1. Learning by Developing (LBD) Operating Model and
Quality Learning in Living Laboratories
Laurea was appointed as a Centre of Excellence in Education for 2010-2012 based on
the Learning by Developing (LbD) Operating Model for the fifth time
IMHE OECD
18092012
Tuija Hirvikoski, Phd, Director at Laurea www.laurea.fi
Enoll Council member http://www.openlivinglabs.eu/

2. UAS
132 000 Mass higher education in
Finland
students
University of Applied
AU Sciences
148 000 Master’s degrees
students
University of Applied
Sciences
Bachelor’s degrees
In Finland, the expansion of HE is
DESCRI closely related to the welfare-state
agenda (egalitarian policy aims with an
PTION emphasis on regional policy). About 65%
OF of the relevant age cohorts study in
FINNISH HEIs.
HIGHER This policy (Triple Helix) has been successful
in promoting national development: E.g. in
EDUCA The Global Competitiveness Report 2012-
TION 2013 Finland is in third position. Moreover,
Finland had earned the Eurozone’s best
DEGRE credit ratings (AAA))
ES Higher education is provided by 16
academic universities (AU) and 25
universities of applied sciences (UAS).
Laurea University of Applied Sciences | Tuija Hirvikoski

3. Living Labs are Self-renewal Human-centric,
Multi-stakeholder Ecosystems
“What is needed?”
Service- multilevel
governance
providers Enablers
MNS,
Citizens SMES
and
users
Education Public sector
convergence of
third sector science
(RDI)
cross-sector
co-operation
“What is possible?”
 Science, technology, innovation (STI) 4%
 Doing, using, interacting (DUI) (96%) (Harmaakorpi)
We need to learn to innovate!

4. Helsinki Metropolitan Area’s Innovation
Hubs as Living Laboratories and Enriching
Learning Environments
Laurea operates in the Greater
Helsinki Metropolitan Area, which
produces approximately 50% of
Finland’s gross domestic
product.
In its operating environment, Laurea is
specializing in service innovations and
Helsinki focusing on regional development of
the metropolitan area.
Laurea University of Applied Sciences Tuija Hirvikoski 4

5. Laurea’s Profile in the Finnish
Higher Education System
1. Service innovations and value networks
2. Internationally acknowledged and productive
research, development and innovation
activity
3. An operating model that
promotes the development of
working life by integrating
learning and R&D (Learning by
Developing)
9/20/2012 Laurea University of Applied Sciences 5

6. Laurea in figures -LbD is an economically sustainable
model with high impact on employment rate and student
initiated start ups
•Turnover, total 54,2 M€ •Employment rate 96,36%
• Of which RDI 12,5 M€ •Graduate employment rate
•Total amount of students 7620 2003-2007 graduated
• No tuition fees ˜ 99% 90,4%
•Average study time
• Young students 4,18 years •RDI credits/student 10,41
• Adult students 3,27 years •Student initiated firms 29
•Staff (man year) 518
• Teaching staff 297
(12,5% hold PhD, 8,4% licentiates,
•Students/lecturer 19,88
73% Masters) •Degrees/lecturer 4,56
• Others 222
• RDI involved 323
9/20/2012 Laurea University of Applied Sciences Tuija Hirvikoski 6

7. How has your institution tackled the challenges raised by
mass higher education with respect to maintaining and
improving teaching and learning?
9/20/2012
Laurea University of Applied Sciences 7

8. Fostering Quality Teaching in Higher Education: Policies
and practices IMHE-OECD (Hénard, 2012)
Quality teaching is the use of •Raising awareness of quality
pedagogical techniques to produce teaching
learning outcomes for students. It involves
•Developing excellent teachers
several dimensions, including the effective
design of curriculum and course content, a •Engaging students
variety of learning contexts (including •Building organisation for change
guided independent study, project-based and teaching leadership
learning, collaborative learning,
experimentation, etc.), soliciting and using •Aligning institutional policies to
feedback, and effective assessment of foster quality teaching
learning outcomes. It also involves well- •Highlighting innovation as a driver
adapted learning environments and for change
student support services.
•Assessing impacts
9/20/2012 Laurea University of Applied Sciences | Tuija Hirvikoski 8

9. Fostering Quality Teaching in Higher Education: Policies
and practices IMHE-OECD (Henard, 2012)
Covered by Laurea Learning by Developing (LBD) Operating
Model
Quality teaching is the use of •Raising awareness of quality
pedagogical techniques to produce teaching
learning outcomes for students. It involves
•Developing excellent teachers
several dimensions, including the effective
design of curriculum and course content, a •Engaging students
variety of learning contexts (including •Building organisation for change
guided independent study, project-based and teaching leadership
learning, collaborative learning,
experimentation, etc.), soliciting and using •Aligning institutional policies to
feedback, and effective assessment of foster quality teaching
learning outcomes. It also involves well- •Highlighting innovation as a driver
adapted learning environments and for change
student support services.
•Assessing impacts
9/20/2012 Laurea University of Applied Sciences 9

10. Fostering Quality in HE “takes place at three inter-
dependent levels” (IMHE-OECD 2012)
National level: HEIs’ central role in building
Europe, measured in terms of social and
economic progress
• Multiply awarded UAS,
Institution- • Quality management system
audited by FINHEEC;
wide level • Continuous development of
strategies and management
The Laurea
• Quality management LbD
Programme system,
Elements
• New programmes based on
level evidence Fostering
Quality
• Quality management Learning
Individual system,
• Employability,
level • Student initiated start-ups,
• Life-Long-learning
9/20/2012 Laurea University of Applied Sciences | Tuija Hirvikoski 10

11. Human
centricity!
Learning by
Developing is
a Unique way
for Life Long
Learning in
Living
Laboratories
Image thh !
9/20/2012 Laurea University of Applied Sciences 11

12. Laurea’s strategy 2010-2015;
Promoting Students’ Professional Growth
Strategic Choices
1. LbD: Generating Future •Laurea’s strategic choice is
Expertise and Service to integrate its three main
Innovations and Promoting tasks: education, regional
Student intiated and Growth development and R&D.
Entrepreneurship
•Learning by Developing (LbD)
2. Developing the Greater
is an innovative operating
Helsinki Metropolitan Area
model based on authenticity,
3. Internationally
creativity, partnership and
Acknowledged, Productive
experimental approach.
R&D&I
9/20/2012 Laurea University of Applied Sciences 12

13. Quality assurance system
Laurea University of Applied Sciences 13

14. CHECK, Operation monitoring and evaluation
Laurea University of Applied Sciences 14

15. The feedback system in relation to professional
development
Alumni
questionnaire
Graduation
questionnaire
Quality
quiestionnaire of International
education and student mobility
learning feedback
questionnaire
Internship
feedback
questionnaire
Study unit
Instant feedback feedback
questionnaire
forward

16. A Joint Regional Competence Development Continuum
PhD
Theses
Competences
B B B
Theses
M B Competence
B M development
B PhD
Theses M PhD B
B
Failed RDI
PhD application
Failed RDI
RDI project 3
applicati Failed RDI RDI
RDI
on application RDI project n
project
project 2
1
LbD – co-creation of new knowledge, skills and innovation with multiple stakeholders
Dissemination / diffusion of knowledge and innovation
Commercialization, entrepreneurship, Spin-offs
Aika

17. How can the higher education institutions of
your country maintain and improve quality
teaching at a time of mass higher education?
Ahola, Sakari and Hoffman, David M. (2012)
Higher Education Research in Finland – Emerging
Structures and Contemporary Issues
Laurea University of Applied Sciences 17

18. The mission of AU and UAS
The mission of The UASs have the responsibility
universities (AU) is to •to provide and support the
promote free research development of a professional
workforce,
and academic and artistic
education, to provide •carry out applied research and
development and
education based on
•support regional development
research, and to educate and lifelong learning
students to serve their
•develop adult learning and
country and humanity. provide vocational teacher
training
Laurea University of Applied Sciences | Tuija Hirvikoski 18

19. FINHEEC’s audit –
Finnish principals
• Finnish HEIs are responsible for their own quality management
• They can develop the quality system for themselves based on
their own needs and goals
• Participation in external evaluations of operations and quality
systems is obligatory
• The national guiding :The Ministry of Education and Culture/
Finnish Higher Education Evaluation Council (FINHEEC)
• to support quality work of HEIs and disseminate good
practices
19

20. Case Example Helsinki
Metropolitan area
Knowledge Triangle and Horison2020
Aalto & Laurea the cornerstones for Living Labs
Laurea University of Applied Sciences 20

21. EU 2020  Implementation by Seven Flagships
Knowledge Triangle: Create Synergy between Research,
Education and Innovation
Special need to focus on:
A. Value creation based on better use of intangible assets
B. New processes and methods for university-industry collaboration
C. Systemic change and societal innovations
Benefits are evident:
Innovation For students
For teaching staff
For researchers
Orchestration For working life professionals
Research Education
Platform for Blended Learning
© Markku Markkula

22. Future? Local Digital Agenda for the Helsinki Region
based on Smart Specialisation. The discussion is going on.
We will pioneer solutions to tackle Grand Societal Challenges. We will focus on:
1. Smart Urban Design
2. Active and Healthy Ageing
3. Low Carbon Economy
This means especially fueling Industrial Leadership by focusing on:
1. Regional Service Architecture and Modeling
2. Digitalization of System Processes, especially Services
3. Mindset and Environment for Start-up and Growth Companies
And this means on global level science excellence focusing on:
1. Open Innovation Interlinked Ecosystems
2. Integrating Real and Virtual Reality
3. Future and Emerging Technologies
This is the proposal made by Markku Markkula on 6 May 2012
based on the CoR Horizon 2020 draft opinion, Vanguard Group LDA activities,
the EUE/RIE plans and the EU Smart Specialisation Mirror Group.

23. What do you predict the quality teaching of higher
education might be in the future of mass higher
education?
9/20/2012
Laurea University of Applied Sciences 23

24. Measured by student numbers, the higher education
in Finland became a mass higher education system
during the 1970s (Välimaa 2012) with the highest
entry rates (OECD 2009)
However, in 2009 and 2010, a “The Finnish university system
radical change took place; may take some steps towards Anglo-
previously “Finnish Universities (AU) Saxon model, in which elite and
have been defined as national mass sections are side by side both
cultural institutions, whereas now in the system and institution
the aim is to create status hierarchy levels.” (Kivistö&Tirronen, 2012)
in Finnish HE system with the
establishment of a ‘world class
university’ in Helsinki, known as
Aalto University.” (Välimaa 2012)
“New elitism” in Finnish
higher education (Kivistö&Tirronen,
2012)
Tuija Hirvikoski 24

25. Balancing between two cultures; the traditional
academic culture and the culture of the free
market (Rinne&Jauhiainen, 2012)
• The entrepreneurial university,
• The manageristic university
Global policy and NPM are
• Academic capitalism not processes that change
• Mode 2 everything simultaneously,
• Interactive models of innovation buy we are looking at
• Triple Helix complex and phased processes
• Knowledge Triangle
• Living labs
> Transformation is taking
place in the ways university
research is carried out and
how science-society
contract is defined
9/20/2012 Laurea University of Applied Sciences| Tuija Hirvikoski 25

26. Framework for Understanding
Curriculum in HE
(Mäkinen & Annala (2012) based on Barnett and Coate (2005) and Bernstain (1996)
Domain External Internal
Knowing Curriculum implementing Curriculum representing disciplinary
knowledge-intensive education knowledge
Acting Curriculum producing competencies Curriculum supporting growth of
in employment market and society academic expertise
Curriculum providing individual Curriculum contributing
Being career success
identity formation process
9/20/2012 Laurea University of Applied Sciences 26

27. Balancing between the needed
competences contributing academia, world
of work, society and individual’s identity
Contributing Individual’s identity and
capacity to deal with successes and cope
with turmoil
Contributing
Academic development,
World of work,
Social and economic
progress
9/20/2012 Laurea University of Applied Sciences | Tuija Hirvikoski 27

28. Kanter (1988): Innovation is most likely in
organizations that
(a) have integrative structures,
(b) emphasize diversity,
(c) have multiple structural linkages inside and outside the organization,
(d) have intersecting territories,
(e) have collective pride and faith in people’s talent, and
(f) emphasize collaboration and teamwork.
Thank You!
Tuija.Hirvikoski@laurea.fi