This document discusses online shopping and online banking. It begins by explaining the emergence of online shopping with the development of the internet. It defines online shopping as purchasing goods or services directly from sellers over the internet without an intermediary. The document also outlines some benefits and risks of online shopping for consumers and businesses. It then compares online and traditional shopping. The document also discusses electronic banking, defining it and outlining various electronic banking methods. It notes benefits for banks and customers, as well as challenges. Finally, it discusses trends in online and wireless banking, and provides tips for protecting yourself during online banking.

1. ONLINE SHOPPING AND
ONLINE BANKING
JOYCE MARIE B. SALAS
CATHERINE F. FELISCO
MASTERANDS

2. ONLINE SHOPPING
JOYCE MARIE B. SALAS
MASTERAND

3. HOW DID ONLINE SHOPPING COME
ABOUT?
Online shopping emerged with the
development of the internet.
Entrepreneurs saw the potential in online
shopping and sprung at the chance to make
virtual storefronts, so that consumers could
shop without leaving their homes.

4. WHAT IS ONLINE SHOPPING?
Online shopping is the process
whereby consumers directly buy goods
or services from a seller in real-time,
without an intermediary service, over
the Internet.

5. RISKS & DISADVANTAGES OF
ONLINE SHOPPING

6. Shipping and Handling Cost
Not able to touch or try on

7. CONSUMER BENEFITS
• Convenience
-Geographic
-Store hours
-Ease of transaction
-Quick and efficient shopping process
-Easy price/attribute comparisons

8. • INFORMATION
-Quick location of items
-Easy price/attribute comparisons

9. FIRM BENEFITS
• Less dependence on intermediaries
-Geographic distribution
-Holdup
-Time to delivery

10. • MARKETING
-Target marketing
-Direct customer relationships
-Customer service
FIRM BENEFITS

11. ONLINE SHOPPING VS. TRADITIONAL
SHOPPING
• Differences
-Cannot try or test product before purchase
-Minimum human interaction if any.
-Cannot pay by cash.
-Shop anytime online.

12. ONLINE SHOPPING VS. TRADITIONAL
SHOPPING
• Similarities
-Advertisement
-Security
-Convenience

13. • Shop from a secure pc
TIPS FOR PROTECTING YOUR SELF
• Shop smart using only sites you know and trust
• Shop with your credit card
• Consider alternative payment methods

14. TIPS FOR PROTECTING YOURSELF
Avoid spam
Keep passwords private
Never give out Social Security Number
Read privacy and security policy
Look for http://

15. THANK YOU!

16. Electronic
Banking
CATHERINE F. FELISCO
MASTERAND

17.  Electronic banking is defined as:
the automated delivery of new and traditional
banking products and services directly to
customers through electronic, interactive
communication channels.

18. 1 Dial-in Approach:
Requires users to have a
separate finance software, so
that they can do all the process
offline and connect to the bank
just for transactions.
2 Internet Approach:
Users directly log on to their
bank website and complete all
their work online.

19.  Personal computers (PCs),
 Personal digital assistants (PDAs),
 Automated teller machines (ATMs), Kiosks,
 Touch tone telephones,
 Cellular and smart phones

20.  Anytime banking ,and anywhere banking
 Online Banking is much cheaper for the bank. A
survey says that Online Banking costs only 10% of
branch services
 Reduction in cost of transaction
 Pay bills online there by saving postal services.
 Easy to make utility payment
 Online purchases
 The services are available seven days a week, 24
hours a day.

21.  Difficult in adoption technology
 Fear of technology
 High cost of technology
 Lack of preparedness
 Restriction on usage of technology

22.  Wireless banking is gaining popularity.
 With a phone number and a special PIN number a
customer has access to his account balance from
his cellular device.
 Allows user to pay bills, transfer funds between
accounts and check accounts from anywhere.
 Banks like Česká spořitelna, M-bank, CSOB bank
offers wireless banking in Czech Republic.
 Security is an important issue in Wireless Banking.
 Newsbytes reports that wireless banking users will
number over 50 million in the US by 2012 and in
Europe almost 70 million.

23.  Change Your password
periodically.
 Review your bank accounts
frequently.
 Try to use low limit credit card for
internet transactions

24.  The strategy of bank is to provide value added
services and products to the customers, Utilizing
the internet extensively.
 The main aim of e-banking is to making
transactions through online poses and make
costumer more beneficial.