1. 4815 Locust St. Apt 106
Philadelphia, PA 19139
614-561-0380
Morgan40380@yahoo.com
Rachael Morgan
Experience 06/07-current United Airlines, American Airlines Philadelphia, PA
International/Domestic Flight Attendant
Consistently provide superior customer service,, receiving multiple commendations
for excellence in flight
Manage travel itinerates for 1st
class passengers
Perfected the ability to multi-task, while maintaining high standards of service
Calmly and effectively handled severalemergency situations with professionalism and
compassion
Work with new coworkers every trip and use superior interpersonal skills to ensure
task completion and create a friendly, positive atmosphere
Maintains a cheerfuland upbeat environment while multitasking under pressure
Using a friendly, pleasant and professional tone I deliver both scripted and impromptu
onboard announcements
8/05-8/06 , Affordable Locksmith. OH, PA, MA
Dispatcher/Customer Service
Utilized Microsoft Office, Google Ads, and social media to launch successful
marketing campaigns
Worked as the sole dispatcher and customer service agent, generating daily
compliments for friendly and efficient service
Operated multi lined phone systems with a pleasant, professional, and cheerful attitude
Worked remotely with dedication showing dedication and ability to work
independently
Responsible for office and client correspondence
1/05-10/07 Embassy Suites Dublin Dublin, OH
Front Desk and Audit
Assisted guests at the front desk, operated a multi-line telephone system
Greeted and directed guests to appropriate areas throughout the hotel for conventions
Responsible for the nightly balancing of departmental funds
Utilized office equipment including multi-lined phones, fax machine, copier, computer
and Microsoft Office Programs
Provided superior customer service and staff support. Earned “Catch Me at My Best
Award” for excellence in service in both 2005 and 2006.
