lcatel-Lucent is introducing its latest innovative offer the OpenTouch Suite for Cloud. Cloud technology offers businesses the ability to integrate secure, advanced communications and collaboration capabilities that increase employee productivity while also being cost-effective. This new solution will enable such enterprises to meet the high communications expectations of today’s workplace brought on by the popularity of smartphones, tablets and the ‘Bring Your Own Device’ trend. It’s a comprehensive solution that enables carriers, cloud service providers and system integrators (business partners) to deliver an UCaaS offer that provides a secure and private new communications experience for mid to large enterprises.

1. UC made simple!!!!
OpenTouch Truly Unified Communication
Jack Jachner
Alcatel-Lucent
COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

2. A COMPREHENSIVE SOLUTION THAT ENABLES CARRIERS, CLOUD
SERVICE PROVIDERS AND SYSTEMS INTEGRATORS TO
UCaaS OFFER
DELIVER
AN
THAT PROVIDES A SECURED AND PRIVATE NEW
EXPERIENCE TO ENTERPRISES (20-5000 USERS)
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

3. UC
PBX
VoIP
BYOD
Hosted
Mobility
Private Cloud
Video
CPE
CTI
Collaboration
Presence
Virtualization
OpenTouch Cloud empowers the buyer to control their
technology decision based upon their unique communication
needs, business cycles and financial position.
Not a Forced Technology - A Technology of
Choice!
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

4. CUSTOMER CHOICE DRIVEN
Open Touch Cloud designed to fit your preferences
Choice
Choice
Choice
Choice
Choice
of
of
of
of
of
OPEX or CAPEX Investment
Architecture
Device
Conversation
Applications
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5. OpenTouch Cloud --Financial Choice
• All OPEX Model
- Consume what you need, when you need it
• All CAPEX
- One Time Investment
- Private Cloud Option
- Premise Based
• Combination
- OPEX model for applications and CAPEX for Hardware
• Managed Service Offering
- Customized Approach
- Custom solution base upon Unique Needs
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

6. CHOICE OF ARCHITECTURE -- Open Touch Platform Block Diagram
Application
APIs
MS OCS/MOC
integration
CRM
Integration
IBM Lotus
integration
Corporate
Directories
E-mail Server
integration
Unified Network Management
MyIC Client
Web Services
Voice Portal
Contact Center
Contextual
Services
Mobility
Messaging
Conferencing
Presence, Instant
Messaging
Collaboration
OmniPCX Enterprise
ToIP Features System
Services
User Session
APIs
Per
Instance
VoIP /
Hybrid
User Sessions Manager
Multimedia Communication Core
Media Server
SIP
Single Platform
On Premise
Business Process &
Web 2.0 integration
End User
OpenTouch Architecture
Adv. Business
Communications
OXE
Authentication
Server integration
In Cloud
COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

7. Choice of Architecture / Topology
OpenTouch™
Servers
Same
Hardware
ad Software
Video MCU
Data Center
LAN Infrastructure
Reverse
Proxy
SBC
Firewall
Internet
RAP / VPN
Firewall
Enterprise Customer
IP / MPLS / VPN Instance
OpenTouch
front End
ICON Primary Data
Center
Public
Network
SIP / CID Loop / ISDN
Local survivability
Enterprise Premise
LAN Infrastructure
Any External Device
My IC Devices / Mobile
Supports Hybrid Deployment
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8. CHOICE OF DEVICE -- MULTI-DEVICE CONVERSATION
DEVICE CHOICE
SESSION CONTINUITY
USER CENTRIC NOT DEVICE CENTRIC
INDIVIDUAL
ROUTING
1
2
TECHNOLOGY
USAGE
TRANSPARENT
SESSION
SHIFT
ALWAYS REACHABLE, CONTINUOUS AND EFFICIENT USER EXPERIENCE
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9. CHOICE OF CONVERSATION -- MULTI-MEDIA CONVERSATIONS
ACCESS & PERFORMANCE
EASY ESCALATION
FOR ALL EMPLOYEES
ON THE MOVE
IN 1 CLICK
AT THE OFFICE
NATIVE
MULTI-PARTY
AND MULTIDEVICE
FROM HOME
MEETING ROOM
SESSION CONTINUITY
ADDING MEDIA
SIMPLE AND EFFECTIVE COLLABORATIVE TEAMWORK
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

10. ICON OpenTouch Cloud Solutions
• Delivery Model offers Choice
- ICON OpenTouch Cloud services to be offered on managed and best effort circuits
- Carrier services / Data Center provided by major Tier 1 providers
• Configuration / Pricing / Order Entry Model
- Simplified web based configuration and pricing
- Flexible pricing / billing model
- Pay per user / pay per use model
• Business Partner Offer
- OpenTouch BP Cloud enablement
- ICON will offer an OpenTouch complete cloud rack solution
- Professional services / consulting to get you started
- Public / Private cloud hosted
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

11. ICON OpenTouch Cloud Solutions
• If you wish to Experience OpenTouch
Experience OpenTouch !
• ICON invites you to see the ICON OpenTouch Cloud
demo at booth 1419
• Visit our website at:
- www.iconvn.com
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.