No budget low budget or blowthebudget
•Download as PPTX, PDF•
1 like•865 views
User Experience for all intranet budgets
Recommended
Recommended
More Related Content
What's hot
What's hot (6)
Viewers also liked
Similar to No budget low budget or blowthebudget
Similar to No budget low budget or blowthebudget (20)
Recently uploaded
Recently uploaded (20)
No budget low budget or blowthebudget
- 1. No Budget, Low Budget or Blow the budget? Getting the right UX for your intranet project Intranets Conference 2014
- 2. What is UX? Applying UX No budget package Low budget package Blow the budget package
- 3. What is UX? Function(s) + User Interface = System Acknowledgement to Steve Howard cc Nic Redhead https://www.flickr.com/photos/somethingness/
- 4. What is UX? Learnability, Effectiveness, Attitude, Flexibility (Shackel 1986) + Usefulness (Booth 1989) “The key criteria of a system’s usability is the extent to which it supports the potential for people who work with it to understand it, to learn, and to make changes.” (Adler & Winograd 1992) Usability is the “effectiveness, efficiency and satisfaction with which a specified set of users can achieve a specified set of tasks in a particular environment.” (ISO)
- 5. What is UX?
- 6. What is UX? Applying UX No budget package Low budget package Blow the budget package
- 7. Applying UX – What techniques? DesignAnalysis Development user research existing system analysis competitive analysis personas scenarios or user journeys user testing information architecture navigation model wireframes prototype user testing user testing
- 8. Applying UX – What techniques? DesignAnalysis Development user research existing system analysis competitive analysis personas scenarios or user journeys user testing information architecture navigation model wireframes prototype user testing user testing UX Objective obtain a deep understanding of our audience UX Objective create and communicate the user interface and interaction design UX Objective identify areas for improvement in the quality of the user experience
- 9. Applying UX – How much effort? User Testing example • Observing a representative set of users performing typical tasks using the interface of a system • Objective is to identify issues with the user interface. These may include – mental model mismatch, workflow problems and issues with the design of individual element and text in the user interface Note: Fidelity is about what is appropriate for the stage of the project, independent of the budget!
- 10. Applying UX – How much effort? No budget • Minimal preparation • Quick review of user performing tasks • Little control Low Budget • Prepared tasks • Standardised method • Formal data recording and analysis Full Budget • Multiple groups within audience • Prepared tasks • Standardised method • Formal data recording and analysis (lab + observers) • Video highlights
- 11. Applying UX - Tipping point As basic and simple as it gets
- 12. Applying UX - Tipping point A few extras
- 13. Applying UX - Tipping point Complete set
- 14. Applying UX - Tipping point Is it really worth it?
- 15. Applying UX - Tipping point Overall UX effort Quality
- 16. What is UX? Applying UX No budget package Low budget package Blow the budget package
- 17. “No” budget package low threshold in participant selection scenarios information architecture wireframes mentoring user testing with minimal effort emphasis on lightweight or guerilla design & user testing
- 18. “Low” budget package emphasis equally on user research, design & user testing user testing at strategic points user research existing system analysis personas scenarios or user journeys information architecture prototype wireframes navigation model competitive analysis
- 19. “Full” budget package emphasis on user experience strategy user testing throughout user research existing system analysis competitive analysis personas scenarios or user journeys information architecture prototype wireframes navigation model
- 20. There are grab bags of UX techniques for any budget Think carefully about how much UX to apply to a project to avoid the ‘tipping’ point and get the best bang for the buck Note: Low fidelity does not necessarily equal low budget IN SUMMARY…
Editor's Notes
- The point behind doing UX… When we think of the practicalities of applying UX $ to a project, it forces us to think carefully about what exactly is User Experience and what will we get out of it
- Overall experience the user has with a product User experiences the product through the “user interface” England batsman Kevin Pietersen plays at shot on the morning of the 3rd day of the 1st Test of the 2013 England v Australia Ashes series at Trent Bridge, Nottingham
- UX is all about quality All the more important to be able to define what to focus on the get the best value for your budget
- Champion the user Access to users to expand your common sense Common sense of professional UX people Open to discovery
- Whether the overall method is waterfall or agile or anything else, need to think of common basic processes and what UX activities/techniques might be performed at each Esp when trying to determine best bang for buck
- And more to the point, what is the purpose of each of the activities? What do they contribute to?
- No – e.g. … Low – e.g. AURIN Full - e.g. ANZ, PeCHR
- “Tipping Point” - The point at which a series of small changes or incidents becomes significant enough to cause a larger, more important change Malcolm Gladwell’s book - The Tipping Point: How Little Things Can Make a Big Difference Explain tipping point as applies to UX Think of each implement as a UX technique If we use the metaphor of the pocket knife and you can only apply one technique, it should be the knife!
- Audience description + Usability testing + site map + wireframes
- Audience description + Usability testing + site map + wireframes + personas + competitive analysis
- All of the above + another card sort + high fidelity prototype
- Explain tipping point generally Explain tipping point as applies to UX
- e.g. Department of Justice
- Interaction with other business units – marketing, communicaitons, IT, etc e.g. Barclays – My Zone – external consultants initially, then internal user/champion group e,g, Ericsson, ATC, Sensis Foster innovation led by the user reference group Cross functional / Cross discipline involvement - In appropriate capacity include technical staff and other staff in user forums, and build a collaborative synergy and foster a mutual respect between all people engaged in the process Facilitate ready communication with the product manager of Pivotal UX Eg put some semi-structured communication tools in place, such as: Discussion forums Product feedback and feature request Feature voting facilities, including relative weighting of feature demand Feature forums (meetings/workshops) with user Reference Group Prototyping of new features for user testing and verification / refinement