This presentation was originally featured at UXify Bulgaria 2018 to present the results from an ongoing survey with the goal to map the digital design landscape in Bulgaria.
Recruiters As Ringmasters In The Greatest Show On EarthJennifer McClure
In the employment circus, Recruiters function much like Ringmasters – stage-managing the performance, introducing the various acts and guiding both prospective candidates and hiring managers through what is meant to be an extraordinary and engaging experience.
But much like the challenges for the modern-day Circus, the world of work has changed. It’s no longer sufficient to come to town, set up a Big Top and post flyers in order to fill the seats. Today’s organizations must use new technologies and new methods of creating buzz to attract, recruit and retain a diverse audience in a world full of distractions and increased competition.
As the employment circus has evolved, the role of the Recruiter has also changed. In order to successfully coordinate the amazing and often unpredictable acts within the process, we must now be great storytellers, create audience connection, focus on systems thinking and embrace disruption. Those who master these skills are ready for the role of Ringmaster in the Greatest Show on Earth!
Slidedeck from MCN.edu Conference, November 2017
While every organization’s leadership model is unique, many in the cultural heritage sector face shared challenges in defining and shaping what “leadership” means. This panel discussion will provide unique perspectives on leadership by including an emerging professional, a non-manager, a manager, and an executive - together exploring different traditional and innovative leadership models they’ve encountered and how those have played out for them individually and within their departments and organizations. Panelists will provide real-life examples from their experiences and the impact upon them professionally and personally. In addition, panelists will consider both the near-term horizon and the longer view in discussing the future of leadership in the cultural heritage sector. In the words of Catherine Aird, "If you can't be a good example, then you'll just have to be a horrible warning" (His Burial Too, 1973).
During the session, traditional hierarchical models will be compared with so-called Servant or Host leadership as well as the even newer model of a networked organization with decentralized authority. The aim of the session is both to inform and to debate a variety of leadership approaches in order to foster conceptual and practical knowledge. We will explore questions such as: What constitutes effective leadership? What is the role of a leader? What are the pros and cons of various forms of leadership? Is an organization’s leadership style malleable or fixed? How do considerations such as gender, institutional mission, workplace culture, personal and institutional values, and the wider cultural context impact individual and institutional leadership styles? What do you do if your own organization’s leadership style doesn’t match up with yours? Is it possible to “manage up”? What is the present and what is the potential future of leadership models in our sector?
Our panel, wide-ranging not only in experience and hierarchical level but also in terms of institution size, type, and mission, should allow an equally wide range of MCNers to formulate their own answers, and to take away strategies and practical tips for exercising personal leadership as well as influencing their institution’s overall leadership style.
#MCN2017-T43
With:
Claire Blechman @cblechman
Andrea Ledesma @am_ledesma
Meaghan Tongen @mltongen
Slides from session at MCN.edu conference, November 2017.
Session description:
Change is hard, and change is also inevitable. Whether it’s a big structural reorganization, the arrival of new leadership with a very different vision or a staff downsizing, most of us who work in cultural institutions will face significant change at some point in our careers. The reasoning may be financial, it may be an attempt to create efficiencies and break down silos, it may be an attempt to better integrate technology into the organization, or all of the above. In addition, the process - even when the motivation is to be helpful - can create new challenges and problems: integrating one area at the expense of isolating another, losing talented people, missing the mark on “technology improvements”, a lack of understanding at the top about what’s needed, and - most of all - creating a level of confusion and anxiety among staff.
It’s often difficult for staff feel to like they are a part of the solution and not to feel threatened or disrespected, especially if communication and transparency from the top is lacking. So how do we as museum technologists help manage this change in a positive way?
This session will include panelists at various levels in their organizations who have been through an institutional change or two, or are currently going through one. They will share their stories from the trenches and ask bold and honest questions, sharing strategies, methods, and ideas for all of us to embrace as we face change.
With:
Douglas Hegley @dhegley
Jesse Heinzen @jaheinzen
Nik Honeysett @nhoneysett
Jennifer Schmitt @bantryhill
William Weinstein @wweinstein
Recruiters As Ringmasters In The Greatest Show On EarthJennifer McClure
In the employment circus, Recruiters function much like Ringmasters – stage-managing the performance, introducing the various acts and guiding both prospective candidates and hiring managers through what is meant to be an extraordinary and engaging experience.
But much like the challenges for the modern-day Circus, the world of work has changed. It’s no longer sufficient to come to town, set up a Big Top and post flyers in order to fill the seats. Today’s organizations must use new technologies and new methods of creating buzz to attract, recruit and retain a diverse audience in a world full of distractions and increased competition.
As the employment circus has evolved, the role of the Recruiter has also changed. In order to successfully coordinate the amazing and often unpredictable acts within the process, we must now be great storytellers, create audience connection, focus on systems thinking and embrace disruption. Those who master these skills are ready for the role of Ringmaster in the Greatest Show on Earth!
Slidedeck from MCN.edu Conference, November 2017
While every organization’s leadership model is unique, many in the cultural heritage sector face shared challenges in defining and shaping what “leadership” means. This panel discussion will provide unique perspectives on leadership by including an emerging professional, a non-manager, a manager, and an executive - together exploring different traditional and innovative leadership models they’ve encountered and how those have played out for them individually and within their departments and organizations. Panelists will provide real-life examples from their experiences and the impact upon them professionally and personally. In addition, panelists will consider both the near-term horizon and the longer view in discussing the future of leadership in the cultural heritage sector. In the words of Catherine Aird, "If you can't be a good example, then you'll just have to be a horrible warning" (His Burial Too, 1973).
During the session, traditional hierarchical models will be compared with so-called Servant or Host leadership as well as the even newer model of a networked organization with decentralized authority. The aim of the session is both to inform and to debate a variety of leadership approaches in order to foster conceptual and practical knowledge. We will explore questions such as: What constitutes effective leadership? What is the role of a leader? What are the pros and cons of various forms of leadership? Is an organization’s leadership style malleable or fixed? How do considerations such as gender, institutional mission, workplace culture, personal and institutional values, and the wider cultural context impact individual and institutional leadership styles? What do you do if your own organization’s leadership style doesn’t match up with yours? Is it possible to “manage up”? What is the present and what is the potential future of leadership models in our sector?
Our panel, wide-ranging not only in experience and hierarchical level but also in terms of institution size, type, and mission, should allow an equally wide range of MCNers to formulate their own answers, and to take away strategies and practical tips for exercising personal leadership as well as influencing their institution’s overall leadership style.
#MCN2017-T43
With:
Claire Blechman @cblechman
Andrea Ledesma @am_ledesma
Meaghan Tongen @mltongen
Slides from session at MCN.edu conference, November 2017.
Session description:
Change is hard, and change is also inevitable. Whether it’s a big structural reorganization, the arrival of new leadership with a very different vision or a staff downsizing, most of us who work in cultural institutions will face significant change at some point in our careers. The reasoning may be financial, it may be an attempt to create efficiencies and break down silos, it may be an attempt to better integrate technology into the organization, or all of the above. In addition, the process - even when the motivation is to be helpful - can create new challenges and problems: integrating one area at the expense of isolating another, losing talented people, missing the mark on “technology improvements”, a lack of understanding at the top about what’s needed, and - most of all - creating a level of confusion and anxiety among staff.
It’s often difficult for staff feel to like they are a part of the solution and not to feel threatened or disrespected, especially if communication and transparency from the top is lacking. So how do we as museum technologists help manage this change in a positive way?
This session will include panelists at various levels in their organizations who have been through an institutional change or two, or are currently going through one. They will share their stories from the trenches and ask bold and honest questions, sharing strategies, methods, and ideas for all of us to embrace as we face change.
With:
Douglas Hegley @dhegley
Jesse Heinzen @jaheinzen
Nik Honeysett @nhoneysett
Jennifer Schmitt @bantryhill
William Weinstein @wweinstein
Illustrations and Infographics for Digital StorytellingmStoner, Inc.
Download this webinar for free: http://mstnr.me/2bG0hmf
Illustrations and infographics bring digital stories to life. They can illuminate complex concepts, engage the imagination, and connect your audience to ideas and characters. When should you employ illustrations and infographics? When and how should you produce interactive elements? And what accessibility issues does the use of illustrations and infographic raise? Join us for this webinar to learn more.
What You’ll Learn
• Principles for the use of illustrations and infographics within digital stories
• Tools for creating interactive elements
• Strategies for maximizing the use of these assets
• Best practices for ensuring accessibility compliance
Good Riddance to 2020, On to Trends to Watch for 2021Virtual, Inc.
At a time when so much of the nation is divided, there is one thing we can all agree upon: Everyone is ready to get 2020 over with.
As we move toward the dawn of 2021, it’s time to start thinking about planning for your group’s next year of operations. Given the uncertainties facing every organization, this webinar will provide some guidance for key elements to consider as you engage in 2021 planning.
Topics covered will include:
1, The latest forecasts for the return to business travel and face-to-face gatherings
2. How online meetings will likely continue to evolve
3. Challenges – and opportunities — created by changes in the workforce
4. Embracing an agile planning and budgeting posture.
Real qual isn’t just focus groups. It doesn’t have to be IDI’s. It can be digital, it can be agile. It’s about the depth of understanding and the actionability of insight. It’s about recognising that moment of consumer truth, exploring it in full and providing R&D teams with specifics – rules and toolkits on exactly how to build market leading products.
For R&D teams, real qual goes beyond likes and dislikes. It’s not enough to say that the button ‘makes the product easy to use’; real qual explores specifically what it is about the shape, feel, pressure, look of the button, which makes it easy to use. Find out how we do it…
This presentation forms part of the online Festival of NewMR webinar series. Presented by Hannah Rogers from Blue Yonder Research.
Alliance 2017 - Keynote: Turning Data into DollarsSparkrock
Presented by Sheri Chaney Jones on January 27th, 2017.
Our special keynote speaker, author of Impact & Excellence, talks about how organizations can improve their performance and be successful.
Answers to the Biggest Questions of Change LeadersPhil Buckley
Confidence plays an important role in how leaders lead and manage change. They must be self assured that the change will lead to better results and that their organization is capable of taking it on.
Confidence is tested the most when leaders and their change managers can't answer change-related questions based on their operational experience. Here are approaches to how change leaders and managers can effectively answer the questions they face when leading change.
Insights Success brings to you, “The Most Admired Women Leaders in Business 2019.” These women are redefining the parameters of leadership through their immense passion for their work and the drive for excellence.
Illustrations and Infographics for Digital StorytellingmStoner, Inc.
Download this webinar for free: http://mstnr.me/2bG0hmf
Illustrations and infographics bring digital stories to life. They can illuminate complex concepts, engage the imagination, and connect your audience to ideas and characters. When should you employ illustrations and infographics? When and how should you produce interactive elements? And what accessibility issues does the use of illustrations and infographic raise? Join us for this webinar to learn more.
What You’ll Learn
• Principles for the use of illustrations and infographics within digital stories
• Tools for creating interactive elements
• Strategies for maximizing the use of these assets
• Best practices for ensuring accessibility compliance
Good Riddance to 2020, On to Trends to Watch for 2021Virtual, Inc.
At a time when so much of the nation is divided, there is one thing we can all agree upon: Everyone is ready to get 2020 over with.
As we move toward the dawn of 2021, it’s time to start thinking about planning for your group’s next year of operations. Given the uncertainties facing every organization, this webinar will provide some guidance for key elements to consider as you engage in 2021 planning.
Topics covered will include:
1, The latest forecasts for the return to business travel and face-to-face gatherings
2. How online meetings will likely continue to evolve
3. Challenges – and opportunities — created by changes in the workforce
4. Embracing an agile planning and budgeting posture.
Real qual isn’t just focus groups. It doesn’t have to be IDI’s. It can be digital, it can be agile. It’s about the depth of understanding and the actionability of insight. It’s about recognising that moment of consumer truth, exploring it in full and providing R&D teams with specifics – rules and toolkits on exactly how to build market leading products.
For R&D teams, real qual goes beyond likes and dislikes. It’s not enough to say that the button ‘makes the product easy to use’; real qual explores specifically what it is about the shape, feel, pressure, look of the button, which makes it easy to use. Find out how we do it…
This presentation forms part of the online Festival of NewMR webinar series. Presented by Hannah Rogers from Blue Yonder Research.
Alliance 2017 - Keynote: Turning Data into DollarsSparkrock
Presented by Sheri Chaney Jones on January 27th, 2017.
Our special keynote speaker, author of Impact & Excellence, talks about how organizations can improve their performance and be successful.
Answers to the Biggest Questions of Change LeadersPhil Buckley
Confidence plays an important role in how leaders lead and manage change. They must be self assured that the change will lead to better results and that their organization is capable of taking it on.
Confidence is tested the most when leaders and their change managers can't answer change-related questions based on their operational experience. Here are approaches to how change leaders and managers can effectively answer the questions they face when leading change.
Insights Success brings to you, “The Most Admired Women Leaders in Business 2019.” These women are redefining the parameters of leadership through their immense passion for their work and the drive for excellence.
This presentation provides insights about HR skills of future and how these skills can be used in order to achieve individual and organizational goals.
IoD Course Tutor and Consultant Martin Thomas presented "Standing on the Shoulders of (Business) Giants - Lessons from the Old Economy" at the Elite Business Event.
In a world where 'innovation' and 'disruption' are at the centre of new business, should traditional management concepts be discarded?
With project success rates not shifting significantly over the last 15 years there has to be a better way. People-centric project management is a simpler, more natural, more human, and ultimately more successful way to understand projects.
The presentation I gave at UX India 2020 about my vision of design processes and product team collaboration during and post the COVID pandemic that brought remote work to new heights.
I updated and improved my original slide deck on Design Systems presented at ISTA last year to introduce the concept to scrum masters, POs, agile coaches and a few designers at the ACE! Conference in Krakow, Poland.
Design Systems make many promises: for more consistent interfaces, clearer visuals, enhanced understanding of the layout through repeating patterns, increased productivity and what not. I believe that the true value of design systems is that they allow one to fail faster, or if I have to put it in other words, to speed up his iteration cycle, spend more time collecting user feedback in the early stages of product design and get to the sweet spot of a product market fit much faster.
Understanding users without getting boredStefan Ivanov
The slides were used in a workshop at UXify Bulgaria 2018 in order to share and let the participants explore different techniques for conducting user research.
Design strategy for constrained productivity toolsStefan Ivanov
My deck from the seminars at UX India 2017 on 3rd Nov.
How to find primary and secondary users of your product.
How to prioritize tasks from a UX point of view.
How to choose the best defaults. How to convert your team to think and breathe UX.
Workshop from 2017 UX India conference - India's largest and most recognized gathering of designers and UX researchers.
How to design formal usability studies?
What to measure during usability testing?
How to eliminate bias? How to implement remote usability study? - Indigo Studio hands-on.
My quest for the talk is to introduce you to gamification with the founding principles that allow us to achieve success by adopting the process and an end-to-end example of gamifying a familiar process at work. Since some of the top global companies are already employing it as a technique for their business operations why should YOU wait? Gamification goes beyond collecting stickers for some discounted items at the local gas station or stamps for a free latte. Since gamification is the convergence of game design and user-centered design we will take on a journey that touches on these two rather familiar concepts to explain what is yet to be understood and applied to break the chains of standard business processes.
Usability and evaluating it. Forming hypothesis, defining controlled and measured variables for the experiment, selecting a task for the experiment and designing it. Taking care of learning effects, conducting the study and analyzing the data. Indigo Studio remote usability studies.
This talk was delivered during the XLR8 conference in Sofia, Bulgaria. I share my process for designing constrained productivity tools such as Ignite UI a toolkit of web UI components and Indigo Studio a wireframing tool with remote unmoderated usability testing capabilities.
How to dive in our users’ environment? The creation of a successful product requires far more than a questionnaire, a decent wireframe or prototype and fluffy visual design. One of the most valuable qualities during the design of user experiences is empathy. We'll talk about what exactly it is, how we can develop and use it successfully in our projects.
Storyboards - telling the stories of your users visuallyStefan Ivanov
Many things are really simple and very familiar but that does not mean that they are obvious. The storyboard is a concept that perfectly exemplifies this statement. And despite the fact that many of us have grown up with these (I got my first Mickey Mouse magazine in 1991 when I was four), it is often frustrating how to have them work for us. When I got to understand the power of storyboards 20 years later, I was truly fascinated with them and have been using them ever since.
This workshop will not teach you how to draw beautifully, this requires a little talent and a lot of practice. We will talk about communicating our ideas with the different stakeholders in a visual way. About depicting the frustration of users to the management visually so that it is easy for them to grasp. About expressing an envisioned solution to a customer and receiving rapid feedback in an easy to understand fashion and at a very low price. About putting all stakeholders on the same page in regard to what the problems are and what the solutions might look like. About providing context for the various scenarios in which a product is being used. The benefits are numerous and our goal will be to get you familiar with the power of telling visual stories through storyboards.
Gamification - a player centered design processStefan Ivanov
Gamification has become a buzzword in recent years and a big percentage of the top companies in the world are already employing it as a technique in their business operations. Additionally we have seen and experienced gamification on a number of occasions in our daily life – from loyalty programs to catchy marketing tricks for product promotion and what not. The design community has witnessed some practices that work really well and others that simply don’t.
This talk will present gamification and its benefits, but also cover examples of good and bad practices. And since gamification is what seems to be the convergence of game design and user-centered design, extensive guidance will be provided about its incorporation in existing processes and products, as well as employing it in designs that are built from the ground up. We also will talk about what makes games fun, what types of players exist and what motivates them. We will discuss the concept of obstacles, the types of work that need to be done to overcome them and the rewards that are provided in return. And all this will be spiced up with numerous examples from the present and the past.
Why is it so that some products become a huge success and other don’t? I bet that each of you has racked his brains with this question for a while. I also did it many, many times. Why do I catch myself buying products every now and then that don’t offer any usability? Why do I keep things that I hardly ever use? And how come there are objects that I use every day without even noticing, as a habit? This talk will answer all these questions by looking into the emotional connections we establish with certain products. We will quantify our perception of objects to get a deeper understanding of the various factors that affect us. We will discuss emotions, usability, conceptual models and much more relating to Don Norman’s famous framework for the Three Levels of Design.
A workshop session prepared especially for MobCon Bulgaria 2015 that introduces the audience to the wireframing and prototyping tool Indigo Studio. Key features and necessary workflows for the creation of an interactive mobile wireframe are introduced and showcased. After an initial general overview of what is possible with Indigo Studio, there is a hands on experience to offer a deeper dive into mobile prototyping. The centerpiece of the session is to create an interactive wireframe for a mobile app, based on a paper prototype that has underwent user validation. Thus, a small part of the UXD cycle for the development of a product is covered as well.
Web Usability Metrics JSNext Bulgaria 2014Stefan Ivanov
Usability can be measured but we rarely do so. There are two main approaches that will be discussed. First is the approach of UX practitioners focused around surveys for collection subjectively perceived usability of the website. Second comes the automated process of using telemetry or analytic tools to monitor user behavior beyond what marketers usually do.
wUX applying UX principles to wearable tech and smart textilesStefan Ivanov
Despite that many consider the wearable technology as an emerging field, researchers in the field of Human-Computer Interaction have already done and published a lot on the topic. As a result some key usability concepts have been established, providing guidance to designers of wearable products such as the term wearability, the design for eyes-free interaction, the provision of multmodal feedback and the appropriateness of gestures to flexible surfaces. By following these rules one is much more likely to succeed in his quest not only to design a beautifully looking product, but also one that delivers a great user experience to its wearer. The talk will conclude with a short discussion about two wearable devices designed by the speaker: FabriTouch - a textile touch input surface embedded in one's trousers and Stepsss - the smart shoe layer that tracks your running and walking behavior.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Visual Style and Aesthetics: Basics of Visual Design
Visual Design for Enterprise Applications
Range of Visual Styles.
Mobile Interfaces:
Challenges and Opportunities of Mobile Design
Approach to Mobile Design
Patterns
14. Team member
No managerial role
Agency / Digital Business
26-35
Sofia
$ 1000
Frustrations:
Lack of clarity about wage
Wrong salary expectation
Women earn 25% less than men
Fall in the same bracket:
Entry level & Intermediate
Senior & Principal
$ and % wise
20. –Charles Darwin
“It is not the strongest of species that survives,
nor the most intelligent that survives.
It is the one that is most adaptable to change.”
22. Emotional Intelligence
People Skills
Idea Communication
Empathy
Time Management
Business Skills
Service Design
Data Visualization Skills
Copyright
People Management
Today Soon In a while
23. Emotional Intelligence
People Skills
Idea Communication
Empathy
Time Management
Business Skills
Service Design
Data Visualization Skills
Copyright
People Management
Event Management
Today Soon In a while