Presentation I gave at Elevate design 2019 on inclusive design including some case studies and a framework for applying it.

1. How to be in a win-win
situation leveraging
inclusive design
Stefan Ivanov
Sr. UX Architect | Infragistics

2. 14 ALL
AND
ALL 41

3. ONE FOR ALL
AND
ALL FOR ONE

4. INCLUSION

6. DISABLED

7. WIN-WIN

8. 25%
37%
16%
21%
Severe Difficulties
Mild Difficulties
Minimal Difficulties
NO Difficulties

9. 21%
16%
37%
25% Severe Difficulties
Mild Difficulties
Minimal Difficulties
NO Difficulties
UX

10. -British Standards Institute 2005
“The design of mainstream products and/or
services that are accessible to, and usable by, as
many people as reasonably possible ... without the
need for special adaptation or specialized design.”

11. Specialist
Inclusive

12. Specialist Products

13. Inclusive Design Products

14. EXAMPLE

15. EXAMPLE

16. -Hadto Quoteself
“The User Experience Design process already
equips us for inclusive design”

17. PROCESS

18. Extend to everyone
Context change
Discover our limits and biases
Points of exclusion
Freedom of engagement
Comparable experiences

19. Points of exclusion
Interviews
User observation

20. Context change
Storyboards

21. Discover our limits and biases
Participatory design
Workshops

22. Freedom of engagement
Design for multi-channel experiences
Free to engage and free to choose how

23. Comparable experiences
Measure for equivalence
Survey for preferences
Controlled experiments
Usability tests

24. Extend to everyone
Open up to anyone
Acceptance test

25. ONE FOR ALL
AND
ALL FOR ONE
Thank you, Questions?