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Improve Real-Time Situational Awareness at Senior Living Facilities

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Discover the new Alcatel-Lucent Enterprise OpenTouch Notification Server that can collect and aggregate alarms from different subsystems, such as nurse calls, fire alerts, building management, lone worker protection, runaway prevention or evacuation systems. It notifies, in real time, the most appropriate person to respond to the situation, using industry-specific communication systems, and taking into account staff mobility, with a choice of wireless handsets (DECT, WiFi, bluetooth), smartphones, or supervision console with geolocation screen.

This solution will enable you to get the right notices to the right people very fast !

To know more about this solution, please review: http://enterprise.alcatel-lucent.com/?product=OpenTouchNotificationService&page=overview

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Improve Real-Time Situational Awareness at Senior Living Facilities

  1. 1. 1 OpenTouch™ Notification Service Improve Real-Time Situational Awareness at Senior Living Facilities May 2015
  2. 2. 22 Notification Systems Challenges For Senior Living INCLUDE MOBILE DEVICES IN THE NOTIFICATION SCHEME MOVE FROM TRADITIONAL TECHNOLOGIES TO INNOVATIVE SERVICES & USES PROTECT INVESTMENT BY INTEGRATING WITH EXISTING SYSTEMS
  3. 3. 33 Alcatel-Lucent OpenTouch™ Notification Service Connect Facility Alarms and Provide Multiple Notification Methods ALCATEL-LUCENT OPENTOUCH™ NOTIFICATION SERVICE Nurse call Fire detection Engineering alert Door Alarms Video surveillance Building management Audio, text notifications Positioning geolocation Social media DECT/Wifi handsets E-mail SMS Smart phones & tablets A L A R M S N O T I F I C A T I O N S
  4. 4. 44 Price competitive Scalable Application-rich Easy to implement Easy to use Virtualized Full software Alcatel-Lucent OpenTouch™ Notification Service Key Benefits
  5. 5. 5 Solution Overview
  6. 6. 66 Facilitate Care for Dependent Persons CareApp  Interactive telemedicine to confirm a diagnostic ( b l o o d p r e s s u r e … )  Direct phone call to relatives  Video call from resident to staff Keep residents connected
  7. 7. 7 Notification Scenarios Assisted Living Environment
  8. 8. 88 Nurse call button Smoke detector Nurse panic button Patient wandering alarm Senior Living Environment Examples of Alarms in a Senior Living Facility Room
  9. 9. 99 Notification Scenarios NURSE CALL Escalation to a supervisor Resident calls nurse. Alarm is sent thru the ESPA interface OpenTouch NS checks nurse calendar to identify a nurse on duty Available nurse/nurse group is identified and nurse acknowledges the call. Notification on the other nurse sets is stopped. In case of no answer from the nurse Resident calls back Nurse Call
  10. 10. 1010 Notification Scenarios EMERGENCY NOTIFICATION Push code button. Alarm sent by a dry contact interface Automatic call with urgent ring tone and with acknowledgment to several individuals Conference call if needed Emergency
  11. 11. 1111 Notification Scenarios Emergency Conferencing Phone call with possibility to select the alarm type Automatic conference call Conference pre-announcement via voice message broadcast Acknowledgment by pressing a key on the set EMERGENCY CONFERENCE
  12. 12. 1212 Notification Scenarios The Supervisor from the real time console triggers a resource mobilization script Automatic call with message broadcast to a group of nurses. Once a nurse acknowledges the call, notification on the other nurse sets is stopped Resource Mobilization (Skill-based) Automatic call to a group of maintenance workers. Once a worker acknowledges the call, notification on the other sets is stopped Automatic call to a group of therapists… EXPERTISE MOBILIZATION
  13. 13. 1313 Notification Scenarios Door alarm sent by a dry contact interface Smart APP SIP cameras provide surveillance capabilities Alarm notification To smart phones Geolocation and alarms history on the supervisor console Intrusion/Wander Detection INTRUSION/ WANDER DETECTION
  14. 14. 1414 Notification Scenarios Lone Worker Protection Personal Alarm sent from a DECT 500 (worker down) Smart APP Alarm notification to a Smartphone Geolocation and alarm history on the supervisor console Alarm notification to personnel on duty LONE WORKER PROTECTION
  15. 15. 1515 Notification Scenarios MOTION DETECTION Motion detection sent by an IP camera Alarm notification to a Smartphone Visualization of the scene from the Smartphone Smart APP Motion Detection
  16. 16. 16 Linkedin.com/company/alcatellucententerprise Twitter.com/ALUEnterprise Facebook.com/ALUEnterprise Youtube.com/user/enterpriseALU Slideshare.net/Alcatel-Lucent_Enterprise Storify.com/ALUEnterprise Follow us on:
  17. 17. 17 enterprise.alcatel-lucent.com

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