SlideShare a Scribd company logo
Derek Lackaff, Ph. D. Elon University Gary Chapman International School on Digital Transformation Porto, Portugal, July 18, 2011 Open Innovation as Digital Democracy Emerging approaches to collaborative governance @lackaff #isdt2011
In most contemporary democracies ... the representative relationship is in chronic disrepair. There is a pervasive sense that politicians and the people they represent inhabit different worlds, speak mutually incomprehensible languages and fail to respect one another (Coleman & Blumler, 2009)
Key Issues Need to pursue emerging opportunities Multiple modes of online civic engagement Experiments and case studies Challenges are socio-political and socio-technical
Agenda Critique of online deliberative democracy Overview of open online political innovation Challenges and opportunities Preliminary recommendations
The gold standard? Deliberative Democracy
Democratic Deliberation “process of directed communication whereby people discuss concerns in a reasonable, conscientious, and open manner, with intent of arriving at a decision” (Schuler, 2010) Structured and (more or less) formal Ideal outcomes?
“The Timidity of Deliberative Democracy” “..practices designed to present finished work of institutional professionals, spark public opinion, and keep peace among neighbors” – not to improve decision making “… the reality of deliberation is that it is toothless.” (Novek, 2009)
Mediated deliberation Most citizens are political “lurkers” who monitor government but are not actively involved Mediated deliberative democracy potentially crosses boundaries of time, distance, and social scale – diversity of viewpoints is key Online deliberation platforms increase engagement. i.e. turn lurkers into participants?
Online Deliberation Challenges Time-consuming Formal / confusing “Payoffs” less than effort expended Limited support from governments (Schuler, 2010) Deliberation systems demand diversity, but often unable to engage across digital divides
Noveck’s Proposal: Open and Collaborative Democracy Collaboration is crucial, but not yet well-understood Medium / platform matters Egalitarian (Noveck, 2009)
Collaboration Participation is more than voting or attending town hall meetings New tools enable collaboration, in the sense of open source Deliberation and collaboration are different forms of participatory practice Collaboration is ad hoc, emergent, and user-driven
Medium Matters Online social interaction has technical and design components Platforms need to reflect groups work back to itself Identify appropriate practice and embed in the code Ratings, reputations, etc. Open experimentation and sharing
Egalitarian Mass participation: voting Need to provide multiple types of participation opportunities Recognize different types of interest and expertise Egalitarian mass participation: Wikipedia
Web User Practice With a few exceptions, social web participation is open, user-directed, and granular Click Consume Produce Formal deliberative rhetoric vs. multimodal, citizen directed participation What are the ways in which online civic participation can meet citizens where they are? How do we make online civic participation banal?
Crowds aren’t wise, but networked individuals are effective. Open Innovation
Open innovation Emerging approach to online civic engagement Focus is on idea generation, rather than consensus building Worth examination as an engagement and participation approach in itself In practice, many benefits of deliberation (more informed opinions, etc) can be realized through open innovation processes
Definitional issues Wisdom of crowds Crowdsourcing Open innovation
Open Innovation Platforms
Open Innovation in Practice Integrates well with everyday citizen behavior Allows for emergent agendas
Critiques, challenges, opportunities
Critiques and challenges overview Socio-political Policy interfaces / interconnects Socio-technical Identity Cascade effects
“Participation Theater” To what extent is the online process connected to action? Not just an “online” problem, but citizen participation is often a sham “Earn badges” or influence policy?
Technical Challenges User identity management Cascade effects in voting Duplication of ideas Others?
Open Government Directive Dialogue Summer 2009, public invited to engage with Obama’s transparency memo, http://opengov.ideascale.com/
#FAIL? 4,000 users, 1,100 ideas Trolled by WorldNetDaily Top ideas about America’s drug prohibitions (rather than open government) Savvy early participants left site after first week Brought new participants into policy discussions
America Speaking Out May 2010
#FAIL
#EPICFAIL “Last week, the top five entries in the "Liberty and Freedom" category were: ban handguns, "drop the idea that we're a 'Christian' country," declare abortion "none of the government's business," allow gays to serve openly in the military and legalize marijuana. Republican leaders mentioned none of these when they began highlighting proposals from the project. Instead, Rep. Paul Ryan, R-Wis., called for numerous spending cuts, including canceling unspent stimulus dollars and freezing government pay raises.” "It's not a 'top vote gets in’ deal.” HuffPo, 6/20/10
Open Innovation as Digital Governance: Manor, TX
Manor Labs October 2009 Partnership with Spigit, PeaceDot 42 ideas and 2 implementations 1st month 3,700 participants, 91 ideas, 780 posts 10 ideas to final stage, 6 implemented Auto-billing, more online city resources, etc. More complex ideas aborted or unfinished
Open Innovation as Collaborative Democracy: Icelandic Skugga-sites nothing
Best Party campaign January 2010
Skuggaborg Invited policy proposals via an open innovation website Each party given a “branded” section of the site ~1,200 users registered, mostly to participate In the Best Party section
Better Reykjavik After winning the election, Best Party asked for new section of site to inform coalition negotiations 5,000 participants, 800 priorities debated Best Party took top priorities and added them to their platform, e.g. Send siblings to the same schools Make swimming pools more accessible for families Improvements to parks and green spaces Create website for citizens to submit neighborhood repair notices Reykjavik now has commissioned new site (tentatively “New and Better Reykjavik”)
Recommendations
Citizen Self Interest Open political innovation platforms work best when participation is self-interested Collaboration based on multiple strengths Ex: SeeClickFix
Appropriate Scale Consider the size and type of population you want to reach What scales of participation are reasonable and necessary to achieve goals? Design to engage broader publics
Consider policy interfaces Top-down approach vs. bottom up Legitimacy via attention
Success Metrics Participation numbers? Policy implementations? Ultimate goal: normalize online civic participation?
Coming up: hands-on experimenting Questions?
Workshop Discussion
http://isdt.yrpri.org What are the priorities of ISDT 2011? Short term? Longer term? What questionsdigital transformationneed further attention? How can the social and technical challenges of open innovation processes be addressed? How can interfaces between grassroots open innovation activism and official policy-making be developed?

More Related Content

What's hot

From the ideal to the real: Top 20 lessons learned from scaling up innovation...
From the ideal to the real: Top 20 lessons learned from scaling up innovation...From the ideal to the real: Top 20 lessons learned from scaling up innovation...
From the ideal to the real: Top 20 lessons learned from scaling up innovation...
Soren Gigler
 
The problem with ‘digital generation’: A study of adult digital content creat...
The problem with ‘digital generation’: A study of adult digital content creat...The problem with ‘digital generation’: A study of adult digital content creat...
The problem with ‘digital generation’: A study of adult digital content creat...
Middlesex University
 
Daren Brabham Stakeholder Engagement Conference 2010
Daren Brabham Stakeholder Engagement Conference 2010Daren Brabham Stakeholder Engagement Conference 2010
Daren Brabham Stakeholder Engagement Conference 2010
University of North Carolina at Chapel Hill
 
Onlie platforms 2017/06
Onlie platforms 2017/06Onlie platforms 2017/06
Onlie platforms 2017/06
Hirokazu Okumura
 
Utilising social media
Utilising social mediaUtilising social media
Utilising social media
Philip Butler
 
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09
Gayle Underwood
 
Supporting Self-Organization in Politics by the Semantic Web Technologies
Supporting Self-Organization in Politics by the Semantic Web TechnologiesSupporting Self-Organization in Politics by the Semantic Web Technologies
Supporting Self-Organization in Politics by the Semantic Web Technologies
Václav Belák
 
How social media is changing the diffusion process
How social media is changing the diffusion processHow social media is changing the diffusion process
How social media is changing the diffusion process
Troy Tarpley
 
i-teams: The teams and funds making innovation happen in governments around t...
i-teams: The teams and funds making innovation happen in governments around t...i-teams: The teams and funds making innovation happen in governments around t...
i-teams: The teams and funds making innovation happen in governments around t...
Antonio Sánchez Zaplana
 
MOA theories2
MOA theories2MOA theories2
MOA theories2
lexibenson123
 
Digital civic space may 2013
Digital civic space may 2013Digital civic space may 2013
Digital civic space may 2013Catherine Howe
 
Sierra, D (2015) an understanding approach about crowdfunding
Sierra, D (2015) an understanding approach about crowdfundingSierra, D (2015) an understanding approach about crowdfunding
Sierra, D (2015) an understanding approach about crowdfunding
Danny Sierra González
 
Experimental Modes of Civic Engagement in Civic Tech
Experimental Modes of Civic Engagement in Civic TechExperimental Modes of Civic Engagement in Civic Tech
Experimental Modes of Civic Engagement in Civic Tech
Smart Chicago Collaborative
 
Civic tech the future of civic engagement and technology innovation
Civic tech  the future of civic engagement and technology innovationCivic tech  the future of civic engagement and technology innovation
Civic tech the future of civic engagement and technology innovation
Alberto Gomez Isassi
 
Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...
Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...
Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...
EHAS
 
Social Technology
Social TechnologySocial Technology
Social Technology
marti_hearst
 
Building Collaborative Community in the Civic Space
Building Collaborative Community in the Civic SpaceBuilding Collaborative Community in the Civic Space
Building Collaborative Community in the Civic Space
The Institute for Open Economic Networks (I-Open)
 
Adso presentation january 2013
Adso presentation january 2013Adso presentation january 2013
Adso presentation january 2013
Catherine Howe
 
Open policy making may 2013
Open policy making may 2013Open policy making may 2013
Open policy making may 2013
The Democratic Society
 

What's hot (20)

From the ideal to the real: Top 20 lessons learned from scaling up innovation...
From the ideal to the real: Top 20 lessons learned from scaling up innovation...From the ideal to the real: Top 20 lessons learned from scaling up innovation...
From the ideal to the real: Top 20 lessons learned from scaling up innovation...
 
The problem with ‘digital generation’: A study of adult digital content creat...
The problem with ‘digital generation’: A study of adult digital content creat...The problem with ‘digital generation’: A study of adult digital content creat...
The problem with ‘digital generation’: A study of adult digital content creat...
 
Daren Brabham Stakeholder Engagement Conference 2010
Daren Brabham Stakeholder Engagement Conference 2010Daren Brabham Stakeholder Engagement Conference 2010
Daren Brabham Stakeholder Engagement Conference 2010
 
Onlie platforms 2017/06
Onlie platforms 2017/06Onlie platforms 2017/06
Onlie platforms 2017/06
 
Utilising social media
Utilising social mediaUtilising social media
Utilising social media
 
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09
Anticipating The Challenges To The Vision Of A Bottom Up Democracy June09
 
Supporting Self-Organization in Politics by the Semantic Web Technologies
Supporting Self-Organization in Politics by the Semantic Web TechnologiesSupporting Self-Organization in Politics by the Semantic Web Technologies
Supporting Self-Organization in Politics by the Semantic Web Technologies
 
How social media is changing the diffusion process
How social media is changing the diffusion processHow social media is changing the diffusion process
How social media is changing the diffusion process
 
i-teams: The teams and funds making innovation happen in governments around t...
i-teams: The teams and funds making innovation happen in governments around t...i-teams: The teams and funds making innovation happen in governments around t...
i-teams: The teams and funds making innovation happen in governments around t...
 
MOA theories2
MOA theories2MOA theories2
MOA theories2
 
Digital civic space may 2013
Digital civic space may 2013Digital civic space may 2013
Digital civic space may 2013
 
Sierra, D (2015) an understanding approach about crowdfunding
Sierra, D (2015) an understanding approach about crowdfundingSierra, D (2015) an understanding approach about crowdfunding
Sierra, D (2015) an understanding approach about crowdfunding
 
Experimental Modes of Civic Engagement in Civic Tech
Experimental Modes of Civic Engagement in Civic TechExperimental Modes of Civic Engagement in Civic Tech
Experimental Modes of Civic Engagement in Civic Tech
 
Civic tech the future of civic engagement and technology innovation
Civic tech  the future of civic engagement and technology innovationCivic tech  the future of civic engagement and technology innovation
Civic tech the future of civic engagement and technology innovation
 
Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...
Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...
Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...
 
Social Technology
Social TechnologySocial Technology
Social Technology
 
Building Collaborative Community in the Civic Space
Building Collaborative Community in the Civic SpaceBuilding Collaborative Community in the Civic Space
Building Collaborative Community in the Civic Space
 
An Innovative Society
An Innovative SocietyAn Innovative Society
An Innovative Society
 
Adso presentation january 2013
Adso presentation january 2013Adso presentation january 2013
Adso presentation january 2013
 
Open policy making may 2013
Open policy making may 2013Open policy making may 2013
Open policy making may 2013
 

Similar to Open innovation ISDT 2011

From Open Government to Living Policy Making
From Open Government to Living Policy MakingFrom Open Government to Living Policy Making
From Open Government to Living Policy Making
Damien Lanfrey
 
The Collaboration Project: Building an Open, Participatory and Collaborative ...
The Collaboration Project: Building an Open, Participatory and Collaborative ...The Collaboration Project: Building an Open, Participatory and Collaborative ...
The Collaboration Project: Building an Open, Participatory and Collaborative ...
Dan Munz
 
Keynote Delhi Svensson Schossboeck
Keynote Delhi Svensson SchossboeckKeynote Delhi Svensson Schossboeck
Keynote Delhi Svensson Schossboeck
Danube University Krems, Centre for E-Governance
 
Digital public sphere leila bei-wei
Digital public sphere   leila bei-weiDigital public sphere   leila bei-wei
Digital public sphere leila bei-wei
chizzymoi
 
LSE media policy project_Launch sept27
LSE media policy project_Launch sept27LSE media policy project_Launch sept27
LSE media policy project_Launch sept27LSEMediaPolicy
 
Designing effective participatory policy-making
Designing effective participatory policy-makingDesigning effective participatory policy-making
Designing effective participatory policy-making
DamienDonatella
 
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
Scrutiny in the spotlight:  Networked Councillors and the Scrutiny processScrutiny in the spotlight:  Networked Councillors and the Scrutiny process
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
Catherine Howe
 
Presentation ICEGOV 2013 - Artur Afonso Sousa
Presentation ICEGOV 2013   - Artur Afonso SousaPresentation ICEGOV 2013   - Artur Afonso Sousa
Presentation ICEGOV 2013 - Artur Afonso SousaArtur de Sousa
 
Chicago civic infrastructure slides
Chicago civic infrastructure slidesChicago civic infrastructure slides
Chicago civic infrastructure slides
Matt Leighninger
 
Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)Catherine Howe
 
Online Disability Activism - University of Leicester, Mar 2011
Online Disability Activism - University of Leicester, Mar 2011Online Disability Activism - University of Leicester, Mar 2011
Online Disability Activism - University of Leicester, Mar 2011filippotrevisan
 
Ipp2014
Ipp2014Ipp2014
Ipp2014
osimod
 
Digital Pioneers and D-CENT
Digital Pioneers and D-CENTDigital Pioneers and D-CENT
Digital Pioneers and D-CENT
Kirklees Democracy Commission
 
E-consultations: New tools for civic engagement or facades for political corr...
E-consultations: New tools for civic engagement or facades for political corr...E-consultations: New tools for civic engagement or facades for political corr...
E-consultations: New tools for civic engagement or facades for political corr...
ePractice.eu
 
Engaging Times: 20 Years of E-Democracy Lessons
Engaging Times: 20 Years of E-Democracy LessonsEngaging Times: 20 Years of E-Democracy Lessons
Engaging Times: 20 Years of E-Democracy Lessons
Steven Clift
 
GPNOct2017-Participatory-Budgeting
GPNOct2017-Participatory-BudgetingGPNOct2017-Participatory-Budgeting
GPNOct2017-Participatory-Budgeting
Holly Richards
 
Transforming Governance
Transforming GovernanceTransforming Governance
Transforming GovernanceNicole Cabral
 
External Collaboration: Lessons Learned (So Far)
External Collaboration: Lessons Learned (So Far)External Collaboration: Lessons Learned (So Far)
External Collaboration: Lessons Learned (So Far)
Dan Munz
 
Crowdsourcing in democratic processes
Crowdsourcing in democratic processesCrowdsourcing in democratic processes
Crowdsourcing in democratic processes
Tanja Aitamurto
 

Similar to Open innovation ISDT 2011 (20)

From Open Government to Living Policy Making
From Open Government to Living Policy MakingFrom Open Government to Living Policy Making
From Open Government to Living Policy Making
 
The Collaboration Project: Building an Open, Participatory and Collaborative ...
The Collaboration Project: Building an Open, Participatory and Collaborative ...The Collaboration Project: Building an Open, Participatory and Collaborative ...
The Collaboration Project: Building an Open, Participatory and Collaborative ...
 
Keynote Delhi Svensson Schossboeck
Keynote Delhi Svensson SchossboeckKeynote Delhi Svensson Schossboeck
Keynote Delhi Svensson Schossboeck
 
Digital public sphere leila bei-wei
Digital public sphere   leila bei-weiDigital public sphere   leila bei-wei
Digital public sphere leila bei-wei
 
LSE media policy project_Launch sept27
LSE media policy project_Launch sept27LSE media policy project_Launch sept27
LSE media policy project_Launch sept27
 
Designing effective participatory policy-making
Designing effective participatory policy-makingDesigning effective participatory policy-making
Designing effective participatory policy-making
 
ECI board july2010
ECI board july2010ECI board july2010
ECI board july2010
 
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
Scrutiny in the spotlight:  Networked Councillors and the Scrutiny processScrutiny in the spotlight:  Networked Councillors and the Scrutiny process
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
 
Presentation ICEGOV 2013 - Artur Afonso Sousa
Presentation ICEGOV 2013   - Artur Afonso SousaPresentation ICEGOV 2013   - Artur Afonso Sousa
Presentation ICEGOV 2013 - Artur Afonso Sousa
 
Chicago civic infrastructure slides
Chicago civic infrastructure slidesChicago civic infrastructure slides
Chicago civic infrastructure slides
 
Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)
 
Online Disability Activism - University of Leicester, Mar 2011
Online Disability Activism - University of Leicester, Mar 2011Online Disability Activism - University of Leicester, Mar 2011
Online Disability Activism - University of Leicester, Mar 2011
 
Ipp2014
Ipp2014Ipp2014
Ipp2014
 
Digital Pioneers and D-CENT
Digital Pioneers and D-CENTDigital Pioneers and D-CENT
Digital Pioneers and D-CENT
 
E-consultations: New tools for civic engagement or facades for political corr...
E-consultations: New tools for civic engagement or facades for political corr...E-consultations: New tools for civic engagement or facades for political corr...
E-consultations: New tools for civic engagement or facades for political corr...
 
Engaging Times: 20 Years of E-Democracy Lessons
Engaging Times: 20 Years of E-Democracy LessonsEngaging Times: 20 Years of E-Democracy Lessons
Engaging Times: 20 Years of E-Democracy Lessons
 
GPNOct2017-Participatory-Budgeting
GPNOct2017-Participatory-BudgetingGPNOct2017-Participatory-Budgeting
GPNOct2017-Participatory-Budgeting
 
Transforming Governance
Transforming GovernanceTransforming Governance
Transforming Governance
 
External Collaboration: Lessons Learned (So Far)
External Collaboration: Lessons Learned (So Far)External Collaboration: Lessons Learned (So Far)
External Collaboration: Lessons Learned (So Far)
 
Crowdsourcing in democratic processes
Crowdsourcing in democratic processesCrowdsourcing in democratic processes
Crowdsourcing in democratic processes
 

Recently uploaded

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
Product School
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
BookNet Canada
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
Elena Simperl
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Thierry Lestable
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
DianaGray10
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
Frank van Harmelen
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
Kari Kakkonen
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
Cheryl Hung
 
ODC, Data Fabric and Architecture User Group
ODC, Data Fabric and Architecture User GroupODC, Data Fabric and Architecture User Group
ODC, Data Fabric and Architecture User Group
CatarinaPereira64715
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
Sri Ambati
 
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Product School
 
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptxIOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
Abida Shariff
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
Product School
 
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMsTo Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
Paul Groth
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
RTTS
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
Product School
 
The Future of Platform Engineering
The Future of Platform EngineeringThe Future of Platform Engineering
The Future of Platform Engineering
Jemma Hussein Allen
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
Prayukth K V
 

Recently uploaded (20)

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
 
ODC, Data Fabric and Architecture User Group
ODC, Data Fabric and Architecture User GroupODC, Data Fabric and Architecture User Group
ODC, Data Fabric and Architecture User Group
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
 
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...
 
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptxIOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
 
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMsTo Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
 
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
 
The Future of Platform Engineering
The Future of Platform EngineeringThe Future of Platform Engineering
The Future of Platform Engineering
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
 

Open innovation ISDT 2011

  • 1. Derek Lackaff, Ph. D. Elon University Gary Chapman International School on Digital Transformation Porto, Portugal, July 18, 2011 Open Innovation as Digital Democracy Emerging approaches to collaborative governance @lackaff #isdt2011
  • 2. In most contemporary democracies ... the representative relationship is in chronic disrepair. There is a pervasive sense that politicians and the people they represent inhabit different worlds, speak mutually incomprehensible languages and fail to respect one another (Coleman & Blumler, 2009)
  • 3. Key Issues Need to pursue emerging opportunities Multiple modes of online civic engagement Experiments and case studies Challenges are socio-political and socio-technical
  • 4. Agenda Critique of online deliberative democracy Overview of open online political innovation Challenges and opportunities Preliminary recommendations
  • 5. The gold standard? Deliberative Democracy
  • 6. Democratic Deliberation “process of directed communication whereby people discuss concerns in a reasonable, conscientious, and open manner, with intent of arriving at a decision” (Schuler, 2010) Structured and (more or less) formal Ideal outcomes?
  • 7. “The Timidity of Deliberative Democracy” “..practices designed to present finished work of institutional professionals, spark public opinion, and keep peace among neighbors” – not to improve decision making “… the reality of deliberation is that it is toothless.” (Novek, 2009)
  • 8. Mediated deliberation Most citizens are political “lurkers” who monitor government but are not actively involved Mediated deliberative democracy potentially crosses boundaries of time, distance, and social scale – diversity of viewpoints is key Online deliberation platforms increase engagement. i.e. turn lurkers into participants?
  • 9. Online Deliberation Challenges Time-consuming Formal / confusing “Payoffs” less than effort expended Limited support from governments (Schuler, 2010) Deliberation systems demand diversity, but often unable to engage across digital divides
  • 10. Noveck’s Proposal: Open and Collaborative Democracy Collaboration is crucial, but not yet well-understood Medium / platform matters Egalitarian (Noveck, 2009)
  • 11. Collaboration Participation is more than voting or attending town hall meetings New tools enable collaboration, in the sense of open source Deliberation and collaboration are different forms of participatory practice Collaboration is ad hoc, emergent, and user-driven
  • 12. Medium Matters Online social interaction has technical and design components Platforms need to reflect groups work back to itself Identify appropriate practice and embed in the code Ratings, reputations, etc. Open experimentation and sharing
  • 13. Egalitarian Mass participation: voting Need to provide multiple types of participation opportunities Recognize different types of interest and expertise Egalitarian mass participation: Wikipedia
  • 14. Web User Practice With a few exceptions, social web participation is open, user-directed, and granular Click Consume Produce Formal deliberative rhetoric vs. multimodal, citizen directed participation What are the ways in which online civic participation can meet citizens where they are? How do we make online civic participation banal?
  • 15. Crowds aren’t wise, but networked individuals are effective. Open Innovation
  • 16. Open innovation Emerging approach to online civic engagement Focus is on idea generation, rather than consensus building Worth examination as an engagement and participation approach in itself In practice, many benefits of deliberation (more informed opinions, etc) can be realized through open innovation processes
  • 17. Definitional issues Wisdom of crowds Crowdsourcing Open innovation
  • 18.
  • 19.
  • 20.
  • 22. Open Innovation in Practice Integrates well with everyday citizen behavior Allows for emergent agendas
  • 24. Critiques and challenges overview Socio-political Policy interfaces / interconnects Socio-technical Identity Cascade effects
  • 25. “Participation Theater” To what extent is the online process connected to action? Not just an “online” problem, but citizen participation is often a sham “Earn badges” or influence policy?
  • 26. Technical Challenges User identity management Cascade effects in voting Duplication of ideas Others?
  • 27. Open Government Directive Dialogue Summer 2009, public invited to engage with Obama’s transparency memo, http://opengov.ideascale.com/
  • 28. #FAIL? 4,000 users, 1,100 ideas Trolled by WorldNetDaily Top ideas about America’s drug prohibitions (rather than open government) Savvy early participants left site after first week Brought new participants into policy discussions
  • 30. #FAIL
  • 31. #EPICFAIL “Last week, the top five entries in the "Liberty and Freedom" category were: ban handguns, "drop the idea that we're a 'Christian' country," declare abortion "none of the government's business," allow gays to serve openly in the military and legalize marijuana. Republican leaders mentioned none of these when they began highlighting proposals from the project. Instead, Rep. Paul Ryan, R-Wis., called for numerous spending cuts, including canceling unspent stimulus dollars and freezing government pay raises.” "It's not a 'top vote gets in’ deal.” HuffPo, 6/20/10
  • 32. Open Innovation as Digital Governance: Manor, TX
  • 33. Manor Labs October 2009 Partnership with Spigit, PeaceDot 42 ideas and 2 implementations 1st month 3,700 participants, 91 ideas, 780 posts 10 ideas to final stage, 6 implemented Auto-billing, more online city resources, etc. More complex ideas aborted or unfinished
  • 34. Open Innovation as Collaborative Democracy: Icelandic Skugga-sites nothing
  • 35. Best Party campaign January 2010
  • 36. Skuggaborg Invited policy proposals via an open innovation website Each party given a “branded” section of the site ~1,200 users registered, mostly to participate In the Best Party section
  • 37. Better Reykjavik After winning the election, Best Party asked for new section of site to inform coalition negotiations 5,000 participants, 800 priorities debated Best Party took top priorities and added them to their platform, e.g. Send siblings to the same schools Make swimming pools more accessible for families Improvements to parks and green spaces Create website for citizens to submit neighborhood repair notices Reykjavik now has commissioned new site (tentatively “New and Better Reykjavik”)
  • 39. Citizen Self Interest Open political innovation platforms work best when participation is self-interested Collaboration based on multiple strengths Ex: SeeClickFix
  • 40. Appropriate Scale Consider the size and type of population you want to reach What scales of participation are reasonable and necessary to achieve goals? Design to engage broader publics
  • 41. Consider policy interfaces Top-down approach vs. bottom up Legitimacy via attention
  • 42. Success Metrics Participation numbers? Policy implementations? Ultimate goal: normalize online civic participation?
  • 43. Coming up: hands-on experimenting Questions?
  • 45. http://isdt.yrpri.org What are the priorities of ISDT 2011? Short term? Longer term? What questionsdigital transformationneed further attention? How can the social and technical challenges of open innovation processes be addressed? How can interfaces between grassroots open innovation activism and official policy-making be developed?

Editor's Notes

  1. Workshop – goal is to be provocative, take advantage of the broad expertise in the roomOnline civic engagement is all experimentalPlease interrupt
  2. A crisis?
  3. Critique to provoke debate – not mine, but I find it a useful way to think about how open innovation fits into larger online political processes
  4. Noveck’s critique – not sinisterAssumption that political process is structured to translate talk into action
  5. Douglas Schuler
  6. For better or worse (Nick Carr would say definitely for the worse):Participatory projects characterized by low entry costs and increasing options for participationShould formal rheorical debate be the only way for citizens to engage one another online?
  7. Focused brainstorming vs. ongoing idea development and refinementRemains experimental
  8. Ask for def: Basic argument – crowd estimations are not that bad. More importantly, a comment on expertise, that crowds may be easier to poll than experts?
  9. Ask for def: A business term – turning to the crowd for cheap or free labor. Element of exploitation?
  10. Open innovation also emerges from business and management studies, but seems to be a term with less baggage. More recent use due to more recent interest in the idea of citizens contributing to policy innovation
  11. Submitting, debating, ranking, voting – open innovation as crowdsourcing
  12. Micah Sifry warns that this type of engagement can often come across as “participation theater” – it may make people feel that they are participating without having any real public or policy impact.Sure it is experimental, but we need to ensure we are moving towards engagement with real meaning
  13. Shortly after launch, the top ideas on the site were all antithetical to the Republican platform.
  14. Interestingly, little trolling / abuse