Introduction
Social Networks
Virtual Organizations
Communities of Practice
Technology Acceptance Model
Social Media for Emergency Management
What does the future hold?
Blocked by YouTube - Unseen digital intermediation for social imaginaries in ...University of Sydney
YouTube is one of the most globally utilised online content sharing sites, enabling new commercial enterprise, education opportunities and facilities for vernacular creativity (Burgess, 2006). Its user engagement demonstrates significant capacity to develop online communities, alongside its arguably more popular use as a distribution platform to monetise one’s branded self (Senft, 2013). However, as a subset of Alphabet Incorporated, its access is often restricted by governments of Asian Pacific countries who disagree with the ideology of the business. Despite this, online communities thrive in these countries, bringing into question the sorts of augmentations used by its participants. This article reframes the discussion beyond restrictive regulation to focus on the DIY approach (augmentation) of community building through the use of hidden infrastructures (algorithms). This comparative study of key YouTube channels in several Asia Pacific countries highlights the sorts of techniques that bypass limiting infrastructures to boost online community engagement and growth. Lastly, this article reframes the significance of digital intermediation to highlight the opportunities key agents contribute to strengthening social imaginaries within the Asia Pacific region.
Convergence: history, meanings and socio-cultural implicationsGiuseppe Lugano
Convergence is introduced as a conceptual tool to analyse, evaluate, compare and improve the design and use of information infrastructures (particularly, the Internet)
Blocked by YouTube - Unseen digital intermediation for social imaginaries in ...University of Sydney
YouTube is one of the most globally utilised online content sharing sites, enabling new commercial enterprise, education opportunities and facilities for vernacular creativity (Burgess, 2006). Its user engagement demonstrates significant capacity to develop online communities, alongside its arguably more popular use as a distribution platform to monetise one’s branded self (Senft, 2013). However, as a subset of Alphabet Incorporated, its access is often restricted by governments of Asian Pacific countries who disagree with the ideology of the business. Despite this, online communities thrive in these countries, bringing into question the sorts of augmentations used by its participants. This article reframes the discussion beyond restrictive regulation to focus on the DIY approach (augmentation) of community building through the use of hidden infrastructures (algorithms). This comparative study of key YouTube channels in several Asia Pacific countries highlights the sorts of techniques that bypass limiting infrastructures to boost online community engagement and growth. Lastly, this article reframes the significance of digital intermediation to highlight the opportunities key agents contribute to strengthening social imaginaries within the Asia Pacific region.
Convergence: history, meanings and socio-cultural implicationsGiuseppe Lugano
Convergence is introduced as a conceptual tool to analyse, evaluate, compare and improve the design and use of information infrastructures (particularly, the Internet)
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...Connie White
Detailing guidelines and safe practices for using social media across a range of emergency management applications‚ Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies supplies cutting-edge methods to help you inform the public‚ reduce information overload‚ and ultimately‚ save more lives.
Introduces collaborative mapping tools that can be customized to your needs
Explores free and open-source disaster management systems‚ such as Sahana and Ushahidi
Covers freely available social media technologies—including Facebook‚ Twitter‚ and YouTube
Over the last few years a new world has emerged online. Chances are you or someone you know has a Facebook or MySpace page, a blog, or has posted a YouTube video. Maybe you’ve even Twittered? Come learn why these new technologies (sometimes referred to as “Web 2.0”) are changing the way industries and organizations are working and how they can be applied to a group like CORE.
United We Respond: One Community, One VoiceConnie White
When emergency situations cross borders, or when newly formed groups need to work together, decision making can suffer from threat rigidity and pertinent information can be bypassed. We describe a Dynamic Delphi system under development that can create and sustain a group “voice” for an emergency response Community of Practice (CoP). We further describe its intended use for a CoP consisting of local, state and federal government responders, civilian emergency response teams (CERT), and volunteers. Community members can brainstorm, explore ideas, debate and vote iteratively to best reflect the group's opinion at any moment in time. Ongoing studies demonstrate that an online system implementing Dynamic Delphi characteristics along with Thurstone's Law of Comparative Judgment will prove conducive for building a repertoire of ideas, rules, policies or any other aspect of the community's 'voice', in such a way that the individual voices are juxtaposed in harmony to create a single song.
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...Connie White
Detailing guidelines and safe practices for using social media across a range of emergency management applications‚ Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies supplies cutting-edge methods to help you inform the public‚ reduce information overload‚ and ultimately‚ save more lives.
Introduces collaborative mapping tools that can be customized to your needs
Explores free and open-source disaster management systems‚ such as Sahana and Ushahidi
Covers freely available social media technologies—including Facebook‚ Twitter‚ and YouTube
Over the last few years a new world has emerged online. Chances are you or someone you know has a Facebook or MySpace page, a blog, or has posted a YouTube video. Maybe you’ve even Twittered? Come learn why these new technologies (sometimes referred to as “Web 2.0”) are changing the way industries and organizations are working and how they can be applied to a group like CORE.
United We Respond: One Community, One VoiceConnie White
When emergency situations cross borders, or when newly formed groups need to work together, decision making can suffer from threat rigidity and pertinent information can be bypassed. We describe a Dynamic Delphi system under development that can create and sustain a group “voice” for an emergency response Community of Practice (CoP). We further describe its intended use for a CoP consisting of local, state and federal government responders, civilian emergency response teams (CERT), and volunteers. Community members can brainstorm, explore ideas, debate and vote iteratively to best reflect the group's opinion at any moment in time. Ongoing studies demonstrate that an online system implementing Dynamic Delphi characteristics along with Thurstone's Law of Comparative Judgment will prove conducive for building a repertoire of ideas, rules, policies or any other aspect of the community's 'voice', in such a way that the individual voices are juxtaposed in harmony to create a single song.
Samen mogelijk maken - Nationaal Crowdfunding Onderzoek 2013Ronald Kleverlaan
Resultaten van het Nationaal Crowdfunding Onderzoek 2013 - Een onderzoek uitgevoerd onder 1277 personen naar de motivaties om wel of niet bij te dragen aan crowdfunding campagnes.
Presentation on the updates of BARTER. Outlining the need, issues and reasons. The presentations looks at the current stages of development of the mobile device to the online data sets of visualisations.
Crowdfunding in de Zorg - Verschillende vormen en tips en trucsRonald Kleverlaan
De mogelijkheden van crowdfunding in de zorg. Een algemene introductie en tips en trucs voor het inzetten van crowdfunding projecten.
Voor eerste keer besproken op Zorg voor Innoveren bijeenkomst 24 november 2011: http://www.zorgvoorinnoveren.nl/nieuws/523/samen-iets-bereiken-met-crowdfunding
Crowdfunding lezing Media Villa Arnhem op 25 november 2014:
- Historie van crowdfunding
- Grootste misverstanden van Crowdfunding: CROWD & FUNDING
- Tips om aan de slag te gaan
From Marketing to Social Media (and back again)Eric Reiss
Social media is the buzzword of the day. And it seems that anyone with over 20 followers on Twitter has become a self-proclaimed expert. But how do marketing and social media relate to each other? Is there really such a thing as “social media marketing”? Actually, there probably isn’t – but what there is can prove to be much more valuable in both the short- and long-term.
Today\'s automotive aftermarket environment demands accuracy and completeness in product data in order to conduct business. AAIA\'s ACES and PIES product data exchange standards help manufacturers connect and sell with their customers.
Here are the slides from my closing plenary at WebExpo in Prague, Czech Republic on 22 September 2012. A few rants, a few truths, a few goofy opinions, but backed up with a little experience, too.
The Design of an Online Social Network Site for Emergency Management: A One-S...guest636475b
Web 2.0 is creating new opportunities for communication and collaboration. Part of this explosion is the increase in popularity and use of Social Network Sites (SNSs) for general and domain-specific use. In the emergency domain there are a number of websites, wikis, SNSs, etc. but they stand as silos in the field, unable to allow for cross-site collaboration. In this paper we describe ongoing design science research to develop and refine guiding principles for developing an SNS that will bring together emergency domain professionals in a “one-stop-shop.” We surveyed emergency professionals who study crisis information systems, to ascertain potential functionalities of such an SNS. Preliminary results suggest that there is a need for the envisioned SNS. Future research will continue to explore possible solutions to issues addressed in this paper.
Social media visualization for crisis managementMustafa Alkhunni
PhD proposal about the use of data mining and information visualization techniques to manage and guide people within crisis time .
Under the supervision of Dr.Robert Johnathan from Bangor university
MSc.Mustafa ALKHUNNI
Cosine similarity-based algorithm for social networking recommendationIJECEIAES
Social media have become a discussion platform for individuals and groups. Hence, users belonging to different groups can communicate together. Positive and negative messages as well as media are circulated between those users. Users can form special groups with people who they already know in real life or meet through social networking after being suggested by the system. In this article, we propose a framework for recommending communities to users based on their preferences; for example, a community for people who are interested in certain sports, art, hobbies, diseases, age, case, and so on. The framework is based on a feature extraction algorithm that utilizes user profiling and combines the cosine similarity measure with term frequency to recommend groups or communities. Once the data is received from the user, the system tracks their behavior, the relationships are identified, and then the system recommends one or more communities based on their preferences. Finally, experimental studies are conducted using a prototype developed to test the proposed framework, and results show the importance of our framework in recommending people to communities.
Semantic web approach towards interoperability and privacy issues in social n...ijwscjournal
The Social Web is a set of social relations that link people through World Wide Web. This Social Web
encompasses how the websites and software are designed and developed to support social relations. The
new paradigms, tools and web services introduced by Social Web are widely accepted by internet users.
The main drawbacks of these tools are it acts as independent data silos; hence interoperability among
applications is a complex issue. This paper focuses on this issue and how best we can use semantic web
technologies to achieve interoperability among applications.
INFLUENCE OF SOCIAL NETWORKING SITES ON PERSONAL AND PROFESSIONAL LIVES OF PE...IAEME Publication
The project “Influence of Social Networking Sites on personal and professional lives of people” mainly focuses on the impact of these sites on the people and the disturbance it causes to their lives in both personal and professional. The social networking sites are gaining a lot of popularity these days with almost all of the educated youth using one or the other such site. In this age of globalization, the world has become too small a place thanks to the electronic media and portals. These have played a crucial role in bridging boundaries and crossing the seas and enabling them to communicate on a common platform.
SEMANTIC WEB APPROACH TOWARDS INTEROPERABILITY AND PRIVACY ISSUES IN SOCIAL N...ijwscjournal
The Social Web is a set of social relations that link people through World Wide Web. This Social Web encompasses how the websites and software are designed and developed to support social relations. The new paradigms, tools and web services introduced by Social Web are widely accepted by internet users. The main drawbacks of these tools are it acts as independent data silos; hence interoperability among applications is a complex issue. This paper focuses on this issue and how best we can use semantic web technologies to achieve interoperability among applications.
Reader-to-Leader Framework is designed to help researchers, designers, and managers understand what motivates technology-mediated social participation. This will enable them to improve interface design and social support for their companies, government agencies, and non-governmental organizations.
Societal Architecture and its promises for sustainable development Jan Goossenaerts
Mankind at a crossroads: virtuous development or vicious deterioration?
An interdependent journeys perspective
Accelerated localization of knowledge in “every journey”
Enablers for a talent explosion
Societal architecture as necessary capability
Restoring balances in the anthropocene
Information access driving transformation capacities - #xy2wiki
Online explorations
Open source tools and public standards
Wiki’s supporting #tagcoding; micro blogs
E-books
Social Media, Crisis Communication, Emergency Mgmt & Drone Technology in Heal...Connie White
A presentation for Region 2 North Healthcare Coalition - 2017 Annual Conference on using Social Media, Crisis Communication, Emergency Mgmt & Drone Technology in Healthcare
Technological Advances Leveraging Use of Small Unmanned Aerial Vehicles (UAV...Connie White
Unmanned Aerial Vehicles (UAVs), better known as drones, historically have been used primarily by the military due to availability, costs, size, usability and other factors. Advances in technology in recent years have remedied this situation. The main objective of this paper is to identify complementary emerging technologies to provide a state-of-the-art combination that is easy for emergency managers to obtain and use. This will offer duplicate functions once found to be cost prohibitive for emergency managers. We identify ways that when combined together can be further integrated into the various aspects of emergency management, along with identifying considerations that can be made to fulfill emergency management requirements. Specific technologies were identified, obtained and used to design a small UAV with cameras providing a variety of capabilities, including thermal imaging. Future research including alternative light sources is discussed. Research ideas that were generated during the exploratory work are presented in this paper.
Emergency Management Information System Support Rectifying 1st Responder Role...Connie White
Role abandonment once was considered unlikely by research scientists; however emergency management officials have experienced catastrophic events that counter prior assumptions. Event types such as deluges and pandemics surface as scenarios supporting one set of examples. We explore a different angle, focusing on individual practitioners including: (1) fire, (2) police and (3) emergency medical services. Surveys were taken by the various practitioner group types. Results suggested that there may be role abandonment issues, differing from one practitioner type to another, each with unique reasons given the event type. Although communities and individual emergency officials may never encounter such situations, it’s imperative that this event type be taken into account during the design and implementation of disaster management systems. Systems developed should be designed to support and modify needs given the size and magnitude of the event, be it an routine emergency, a larger disaster or a 'once in a lifetime' catastrophic event. In this case, we focus on human resources. It is for this reason that we believe that algorithms be identified, developed and implemented so that such information be accessible to emergency officials, should this rare situation arise.
Disaster Management Systems: Building Capacity for Developing Countries and ...Connie White
Some societies are more disaster prone than others due to their geographic location and the benefits provided by it. Man has co-existed in this sort of high risk/high return relationship with mother nature throughout history. Poorer societies tend to pay a higher price both in lives taken and damage – left with many secondary and equally devastating disasters that are sure to come. We know that for every $1 USD put into preventative measures, we save ~$7 that would have gone into post-disaster recovery and rebuilding efforts. There are many international agencies working to support a variety of needs in these grief stricken areas to help them build capacity and to help these societies better prepare for and respond to the disasters they will face. These efforts are guided by the Millennium Project Goals outlined in 2000. A lot has changed since then with respect to technology, mobile devices and humanitarianism. The objective of this paper is exploit how current efforts are creating capacity on the individual, organizational and 'enabling environment' levels. This paper explores the notion that a more concerted effort can be made at building Information and Communication Disaster Management Capacity in developing countries who are most susceptible due to proximity and to a lack of funds. A 'proof of concept' is provided
Web 2.0 Technology Building Situational Awareness: Free and Open Source Too...Connie White
covers ways to use web apps, smart phones and free disaster management software like Sahana Eden, which offer agencies free and open source tools to customize and build situational awareness for their own agency or organizational needs.
A Holistic Approach to Evaluating Social Media's Successful Implementation in...Connie White
As emergency management agencies and organizations implement social media and web technology to support crisis information and communication efforts, many question if present strategies are beneficial. This is especially true if social media is being implemented for the first time or has not been experienced in a live disaster. Studies have been conducted providing information on a variety of interactions between Social Media and Emergency Management (SMEM). However, few have taken a formal scientific approach as a means of measurement providing a 'Comprehensive Performance Metric.' Performance metrics need to have consistency while providing room for implementing unique measurement criteria for individualized efforts. We offer a research design using field studies of real world cases, evaluating rural and metropolitan areas. The result produces a set of 'Best Practices' through implementation. By offering a means of measuring success, SMEM can continue to evolve by using a methodologically sound approach using social media.
Social Media in Crisis Management: ISCRAM Summer School 2011Connie White
This is a lecture for PhD students at a summer school hosted by Information Systems for Crisis Response and Management, ISCRAM www.iscram.org. This lecture covers social media and the information systems concepts that show how social media can support emergency management.
These are the slides to support my talk for the Emergency Management Association of Georgia May 26, 2011 Savannah Situational Awareness workshop. The message is that people, technology, social media and emergency management can all build a better awareness together using a mobile platform.
#EMAG2011 Use Social Media Now for Emergency ManagementConnie White
This is the presentation given at the Emergency Management Association of Georgia Training Summit in Savannah, May 25, 2011. It covers the various types of social media communication structures, what the public thinks, expects from the Red Cross Study and then offers major reasons to implement social media now.
Cherokee County Tornado Drill testing Social MediaConnie White
This is a drill that was conducted as part of a graduate course on Information Technology for Emergency Management. The test sites of social networking sites have been removed from public access.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Online Social Networks to Support Community Collaboration Workshop
1. Online Social Networks to Support Community Collaboration Workshop Connie White and Linda Plotnick connie.m.white@gmail.com , linda.plotnick@gmail.com 7/21/2009 1 Online Social Networks to Support Community Collaboration
2. Introduction Outline Introduction Social Networks Virtual Organizations Communities of Practice Technology Acceptance Model Social Media for Emergency Management What does the future hold? http://www.twitter.com/iranelection 7/21/2009 2 Online Social Networks to Support Community Collaboration
3. Introduction The aim of this workshop is to examine: The possibilities and potential applications Online Social Networking Sites have for communities in a variety of complex problem domains. How communities can transfer their needs to an online environment is underexplored and is the scope of this workshop. How communities and organizations are using these networks to replace and augment traditional avenues of communication, The types of communities that may benefit the most, and What untapped functionalities may exist. What does the future hold for SNS? Will SNS change the way we work in the future? 7/21/2009 Online Social Networks to Support Community Collaboration 3
4. Social Networks defined “a set of people (or organizations or other social entities) connected by a set of social relationships, such as friendship, co-working or information exchange” (p.2). Garton, L. Haythornthwaite, C. and Wellman, B. Studying Online Social Networks. JCMC 3 (1) June 1997. Online Social Networks to Support Community Collaboration 4
5. Applicable in Social As Well As in Information Systems “Virtual organization integrates and generalizes several specialized constructs useful in the design of computer systems and networks. Virtual memory, virtual machines, and virtual circuit routing are well-known examples; less evident perhaps is that virtual reality also belongs to this family of constructs. But virtual organization has an even wider scope, in that it is also useful in modeling social systems.” (p32) Mowshowitz, Abbe. Communications of the ACM Volume 40 , Issue 9 Pages: 30 - 37 , 1997 Online Social Networks to Support Community Collaboration 5
6. Communities of Practice Defined by Wenger, “Communities of practice are groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in this area by interacting on an ongoing basis.” Wenger, E., McDermott, R. And Snyder, W. “Cultivating Communities of Practice”, Havard Business School Press, Boston, Massachusetts, 2002. Online Social Networks to Support Community Collaboration 6
7. Updated Definition for SNS “We characterize a social network as links from people to other people, groups or information objects. Such objects may be messages, photos, videos, wall postings, notifications, current activities, events, widgets, etc. Such links might be created by intelligent agents or by the users. A wall posting is a public communication, like a blog, associated with a SNS individual member or group.” White, C., Plotnick, L., Kushma, J., Hiltz, S.R., and Turoff, M. (2009) An Online Social Network for Emergency Management, ISCRAM. Online Social Networks to Support Community Collaboration 7
8. Technology Acceptance Model One theory that explains the explosion of use of social media. Online Social Networks to Support Community Collaboration Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, (27:3), 425-478. 8
10. The Design of an Online Social Network Site for Emergency Management: A One-Stop Shop AMCIS, 2009. Online Social Networks to Support Community Collaboration 10
11. Online Social Network for Emergency Management Damage assessment and disaster intelligence Citizen engagement or citizen input Collaborative exercise design and development Collaborative problem solving Training or exchange of training material Consultation for real-time decision making Best practices exchange Planning or exchange of planning material Peer exchanges among and with CERT members New document evaluation and review 7/21/2009 Online Social Networks to Support Community Collaboration 11
12. Barriers To Use The need to verify and “scrub” the data, The need to bridge cultural differences to enable collaboration, The need to avoid information overload, The need for reliability and accessibility, and The need to attract users (in particular emergency managers). 7/21/2009 Online Social Networks to Support Community Collaboration 12
13. Objectives of Workshop What functionality would be required, What issues (and how to overcome them) exist that can impede their use. Explore the potential use of Online Social Networking to support more complex entities in the future and forecast what potential they hold for domains and uses not yet envisioned 7/21/2009 Online Social Networks to Support Community Collaboration 13