The online selling of or enabling the sale of products or services to customers.

1. Online Shopping
By:-Divyanshu
Gangwar

2. What is Online Shopping?
The online selling of or
enabling the sale of
products or services to
customers.

3. How did Online Shopping
come about?
Online shopping emerged with the
development of the internet.
Entrepreneurs saw the potential in
online shopping and sprung at the
chance to make virtual
storefronts, so that consumers
could shop without leaving their
homes.

4. Growth of Online Shopping
There are over 70,000 new
websites put on the internet every
hour.
Internet traffic is doubling every
three months.
Projected annual internet
commerce revenue has grown from
$35 billion in 1998 to $1.4 – $3.2
trillion in 2003.
(Taken from CISCO Systems WEB
Site)

5. Risks & Disadvantages of
Online Shopping
Fraud- Do you know the
Company?
Security- Is your credit card safe?
Privacy- Is your information being
sold?
Shipping- Are you getting the
correct product at the requested
time?
Difficulty- Do you know how to
shop online?

6. Consumer Benefits
Convenience
-Geographic
-Store hours
-Ease of transaction
-Quick and efficient
shopping process
Information
-Quick location of items
-Easy price/attribute
comparisons

7. Firm Benefits
Less dependence on intermediaries
-Geographic distribution
-Holdup
-Time to delivery
Marketing
-Target marketing
-Direct customer relationships
-Customer service

8. Online Shopping VS.
Traditional Shopping
Differences
-Cannot try or test product before
purchase.
-Minimum human interaction if
any.
-Cannot pay by cash.
-Shop anytime online.

9. Online Shopping VS.
Traditional Shopping
Similarities
-Advertisement.
-Security.
-Convenience.

10. Key Findings of Michael De Kare-
Silver in e-shock:
· Already about 15-20% of consumers say they’d prefer to
shop electronically rather than visiting the shops.
· It only takes a drop of about 15% in store traffic to make
many stores unprofitable.
· This revolution will achieve critical mass as early as 2005.
· Manufactures can seize the opportunity to decide whether
to establish their own direct consumer distribution and
bypass existing retail chains.

11. T H A N KING YOU