2. ERLANG GROUP is an Albanian provider of high-quality
telecommunications services with own data center and
network. Employing latest advanced technology and
innovations, we also offer a variety of products and
solutions that allow individuals and businesses around
the world to start a telecom business or to expand an
existing one.
2ERLANG GROUP / 2015 CORPORATE OVERVIEW
3. ERLANG GROUP has
focused on delivering
quality services
and products to
the VoIP market.
The company is
brand new but
the management
is on TLC market
since 2001. Our
success in this
field has resulted in
an opportunity to
service customers
varying from Tier-1
national and global
carriers to ISPs,
Corporate carriers
and residential VoIP
providers.
As a part of our
“customer - spoc
service” business
model we provide
our partners with
comprehensive care
including a personal
Account Manager.
The Account
Manager assists our
partners with all their
questions, requests
and enquiries and
makes sure they are
satisfied with the
quality of services
provided. Account
Managers have
the expertise to
be able to provide
suggestions
We believe that our
solid experience in
the communications
field and the
advanced
technologies that
we have been
implemented will
help our partners to
succeed.
3ERLANG GROUP / 2015 CORPORATE OVERVIEW
4. All technical requests and
problems are handled by a
Support Team, which ensures
that all queries are solved
professionally and in a timely
manner. Support Team members
are highly qualified in switching
technology, VoIP, billing and
IVR systems, databases, call
routing management, networking
and other fields of IT and
telecommunications. Support
Team members do not only solve
trouble tickets but also provide
advice and suggestions, thus
sharing their experience and
expertise with ERLANG GROUP’s
partners.
4ERLANG GROUP / 2015 CORPORATE OVERVIEW
5. SINCE 2001 WE MADE ERLANG GROUP
5ERLANG GROUP / 2015 CORPORATE OVERVIEW
6. Influencing the
top market of
call center
Key player in
Voip Market
Wholesale
Over 2billion
minutes routed
per year
The new data center in
Tirana, will offer enough
colocation room, for our
worldwide Partners and
Customers.
What is more, Virtual Office, Wi-Fi,
CRM-SMS-Gateway, IVR, Conference
Server, VPN, Colocation, Class 5 System,
WHOLESALE TRAFFIC, Consulting, and
more...
6ERLANG GROUP / 2015 CORPORATE OVERVIEW
7. 7ERLANG GROUP / 2015 CORPORATE OVERVIEW
VoIP
Solutions
ERLANG GROUP / 2015 CORPORATE OVERVIEW
8. 8ERLANG GROUP / 2015 CORPORATE OVERVIEW
Nowadays companies need ever more to
be leaded and guided side by side to obtain
better results, being stimulated by various
challenges, that go from cost reduction to
increase of the productivity, searching ever
more best and innovating job methods.
This is the proposal of ERLANG GROUP,
an Information Technology Company
specialized in supplying vanguard solutions
in telecommunications.
ERLANG GROUP offers a wide range of
VoIP (Voice over IP) solutions, the innovative
technology that allows great costs-saving
in phone calls making them pass through
Internet: vocal data are digitalize and
transmitted to you through the network.
Through VoIP is therefore possible to
reach data networks in order to carry out
telephone conversations as well.
Availability of broadband connections (ADSL
or SHDSL) allows to take advantage of this
innovative technology in order to make
phone calls at best price.
VoIP technology was born by the need to
integrate human voice into data network,
using a unique infrastructure able to
reach more services, to simplify existing
infrastructures, using a common mean
of transport: all above allows, therefore, a
significant decrease of costs.
The availability of Co-location in our Data
Center, allowed our partners to supply
their customers vanguard solutions in
telecommunications without investment.
9. 9ERLANG GROUP / 2015 CORPORATE OVERVIEWERLANG GROUP / 2015 CORPORATE OVERVIEW
Main
Services
10. Our telecom division oversees a vast
programme of services to provide our
customers with the best routes availability,
performance and quality. We have access
to interconnections with Tier 1, 2, MVNOs,
and wholesale carriers. This attention to
details means our customers always receive
a superior service. Whatever your needs,
we enable A-Z termination, VoIP Wholesale,
VoIP Premium, CLI Routes, and SMS
provision to meet both your and your clients
requirements.
With Calling Cards you can use a
prepaid product to call any international
destination at the lowest rate available
on the market. You must follow a simple
procedure and digit a PIN.
Decades of experience of its programmers
in telecommunication field will enable
Erlang to put into production its own switch.
Techical staff is already testing the switch
and moving on to stress tests after which
it will be presented and distributed, giving
uncompromised flexibility and never seen
before add-ons
For who travels and cannot answer calls
at the office, we offers the Follow Me DID
Service that allows them to divert calls to
land number or mobile. The numbers are
called in sequence, by the order indicated
on Follow Me list. If they cannot answer
any of the lines or do not wish to accept
the call, it is forwarded to Voice Mail.
The largest advantage of this service is the
skill to receive calls and fax while traveling,
without having to leave personal detail
Telecom
Services
Calling
Cards
Switch
Platform
Follow
Me DID
10ERLANG GROUP / 2015 CORPORATE OVERVIEWERLANG GROUP / 2015 CORPORATE OVERVIEW
Nowadays companies need ever more to be
leaded and guided side by side to obtain better
results, being stimulated by various challenges,
that go from cost reduction to increase of the
productivity, searching ever more best and
innovating job methods. This is the proposal of
ERLANG GROUP, an Information Technology
Company specialized in supplying vanguard
solutions in telecommunications.
ERLANG GROUP offers a wide range of
VoIP (Voice over IP) solutions, the innovative
technology that allows great costs-saving in
phone calls making them pass through Internet:
vocal data are digitalize and transmitted to you
through the network. Through VoIP is therefore
possible to reach data networks in order to carry
out telephone conversations as well.
Availability of broadband connections (ADSL
or SHDSL) allows to take advantage of this
innovative technology in order to make phone
calls at best price.
VoIP technology was born by the need to
integrate human voice into data network, using
a unique infrastructure able to reach more
services, to simplify existing infrastructures,
using a common mean of transport: all above
allows, therefore, a significant decrease of costs.
The availability of Co-location in our Data Center,
allowed our partners to supply their customers
vanguard solutions in telecommunications
without investment.
12. 12ERLANG GROUP / 2015 CORPORATE OVERVIEW
Albania
Rruga Siri Kodra Pallati A&A
Kati i Pare , Tirane
Kosovo
Rruga Garibaldi 15/7-1
Pristina
info@erlang-group.com
+35544536899
+355665544115
