This document provides an overview of outpatient departments (OPDs) in hospitals. It defines an OPD as the section of a hospital that provides care for non-inpatient patients, including specialist consultations, treatment, screening for hospitalization, and follow-up care. OPDs can be centralized, with consultants from different departments in one area, or decentralized across departmental areas. Key functions of OPDs include treatment, medical records, and providing primary healthcare services. The document outlines recommendations for OPD location, layout, size, organizational structure, equipment needs, and staffing. It also describes the general patient flow process through an OPD.

1. Out Patient Department

2. PRESENTS BY
SUDISHA GHORPADE
DR. ASMA QURESHI

3. Introduction
OPD is :-
• The point of contact between
hospital & community.
• First impression of hospital.
• Shop window of hospital.

4. DEFINITION
• Out patient department is defined as a section
of the hospital with allotted physical as well as
medical facilities, medical & other staff in
sufficient number, with regularly scheduled
hours, to provide care for patients who are not
registered as inpatients.

5. Types of OPDsTypes of OPDs
1) Centralized :-
 Grouped together in the form of OPD
complex
 Consultants from different departments come
to this area for OPD work
2) Decentralized :-
 outpatient care is provided in
respective department of hospital

7. Functions of OPDFunctions of OPD
To provide specialist diagnostic, medical opinion
to outpatients.
To treat patients on ambulatory basis or
domiciliary basis.
Screen patients for hospitalization.
Follow up treatment of discharge patients.
Training and education of medical,
paramedical and nursing staff.

8. Functions of OPDFunctions of OPD
(continued…)(continued…)
Collection, compilation and analysis of medical
records
Provide primary healthcare by means of
health education
immunization
well baby clinic
Voluntary Counseling & Testing
Centre (VCTC) for HIV/AIDS.

9. Location of OPDLocation of OPD
On ground floor
Should share with IPD, diagnostic & therapeutic
facilities.
Unidirectional flow
Scope of expansion

10. Layout of OPDLayout of OPD

11. Size :-Size :-
Bureau Of Indian Standards (BIS) recommended
–
2 sqm/bed for entrance
10 sqm/bed for ambulatory zone
6 sqm/bed for diagnostic zone
60 sqm/bed for Total Hospital Area.

12. OrganizationalOrganizational
Structure :-Structure :-

13. Areas of OPD

14. Equipments

15. StaffingStaffing
Medical staff :
Chief consultants of respective departments.
Residents and interns in teaching hospital.
Nursing staff :
Posted on rotational basis
Paramedical staff
Technicians
Security staff
Housekeeping personnel

16. OPD Process
• OPD process may differ from hospital
to hospital according to their SOPs.
• Generally it should be as: