/23Wk 17 Wk 18 Wk 19 Wk 20
OAE
%
OAE Performance & Output
Set-up % OAE OAE Target
98 92 96 92 89 86 89 84 85 88
0
50
100 0 2
2 0 4 3
3 3 2 3 95
M/C #1
67 71 69 70 69 71 70 71 70 71
0
50
100
8
6 6
8 7 7 6 6 5 6 85
M/C #2
72 76 76 90 85 88 88 92 91 90
100
0
50
4
WEEK2 WEEK4
WEEK1 WEEK7
WEEK3 WEEK9
WEEK5 WEEK6 WEEK8 WEEK10
85
10 8 6
8 4 6 6 4 4
M/C #3
M/C #4
…
…
OAE above target OAE below target Change over loss OAE Target
Hourly Status Board
Automatic Data
Collection & Display
Andon Lights
Gemba Walks
Escalation Rules KPI’s Display Boards
Loss Pareto & Action Plan
Tier Meetings (Regular
Progress Review)
Main Elements for OAE Improvement
… a set time, path & agenda!
98 92 96 92 89 86 89 84 85 88
0
50
100 0 2
2 0 4 3
3 3 2 3 95
M/C #1
67 71 69 70 69 71 70 71 70 71
0
50
100
8
6 6
8 7 7 6 6 5 6 85
M/C #2
72 76 76 90 85 88 88 92 91 90
100
0
50
4
WEEK2 WEEK4
WEEK1 WEEK7
WEEK3 WEEK9
WEEK5 WEEK6 WEEK8 WEEK10
85
10 8 6
8 4 6 6 4 4
M/C #3
M/C #4
…
…
OAE above target OAE below target Change over loss OAE Target
Tier 3
Tier 2
Tier 1
Tier Meeting Visualisation
Typical Improvement Tools
Overall Loss Diagram - Hours
168
144
127
72
44 41
24
17
55
28
3
0
20
40
60
80
100
120
140
160
180
Total time Time not
scheduled
Total
Operations
Time
Planned
down time
Run time Downtime
losses
Operating
time
Speed loss Net
operating
time
Quality loss Valuable
operating
time
Lunch Breaks
Planned Downtime losses
Shift changes
Organization
Multi-skill
3For1 1For3
Minor Stoppages (mainly Auto)
Performance losses
Reduced Speed (Auto or manual)
Tick mark Video analysis
Standardized work
C/T analysis
Changeovers
Breakdowns
Downtime losses
SMED
TPM
Scheduling
Scraps
Quality losses
Living pareto +
shutdown limits
Problem Solving
xx Associated tools to improve
Multi-Level
Pareto
5
TENNECO CONFIDENTIAL
PERFORMANCE MANAGEMENT
Main Aims:
• Performance management system improves overall organization performance by effectively managing and developing the performance of its employees, through setting clear objectives, monitoring and measurement,
feedback and communication, development and training, recognition and rewards and performance improvement activities.
Line Side KPI’s
What is KPI Objectives of performance
management board
Require Elements
• KPIs - to focus your
teams, to make the most
impact towards what's
most important
• Visual management tool
to quickly identify
deviations and close
production gaps
Required Elements:
• Rate/target/Actual/Gap/Running
total
• Shift information
• Loss (quality, scrap, etc.)+ Comments
(loss reasons, actions, action owners,
etc.)
• OAE% (if generated using automated
system)
• Bottleneck machine mush
have a line-side performance
management board!
Target Cascade & Tier Meetings
Purpose is to align, focus, and engage team members to achieve an organization’s vision of success by cascading objectives on one
side and then setting up feedback communication CONTROL loops on the other side
Cascade objectives.
Be aware of 'concrete v abstract'
dilemma, i.e. what is meaningful at
one level, when it is cascaded it is not
doable at the next. Relates to
different time dimensions associated
with the hierarchy (in fact it is why
we have the hierarchy).
​Production instruction
​Visual management
​Withdrawal Kanban
​Team Leaders
​Implement Kanban system in stamping
to contribute to OTD to customer
​Supervisors
​Assure 100% OTD by developing and
implementing manufacturing
production control
​Production
Teams
​Improve customer satisfaction by
improving on-time delivery
​Value Stream
Teams
​Be the #1 widget supplier in the world
​Plant
Management
& Staff
VSM/FF Objectives
Group Leader
Performance
Objectives
Team Leaders
Performance
Objectives
Line Side
Performance
Objectives
Review performance Assess deviations
Launch corrective
actions
Escalate upwards
Leader Standard Work
Purpose: The things that the managers should do on a scheduled basis (daily, weekly, bi-
weekly, monthly)
​Time
​Leader
Standard
Work
Management
systems
​Stabilize what
works!
▪ Management Systems are not mechanical – they are
created and sustained by people.
▪ Constant attention required to sustain and improve.
How do we sustain
(improve) over
time?
​Otherwise, we return to, or find new, BAD HABITS.
​Standardization ​Ownership ​Auditing
Team Leader
LSW
Group Leader
LSW
• Develop basic (& stable)
structure of daily tasks
• Complete the most critical
tasks every day
• Ensure that the LSW is
aligned with other value
stream team members
Tier 3 Tier 2 Tier 1 Hr x Hr
Plant Performance
Objectives
Tier 4
Plant Plan (AOP)
=
+
Tool – Agenda, Performance Management Board
Explanation - Daily meetings connected to the hierarchical
design of the plant
Purpose - ensuring comparison of actual v target and
corrective actions or escalation to next level. Quick
response to emerging problems.
6
TENNECO CONFIDENTIAL
RELIABILITY & MAINTAINBILITY FOCUSSED IMPROVEMENT TEAMS
Main Aim of FIT:
• Elimination of recurrent issues / equipment weaknesses.
• Continuous and sustained Equipment performance improvement.
• Positive feed forward loop – PM + AM
Objectives
Recognize the types of losses:
• Bottleneck process
• Major cost losses
• Define the priority of the losses.
• Identify the area of intervention.
Selection of the topic/s to be addressed:
• Address topics on which the best results can be
achieved
• Create opportunities to enhance know-how
• Identification of a model area:
• Attack bottle-neck processes
• Attack major losses (cost based if necessary).
Objectives
• Stratify (pareto) the losses.
• Repeat the loss stratification
(pareto) process to identify the
root causes of the problem
• Stratification / explode data
to lowest possible level.
• Death by pareto!
• Repeat the process to
identify the root cause loss
which, if eliminated, may
solve the problem.
Objectives
Decide on the improvement topic
Promote the topic
Plan related activities
Prepare the activities
Define the improvement team with necessary:
• Knowledge and skills required
• Subject matter expert(s).
• Product/process competences
• Group dynamics
• Individual willingness
• Available resources
• Members from the affected area.
• Typically, 3-5 members, but appropriate
for the size of the problem.
Objectives
Methodology selection criteria:
• Important that the FIT utilize the
appropriate level of problem
solving.
Standard/Quick Kaizen: is used when the
problem / phenomenon is mostly defined,
and data are available..
Major Kaizen: Heavyweight tool for
improvement with larger teams and longer
timescales (complex problems). Advanced
Kaizen: Advanced Kaizen is used in a less
frequent way. Tools are generally more
complex and sophisticated (e.g., Six Sigma,
etc.)
Objectives
Sharing: The aim is to:
• leverage the benefit of improvements
across the organization (within the plant
and across the group).
• Boost to the business but also a source
of pride for the FIT.
Summary
FIT’s play a vital role in TPM by driving CI, problem-solving, and employee engagement. They identify, analyse, and address issues
to enhance productivity, quality, and overall efficiency in production processes.
Purpose / Usage / Link to other TOS:
• Continuous Improvement - drive continuous
improvement
• Problem Solving - focus on solving specific problems
• Employee Involvement - promote employee
involvement and engagement. Foster a culture of
ownership & responsibility.
• RCPS
• Cross-functional teams
• Data Analysis - gather & analyse data related to the
identified issues.
• Kaizen Events - aim to make rapid improvements
• Standardization - creating and implementing
standardized work procedures and best practices
• Training and Skill Development - skills development
opportunities for team members
• …
7
TENNECO CONFIDENTIAL
RELIABILITY & MAINTAINBILITY – PLANNED / AUTONOMOUS MAINTENANCE
Main Aims: An approach that leads to increased equipment availability by reducing downtime due to failure and unplanned (emergency) repairs. Total: All equipment and all employees are involved. Productive: Improving
productivity by eliminating waste and enhancing asset effectiveness. Maintenance: Maintenance processes and equipment condition
TPM Structure
Autonomous
Maintenance
TPM
Total Productive Maintenance
5S
Visual Management
Problem Solving
Focused
Improvement
Planned
Maintenance
Education
&
Training
Early
Equipment
Management
Quality
Maintenance
Safety,
Health
&
Environment
Administrative
&
Office
TPM
Current focus will be on:
• Autonomous Maintenance.
• Focused Improvement.
• Planned Maintenance
Planned Maintenance
​Planned
Maintenance
Pillar
Asset inventory
Risk assessment
Maintenance Schedule
Maintenance Plan
Implementation
Monitoring & Evaluation
Asset Inventory
Inventory created
to ID all assets.
Asset tag applied to
enable rapid
inventory
identification
Risk Assessment
Mixer 4 10 Y 1234 N 10 10 10 Y 15 years ago 10 Y 10 1000000
0
0
0
PM ATPP
%
PM Plan
Inplace
Y/N
Site Asset
Number
Equipment
Load/Utilisation
%
How many
additional
M/C'sof the
same machine
type
RPN
Supplier
still
available
Y/N
Production/Delivery Risk
(How long can production run)
Machine
Criticality /
FMEA
inplace
Y/N
Date FMEA
last reviewed
RISK ASSESSMENT
Any
Rebuild/Upgrades
planned
(Y/N)
MACHINE INFORMATION
FMEA
Action %
inplace
Machine name
Machine
Age
Asset (high level) risk asset
identifies potential risks and
vulnerabilities in respect of the
business.
Plant Level –
Risk Assessment
Equipment Level –
Risk Assessment
Machine/机: Bike Owner/所有者:
Availability/可用性
Performance/性能
Quality/质量
Probability/可能性
Severity/严重
Detection/发现
Cost/成本
Safety/安全
Total/总
PRIORITY/优先
ID
1 Frame 3 3 3 1 3 1 2 3 486
2 Front Rim 3 3 3 1 3 1 1 3 243
2 Front Spokes 1 2 2 2 1 1 1 1 8
2 Front Valve 3 2 2 1 2 1 1 2 48
2 Front Inner Tube 2 2 2 3 2 1 1 2 96
2 Front Quick Release Clamp 3 2 3 2 3 1 2 3 648
2 Back Rim 3 3 3 1 3 1 1 3 243
2 Back Spokes 1 2 2 2 1 1 1 1 8
2 Back Valve 3 2 2 1 2 1 1 2 48
2 Back Inner Tube 2 2 2 3 2 1 1 2 96
2 Back Quick Release Clamp 3 2 3 2 3 1 2 3 648
5 Left Crank Centre Lock Cap 3 3 2 1 3 2 1 3 324
5 Left Crank 2 x Tightening Bolts 3 3 2 1 3 2 1 3 324
Components/组件 Comments and Actions/言论和行动
Cell 13 TPM Team
1. Frame
2. Wheels
3. Seat
4. Pedals
5. Crank
6. Front Deraileur
7. Back Deraileur
8. Brakes
9. Front Forks
10. Handlebars
11. Brakes / Gear Selector
12. Light
13. Waterbottle
14. Saddle Bag
15. Bike Pump
Weighted
Prioritisation
Number
• Equipment level risk assessment.
Consider risks from an OAE,
MFMEA… perspective
• Prioritize to identify what we
should pay attention to
Condition based
maintenance
Time based
maintenance
Optimized
mix
Break down
maintenance
Maintenance Cost
Technical Availability
+
+
TBM – Time-Based
Maintenance
 Replace pre-defined time
intervals
BDM – Breakdown-Based
Maintenance
 Operate component
intentionally until final failure
UBM – Usage-Based
Maintenance
 Replace in pre-defined usage
intervals
CBM – Condition-Based
Maintenance
 Replacement triggered by
monitoring condition.
• Determine the right maintenance strategy
for individual machines and machines
aspects.
• Must balance the availability objective
with cost imperative
Maintenance Schedule (Detailed)
• A maintenance
schedule is
created
• Specifies
maintenance tasks
that need to be
performed.
Spare Parts Control / Warehouse / Cribs
▪ Effective management of
maintenance spares is an important
contributor to machine availability.
▪ Spare Parts Control…the purpose is to
provide the right parts, in the right
quantity, to the right place, at the
right time.
Page: 1 Of 1
Shift Team Leader Maintenance
1
2
3
SEQ SYM
1.1
1.2
1.3
1.4
1.5
File:
Symbol Legend: Quality Safety Ergonomics Critical Knack Stockton Robots
needle is not in green.
If in red STOP machine and notify the Process Tech. and/or Supervisor.
If in red STOP machine and notify the Process Tech. and/or Supervisor.
Visually Inspect the pressure on the air flow valve for lock. Adjust the pressure if the
Visually Inspect the pressure on the air flow valve for extend . Adjust the pressure if the
needle is not in green.
If in red STOP machine and notify the Process Tech. and/or Supervisor.
Visually inspect Water Flow Meter. Any range of green is acceptable.
green range. If in red STOP machine and notify the Process Tech. and/or Supervisor weld on parts to specifications.
Visually Inspect the Argon Flow Meter . The ball in the sight glass should be in the STOP machine if in Red Not enough gas to form proper
Element Number 1
Operational Analysis Keypoint Reason
Station Stop #1
Element Name TPM Checks
Rev. Date: 5/9/2012 JOB ELEMENT SHEET
Control Block
Group Leader Engineer Department / Cell Roboic Welder #1014
If in red STOP machine and notify the Process Tech. and/or Supervisor.
needle is not in green.
Visually Inspect the pressure on the air flow valve for clamp. Adjust the pressure if the STOP machine if in Red If air is too high it can bend the part
E K Press #1 Autonomous Maintenance
1
1 2 3
45
3 Checksare
onback right
ofM/C
1
2
3
4
5
1
2
4
5
1.1
1.2
1.3- 1.5
01-28-20 01-28-20 01-28-20 01-28-20 01-29-20 01-29-20
TPM - SINGLE POINT LESSON (SPL)
Subject
Implementation of Visual Control on the
Pipe Chamfering Machine.
Number 132
Date January 23, 2020
Machine Code: M1061 Participants: George White & Anthony Harris
Prepared by : John Paul
Classification
Training
Dates
Instructors
John Paul John Paul John Paul John Paul John Paul John Paul
Participants
David Mathews
Edouard Lee
Joseph AlanHenry John
RichardPaul MichaelEvans
Improvement
Case
Problem
Case _____________
Basic
Knowledge
Leader Manager
TPM Coord.
Supervisor
X
BEFORE AFTER
Difficult access to
inspect the toothed
belt.
Easy access to inspect -
implementation of visual control
(polycarbonate sheet)
John Peter
01-24-20
Robert W.
01-24-20
LouisWood
01-27-20
Charles
Green
01-25-20
Work Procedures
Checklists
SPL’s
• Checklists and Procedures capture and document good practice
• Enables tasks to be codified for the whole organization and
activities to be effectively executed.
• Represent current best practices for craftspeople, across plants /
divisions, assuring consistency and continuity.
Maintenance Plan
Implementation
• Visual Management is used to make
defects visible and identify the
locations of defects at a glance…
• A tagging system is used to highlight
defects found during the
inspection/maintenance activity.
• Tags attached to the equipment
where problems are discovered.
Repair works orders arising from
Autonomous Maintenance,
Planned Maintenance,
Breakdown Maintenance must
be effectively managed. Ideally
use a visual management board
1st Shift
2nd Shift
3rd Shift
• This is a systematic process used to improve MRO
(parts) usage and costs.
• Used tools, maintenance parts etc. are collected
(bag and tag).
• They are analyzed using problem solving methods.
• Root causes of premature tool/parts breakage are
addressed, captured in standards and shared as
best practices.
Monitoring & Evaluation
​T1 & T3
Daily
meeting
MTTR
MTBF
• The maintenance
activities are
monitored daily,
weekly, monthly.
• The evaluation on an
ongoing basis is to
ensure that this activity
is effective and
potential problems are
identified
We mainly use MTBF & MTTR in TPM!
MTBF = Run Time (or Total Operating Time) / Nb of Failures
(MTBF : Mean Time Between Failures)
MTTR = Total Time to fix the Failures / Nb of Failures (MTTR
: Mean Time To Repair)
Availability % = (MTBF-MTTR) / MTBF x 100
8
TENNECO CONFIDENTIAL
ROOT CAUSE PROBLEM SOLVING
Main Aims:
• Root cause problem solving aims to identify and address underlying cause/s of a problem. By getting to the root cause of an issue, you can develop effective & sustainable solutions that prevent the problem from recurring.
Problem Complexity
‘A3’ – Plan-Do-Check-Act
Local
Simple/independent
Common
sense
Experience
sharing
A3
3 steps
8 steps
6 Sigma
Problem complexity/scope
Business
impact
$
Complex/interrelated
large
Local team, front line
Support team, area/FF
SME involvement, plant
Sporadic Repetitive problems Infrequent
Escalation
process
• Selecting appropriate level of problem solving effectively find the root cause/s whilst utilizing resources efficiently (effort, toolset…).
Problem type I:
• Abnormality or Gap to
known standard.
Correct a process to
get back within its
specifications/targets.
Describe the Problem
Analyse Problem
Identify Cause
Plan/ Select Counter Measure
Verify Effectiveness
Adopt & Standardize
Problem
description
What?
Where?
When?
How
many?
Who?
How
often?
POSSIBLE ROOT CAUSE
Use additional Problem solving & Quality tools as appropriate
Cause-and-Effect Diagram
PROBLEM SOLVING WORKBOOK
1
1
1
1
1
1
Systems / Man
Machines
Materials
Methods
Measurements
Environment
C
A
U
S
E
S
O
F
T
H
E
D
E
F
E
C
T
EFFECT OF THE DEFECT
1
1
1
1
1
1
Personnel
Machines
Materials
Methods
Measurements
Environment
1
1
1
1
1
1
Personnel
Machines
Materials
Methods
Measurements
Environment
▪ Take the selected possible causes
▪ Conduct 5 Why analysis
documenting all possible branches.
Get to root causes
▪ Use data & facts to
confirm/disprove validity of each
branch
▪ Plan trials and experiment to help
confirm assumptions
Plan to evaluate potential solutions based on…
• Effect on the problem
• Practicality
• Cost & Time to implement/utilize
• Acceptance
Consider…
• Procedures & Instructions
• Personnel Required and Training
• Production Scheduling
• Unwanted affects
• Experiments can demonstrate correlation /
causation between input and output.
• Have we identified the right ones?
• Do we need to go back to the Process Map?
• Irrespective – we have increased our learning
• We can rule out some inputs.
• We are seeking the “ truth ”
Process side:
Update of relevant standards
5S, Work instructions, Visual
management, TPM, Control
plans
FMEA’s, Drawings, …
System side:
• What prevented us from being first time right?
• How could we improve the system to avoid the
occurrence in the future?
• Adjust roles and responsibilities?
• Could we improve the system to signal
abnormality early enough before it turns out to
become a problem?
• Baseline: A3 report shall be used to
document the learnings from the closed
activity
• Ensures knowledge can be shared
between similar manufacturing lines,
process teams from same area, between
focus factories/value streams from same
plant, between plants, between regions.
• Problem needs to be solved at the lowest level. Use basic problem-solving approaches
first. If this approach is not successful then can escalate and utilize higher level
problem-solving e.g., TiPS, 8 steps, six sigma, etc.
Problem type II:
Improve towards ideal
state. Adjust the
process to reach new
specifications & better
performance.
• Multilevel Pareto analysis
helps you scope down &
focus; to maximize the
benefit.
• What is the problem.
• What part has a problem?
• New problem or chronical?
• Where did the problem occur
• Where did we identify the problem?
Who reported the problem?
• Who is affected by it?
• …..
• Process Mapping - GO & SEE !
• Walk the process
• Do NOT take process maps from
books!
• Where is the Point of Cause
• Where the problem has been
identified
• Where are possible escape points,
detection failures from the
process
Fishbone diagram is a
good tool to help
summarize all
potential inputs from
brainstorming, using
the 6M structure.
Problem
Manpower Machine Manpower Machine
Method Method
Material Material
How Made? (Occurrence) Why Made? (System)
Environment Environment
Measurement
Measurement
A3 Format
Local team, front line
Support team, area/FF
SME involvement, plant
​
B
usiness
impact
$
​Problem complexity/scope
​Local
​Sporadic
​Simple/independent
​Repetitive problems
​Complex/interrelated
​large
​Infrequent
​Experience sharing
​Common sense
​8 steps
​A3
3 steps
​6 Sigma
​Focus
PLAN
DO
CHECK
ACT
Define the Problem
Analyze the Problem
Identify “true” Causes
Reflect about possible
counter measures
Select the most appropriate
counter measure
Confirm the expected outcome
after implementation of the
counter measure
Verify the effect of proposed
counter measure on the problem
Compare Actual outcome with the
expected one
Adopt as permanent/Standardize
if objective is achieved
Confirm lessons learned
If the results are not satisfactory,
run another loop
Multi-Level Pareto
Possible
Cause
Potential
Cause
Potential
Cause
Actual
Cause
Root
Cause
Potential
Cause
Actual
Cause
Potential
Cause
Potential
Cause
Actual
Cause
Potential
Cause
Potential
Cause
​WHY
​WHY
​WHY
​WHY
9
TENNECO CONFIDENTIAL
• Workstation layout &
visual representations of
all safety procedures and
quality checks.
• Tasks are broken down to
elemental levels for
times and movements.
This gives a cycle time for
the sequence which is
then compared against
the takt time.
Standardized Work Sheet
Properties: 3 main elements in Standard Work:
Relation to other PS –
elements:
• VSM
• Employee Empowerment
• 5S
• Visual Management
• Quality Tools
• JIT
Once times have been established on the Standardized
Work Documents the balance of the different jobs is
shown on the Work balance charts. Generally speaking
the types of activities performed with the use of a Work
balance chart can be divided into:
• Rebalance of work to implement and/or maintain full
work
• Rebalance of a process in the event of line speed
change
• Rebalance of work for improvement through KAIZEN.
• Graphically represent the
operator & machine time
for each step in the
sequence.
• Allows the work
sequence to be analyzed,
and overlapping (waste)
time to be eliminated.
This is often used in the
case of multi-machine
handling where one
operator is running more
than one machine.
Standardized Work Combination Table
• Determine the time per
work element. Typically a
work element is clocked
10 times, and the best
repeatable (not
necessarily the average!)
is chosen. The sum of all
work element times
describes the time
necessary to perform the
process.
Time observation sheet
• Determine the actual
processing capacity of each
machine in the work
sequence
• This ID’s where the bottle
necks are and which areas
need to be focused on to
ensure takt time can be met
by all the machines. It is
also used to check
processing capacity when
takt time is changed.
Production Capacity Sheet
Operators
A B C D E
Takt Time
1. Preparation
• Form a team
• Communicate to all affected personnel
what you are doing and why
2. Current State
• Calculate takt time
• Observe the process
• Capture the Work sequence elements
• Establish Standard time for element
• Capture current WIP
• Fill out the Standardized Work
Combination Table (if needed)
• Create Operator Balance Chart
• Fill out Standardized Work Chart
• Fill out capacity sheet if needed
3. Improve
• Analyze the completed sheets
• Analyze Videos (prefer. with
operators)
• Use checklists to identify
improvements (Multi-Machine
manning, ECRS*)
• Optimize work balance chart
and/or machine balance chart.
• Define improvement actions
4. Training and follow-up
• Fill out standard work
documentation for improved
processes
• Organize training
• Process confirmation
Operators
A B C D
Takt Time
Total Work Time (p. cycle)
Takt Time
= # of Operators
needed
Operator Requirement Formula
Total Work Time (p. cycle)
Takt Time
= # of Operators
needed
Operator Requirement Formula
WORK STANDARISATION
Main Aims: A method to document and control an agreed standard for performing operation and indirect tasks in a manner that will provide for Continuous Improvement
What is Standardized Work?
A standard work procedure is the result of organizing tasks in
the best sequence of steps to make the best use of people,
equipment, tooling and materials.
Objectives:
… Safety: the safest way to do the job
… Quality: Increase process stability by reducing errors and defects
... Cost: stipulate the manning level and rate of production... Delivery :
standardize output therefore ensuring we deliver parts on time
… Flexibility to takt: Provide a means to adjust resources to changes in
customer demand
… Kaizen: Provide a basis for improvement
… Training: Ensure organizational knowledge & best practices are
documented and followed
How to Proceed Work Balance
Standard work in process: This is items
of work that are required in order to
maintain a continuous cyclic flow of work
i.e. an operator in charge of many
machines will require std work in process
at each machine.
Takt Time: This is the time in which one
product/component needs to be
produced in order to satisfy the
customer demand. The formula is:
Takt Time = Operating Time
Customer Demand
Working Sequence: This is the sequence
or order in which a cycle of work is
completed. If the work sequence is not
specified then the output of the work
cannot be reliably specified.
Standardized Work Documents
STEP 1: Establish the Takt Time per
piece for the cell.
STEP 2: Determine the Total Manual Cycle Time
per piece for the
cell.
STEP 3: Determine the optimal manpower
required for the cell.
Optimal Cell Manning
Indirect Labour Standardization
Develop a standardized work model that can be applied
for every Indirect function
How
• List all Indirect functions, by department
• Identify characteristics for each Indirect function and
put them in groups
• Develop a concept/model to apply the standard work in
each group
How to Maintain
Leadership
Developed by Persons
doing the activity
Leader Routine
Verification
4. Frequent and brief interactions
3. Leaders should be learning and
understanding
2. Action-oriented and done sitting
with the employees
1. Scheduled and synchronized
• Process confirmation is the standardized
way by which leaders ‘go and see’ that the
process is delivering its target condition
and where it isn’t, understand and act on
the root causes
New Hires / Retraining
• New hire onboarding & training
should be tracked and
monitored to ensure all
operators on the line can
perform tasks per standard
work (SOP)
Standard Operations Procedure./ Sheet Skills Matrix
10
TENNECO CONFIDENTIAL
SINGLE MINUTE EXCHANGE OF DIES (SMED)
Main Aims:
• SMED is a technique to reduce changeovers time (and optimize resources usage where possible)
Definition
E D
S M
Single Minute Exchange of Dies
Changeover
Production run
Product A
Production run
Product B
Last
part
First Good part
At rate
Changeover:
• Preparation (tool, material, document, etc...)
• Unload / Load — Remove / Install (tool, jigs, material, etc...)
• Locate / Set / Clamp (tool, jigs, etc...)
• Adjust / Try-out
• Clear away / Wrap the C/O
Performed between the processing of two different variants.
Changeover time is the time between the last good part of one
production run to the first good part of the Next Production run.
The time needed can be divided into external and internal
changeover time.
External Changeover:
Setup activity that can
be done while the m/c is
running
Internal Changeover:
Setup activity that can only
be done when the m/c is
stopped.
Current Changeover Time
External Internal
New C/0 Time
Internal
External
Step 4 :
Reduce
Step 3 :
Convert
Step 2 :
Separate/Externalize
Step 1 :
Identify
How to Proceed
Operations
Changeover Time
1
• Understand the needed operations to perform a changeover:
• ID all needed operations & sequence.
• Evaluate time for each operation.
• Collect information regarding needed items (like tools,
documents, gages, etc…).
• ID all safety concerns and the difficulties encountered.
• Keep separated those activities that can be considered as pure
waste like walking, searching, …
Step 1: Identify
Operations
External Internal
Changeover Time
Changeover Time
1
2
Step 2: Distinguish between INTERNAL & EXTERNAL operations
• Do not spend
money on step 2!
• Focus on low cost,
no cost, easier to
implement’
solution!
Previous part number New part number
Changeover
BEFORE AFTER
Some current Internal operations can be Externalized and be
done either:
BEFORE stopping the machine (the last part): as a
preparation
Or AFTER restarting the machine (the first good part at rate)
Operations
External Internal
Changeover Time
Changeover Time
External Internal
1
2
3
Step 3: Convert INTERNAL into EXTERNAL operations
• These solutions are typically more technical than organizational,
and often more expensive than the ones implemented during the
Step 2.
• Few very typical examples:
• Tool pre-assembly (e.g., Cassette-die, with cassette pre-assembled
externally)
• Tool pre-setting (e.g., Pre-setting bench)
• Tool pre-conditioning (e.g., Pre-heating bench)
Changeover Time
Operations
External Internal
External Internal
External Internal
External Internal
Changeover
Time
1
2
3
4
Step 4: Reduce both INTERNAL and EXTERNAL operations
• Start with the INTERNAL
activities as the machine
is stopped : impact on the
changeover time
• Continue with the
EXTERNAL activities :
impact on productivity
and availability of critical
resources (setters)
Minimize MOTION – less walking,
searching,…
• Improve storage & management of tools
and all needed items
• Parallel operations: more than 1
operator (Be very careful about
Safety!!!)
• Standardization of the main functions
• Focus on bolts/screws elimination
• Eliminate adjustment : Right First Time
• Automation / Mechanization
Bolts and Screws focus. Set-up Cart
Clearly defined SOP
Time
Date
​Otherwise, we return to,
or find new, BAD HABITS.
​Standardization ​Ownership ​Auditing
Eliminate Adjustment
Sustain
Track each changeover v target Escalation / Counter Measure
11
TENNECO CONFIDENTIAL
VISUAL MANAGEMENT AND CONTROL
Main Aims:
• Implement systems that generate control within the working environment, enabling all members to differentiate between normal & abnormal immediately
Current State:
 Waste (e.g. searching for tools)
 Little transparency (due to lack of
orderliness and information
overflow)
 Quality risks due to lack of
cleanliness
 Too many accidents
 Minimal member involvement
Future State:
 Proactive waste elimination
 Increases productivity / reduced cost
 Improved working environment
 No Accidents
 Increase of morale and motivation
 Member involvement in problem
resolution / continuous improvement
• Visual Management systems make the process
transparent – an abnormality can be identified
IMMEDIATELY. The status of the business is
communicated visually, at a defined frequency, and is
therefore controllable. Waste is driven out of the
process. The Visual Management concept provides a
common link through all of the PS elements. To
CONTROL the elements and tools (to realize their
benefits) we must SEE the condition.
• There is little investment required to achieve a high
return. The reaction of the organization to the visual
information is critical. Without recognition and
response, PERFORMANCE will not be achieved.
DEFINITION
See 5S
Clear identification of
parameters of control
Automatic equipment / human
response to parameters exceeding
the standard
Visual
Management
Visual
Control
5S
Implementation
What is Visual Management?
Objective
How to Proceed
Complete Current State Map (see VSM), grasp the current
condition
Set the STANDARDS
Communicate Visual Management purpose / benefit to ALL
employees
Select a pilot line / area
Implement Visual Management and assess impact upon
metrics
Confirm, and implement systems to maintain, and roll out
People record information by:
Sight: 83%
Hearing: 11%
Smell: 3.5%
Touch: 1.5%
Taste: 1%
Team Territory:
Identification of territory
Identification of activities, resources, products
Identification of the team
Markings on the floor
Marking of tools and racks
Technical area
Communication area and rest area
Information and Instructions
Neatness (broom)
Visual Documentation
Manufacturing instructions & technical
procedures
Displaying Indicators
Objectives, results, and differences
Visual ProductionControl
Computer Terminal
Productions Schedule
Maintenance Schedule
Identification of inventories and work-
in-process
Visual Quality Control
Monitoring signals for machines
Statistical process control (SPC)
Record of problems
Rendering Progress Visible
Improvement activities
Company project & mission statement
Visual Management Elements / Sub-Elements
1 – Workplace organisation – 5S
LINE ABC
A108 X292 CY089
A108 X292 CY089
Scrap
2 – Visual Displays & Escalation rules
4 – Visual Controls
3 – Visual Metrics
Presse
N12
Press
N12
5s
5S of the workplace is the 1st Step of
implementing visual management
Visual Display & Escalation Rules
• Visual Displays are methods to visually communicate important
information and to make them accessible to anybody (not only to
the “experts” of the area).
• This typically includes information like:
• Safety, Storage, Quality, Operation, Work environment,
Equipment, etc…
Scrap
• Visual Metrics are used to inform and
communicate in a comprehensive manner
results, progresses, status, etc…
• The purpose is to make performance visible.
• This is typically achieved by using:
- Visual representation like graphs, Pareto's,
action plans, etc…
- Ideally using colours, symbols, smileys, arrows,
etc…
Visual Metrics
Visual Control
• Visual Controls are about building Established Standards
into the workplace allowing easy management and early
abnormalities detection.
• Make the workplace environment communicate itself the
standard conditions.
• This is typically achieved by using:
• Visual aids on machine, visual scheduling and stock
management, visual documents (SOPs), etc…
• Ideally using limits, colours, alerts etc….
A B C
A
A
A
A B
C
B
D
D
E
E
E
E
F
F
F
Escalation rules should be displayed, trained
and audited
Escalation Rules
• Execute action to improve trends and to put the onus on
those responsible for the area to act.
12
TENNECO CONFIDENTIAL
5S – WORKPLACE ORGANISATION
Main Aims:
• 5s methodology results in a workplace that is well organized, clean, uncluttered and safe, to help reduce waste and optimize productivity.
What is 5S?
Traditional State:
 Too many accidents
 Waste (e.g. searching for tools)
 Little transparency
 Quality risks
 Cleanliness / orderliness are not part
of every operator‘s personal attitude
 Minimal member involvement
Future State:
 Increased safety
 Transparent processes
 Increase Transparency
 Increased productivity / reduced cost
 Increased morale and motivation
 Member involvement
 Enhanced plant appearance
5S is a systematic approach to improve cleanliness and orderliness in the workplace. The method can and should be used on the shopfloor as well as
in the office. Orderliness and Cleanliness make all processes transparent, so that an abnormality can be identified IMMEDIATELY. Therefore 5S is also the basis for Visual
Management:
Definition: Distinguish between what is, and what is not needed
 Identify items that are not needed or never used throughout
a workday.
 Attach a 5S Tag to items in question that may be unneeded
or broken.
 Move tagged items to a temporary holding area.
 Set a time to hold for the tagged items.
 Review red tagged items and determine whether to use
elsewhere, store, or discard
Definition: A place for everything, and everything in its place...
 Store all items close to where they are needed to avoid unnecessary handling and
transportation; order according to frequency and sequence of use
 Set and document the Visual Standards
 Identify and mark the home positions of equipment, flowracks, process and
pedestrian related issues (i.e. floor tape / walkways / shadow board)
 Identify visually the minimum and maximum levels of relevant items (ie. Inventory)
Benefit: Clear Visual standards – measurement of organisational discipline.
THE ABNORMAL BECOMES CLEAR EASILY.
Definition: Cleaning is about self-discipline!
 Cleaning involves all senses: Seeing, Hearing, Smelling and Touching
 Prioritize safety, quality and reliability issues
(merely cosmetic actions have lowest priority)
 define frequency to a level that sustains set standard
Benefit: Safe and friendly working environment, developing member
OWNERSHIP
Definition: MAINTAIN the STANDARDS through discipline
and habitual regular process confirmation by Leadership
 Daily confirmation by ALL organisational levels
(NO unnecessary items, NO dirt, NO mess)
 Documented record and visualisation
 Continuous challenging of standards to drive
continuous improvement and operating culture (create
a crisis – continuous tension)
 Use Kaizen workshops to improve standards
 Recognition to areas / members with outstanding
effort / condition
1. SEIRI = Sort
2. SEITON = Set in Order
3. SEIKETSU = Shine
4. SEISOU = Standardize
5. SHITSUKE = Sustain
Definition: Do the right things in the right way, every time!
 Set and document the standards and schedule for the first three S‘s
 Assign responsibilities by department, group, team and individual
(VISUALIZE!)
 Set management escallation
process for defined problem
trigger points (i.e. no. of
defective products exceeds
standard)
 Cleaning and Setting things in
order become DAILY actions
Objectives
How to Proceed
Sort
Set-in-Order
Shine
Standardize
Sustain
Physical Change Procedures to sustain
Seiri
(Sort)
Seiton
(Set in order)
Seiso
(Shine)
Seikets
(Standardize)
Shitsuke
(Sustain)
To neatly
arrange and
identify parts
and tools for
ease of use
To conduct
a cleanup
campaign
To conduct seiri,
seiton, and seiso
daily to maintain a
workplace in
perfect condition.
To form the
habit of always
following the
first four S’s.
To separate needed
tools, parts, and
instructions from
unneeded materials
and to remove the
unneeded ones.
Reduces search
Fight waste
Improve productivity One TEAM!
Facilitates troubleshooting
Trust customers
Visual inspection Reduces unplanned downtime
More effective and more efficient
MUDA hunting
Ergonomics and safety improvement Quality improvement
Exposes problems
Spread discipline to follow the
standard
Improve and maximize space Personal and professional growth
Define Responsibilities
• Define areas (the whole site including to the
boundary of the site)
• Define champion for each area
• Train the local team members & champions
• Development of the champions by co-auditing
• Organize audit structure (cadence, audit
frequency)
• Follow-up audit results and action items
Recognition - Award Layered Audit Process 5S Audit

More Related Content

Similar to Operating System One Pager for quality.pdf

Kingsleys Power Point Presentation on Operations Management.pptx
Kingsleys Power Point Presentation on Operations Management.pptxKingsleys Power Point Presentation on Operations Management.pptx
Kingsleys Power Point Presentation on Operations Management.pptx
Kingsley Aduma
 
Cb12e basic ppt ch11
Cb12e basic ppt ch11Cb12e basic ppt ch11
Cb12e basic ppt ch11
Eric
 
Lean manufacturing overview
Lean manufacturing overviewLean manufacturing overview
Lean manufacturing overview
Pruek Pinyo
 
Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...
Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...
Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...
Naseel Ibnu Azeez
 
Just In Time and Lean Operation Chapter Presentation
Just In Time and Lean Operation Chapter PresentationJust In Time and Lean Operation Chapter Presentation
Just In Time and Lean Operation Chapter Presentation
SINGHZEE
 
Top 25 lean tools
Top 25 lean toolsTop 25 lean tools
Top 25 lean tools
GarrettBittner
 
Operation management
Operation managementOperation management
Operation management
Mamta Karanji
 
Innovative Inventory and Production Management Techniques
Innovative Inventory and  Production Management TechniquesInnovative Inventory and  Production Management Techniques
Innovative Inventory and Production Management Techniques
narman1402
 
lean manufacturing.ppt cost profit accounts
lean manufacturing.ppt cost profit accountslean manufacturing.ppt cost profit accounts
lean manufacturing.ppt cost profit accounts
SabaKhalid48
 
OM1 e06 (1).pptx
OM1 e06 (1).pptxOM1 e06 (1).pptx
OM1 e06 (1).pptx
roli13
 
Standardization(work study & measurement)
Standardization(work study & measurement)Standardization(work study & measurement)
Standardization(work study & measurement)
Nisarg Shah
 
Unit I.pdf
Unit I.pdfUnit I.pdf
Ch11 introto business
Ch11 introto businessCh11 introto business
Ch11 introto business
Ajit Kumar
 
Cellular manufacturing
Cellular manufacturingCellular manufacturing
Cellular manufacturing
Jitesh Gaurav
 
Cellular manufacturing
Cellular manufacturingCellular manufacturing
Cellular manufacturing
Jitesh Gaurav
 
Cheat-Sheet-Lean-Manufacturing-EN.pdf
Cheat-Sheet-Lean-Manufacturing-EN.pdfCheat-Sheet-Lean-Manufacturing-EN.pdf
Cheat-Sheet-Lean-Manufacturing-EN.pdf
Christoph Hachen
 
Lean Manufacturing
Lean Manufacturing Lean Manufacturing
Lean Manufacturing
Marico Ltd.
 
Lean operations presentation
Lean operations   presentationLean operations   presentation
Lean operations presentation
Andy Dobson - BSc. FMM
 
Presentation on Just in Time
Presentation on Just in TimePresentation on Just in Time
Presentation on Just in Time
Musfiqur Rahman
 
Lesson 10 - Value stream mapping
Lesson 10 - Value stream mappingLesson 10 - Value stream mapping
Lesson 10 - Value stream mapping
TunAnhTrnh9
 

Similar to Operating System One Pager for quality.pdf (20)

Kingsleys Power Point Presentation on Operations Management.pptx
Kingsleys Power Point Presentation on Operations Management.pptxKingsleys Power Point Presentation on Operations Management.pptx
Kingsleys Power Point Presentation on Operations Management.pptx
 
Cb12e basic ppt ch11
Cb12e basic ppt ch11Cb12e basic ppt ch11
Cb12e basic ppt ch11
 
Lean manufacturing overview
Lean manufacturing overviewLean manufacturing overview
Lean manufacturing overview
 
Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...
Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...
Engineering Design: Prototype to Product-Planning, Scheduling, Inventory Cost...
 
Just In Time and Lean Operation Chapter Presentation
Just In Time and Lean Operation Chapter PresentationJust In Time and Lean Operation Chapter Presentation
Just In Time and Lean Operation Chapter Presentation
 
Top 25 lean tools
Top 25 lean toolsTop 25 lean tools
Top 25 lean tools
 
Operation management
Operation managementOperation management
Operation management
 
Innovative Inventory and Production Management Techniques
Innovative Inventory and  Production Management TechniquesInnovative Inventory and  Production Management Techniques
Innovative Inventory and Production Management Techniques
 
lean manufacturing.ppt cost profit accounts
lean manufacturing.ppt cost profit accountslean manufacturing.ppt cost profit accounts
lean manufacturing.ppt cost profit accounts
 
OM1 e06 (1).pptx
OM1 e06 (1).pptxOM1 e06 (1).pptx
OM1 e06 (1).pptx
 
Standardization(work study & measurement)
Standardization(work study & measurement)Standardization(work study & measurement)
Standardization(work study & measurement)
 
Unit I.pdf
Unit I.pdfUnit I.pdf
Unit I.pdf
 
Ch11 introto business
Ch11 introto businessCh11 introto business
Ch11 introto business
 
Cellular manufacturing
Cellular manufacturingCellular manufacturing
Cellular manufacturing
 
Cellular manufacturing
Cellular manufacturingCellular manufacturing
Cellular manufacturing
 
Cheat-Sheet-Lean-Manufacturing-EN.pdf
Cheat-Sheet-Lean-Manufacturing-EN.pdfCheat-Sheet-Lean-Manufacturing-EN.pdf
Cheat-Sheet-Lean-Manufacturing-EN.pdf
 
Lean Manufacturing
Lean Manufacturing Lean Manufacturing
Lean Manufacturing
 
Lean operations presentation
Lean operations   presentationLean operations   presentation
Lean operations presentation
 
Presentation on Just in Time
Presentation on Just in TimePresentation on Just in Time
Presentation on Just in Time
 
Lesson 10 - Value stream mapping
Lesson 10 - Value stream mappingLesson 10 - Value stream mapping
Lesson 10 - Value stream mapping
 

Recently uploaded

Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
jeffkluth1
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
CLIVE MINCHIN
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
Top Forex Brokers Review
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
How to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptxHow to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptx
Charleston Alexander
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Stone Art Hub
 
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Herman Kienhuis
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
Rbc Rbcua
 
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
Lacey Max
 
How HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdfHow HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdf
HumanResourceDimensi1
 
Profiles of Iconic Fashion Personalities.pdf
Profiles of Iconic Fashion Personalities.pdfProfiles of Iconic Fashion Personalities.pdf
Profiles of Iconic Fashion Personalities.pdf
TTop Threads
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Neil Horowitz
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
AnnySerafinaLove
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Operational Excellence Consulting
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...
UdayaShankarS1
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
Alexandra Fulford
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
APCO
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 

Recently uploaded (20)

Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
 
Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024Best Forex Brokers Comparison in INDIA 2024
Best Forex Brokers Comparison in INDIA 2024
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
 
How to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptxHow to Buy an Engagement Ring.pcffbhfbfghfhptx
How to Buy an Engagement Ring.pcffbhfbfghfhptx
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
 
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...
 
list of states and organizations .pdf
list of  states  and  organizations .pdflist of  states  and  organizations .pdf
list of states and organizations .pdf
 
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
 
How HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdfHow HR Search Helps in Company Success.pdf
How HR Search Helps in Company Success.pdf
 
Profiles of Iconic Fashion Personalities.pdf
Profiles of Iconic Fashion Personalities.pdfProfiles of Iconic Fashion Personalities.pdf
Profiles of Iconic Fashion Personalities.pdf
 
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
 
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
 
Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...Negotiation & Presentation Skills regarding steps in business communication, ...
Negotiation & Presentation Skills regarding steps in business communication, ...
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
 
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
 
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta MatkaDpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Satta Matka
 

Operating System One Pager for quality.pdf

  • 1. 1 TENNECO CONFIDENTIAL Monthly Business Group Review Weekly Plant CI Review Daily Idea Generation IDEA MANAGEMENT Main Aims: • The aim of continuous improvement ideas is to systematically identify, develop, and implement innovative solutions and enhancements within an organization's processes, products, &/or services. Potential sources of CI ideas. CI Pipe Line CI/productivity Idea pipeline Quick Kaizen Standardized work Employee suggestions Shift handover & huddle Andon “Help Chain”/ Practical Problem Solving Hour by hour performance management boards Improvement ideas supported by cross functional team 5 Why / Fishbone / A3 RCPS Kaizen / Model cell or line deployment Daily shop floor review/observation Daily KPI trends S / Q / D / P Consumption Tower CI pipeline / Productivity reviews Staff meetings Financial reviews P&L and budgets results Plant Ops reviews (MOR) Scorecard reviews Hourly Production operators & team lead / group lead Daily Production & cross functional support team Weekly Functional Team Members Management Support Monthly Operations review BU leaders, Ops directors, plant managers • CI ideas generation is a dynamic and iterative process that involves all levels of the organization • Fostering a CI environment leads to a culture of innovation and adaptability. Employee Suggestions: Submit an idea Paper Forms Google Forms Gather ideas Collection Boxes Database Prioritize Ideas / Execution Employee suggestions should be managed systematically from generation to execution Collected ideas will be managed by Lean Partners and delegate the implementation to corresponding departments Corresponding department takes ownership to develop and implement the idea Lean Partners will track implementation and verify the completion Lean department will award author of the completed ideas with prizes of their choosing 1 2 3 4 Department Owners responsible for the implementation Color-coded cards are referenced for Safety or CI ideas or issues SQDCP Classification of idea/issue Status idea/ issue The Originator: • Fills out CI card. Places on CI Board The Group Leader • Reviews card, provides feedback, places it in the Assigned slot. • Manage the process by tracking actions on the CI Board daily • Communication to TLs daily… status of key actions, ensuring feedback flow. General CI T-card Safety CI T-card Safety T-card (Stop-Call-Wait) Productivity Reviews CI Management Board Escalation Meeting (Tier) • WAVE - structured stage gate process. • Clarity about improvement progress. • Visibility enables timely action to ensure progress. Best Practice Sharing & WAVE One platform to share initiatives that were successfully implemented with sustained impacts Library of details on knowledge shared across (linked with asset when applicable) Actions required from topic managers (CI/ EHS / Quality, etc.) to review & act on if the shared knowledge is applicable & actionable One Knowledge Database WAVE Database Ideas Realized Track Implement Plan Validate L0 L1 L2 L3 L4 L5
  • 2. 2 TENNECO CONFIDENTIAL IDM CONSUMPTION MANAGEMENT & REDUCTION Main Aims: • Optimize the spend on indirect materials to ensure continuity of the production process while minimizing the expense incurred Optimisation Tools Explanation: • 3 areas x 7 Tools used as strategies for optimisation of IDM spend Strategy Usage control for supplies Increase % of repair parts Optimize tool life Tool Reusability Spares Inventory Sell-Back of Obsolete Inventory VMI & Supplier Consolidation What is it? Cost Per Unit (CPU) reduction & usage control Standardize processes to enforce repair Consolidate repair suppliers and formalize agreements Consider in- house repair expertise for high frequency items Extend tool life by tracking tool CPU and 'bag & tag' process Replace single- use (cutting) tools with reusable, re- grindable, re- sizeable options Optimizing the min/max stocks levels. Keep, transfer, sell, scrap, run- down zero usage or excess inventory. Vendor Managed Inventory & Supplier Consolidation Reduce ✓ ✓ ✓ ✓ ✓ Re-use ✓ ✓ Repair ✓ ✓ ✓ ✓ ? Recycle ✓ Supplies and Maintenance Tooling Inventory Management Optimize repair suppliers Repair v Buy Usage Control Tool Reuse Optimize Life VMI & Supplier Consolidation Sell-back Obsolete Inventory Spares Inventory Data collections Track cost and CPU ▪ Connect purchase order to Work center. ▪ ‘What gets measured gets managed’! Data analysis ▪ Analyze consumption ▪ Use pareto!...focus on top 10 ▪ Launch kaizen activities on identified supplies / work center ▪ Monthly review and update with project owner ▪ Are improvement actions driving the cost? ▪ Are actions taken sustainable and sustained? Usage Control for Supplies Repair v Buy Increase % of Repair Parts Optimise Repair Suppliers • Including repair criteria/notion in parts issuance procedure • Establish a “typically able to be repaired” list of items • Establish standard repair protocols ▪ Consolidate the repair suppliers across sites and formalize agreements ▪ Consider setting up in-house repair expertise for high frequency items Optimise Tool Life Tool Life Attainment, extension and re-specification • Extend tool life (and machine parts) by tracking CPU, executing a bag and tag process, conducting root cause analysis to address root causes of premature tool breakage, and implementing initiatives to address the root causes Tool Reusability • Analysis on single-use cutting tools, single use dies and other toolings - that could be replaced with inserts or reused. Spares Inventory Stock Stock level divided by 2 Q2 Q3 Q4 5 parts Batch-size reduction = Lower Stock + Higher Flexibility Q1 Stock Q1 Q2 Q3 Q4 Stock level 10 parts Data Analysis • Regular review of usage • Optimizing the min/max based on usage • Ensure the right order frequency and right order size • Benefits • This will save the company money via a one-time inventory reduction • Ensures re-order levels are continuously optimized • Clear up critical inventory storage space Sell-back of Obsolete Inventory Outputs Inputs Derived factors ▪ Optimized max ▪ Optimized min ▪ Cycle stock ▪ Safety stock ▪ Demand variability ▪ 12mo demand ▪ Lead time ▪ Critical part (Y/N) • Reduce cash in excess inventory • Manage materials no longer active • Frees up space • Reduces the need to write-off • Deal with excess or obsolete inventory Idea database ▪ Create a master list of ideas that we can possibly deploy in other facilities Plant clusters ▪ Identify plants with similar processes and technologies – ‘clusters’ within each region ▪ Define applicability of ideas within those plants/clusters Read-across sessions ▪ Create a master list of ideas that have high feasibility of deploying in other facilities ▪ Rigorous tracking of performance to ensure deployment of read- across ideas Enablers – Sharing Best Practices
  • 3. 3 TENNECO CONFIDENTIAL MATERIALS HANDLING MANAGEMENT Main Aims: • The aim of a materials handling system in an assembly plant is to efficiently and safely move materials, components, and products throughout the production process. This system plays a crucial role in streamlining operations and driving productivity. Benefits of Material Handling System Improved Efficiency: • Reduce manual labor and minimize time required to transport materials, Increase overall productivity and output while minimizing errors. • Reduce operational costs by optimizing the use of resources and minimizing waste. • Ensuring that materials are moved safely • Enhanced quality control by minimizing the risk of damage or contamination. • Maximize the utilization of available floor space. • Better inventory management by reducing the need for excess inventory and ensuring materials are readily available when needed. • Streamlined Workflow: Materials handling systems can be designed to support the flow of materials in a logical and efficient sequence, reducing bottlenecks and delays. Transportation Selection ​Production ​Materials warehouse ​Finish product warehouse Finished product Empties; returnable Raw materials/Semifinished products Leftovers Empties ​Flow of materials in plant Paint A Paint B Assembly 1 Assembly 2 Assembly 3 Assembly 4 ​Point-of-use delivery Milk run components ​Milk run Bars ​1 ​2 ​3 ​4 ​Component's supermarket ▪ Milk run with pre-defined route (similar to bus ride) can provide cost-effective transit method for people to hop on/off throughout defined routes…Similar logic applies to material handling… • Transport of mix of products to multiple consumption cells in repetitive route/routes • Reduced workload on travels, reduced stock in production area • Fixed frequency of route, problematic in case of unplanned urgent plan changes “Milk run (bus-delivery) Heat treat Welding Adjustment Milling Turning Painting Shipping oo o o o oo o o o Optimised for Milk run Delivery • Make it simple, direct, compact: to reduce transportation & operator movement • Apply 1-piece flow if possible: to reduce WIP inventory & raise quality issues timely • Enable easy handling from ergonomics standpoint: to improve direct & indirect productivity Flow rack Machine ​Present parts as close as possible to the point of use ​Flow racks can also go over workstations and through machines ​Size parts containers for the convenience of the operator (often small and multiple of FG pack out) ​Often flow racks between equipment ​Front Loading ​Limit the storage capacity to 2 hours maximum (more frequent delivery) ​Boxes opened for operators ​Outflow of empties & FG Materials Presentation & Supply – General Rules • Material delivered as ‘ready-to-use’ for operators without handler entering the cell • For operators, container change should be a non- interrupting activity. Component/ container size Number of variants High Low Small Large Demand based delivery Delivered in the exact quantity and in sequence Demand based delivery Swap of empty containers (2-bin system) Dedicated slide/ corridor Line side small box on flow rack (designated location) Picked & kitted Prepared per batch production ​Characteristics 2 ​Kanban Super- market (small bags/boxes or big pallets) Super- market Feed full boxes Line runner ​Operator ​Material handler 1 ​Kanban Linefeed (small bags/boxes or big pallets) Feed full boxes ​Material handler ​Operator ​Pick to order (picking full bags/boxes, no kitting) Production Line 1 Line 2 Line 3 #1 #2 #3 MT Line runner Leftovers Full boxes 4 3 ​Kitting (picking exact number of parts needed for 1 product or 1 pro- duction order) Production Line 1 Line 2 Line 3 #1 #2 #3 Full boxes Line runner Remarks  Used for replenishment of small boxes / large-load carriers  2-bin system possible  High demand on road (evenness) ​Tugger/ trailer  Used for replenishment of small boxes and large-load carriers  2-bin system possible  High demand on road (width, corners) ​Order picker  Limit the usage if possible  Primarily used for large-load carriers and special carriers  Low space requirements ​Forklift truck • Minimize internal transportation costs • Low operating costs (man, machine, ...) • High truck utilization • Low share of empty routes • Minimize plant traffic to improve workplace safety • Secure frequent replenishment of material at point-of-use avoiding delays • Adapt to building constraints, i.e. Width of roads, Corners Types of Supply Mode to Work Stations Decision Guidelines for Parts Presentation 8 Step – Design the Milk run Route Optimisation Guidelines for Cellular Manufacturing Cell / Plant Layout ​Master data collection ​Process flow and area mapping ​PFEP model preparation ​Workload evaluation ​Consumption patterns calculation ​Definition of supply modes for each part ​Design of storage locations, information flow & transportation equipment ​Evaluation of optimal routes type and frequency, resources planning ​Process step ​Current state analysis ​Future state design ​Preparation
  • 4. 4 TENNECO CONFIDENTIAL OAE MEASUREMENT & MANAGEMENT Main Aims: • OAE (Overall Asset Effectiveness) measurement and management aims to improve the efficiency and performance of manufacturing processes and machinery. OAE Definition Data Collection Minimum Requirement: Summary View for Management Machine / Cell Specific Visualisation Visualizations Tracking & Escalation Improvement B C D E A F Shutdown losses Nonworking time (shutdown, holidays, Saturdays-Sundays,…) No scheduled production (running only 1 or 2 shifts per day, lack of customer demand,…) Planned downtime losses Breaks, shift change, shift kick-off meeting, cleaning, training, meetings, preventive maintenance, trials, prototypes,… Quality losses Scrap – rework – startup loss,… Operating time Net operating time Total time: 52 wks/yr 7 days/wk 24 hrs/day Total operations time Run time Valuable operating time Important note: Valuable operating time is calculated based on Designed cycle time OAE = F / B (4 sources of loss) Overall Asset Effectiveness TEEP = F / A (5 sources of loss) Total Effective Equipment Performance OEE = F / C (3 sources of loss) Overall Equipment Effectiveness Downtime losses Breakdown, set-up, tool change, no material, no operator, planned repairs,… Speed losses Minor stoppages, reduced speed,… Losses not well declared/or wrong C/T (as calculated by difference) • OEE / OAE / TEEP calculation & losses included or not OEE, OAE & TEEP measure effectiveness at different levels : OAE (Overall Asset Effectiveness) measures how effectively the plant’s management is running the equipment. Plant OEE (Overall Equipment Effectiveness) measures how effectively equipment is running when it is scheduled to run Production Team TEEP (Total Effective Equipment Performance) measures how well an organization extracts value from its assets. Business Unit Line-side hour by hour performance board OAE (Hour by hour) database Standard OAE visuals • Data collection and visualization can be manual, automatic or a combination of both. • Various technologies already exist within Tenneco: • WERMA, MES, TEN PI, AQUIWEB ASTREE, Haldan MES,… ​168 Waterfall diagram reported weekly Loss pareto reported weekly OAE % weekly trend Top 3 losses reported daily for bottleneck machines ONLY 19% Change over 8% Quality loss 7% Breakdown Real-time OAE% and top losses (required for automated data collection & output) 6% Breakdown1 3% Breakdown2 3% Quality1 89% M1 54% M2 75% M3 62.5% 63.2% 67.8% 64.6% 67.2% 69.3% 65.6% 67.8% 70.3% 65.7% 8.3% 7.9% 8.3% 7.3% 9.4% 6.2% 7.0% 7.4% 7.1% 10.9% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2021 2022 Jan/23Feb/23Mar/23Apr/23Wk 17 Wk 18 Wk 19 Wk 20 OAE % OAE Performance & Output Set-up % OAE OAE Target 98 92 96 92 89 86 89 84 85 88 0 50 100 0 2 2 0 4 3 3 3 2 3 95 M/C #1 67 71 69 70 69 71 70 71 70 71 0 50 100 8 6 6 8 7 7 6 6 5 6 85 M/C #2 72 76 76 90 85 88 88 92 91 90 100 0 50 4 WEEK2 WEEK4 WEEK1 WEEK7 WEEK3 WEEK9 WEEK5 WEEK6 WEEK8 WEEK10 85 10 8 6 8 4 6 6 4 4 M/C #3 M/C #4 … … OAE above target OAE below target Change over loss OAE Target Hourly Status Board Automatic Data Collection & Display Andon Lights Gemba Walks Escalation Rules KPI’s Display Boards Loss Pareto & Action Plan Tier Meetings (Regular Progress Review) Main Elements for OAE Improvement … a set time, path & agenda! 98 92 96 92 89 86 89 84 85 88 0 50 100 0 2 2 0 4 3 3 3 2 3 95 M/C #1 67 71 69 70 69 71 70 71 70 71 0 50 100 8 6 6 8 7 7 6 6 5 6 85 M/C #2 72 76 76 90 85 88 88 92 91 90 100 0 50 4 WEEK2 WEEK4 WEEK1 WEEK7 WEEK3 WEEK9 WEEK5 WEEK6 WEEK8 WEEK10 85 10 8 6 8 4 6 6 4 4 M/C #3 M/C #4 … … OAE above target OAE below target Change over loss OAE Target Tier 3 Tier 2 Tier 1 Tier Meeting Visualisation Typical Improvement Tools Overall Loss Diagram - Hours 168 144 127 72 44 41 24 17 55 28 3 0 20 40 60 80 100 120 140 160 180 Total time Time not scheduled Total Operations Time Planned down time Run time Downtime losses Operating time Speed loss Net operating time Quality loss Valuable operating time Lunch Breaks Planned Downtime losses Shift changes Organization Multi-skill 3For1 1For3 Minor Stoppages (mainly Auto) Performance losses Reduced Speed (Auto or manual) Tick mark Video analysis Standardized work C/T analysis Changeovers Breakdowns Downtime losses SMED TPM Scheduling Scraps Quality losses Living pareto + shutdown limits Problem Solving xx Associated tools to improve Multi-Level Pareto
  • 5. 5 TENNECO CONFIDENTIAL PERFORMANCE MANAGEMENT Main Aims: • Performance management system improves overall organization performance by effectively managing and developing the performance of its employees, through setting clear objectives, monitoring and measurement, feedback and communication, development and training, recognition and rewards and performance improvement activities. Line Side KPI’s What is KPI Objectives of performance management board Require Elements • KPIs - to focus your teams, to make the most impact towards what's most important • Visual management tool to quickly identify deviations and close production gaps Required Elements: • Rate/target/Actual/Gap/Running total • Shift information • Loss (quality, scrap, etc.)+ Comments (loss reasons, actions, action owners, etc.) • OAE% (if generated using automated system) • Bottleneck machine mush have a line-side performance management board! Target Cascade & Tier Meetings Purpose is to align, focus, and engage team members to achieve an organization’s vision of success by cascading objectives on one side and then setting up feedback communication CONTROL loops on the other side Cascade objectives. Be aware of 'concrete v abstract' dilemma, i.e. what is meaningful at one level, when it is cascaded it is not doable at the next. Relates to different time dimensions associated with the hierarchy (in fact it is why we have the hierarchy). ​Production instruction ​Visual management ​Withdrawal Kanban ​Team Leaders ​Implement Kanban system in stamping to contribute to OTD to customer ​Supervisors ​Assure 100% OTD by developing and implementing manufacturing production control ​Production Teams ​Improve customer satisfaction by improving on-time delivery ​Value Stream Teams ​Be the #1 widget supplier in the world ​Plant Management & Staff VSM/FF Objectives Group Leader Performance Objectives Team Leaders Performance Objectives Line Side Performance Objectives Review performance Assess deviations Launch corrective actions Escalate upwards Leader Standard Work Purpose: The things that the managers should do on a scheduled basis (daily, weekly, bi- weekly, monthly) ​Time ​Leader Standard Work Management systems ​Stabilize what works! ▪ Management Systems are not mechanical – they are created and sustained by people. ▪ Constant attention required to sustain and improve. How do we sustain (improve) over time? ​Otherwise, we return to, or find new, BAD HABITS. ​Standardization ​Ownership ​Auditing Team Leader LSW Group Leader LSW • Develop basic (& stable) structure of daily tasks • Complete the most critical tasks every day • Ensure that the LSW is aligned with other value stream team members Tier 3 Tier 2 Tier 1 Hr x Hr Plant Performance Objectives Tier 4 Plant Plan (AOP) = + Tool – Agenda, Performance Management Board Explanation - Daily meetings connected to the hierarchical design of the plant Purpose - ensuring comparison of actual v target and corrective actions or escalation to next level. Quick response to emerging problems.
  • 6. 6 TENNECO CONFIDENTIAL RELIABILITY & MAINTAINBILITY FOCUSSED IMPROVEMENT TEAMS Main Aim of FIT: • Elimination of recurrent issues / equipment weaknesses. • Continuous and sustained Equipment performance improvement. • Positive feed forward loop – PM + AM Objectives Recognize the types of losses: • Bottleneck process • Major cost losses • Define the priority of the losses. • Identify the area of intervention. Selection of the topic/s to be addressed: • Address topics on which the best results can be achieved • Create opportunities to enhance know-how • Identification of a model area: • Attack bottle-neck processes • Attack major losses (cost based if necessary). Objectives • Stratify (pareto) the losses. • Repeat the loss stratification (pareto) process to identify the root causes of the problem • Stratification / explode data to lowest possible level. • Death by pareto! • Repeat the process to identify the root cause loss which, if eliminated, may solve the problem. Objectives Decide on the improvement topic Promote the topic Plan related activities Prepare the activities Define the improvement team with necessary: • Knowledge and skills required • Subject matter expert(s). • Product/process competences • Group dynamics • Individual willingness • Available resources • Members from the affected area. • Typically, 3-5 members, but appropriate for the size of the problem. Objectives Methodology selection criteria: • Important that the FIT utilize the appropriate level of problem solving. Standard/Quick Kaizen: is used when the problem / phenomenon is mostly defined, and data are available.. Major Kaizen: Heavyweight tool for improvement with larger teams and longer timescales (complex problems). Advanced Kaizen: Advanced Kaizen is used in a less frequent way. Tools are generally more complex and sophisticated (e.g., Six Sigma, etc.) Objectives Sharing: The aim is to: • leverage the benefit of improvements across the organization (within the plant and across the group). • Boost to the business but also a source of pride for the FIT. Summary FIT’s play a vital role in TPM by driving CI, problem-solving, and employee engagement. They identify, analyse, and address issues to enhance productivity, quality, and overall efficiency in production processes. Purpose / Usage / Link to other TOS: • Continuous Improvement - drive continuous improvement • Problem Solving - focus on solving specific problems • Employee Involvement - promote employee involvement and engagement. Foster a culture of ownership & responsibility. • RCPS • Cross-functional teams • Data Analysis - gather & analyse data related to the identified issues. • Kaizen Events - aim to make rapid improvements • Standardization - creating and implementing standardized work procedures and best practices • Training and Skill Development - skills development opportunities for team members • …
  • 7. 7 TENNECO CONFIDENTIAL RELIABILITY & MAINTAINBILITY – PLANNED / AUTONOMOUS MAINTENANCE Main Aims: An approach that leads to increased equipment availability by reducing downtime due to failure and unplanned (emergency) repairs. Total: All equipment and all employees are involved. Productive: Improving productivity by eliminating waste and enhancing asset effectiveness. Maintenance: Maintenance processes and equipment condition TPM Structure Autonomous Maintenance TPM Total Productive Maintenance 5S Visual Management Problem Solving Focused Improvement Planned Maintenance Education & Training Early Equipment Management Quality Maintenance Safety, Health & Environment Administrative & Office TPM Current focus will be on: • Autonomous Maintenance. • Focused Improvement. • Planned Maintenance Planned Maintenance ​Planned Maintenance Pillar Asset inventory Risk assessment Maintenance Schedule Maintenance Plan Implementation Monitoring & Evaluation Asset Inventory Inventory created to ID all assets. Asset tag applied to enable rapid inventory identification Risk Assessment Mixer 4 10 Y 1234 N 10 10 10 Y 15 years ago 10 Y 10 1000000 0 0 0 PM ATPP % PM Plan Inplace Y/N Site Asset Number Equipment Load/Utilisation % How many additional M/C'sof the same machine type RPN Supplier still available Y/N Production/Delivery Risk (How long can production run) Machine Criticality / FMEA inplace Y/N Date FMEA last reviewed RISK ASSESSMENT Any Rebuild/Upgrades planned (Y/N) MACHINE INFORMATION FMEA Action % inplace Machine name Machine Age Asset (high level) risk asset identifies potential risks and vulnerabilities in respect of the business. Plant Level – Risk Assessment Equipment Level – Risk Assessment Machine/机: Bike Owner/所有者: Availability/可用性 Performance/性能 Quality/质量 Probability/可能性 Severity/严重 Detection/发现 Cost/成本 Safety/安全 Total/总 PRIORITY/优先 ID 1 Frame 3 3 3 1 3 1 2 3 486 2 Front Rim 3 3 3 1 3 1 1 3 243 2 Front Spokes 1 2 2 2 1 1 1 1 8 2 Front Valve 3 2 2 1 2 1 1 2 48 2 Front Inner Tube 2 2 2 3 2 1 1 2 96 2 Front Quick Release Clamp 3 2 3 2 3 1 2 3 648 2 Back Rim 3 3 3 1 3 1 1 3 243 2 Back Spokes 1 2 2 2 1 1 1 1 8 2 Back Valve 3 2 2 1 2 1 1 2 48 2 Back Inner Tube 2 2 2 3 2 1 1 2 96 2 Back Quick Release Clamp 3 2 3 2 3 1 2 3 648 5 Left Crank Centre Lock Cap 3 3 2 1 3 2 1 3 324 5 Left Crank 2 x Tightening Bolts 3 3 2 1 3 2 1 3 324 Components/组件 Comments and Actions/言论和行动 Cell 13 TPM Team 1. Frame 2. Wheels 3. Seat 4. Pedals 5. Crank 6. Front Deraileur 7. Back Deraileur 8. Brakes 9. Front Forks 10. Handlebars 11. Brakes / Gear Selector 12. Light 13. Waterbottle 14. Saddle Bag 15. Bike Pump Weighted Prioritisation Number • Equipment level risk assessment. Consider risks from an OAE, MFMEA… perspective • Prioritize to identify what we should pay attention to Condition based maintenance Time based maintenance Optimized mix Break down maintenance Maintenance Cost Technical Availability + + TBM – Time-Based Maintenance  Replace pre-defined time intervals BDM – Breakdown-Based Maintenance  Operate component intentionally until final failure UBM – Usage-Based Maintenance  Replace in pre-defined usage intervals CBM – Condition-Based Maintenance  Replacement triggered by monitoring condition. • Determine the right maintenance strategy for individual machines and machines aspects. • Must balance the availability objective with cost imperative Maintenance Schedule (Detailed) • A maintenance schedule is created • Specifies maintenance tasks that need to be performed. Spare Parts Control / Warehouse / Cribs ▪ Effective management of maintenance spares is an important contributor to machine availability. ▪ Spare Parts Control…the purpose is to provide the right parts, in the right quantity, to the right place, at the right time. Page: 1 Of 1 Shift Team Leader Maintenance 1 2 3 SEQ SYM 1.1 1.2 1.3 1.4 1.5 File: Symbol Legend: Quality Safety Ergonomics Critical Knack Stockton Robots needle is not in green. If in red STOP machine and notify the Process Tech. and/or Supervisor. If in red STOP machine and notify the Process Tech. and/or Supervisor. Visually Inspect the pressure on the air flow valve for lock. Adjust the pressure if the Visually Inspect the pressure on the air flow valve for extend . Adjust the pressure if the needle is not in green. If in red STOP machine and notify the Process Tech. and/or Supervisor. Visually inspect Water Flow Meter. Any range of green is acceptable. green range. If in red STOP machine and notify the Process Tech. and/or Supervisor weld on parts to specifications. Visually Inspect the Argon Flow Meter . The ball in the sight glass should be in the STOP machine if in Red Not enough gas to form proper Element Number 1 Operational Analysis Keypoint Reason Station Stop #1 Element Name TPM Checks Rev. Date: 5/9/2012 JOB ELEMENT SHEET Control Block Group Leader Engineer Department / Cell Roboic Welder #1014 If in red STOP machine and notify the Process Tech. and/or Supervisor. needle is not in green. Visually Inspect the pressure on the air flow valve for clamp. Adjust the pressure if the STOP machine if in Red If air is too high it can bend the part E K Press #1 Autonomous Maintenance 1 1 2 3 45 3 Checksare onback right ofM/C 1 2 3 4 5 1 2 4 5 1.1 1.2 1.3- 1.5 01-28-20 01-28-20 01-28-20 01-28-20 01-29-20 01-29-20 TPM - SINGLE POINT LESSON (SPL) Subject Implementation of Visual Control on the Pipe Chamfering Machine. Number 132 Date January 23, 2020 Machine Code: M1061 Participants: George White & Anthony Harris Prepared by : John Paul Classification Training Dates Instructors John Paul John Paul John Paul John Paul John Paul John Paul Participants David Mathews Edouard Lee Joseph AlanHenry John RichardPaul MichaelEvans Improvement Case Problem Case _____________ Basic Knowledge Leader Manager TPM Coord. Supervisor X BEFORE AFTER Difficult access to inspect the toothed belt. Easy access to inspect - implementation of visual control (polycarbonate sheet) John Peter 01-24-20 Robert W. 01-24-20 LouisWood 01-27-20 Charles Green 01-25-20 Work Procedures Checklists SPL’s • Checklists and Procedures capture and document good practice • Enables tasks to be codified for the whole organization and activities to be effectively executed. • Represent current best practices for craftspeople, across plants / divisions, assuring consistency and continuity. Maintenance Plan Implementation • Visual Management is used to make defects visible and identify the locations of defects at a glance… • A tagging system is used to highlight defects found during the inspection/maintenance activity. • Tags attached to the equipment where problems are discovered. Repair works orders arising from Autonomous Maintenance, Planned Maintenance, Breakdown Maintenance must be effectively managed. Ideally use a visual management board 1st Shift 2nd Shift 3rd Shift • This is a systematic process used to improve MRO (parts) usage and costs. • Used tools, maintenance parts etc. are collected (bag and tag). • They are analyzed using problem solving methods. • Root causes of premature tool/parts breakage are addressed, captured in standards and shared as best practices. Monitoring & Evaluation ​T1 & T3 Daily meeting MTTR MTBF • The maintenance activities are monitored daily, weekly, monthly. • The evaluation on an ongoing basis is to ensure that this activity is effective and potential problems are identified We mainly use MTBF & MTTR in TPM! MTBF = Run Time (or Total Operating Time) / Nb of Failures (MTBF : Mean Time Between Failures) MTTR = Total Time to fix the Failures / Nb of Failures (MTTR : Mean Time To Repair) Availability % = (MTBF-MTTR) / MTBF x 100
  • 8. 8 TENNECO CONFIDENTIAL ROOT CAUSE PROBLEM SOLVING Main Aims: • Root cause problem solving aims to identify and address underlying cause/s of a problem. By getting to the root cause of an issue, you can develop effective & sustainable solutions that prevent the problem from recurring. Problem Complexity ‘A3’ – Plan-Do-Check-Act Local Simple/independent Common sense Experience sharing A3 3 steps 8 steps 6 Sigma Problem complexity/scope Business impact $ Complex/interrelated large Local team, front line Support team, area/FF SME involvement, plant Sporadic Repetitive problems Infrequent Escalation process • Selecting appropriate level of problem solving effectively find the root cause/s whilst utilizing resources efficiently (effort, toolset…). Problem type I: • Abnormality or Gap to known standard. Correct a process to get back within its specifications/targets. Describe the Problem Analyse Problem Identify Cause Plan/ Select Counter Measure Verify Effectiveness Adopt & Standardize Problem description What? Where? When? How many? Who? How often? POSSIBLE ROOT CAUSE Use additional Problem solving & Quality tools as appropriate Cause-and-Effect Diagram PROBLEM SOLVING WORKBOOK 1 1 1 1 1 1 Systems / Man Machines Materials Methods Measurements Environment C A U S E S O F T H E D E F E C T EFFECT OF THE DEFECT 1 1 1 1 1 1 Personnel Machines Materials Methods Measurements Environment 1 1 1 1 1 1 Personnel Machines Materials Methods Measurements Environment ▪ Take the selected possible causes ▪ Conduct 5 Why analysis documenting all possible branches. Get to root causes ▪ Use data & facts to confirm/disprove validity of each branch ▪ Plan trials and experiment to help confirm assumptions Plan to evaluate potential solutions based on… • Effect on the problem • Practicality • Cost & Time to implement/utilize • Acceptance Consider… • Procedures & Instructions • Personnel Required and Training • Production Scheduling • Unwanted affects • Experiments can demonstrate correlation / causation between input and output. • Have we identified the right ones? • Do we need to go back to the Process Map? • Irrespective – we have increased our learning • We can rule out some inputs. • We are seeking the “ truth ” Process side: Update of relevant standards 5S, Work instructions, Visual management, TPM, Control plans FMEA’s, Drawings, … System side: • What prevented us from being first time right? • How could we improve the system to avoid the occurrence in the future? • Adjust roles and responsibilities? • Could we improve the system to signal abnormality early enough before it turns out to become a problem? • Baseline: A3 report shall be used to document the learnings from the closed activity • Ensures knowledge can be shared between similar manufacturing lines, process teams from same area, between focus factories/value streams from same plant, between plants, between regions. • Problem needs to be solved at the lowest level. Use basic problem-solving approaches first. If this approach is not successful then can escalate and utilize higher level problem-solving e.g., TiPS, 8 steps, six sigma, etc. Problem type II: Improve towards ideal state. Adjust the process to reach new specifications & better performance. • Multilevel Pareto analysis helps you scope down & focus; to maximize the benefit. • What is the problem. • What part has a problem? • New problem or chronical? • Where did the problem occur • Where did we identify the problem? Who reported the problem? • Who is affected by it? • ….. • Process Mapping - GO & SEE ! • Walk the process • Do NOT take process maps from books! • Where is the Point of Cause • Where the problem has been identified • Where are possible escape points, detection failures from the process Fishbone diagram is a good tool to help summarize all potential inputs from brainstorming, using the 6M structure. Problem Manpower Machine Manpower Machine Method Method Material Material How Made? (Occurrence) Why Made? (System) Environment Environment Measurement Measurement A3 Format Local team, front line Support team, area/FF SME involvement, plant ​ B usiness impact $ ​Problem complexity/scope ​Local ​Sporadic ​Simple/independent ​Repetitive problems ​Complex/interrelated ​large ​Infrequent ​Experience sharing ​Common sense ​8 steps ​A3 3 steps ​6 Sigma ​Focus PLAN DO CHECK ACT Define the Problem Analyze the Problem Identify “true” Causes Reflect about possible counter measures Select the most appropriate counter measure Confirm the expected outcome after implementation of the counter measure Verify the effect of proposed counter measure on the problem Compare Actual outcome with the expected one Adopt as permanent/Standardize if objective is achieved Confirm lessons learned If the results are not satisfactory, run another loop Multi-Level Pareto Possible Cause Potential Cause Potential Cause Actual Cause Root Cause Potential Cause Actual Cause Potential Cause Potential Cause Actual Cause Potential Cause Potential Cause ​WHY ​WHY ​WHY ​WHY
  • 9. 9 TENNECO CONFIDENTIAL • Workstation layout & visual representations of all safety procedures and quality checks. • Tasks are broken down to elemental levels for times and movements. This gives a cycle time for the sequence which is then compared against the takt time. Standardized Work Sheet Properties: 3 main elements in Standard Work: Relation to other PS – elements: • VSM • Employee Empowerment • 5S • Visual Management • Quality Tools • JIT Once times have been established on the Standardized Work Documents the balance of the different jobs is shown on the Work balance charts. Generally speaking the types of activities performed with the use of a Work balance chart can be divided into: • Rebalance of work to implement and/or maintain full work • Rebalance of a process in the event of line speed change • Rebalance of work for improvement through KAIZEN. • Graphically represent the operator & machine time for each step in the sequence. • Allows the work sequence to be analyzed, and overlapping (waste) time to be eliminated. This is often used in the case of multi-machine handling where one operator is running more than one machine. Standardized Work Combination Table • Determine the time per work element. Typically a work element is clocked 10 times, and the best repeatable (not necessarily the average!) is chosen. The sum of all work element times describes the time necessary to perform the process. Time observation sheet • Determine the actual processing capacity of each machine in the work sequence • This ID’s where the bottle necks are and which areas need to be focused on to ensure takt time can be met by all the machines. It is also used to check processing capacity when takt time is changed. Production Capacity Sheet Operators A B C D E Takt Time 1. Preparation • Form a team • Communicate to all affected personnel what you are doing and why 2. Current State • Calculate takt time • Observe the process • Capture the Work sequence elements • Establish Standard time for element • Capture current WIP • Fill out the Standardized Work Combination Table (if needed) • Create Operator Balance Chart • Fill out Standardized Work Chart • Fill out capacity sheet if needed 3. Improve • Analyze the completed sheets • Analyze Videos (prefer. with operators) • Use checklists to identify improvements (Multi-Machine manning, ECRS*) • Optimize work balance chart and/or machine balance chart. • Define improvement actions 4. Training and follow-up • Fill out standard work documentation for improved processes • Organize training • Process confirmation Operators A B C D Takt Time Total Work Time (p. cycle) Takt Time = # of Operators needed Operator Requirement Formula Total Work Time (p. cycle) Takt Time = # of Operators needed Operator Requirement Formula WORK STANDARISATION Main Aims: A method to document and control an agreed standard for performing operation and indirect tasks in a manner that will provide for Continuous Improvement What is Standardized Work? A standard work procedure is the result of organizing tasks in the best sequence of steps to make the best use of people, equipment, tooling and materials. Objectives: … Safety: the safest way to do the job … Quality: Increase process stability by reducing errors and defects ... Cost: stipulate the manning level and rate of production... Delivery : standardize output therefore ensuring we deliver parts on time … Flexibility to takt: Provide a means to adjust resources to changes in customer demand … Kaizen: Provide a basis for improvement … Training: Ensure organizational knowledge & best practices are documented and followed How to Proceed Work Balance Standard work in process: This is items of work that are required in order to maintain a continuous cyclic flow of work i.e. an operator in charge of many machines will require std work in process at each machine. Takt Time: This is the time in which one product/component needs to be produced in order to satisfy the customer demand. The formula is: Takt Time = Operating Time Customer Demand Working Sequence: This is the sequence or order in which a cycle of work is completed. If the work sequence is not specified then the output of the work cannot be reliably specified. Standardized Work Documents STEP 1: Establish the Takt Time per piece for the cell. STEP 2: Determine the Total Manual Cycle Time per piece for the cell. STEP 3: Determine the optimal manpower required for the cell. Optimal Cell Manning Indirect Labour Standardization Develop a standardized work model that can be applied for every Indirect function How • List all Indirect functions, by department • Identify characteristics for each Indirect function and put them in groups • Develop a concept/model to apply the standard work in each group How to Maintain Leadership Developed by Persons doing the activity Leader Routine Verification 4. Frequent and brief interactions 3. Leaders should be learning and understanding 2. Action-oriented and done sitting with the employees 1. Scheduled and synchronized • Process confirmation is the standardized way by which leaders ‘go and see’ that the process is delivering its target condition and where it isn’t, understand and act on the root causes New Hires / Retraining • New hire onboarding & training should be tracked and monitored to ensure all operators on the line can perform tasks per standard work (SOP) Standard Operations Procedure./ Sheet Skills Matrix
  • 10. 10 TENNECO CONFIDENTIAL SINGLE MINUTE EXCHANGE OF DIES (SMED) Main Aims: • SMED is a technique to reduce changeovers time (and optimize resources usage where possible) Definition E D S M Single Minute Exchange of Dies Changeover Production run Product A Production run Product B Last part First Good part At rate Changeover: • Preparation (tool, material, document, etc...) • Unload / Load — Remove / Install (tool, jigs, material, etc...) • Locate / Set / Clamp (tool, jigs, etc...) • Adjust / Try-out • Clear away / Wrap the C/O Performed between the processing of two different variants. Changeover time is the time between the last good part of one production run to the first good part of the Next Production run. The time needed can be divided into external and internal changeover time. External Changeover: Setup activity that can be done while the m/c is running Internal Changeover: Setup activity that can only be done when the m/c is stopped. Current Changeover Time External Internal New C/0 Time Internal External Step 4 : Reduce Step 3 : Convert Step 2 : Separate/Externalize Step 1 : Identify How to Proceed Operations Changeover Time 1 • Understand the needed operations to perform a changeover: • ID all needed operations & sequence. • Evaluate time for each operation. • Collect information regarding needed items (like tools, documents, gages, etc…). • ID all safety concerns and the difficulties encountered. • Keep separated those activities that can be considered as pure waste like walking, searching, … Step 1: Identify Operations External Internal Changeover Time Changeover Time 1 2 Step 2: Distinguish between INTERNAL & EXTERNAL operations • Do not spend money on step 2! • Focus on low cost, no cost, easier to implement’ solution! Previous part number New part number Changeover BEFORE AFTER Some current Internal operations can be Externalized and be done either: BEFORE stopping the machine (the last part): as a preparation Or AFTER restarting the machine (the first good part at rate) Operations External Internal Changeover Time Changeover Time External Internal 1 2 3 Step 3: Convert INTERNAL into EXTERNAL operations • These solutions are typically more technical than organizational, and often more expensive than the ones implemented during the Step 2. • Few very typical examples: • Tool pre-assembly (e.g., Cassette-die, with cassette pre-assembled externally) • Tool pre-setting (e.g., Pre-setting bench) • Tool pre-conditioning (e.g., Pre-heating bench) Changeover Time Operations External Internal External Internal External Internal External Internal Changeover Time 1 2 3 4 Step 4: Reduce both INTERNAL and EXTERNAL operations • Start with the INTERNAL activities as the machine is stopped : impact on the changeover time • Continue with the EXTERNAL activities : impact on productivity and availability of critical resources (setters) Minimize MOTION – less walking, searching,… • Improve storage & management of tools and all needed items • Parallel operations: more than 1 operator (Be very careful about Safety!!!) • Standardization of the main functions • Focus on bolts/screws elimination • Eliminate adjustment : Right First Time • Automation / Mechanization Bolts and Screws focus. Set-up Cart Clearly defined SOP Time Date ​Otherwise, we return to, or find new, BAD HABITS. ​Standardization ​Ownership ​Auditing Eliminate Adjustment Sustain Track each changeover v target Escalation / Counter Measure
  • 11. 11 TENNECO CONFIDENTIAL VISUAL MANAGEMENT AND CONTROL Main Aims: • Implement systems that generate control within the working environment, enabling all members to differentiate between normal & abnormal immediately Current State:  Waste (e.g. searching for tools)  Little transparency (due to lack of orderliness and information overflow)  Quality risks due to lack of cleanliness  Too many accidents  Minimal member involvement Future State:  Proactive waste elimination  Increases productivity / reduced cost  Improved working environment  No Accidents  Increase of morale and motivation  Member involvement in problem resolution / continuous improvement • Visual Management systems make the process transparent – an abnormality can be identified IMMEDIATELY. The status of the business is communicated visually, at a defined frequency, and is therefore controllable. Waste is driven out of the process. The Visual Management concept provides a common link through all of the PS elements. To CONTROL the elements and tools (to realize their benefits) we must SEE the condition. • There is little investment required to achieve a high return. The reaction of the organization to the visual information is critical. Without recognition and response, PERFORMANCE will not be achieved. DEFINITION See 5S Clear identification of parameters of control Automatic equipment / human response to parameters exceeding the standard Visual Management Visual Control 5S Implementation What is Visual Management? Objective How to Proceed Complete Current State Map (see VSM), grasp the current condition Set the STANDARDS Communicate Visual Management purpose / benefit to ALL employees Select a pilot line / area Implement Visual Management and assess impact upon metrics Confirm, and implement systems to maintain, and roll out People record information by: Sight: 83% Hearing: 11% Smell: 3.5% Touch: 1.5% Taste: 1% Team Territory: Identification of territory Identification of activities, resources, products Identification of the team Markings on the floor Marking of tools and racks Technical area Communication area and rest area Information and Instructions Neatness (broom) Visual Documentation Manufacturing instructions & technical procedures Displaying Indicators Objectives, results, and differences Visual ProductionControl Computer Terminal Productions Schedule Maintenance Schedule Identification of inventories and work- in-process Visual Quality Control Monitoring signals for machines Statistical process control (SPC) Record of problems Rendering Progress Visible Improvement activities Company project & mission statement Visual Management Elements / Sub-Elements 1 – Workplace organisation – 5S LINE ABC A108 X292 CY089 A108 X292 CY089 Scrap 2 – Visual Displays & Escalation rules 4 – Visual Controls 3 – Visual Metrics Presse N12 Press N12 5s 5S of the workplace is the 1st Step of implementing visual management Visual Display & Escalation Rules • Visual Displays are methods to visually communicate important information and to make them accessible to anybody (not only to the “experts” of the area). • This typically includes information like: • Safety, Storage, Quality, Operation, Work environment, Equipment, etc… Scrap • Visual Metrics are used to inform and communicate in a comprehensive manner results, progresses, status, etc… • The purpose is to make performance visible. • This is typically achieved by using: - Visual representation like graphs, Pareto's, action plans, etc… - Ideally using colours, symbols, smileys, arrows, etc… Visual Metrics Visual Control • Visual Controls are about building Established Standards into the workplace allowing easy management and early abnormalities detection. • Make the workplace environment communicate itself the standard conditions. • This is typically achieved by using: • Visual aids on machine, visual scheduling and stock management, visual documents (SOPs), etc… • Ideally using limits, colours, alerts etc…. A B C A A A A B C B D D E E E E F F F Escalation rules should be displayed, trained and audited Escalation Rules • Execute action to improve trends and to put the onus on those responsible for the area to act.
  • 12. 12 TENNECO CONFIDENTIAL 5S – WORKPLACE ORGANISATION Main Aims: • 5s methodology results in a workplace that is well organized, clean, uncluttered and safe, to help reduce waste and optimize productivity. What is 5S? Traditional State:  Too many accidents  Waste (e.g. searching for tools)  Little transparency  Quality risks  Cleanliness / orderliness are not part of every operator‘s personal attitude  Minimal member involvement Future State:  Increased safety  Transparent processes  Increase Transparency  Increased productivity / reduced cost  Increased morale and motivation  Member involvement  Enhanced plant appearance 5S is a systematic approach to improve cleanliness and orderliness in the workplace. The method can and should be used on the shopfloor as well as in the office. Orderliness and Cleanliness make all processes transparent, so that an abnormality can be identified IMMEDIATELY. Therefore 5S is also the basis for Visual Management: Definition: Distinguish between what is, and what is not needed  Identify items that are not needed or never used throughout a workday.  Attach a 5S Tag to items in question that may be unneeded or broken.  Move tagged items to a temporary holding area.  Set a time to hold for the tagged items.  Review red tagged items and determine whether to use elsewhere, store, or discard Definition: A place for everything, and everything in its place...  Store all items close to where they are needed to avoid unnecessary handling and transportation; order according to frequency and sequence of use  Set and document the Visual Standards  Identify and mark the home positions of equipment, flowracks, process and pedestrian related issues (i.e. floor tape / walkways / shadow board)  Identify visually the minimum and maximum levels of relevant items (ie. Inventory) Benefit: Clear Visual standards – measurement of organisational discipline. THE ABNORMAL BECOMES CLEAR EASILY. Definition: Cleaning is about self-discipline!  Cleaning involves all senses: Seeing, Hearing, Smelling and Touching  Prioritize safety, quality and reliability issues (merely cosmetic actions have lowest priority)  define frequency to a level that sustains set standard Benefit: Safe and friendly working environment, developing member OWNERSHIP Definition: MAINTAIN the STANDARDS through discipline and habitual regular process confirmation by Leadership  Daily confirmation by ALL organisational levels (NO unnecessary items, NO dirt, NO mess)  Documented record and visualisation  Continuous challenging of standards to drive continuous improvement and operating culture (create a crisis – continuous tension)  Use Kaizen workshops to improve standards  Recognition to areas / members with outstanding effort / condition 1. SEIRI = Sort 2. SEITON = Set in Order 3. SEIKETSU = Shine 4. SEISOU = Standardize 5. SHITSUKE = Sustain Definition: Do the right things in the right way, every time!  Set and document the standards and schedule for the first three S‘s  Assign responsibilities by department, group, team and individual (VISUALIZE!)  Set management escallation process for defined problem trigger points (i.e. no. of defective products exceeds standard)  Cleaning and Setting things in order become DAILY actions Objectives How to Proceed Sort Set-in-Order Shine Standardize Sustain Physical Change Procedures to sustain Seiri (Sort) Seiton (Set in order) Seiso (Shine) Seikets (Standardize) Shitsuke (Sustain) To neatly arrange and identify parts and tools for ease of use To conduct a cleanup campaign To conduct seiri, seiton, and seiso daily to maintain a workplace in perfect condition. To form the habit of always following the first four S’s. To separate needed tools, parts, and instructions from unneeded materials and to remove the unneeded ones. Reduces search Fight waste Improve productivity One TEAM! Facilitates troubleshooting Trust customers Visual inspection Reduces unplanned downtime More effective and more efficient MUDA hunting Ergonomics and safety improvement Quality improvement Exposes problems Spread discipline to follow the standard Improve and maximize space Personal and professional growth Define Responsibilities • Define areas (the whole site including to the boundary of the site) • Define champion for each area • Train the local team members & champions • Development of the champions by co-auditing • Organize audit structure (cadence, audit frequency) • Follow-up audit results and action items Recognition - Award Layered Audit Process 5S Audit