Nagendra Singhal has over 16 years of experience managing large IT projects and businesses. He has successfully implemented numerous e-governance projects across various departments in Uttar Pradesh worth over 1000 crores. Currently, he is the State Head of CSC e-Governance Services Ltd in Uttar Pradesh and Uttarakhand, leading a team of over 1500 professionals. Previously, he has held leadership roles managing e-governance divisions and teams of over 1000 people for various organizations.

1. NAGENDRA SINGHAL
Contact No.: +91-9721326000
E-Mail: nagendrasinghal@gmail.com
PROFILE SUMMARY
 PMP, ITIL and Six Sigma Green Belt professional & Visionary leader with nearly 16 years of experience in managing
businesses and large projects has repeatedly proven ability to quickly analyse key business drivers like and develop
strategies to grow the top line and bottom line.
 Possess zeal to drive development & advancement in terms of technology; led several projects that connected general public
in remote locations with government initiatives facilitating them in easily availing benefits & privileges they are entitled to
 Expertise in successfully conceptualising & implementing IT systems for vast coverage in Rural as well as Urban areas and
equipping it with compatible technologies & infrastructure
 Leverage human capital with skills in developing, managing and mentoring large IT teams and ensuring their
productivity & performance levels
 Demonstrated liaising skills; interfaced with other government departments, authorities and ministries to understand
project requirements, complete statutory requirements and ensure timely completion of project
 Proven track record of working on IT program with government departments involving IT Department, Food & Civil
Supplies Department, Department of Revenue, Transport Department, Cooperative Department, Commercial Tax
Department, Home Department, Medical & Health Department, municipal Corporations and so on
 Experienced in generating & leading IT programs pertaining to e-governance & digital governance with assurance to
financial parameters while achieving organisation objectives
CORE COMPETENCIES
Strategic Management & Solutions E-Governance Stakeholders Management
Manpower Planning IT Operations Community Development
Operations Management Managing Budgets and P&Ls Contract Management
Change Management Performance Management Budgetary Control
Leading & Developing Teams Liaison with Govt. Agencies Redesigning of Business Processes
Technical Documentation Business Development Client Relationship Management
ORGANIZATIONAL EXPERIENCE
Since, Apr’15 State Head –Uttar Pradesh and UttraKhand, CSC e-Governance Service Ltd.
Jan’11 –Mar’15 Head – State e-Governance Mission Team, Uttar Pradesh, National Institute of Smart Governance
Workingwith Department of IT & Electronic (DietY), Governmentof Indiaand the Department of IT & Electronics, Govt. Of Uttar
Pradesh where the State e-Mission Team is placed for program management of projects under National e-Governance Plan
/Digital India worth approx. 1000crore to ensure successful implementation of its components. Managing a team of more than
1500 professionals
Key Result Areas:
 Leading the State e-Governance Mission Team comprising of professionals from the domain of Program Management,
Finance, Technology and Change Management etc.
 Spearheading the e-Governance initiatives of National e-Governance Plan /Digital India projects in the state
 Interacting and engaging with Chief Secretary, Principal Secretaries, Secretaries of various State Government
departments and providing advisory to them
 Helping the state government in framing and making policy decisions with respect to IT
 Drawing up e-Governance/IT plans for the various State Government Departments, providing end-to-end solutions to
the departments
 Guiding the State Government Departments for crafting Proposals, DPR, FRS including BPR/GPR, RFP’s, Capacity
Building & Change Management Plans, Project Plans, Project/Program Management, Roadmaps, Bid Process
Management, Solution Designing, Solution Architecture etc.
 Conducting financial and technical appraisal of project reports/proposals received from various state departments
 Representing State IT department in various meetings at the highest level
 Working on Member of various e-Governance committees in the state
 Enhancing capacity of government agencies for public service delivery through process of ICT enabled reforms
 Using ICT to support the delivery of accessible & affordable services that are most needed by communities
Highlights:
 Spearheading e-Governance projects (worth Rs 1000 crores) in the state, some of the key departments are as following:
o IT Department (e-District State-wide, SP & SSDG, SWAN, SDC, CSC, e-Procurement & Capacity Building)
o Food & Civil Supplies Department (PDS project)
o Department of Revenue (NRLMP MMP)
o Transport Department (VAHAN, SARATHI & ITMS Project)

2. o Cooperative Department (State wide CBS implementation in DCB’s)
o Commercial Tax Department (Commercial Tax MMP)
o Home Department (CCTNS Project)
o Medical & Health Department (HMIS & mSwasthya (mobile based monitoring) project)
o Urban Local Bodies Department (e-Municipalities MMP)
o National Digital Literacy Program
 Drafted the Detailed Project Report for e-District project to seek the grant of Rs.173cr from Govt. of India.
 Drafted the project proposal on ‘e-LekhPal’ to seek the grant of Rs.30cr from e-Bharat (Initiative funded by World
Bank), for equipping the field functionaries with Tablets/Smart Phones.
 Instrumental in designing IT Policy Uttar Pradesh 2012, with the vision to position Uttar Pradesh as preferred IT/ITES
destination and to use IT as a vehicle for economic development of UP with inclusive growth
 Instrumental in designing Electronic Manufacturing Policy, Uttar Pradesh 2014, with the vision to promote and
showcase, Uttar Pradesh as an attractive investment destination
 Started technology business incubator named IT-UPVAN (UP Venture and Angel Network) for incubation and
supporting Start-Ups for creating the entrepreneurial environment
 Started rural business incubator named e-Setu (State Entrepreneurship Training Units) for supporting and training
aspiring youth from rural areas to start their own ventures with the support of IT- Multinationals
 Instrumental in organizing IT flagship programs of GoUP, e-Uttar Pradesh for two consecutive years 2013 & 2014, to
showcase the capabilities and attract investment in the field of IT & Electronics in Uttar Pradesh
 Instrumental in organizing Partnership Summit -2013 the flagship event organised by the Confederation of Indian
Industries in association with Government of Uttar Pradesh, meant to bring the spotlight on Uttar Pradesh to bring in
investments and industries
 Successfully spearheading the several capacity building initiatives in the state like Leadership Meet for policy makers,
200+ STeP (Specialised Training Programs) trainings for Government officials starting from Principal Secretaries to
ground level functionaries for capacity building Trainings, etc. 350+ sensitization programs for masses in urban and
rural areas across the State for awareness about e-Governance initiatives.
 Implementing mass digital literacy program (DISHA) under National Digital Literacy Mission covering 5lakh+
stakeholders from various sections of society by covering one person/household to digital literacy emphasis is given to
train and empower women.
 Implementing Financial Literacy program for rural adults, a project initiated by NABARD with the objective of
preparing rural people for their financial responsibilities and strengthening rural people behaviour leading to
increased saving and more productive and responsible spending.
Jul’10-Dec’10 Vakranagee Softwares Ltd., New Delhi as Vice President - Govt. Business
Worked as Vertical Head for the e-Governance division, lead the team of more than 1,000 people, having strong focus on e-
Governance, especially for Govt. clients in India
Key Result Areas:
 Designing of the vision, roadmap and strategy for the organization in achieving the target of being a billion dollar
company by 2015
 Implementing Detailed Strategy Implementation Plan and Monitoring of the progress
Highlights:
 As part of the growth plans, identified new areas of focus for the organization including Financial Inclusion, UID and
Common Service Centers (CSC), Computerization of IGRS and Public Distribution System.
 Defined the market entry strategy and implementation plan for entering the FI, CSC, IGRS, UIDAI and PDS space
 Led the organization in winning first project in PDS with government of Haryana(125 cr ), and CSC with Govt. of
Punjab
Sep’07-Jun’10 Zoom Developers Pvt. Ltd., New Delhi as Assistant Vice President (e-Governance)
Worked as Vertical/IBU Head for the e-Governance division, led the team of more than 350 people for various client Govt.
across India
Key Result Areas:
 Worked in account strategy and business acquisition
 Developed and implemented account strategy for various State Governments and PSU’s
 Responsible for negotiating & winning the contract and implementing SLAs and contract management
Highlights:
 Led the organisation project of Common Service Center (a mission mode project of NeGP), in the states of Jharkhand,
Bihar, Assam, Manipur, Mizoram, Chhattisgarh, Orissa, Himachal Pradesh & Rajasthan with Project Billing of Rs.125
crore as viability gap funding (VGf) from Government
 Successfully implemented the Common Service Centre (CSC) Project in 9 States (13500+ Common Service Centres)
 Successfully implemented eMandi project for Government of Madhya Pradesh with the project billing Rs.72.5 Crore.

3.  Successfully implemented Remote Load Management System for Dakshin Harayana Vidhyut Vitran Nigam Ltd.
 Created collaborative framework and integrated twin goals of profit making and social services, into a sustainable
business model for achieving rapid socio-economic change in rural India.
 Extended ICT for rural Empowerment of socially disadvantaged people for inclusive growth
 Provided access to quality education / skill up gradation by running various skill development programs
 Provided access to cost efficient & quality health services which include telemedicine with the help of Apollo Hospital
& Remote Health Camps.
 Promoted rural entrepreneurship, enable community participation and effect collective action for social improvement.
 Executed Rural Sales for micro insurance, micro loans, telecom recharge, DISH TV and Tata Sky sale and recharge, sale
of agro input material, etc.
PREVIOUS EXPERIENCE
Jul’03-Aug’07 Microtech Integrated IT Services Pvt. Ltd., Jaipur as General Manager
Worked in liaison with Government fo Rajasthan to complete a Public-Private Partnership (PPP) project (eMitra) that
covered 33 districts helping citizens in availing various gvernment services
Key Result Areas:
 Worked as Project Head; led a team of 42 members in 20 districts for ensuring establishment of Service sales network;
selection of franchisee
 Establishing business partnership / tie ups with various services providing companies and organisations
 Supervising other activities pertaining to Services Procedures; Logistics; Commercial procedures and modalities
 Designing of Franchisee Network Model for running these services; Franchisee network control management to roll
out project successfully
Aug’98-Jun’03 National Computer Services as Manager (Projects)
Worked with local authorities of Agra & Mathura for EPIC (Election Purpose Identity Cards) project
Key Result Areas:
 Led team of 100 members for ensuring timely and structured project execution
 Release of EPIC data to Agency at the starting of EPIC programme & Collection of EPIC data and Image from Agency at
the end of EPIC programme
 Provide Operational Support to the Vendors
Completed Municipal Management Information System (MMIS) liaising with Municipal Corporation and
Government officials in Bharatpur (Rajasthan)
Key Result Areas:
 Functioned as Team Leader for managing the Implementation of the Death-Birth Registration System and House Tax
Registration in Regional Language (Hindi) for Municipal Corporation, Bharatpur (Rajasthan).
ACADEMIC DETAILS
 MBA (EPM in Marketing & HRM) from Shailesh J Mehta School of Management, IIT Bombay
 Post-Graduation in (Economics) from in 1998
 B.Sc. Hons.(Maths) in 1996
CERTIFICATIONS
 PMP (Certification No.1266061) from PMI USA
 Six Sigma (Green Belt)
 ITIL (No. 10734-704021) from OGC, U.K
 Post Graduate Diploma in Applied Computing from DOEACC Accredited Campus
 United Nations Asia Pacific Institute for Information and Communication Technology (UN-APCICT)
o The Linkage between ICT Applications and Meaningful Development
o ICT for Development Policy, Process and Governance
o E-Government Applications
o ICT Trends for Government Leaders
o Internet Governance
o Network and Information Security and Privacy
o ICT Project Management in Theory and Practice
o Options for Funding ICT for Development
PERSONAL DETAILS
Date of Birth: 26th August 1974
Address: B-4101, Ground Floor, Green Fields Colony, Faridabad - 121001