A flexible and reliable phone system is vital for your business. It should efficiently connect your offices
and employees and deliver exceptional collaboration experiences at a fair price. But most importantly,
it should guarantee your business a strong local presence and a seamless and easy way
to connect with your customers and grow your business. No matter your business or your business
communication needs, we have the right solution for you.
3. 1 3
MORE THAN A PHONE SYSTEM
A flexible and reliable phone system is vital for your business. It should efficiently connect your of-
fices and employees and deliver exceptional collaboration experiences at a fair price. But most im-
portantly, it should guarantee your business a strong local presence and a seamless and easy way
to connect with your customers and grow your business. No matter your business or your business
communication needs, we have the right solution for you.
HOW WE ARE DIFFERENT
Since 2009, we have been providing reliable hosted phone systems for a wide variety of businesses
across Ireland. Our goal is to make your business communication more efficient, flexible and afford-
able. The service is powered by VoIP (voice over IP) technology and cloud computing, which open up
a whole new world of opportunities. We’re a team of experienced and passionate IT professionals
who always innovate and deliver clever solutions, hence “Nua” = new and “Com” = communication.
4. 1 4
See what the future has to offer
Better Collaboration
5. 1 5
IP PHONE SYSTEM, EXPLAINED
VoIP (voice over IP) is an innovative technology used to deliv-
er voice information over the Internet. IP phone systems, also
known as cloud based phone systems or hosted phone systems,
are using VoIP to send voice information in digital format over
the web. It’s the next generation service, intended to improve
your business communication. Switch now to feel the difference!
CALL
YOUR
INTERNET
CONNECTION
YOUR OFFICE
* In Q2 2016 approximately 60.1% of all fixed broadband subscriptions were equal to or greater
than 30Mbps, up from 51.1% in Q2 2015
Irish Communications Market: Key Data Report – Q2 2016: ComReg
* A minimum broadband speed of 30Mbps to be available to all homes and businesses in Ire-
land by 2020
National Broadband Plan: Dept. of Communications, Energy & Natural Resources
WHAT DO YOU NEED TO GET STARTED?
Internet Connection *
IP phones (we provide high-quality phones) or
you can use mobile or desktop apps
Landline number (you can keep you exiting number or
get new ones from us). It is so easy!
6. 1 6
5 REASONS TO SWITCH TO IP TELEPHONY
Embrace the new technology and improve your business com-
munication. Use our service to re-define the way you work. Here
are just a few reasons to switch to cloud based phone systems:
Affordable price - reduce significantly the price
of your phone bills (by around 50%). Get rid of
your line rental fees, legacy equipment, extra
charges for support and maintenance. Get free
calls to Irish and UK landlines and other interna-
tional destinations.
Advanced features - get lots of advanced op-
tions that will cover all your communication
needs: call recording, call queues, IVR menu, call
transfer, SMS tools and so much more.
Flexibility - have multiple office locations? In-
stall the handsets and communicate between
your offices for free. Moving to another location?
Take the handsets with you, plug them in and use
the service instantly.
Mobility - use our mobile app (Android, iOS) to
manage your business communication from
anywhere.
Scalability - scale up/down your phone system,
according to your business needs. It is so easy to
add new extensions, phone numbers, users, etc.
7. 1 7
We saved up to 50-60% on our phone bills
by eliminating the line rental
9. 1 9
IP
+353 1 234 5678
+353 2345 6789
HOW TO SWITCH TO IP TELEPHONY
Switching to our cloud based phone system is easy, and there
are no hidden costs, simply follow these steps:
Sign up to our service
Plug in your IP phones into
your Internet connection
(we’ll supply you with the
best equipment)
Port your existing numbers
or get Irish or international
phone numbers from us
Enjoy the service and see
your business grow
1
2
3
4
10. 1 10
IVR System Call QueuesCall Recording
Call BlockingVoicemailAdvanced
Reporting
SMS System Opening Hours Phone Book
Apps &
Integrations
Mobile App SIM Hosting
THE MOST VERSATILE PHONE SYSTEM
IN IRELAND
Traditional phone systems are obsolete, limited and very expen-
sive. We offer you a better service with lots of advanced features
that will make your business communication more efficient and
flexible. There is nothing that it can’t do. Here are just a few op-
tions:
and much more...
11. 1 11
of our business operations
NUACOM has become an important part
13. 1 13
BEST QUALITY BUSINESS IP PHONES
We provide high-quality, reliable and fully-
featured IP phones and recommend using
them for your business communication. All
the phones come pre-configured (Plug&Play),
so you can connect them to your Internet
connection and start making/receiving calls
instantly.
14. 1 14
DESKTOP AND MOBILE APP
Our mobile app (Android, iOS) is a very useful extension of your
hosted phone system. It allows you to manage your business
communication from anywhere. Install it on your mobile device
and:
View detailed call logs and analytics
Playback call recordings
Manage your contacts
Manage your opening hours
Much more
Don’t wish to use desktop phones? No worries, our sys-
tem is compatible with multiple mobile and desktop apps
(softphones), which allow you to make/receive calls using your
PC, laptop, tablet or mobile. Here are just a few of them:
Linphone
X-Lite
Zoiper
Bria
And more
15. 1 15
While I am abroad, I can make and receive calls
from my office landline number.
16. 1 16
Analog lines are a thing of the past (Invented in 1876).
Embrace the new and innovation and grow your business.
NUACOM virtually brings our 20-worldwide staff into 1 office
17. 1 17
Expertise
Delivering #1
business hosted phone
systems since
2009
Reliability
Stable system:
100% uptime in
2015 and 2016
Insfrastructure
Robust
infrastructure:
ISO27001 certified lo-
cal data-centers
Support
Professional 24/7
support with SLA
and personal
approach
WE LOVE OUR CUSTOMERS
We really care about our customers and their satisfaction is
one of our top priorities. We provide professional support via
multiple channels: chat, email or phone. Get in touch with us,
we will do our best to help you and make our service even
better.
Phone – if you’re an existing customer, simply dial
777 on your handset and speak with our customer
care representative
Email – write us at support@nuacom.ie, a support
ticket will be opened automatically
Chat – address your questions using our web chat
and get answers in real time
Help resources – read our comprehensive help re-
source (FAQ, guides, tutorials) to get the most out of
our service
WHY NUACOM?
18. 1 18
SEE WHAT OTHER PEOPLE SAY
Nuacom have been a great choice for us in relation to our telephone systems and communication pro-
vision, as we only use state of the art technology. An example of this: we’ve recently moved offices. We
simply took the phones from our previous office, brought straight in here without any great configura-
tion, and were able to make/receive calls to and from our valued clients. This is very important to us as
a modern business.
Michael O’Connell, Managing Director
House of Finance
www.houseoffinance.ie
We take most of our orders over the phone and it’s very important that we don’t miss any calls. Since we
installed Nuacom system we found out that we’re not missing any calls. If we can’t take the call at the
time, we can identify it later in our call logs, listen to call recording or voicemail. Then, we can get back
to them and turn those calls into sales. That is vital for our type of business.
John Martin Sexton, Director
Embroidery & Print World Ltd
www.thelogoshop.ie
Nuacom phone system allows us to monitor our phone calls, we know when there are peak times on
phone calls, when we need more staff on the counters and when we can reduce that. It also allows us to
listen back to the phone calls, which is great for management and quality control. We saved approxima-
tively 50-60% in our phone bills, we can also use SIM card hosting option to call mobile phones which
reduces your bills even more.
Stephen Walker, Managing Director
Autokey Automotive
www.autokey.ie
We have a flexible phone system where we can track our calls, promptly respond to our customers and
most importantly: our lines are never busy. In this way, nobody is left behind and we have our booking
executed on time. The system has lots of nice features: voicemail to email, call recording, mobile app,
SMS tools. I think Nuacom is the most suitable phone system for restaurants and any other business.
Michael Mazilu, Owner
Pandini’s Restaurant
www.pandinis.ie