1. PEDRO A. BLANCO
520 West 144TH Street Apt. #5
New York, NY 10031
Mobile: (347) 882-7563
Pedropbab091881@Yahoo.com
PROFILE
Fluent in English and Spanish, Seasoned Business Professional with extensive experience in customer
service, operations, merchandising, and human resource seeking a Management position working for an
organization that encourages diversity and caters to patients in need.
EDUCATION
Housing Works (Peer Training Program) Completed: October 2016
Metropolitan College of New York
BBA (Bachelor of Business Administration) in Healthcare Systems Management
Graduated: Summer 2015; Honors, GPA: 3.98 (Phi Theta Kappa, summa cum laude)
Borough of Manhattan Community College
AA (Associate of Arts) in Liberal Arts and Science
Graduated: Spring 2009; Honors, GPA: 3.10
WORK EXPERIENCE
Gap Inc. (Banana Republic) 08/11-05/13 Customer Experience Supervisor
Enhanced the client experience by exhibiting “Brand Ambassador” behaviors
Spearheaded people development initiatives
Communicated with leadership team via latest technology, as a vehicle of support
Oversaw company vision in fostering people, environment, and community
Aeropostale Inc. 08/06-10/10 Associate Operations Store Manager
Addressed organizational deficiencies through audit preparedness, hiring practices, training
opportunities, and safety and security directives
Collaborated with all team members in enhancing the company’s mission and values
Cultivated strong interpersonal relationships with leaders throughout the district
Maintained an average 90% audit score through five consecutive quarters
Gap Inc. (Banana Republic) 04/01-06/06 Assistant Store Manager
Excelled in business practices; hiring, training, and operations
Encouraged an open-door policy, by fostering individual growth
Aided in promoting several staff member to leadership roles
Maintained company directives in all aspect of the business
VOLUNTEER
New York Election Day Poll Worker
God’s Love We Deliver
AIDS Walk New York