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Nurse-Sensitive Quality Care -
(Conceptual Model)
Structure
of Care
Nursing Care
Processes
Patient
Outcomes
Donabedian Model
Quality Assessment
Antecedents Structure Process Outcome
Factors that
can influence
structure,
process:
Environmental
factors
Patient factors
(also influence
outcomes)
Organiza-
tional
character-
istics
Interactions
between
healthcare
practitioner
& patient
Changes
(desirable or
undesirable)
in individuals
&
populations
Donabedian’s Structure – Process - Outcome
Example Measures
for Nursing-Sensitive Care
Structure Process Outcome
• Size
• Teaching status
• Payer mix
• Magnet status
• CNO/manager
• Practice environment
(e.g., autonomy)
• NHPPD
• Staff mix
• Use of agency staff
• Education
• Specialty Certification
• Other credentials
• Turnover
• Risk assessment
• Implementation of
prevention protocols
• Pain management
• Medication
administration
• Counseling
• Communication,
teamwork, decision
making
• Injury falls
• HAPUs
• Nosocomial
infections
• “Failure to rescue”
• Mobility
• Satisfaction with care
• Unplanned
readmissions
Structure: Indicated by the supply, equipment, skill-level,
facilities and education/ certification status
Example: Availability of physicians and/or nurses providing
care.
Process: Measure aspects of nursing care such as frequency of
assessment and intervention- how the system works
Example: Is tracheostomy care done as per policy?
Outcomes: Improve if there is a greater quantity or quality of
care- the final product
Example: What is the infection rate? How many tracheostomies
block?
Structure Process Outcome
Donabedian’s Model for Improvement

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Nurse sensitive quality care - structure process-outcome

  • 1. Nurse-Sensitive Quality Care - (Conceptual Model) Structure of Care Nursing Care Processes Patient Outcomes Donabedian Model
  • 2. Quality Assessment Antecedents Structure Process Outcome Factors that can influence structure, process: Environmental factors Patient factors (also influence outcomes) Organiza- tional character- istics Interactions between healthcare practitioner & patient Changes (desirable or undesirable) in individuals & populations Donabedian’s Structure – Process - Outcome
  • 3. Example Measures for Nursing-Sensitive Care Structure Process Outcome • Size • Teaching status • Payer mix • Magnet status • CNO/manager • Practice environment (e.g., autonomy) • NHPPD • Staff mix • Use of agency staff • Education • Specialty Certification • Other credentials • Turnover • Risk assessment • Implementation of prevention protocols • Pain management • Medication administration • Counseling • Communication, teamwork, decision making • Injury falls • HAPUs • Nosocomial infections • “Failure to rescue” • Mobility • Satisfaction with care • Unplanned readmissions
  • 4. Structure: Indicated by the supply, equipment, skill-level, facilities and education/ certification status Example: Availability of physicians and/or nurses providing care. Process: Measure aspects of nursing care such as frequency of assessment and intervention- how the system works Example: Is tracheostomy care done as per policy? Outcomes: Improve if there is a greater quantity or quality of care- the final product Example: What is the infection rate? How many tracheostomies block? Structure Process Outcome