The document discusses India's progress with e-governance and digital administration. It notes that while India has many assets like population and infrastructure, it lacks political will, project governance, collaboration, and integration of stakeholders. Lessons are discussed around people, process, technology, and resources. The future of e-governance requires leadership, standards, multi-sector participation, and moving up the evolution staircase from basic presence to outsourcing through transformation. Success requires assimilating lessons from experience and practicing them in real-life projects.
What does it take to engage employees and customers?John Mancini
A discussion of 1) how the nature of work is changing due to massive technology change; 2) why employee and customer engagement needs to be a key strategy in leveraging this technology change; and 3) why organizations need to take seriously the work assumptions of the Facebook generation and radically more demanding expectations of customers.
What does it take to engage employees and customers?John Mancini
A discussion of 1) how the nature of work is changing due to massive technology change; 2) why employee and customer engagement needs to be a key strategy in leveraging this technology change; and 3) why organizations need to take seriously the work assumptions of the Facebook generation and radically more demanding expectations of customers.
Rapid, breathtaking technology advances are forcing radical changes not only in how IT organizations function, but also in terms of their culture, leadership, and even careers. Combined with business, social and global trends, as well as technology investing (spending), IT organizations must accelerate their organizational change plans in order to survive and thrive. They must assess and plan for complete transformation – strategy, structure, people, processes, and tools. Are we preparing our IT professionals to plan for and make these changes? Are we helping them position themselves and their organizations for success in this dynamically evolving world? This keynote address, delivered by IT industry thought leader Peter McGarahan of McGarahan & Associates (www.mcgarahan.com), will explore the impact of rapidly changing IT and business trends on traditional IT careers, positions, and skill sets. The wake-up call he will deliver comes from four-star US General (Ret.) Eric Shineski: "If you don\'t like change, you\'ll like irrelevance even less." From there, McGarahan will discuss:
• The urgent and undeniable need for IT professionals to examine their skill
sets today against those required tomorrow;
• The significance of industry and business changes as they radically impact
IT organizations, cultures, professionals, and careers over the next five years; and
• Recent game-changing developments, including cloud computing (hosted services
and software solutions), the virtual desktop, mobile computing, IT sourcing, and
remote / virtual workers.
McGarahan’s call to action for IT Leaders is direct and powerful: “As IT leaders, we must coach our IT professionals out of and beyond their comfort zone, raise the bar on their expected ingenuity and vision to meet future challenges, and establish a sense of urgency in them. We must help them reevaluate and retool themselves for the limitless opportunities and possibilities in front of them to deliver business value, competitive advantage, and customer loyalty.”
Originally delivered at Oracle Social Business Seminar - for more information on becoming a Certified Information Professional, go to http://www.aiim.org/certification.
In collaboration IDA and WDA Singapore launched National Infocomm Competency Framework (NICF) brochure. This features Lithan Hall Academy in NICF brochure and calendar.
"Transforming Government Through Business and Information Technology (IT)/Information Resource Management (IRM)," a presentation by Sanjeev “Sonny” Bhagowalia, Chief Information Officer of the State of Hawaii at the launch of the "Make IT Happen Hawaii Coalition."
Sixteen Technology Commercialisation Projects receive S$4 million Proof-of-Co...James Chan
• 16 projects receive up to S$250,000 each in this second POC grant call,
• 2 projects came from the polytechnics
• Awarded projects are in the areas of engineering, info-comm technologies,
and life sciences.
Your Leadership Brand - The CIO as Business Strategist driving innovation. CI...Livingstone Advisory
Your Leadership Brand - The CIO as Business Strategist driving innovation
When CIOs think like business strategists, they shift from primarily managing technology projects to become highly business relevant. The ability of CIOs to successfully make this shift is key to underpinning the transformation of IT within the organisation. This transformation is critical to organisations that are looking for ways of driving innovation and entrepreneurship within the IT group, which in turn drives sustainable business value. The role of the CIO is at the core of this transformation.
In this engaging and practical session, Rob Livingstone provides valuable insights on how organisations and CIOs alike can ensure this transition is made successfully, and rapidly.
Agenda included
Surveying the broader landscape
Is enterprise innovation the Job of IT?
The Future-State CIO Model
Getting past ‘Business – IT Alignment’
Creating Influence
Your leadership brand.
Your personal Brand – as you!.
TechZen Consulting Director Joydeep Chakraborty sharing his thoughts with the engineering students of MCA, M.Tech and B.Tech, his perspective about the new age corporate challenges. The lecture included the software industry trend in the backdrop of various technical and skill challenges. A new paradigm discussion about how the industry is preparing to face the global recession. How should the university, faculty and the students gear up, to face the new opportunities and what are the new technology trends that they should be focusing on.
Rapid, breathtaking technology advances are forcing radical changes not only in how IT organizations function, but also in terms of their culture, leadership, and even careers. Combined with business, social and global trends, as well as technology investing (spending), IT organizations must accelerate their organizational change plans in order to survive and thrive. They must assess and plan for complete transformation – strategy, structure, people, processes, and tools. Are we preparing our IT professionals to plan for and make these changes? Are we helping them position themselves and their organizations for success in this dynamically evolving world? This keynote address, delivered by IT industry thought leader Peter McGarahan of McGarahan & Associates (www.mcgarahan.com), will explore the impact of rapidly changing IT and business trends on traditional IT careers, positions, and skill sets. The wake-up call he will deliver comes from four-star US General (Ret.) Eric Shineski: "If you don\'t like change, you\'ll like irrelevance even less." From there, McGarahan will discuss:
• The urgent and undeniable need for IT professionals to examine their skill
sets today against those required tomorrow;
• The significance of industry and business changes as they radically impact
IT organizations, cultures, professionals, and careers over the next five years; and
• Recent game-changing developments, including cloud computing (hosted services
and software solutions), the virtual desktop, mobile computing, IT sourcing, and
remote / virtual workers.
McGarahan’s call to action for IT Leaders is direct and powerful: “As IT leaders, we must coach our IT professionals out of and beyond their comfort zone, raise the bar on their expected ingenuity and vision to meet future challenges, and establish a sense of urgency in them. We must help them reevaluate and retool themselves for the limitless opportunities and possibilities in front of them to deliver business value, competitive advantage, and customer loyalty.”
Originally delivered at Oracle Social Business Seminar - for more information on becoming a Certified Information Professional, go to http://www.aiim.org/certification.
In collaboration IDA and WDA Singapore launched National Infocomm Competency Framework (NICF) brochure. This features Lithan Hall Academy in NICF brochure and calendar.
"Transforming Government Through Business and Information Technology (IT)/Information Resource Management (IRM)," a presentation by Sanjeev “Sonny” Bhagowalia, Chief Information Officer of the State of Hawaii at the launch of the "Make IT Happen Hawaii Coalition."
Sixteen Technology Commercialisation Projects receive S$4 million Proof-of-Co...James Chan
• 16 projects receive up to S$250,000 each in this second POC grant call,
• 2 projects came from the polytechnics
• Awarded projects are in the areas of engineering, info-comm technologies,
and life sciences.
Your Leadership Brand - The CIO as Business Strategist driving innovation. CI...Livingstone Advisory
Your Leadership Brand - The CIO as Business Strategist driving innovation
When CIOs think like business strategists, they shift from primarily managing technology projects to become highly business relevant. The ability of CIOs to successfully make this shift is key to underpinning the transformation of IT within the organisation. This transformation is critical to organisations that are looking for ways of driving innovation and entrepreneurship within the IT group, which in turn drives sustainable business value. The role of the CIO is at the core of this transformation.
In this engaging and practical session, Rob Livingstone provides valuable insights on how organisations and CIOs alike can ensure this transition is made successfully, and rapidly.
Agenda included
Surveying the broader landscape
Is enterprise innovation the Job of IT?
The Future-State CIO Model
Getting past ‘Business – IT Alignment’
Creating Influence
Your leadership brand.
Your personal Brand – as you!.
TechZen Consulting Director Joydeep Chakraborty sharing his thoughts with the engineering students of MCA, M.Tech and B.Tech, his perspective about the new age corporate challenges. The lecture included the software industry trend in the backdrop of various technical and skill challenges. A new paradigm discussion about how the industry is preparing to face the global recession. How should the university, faculty and the students gear up, to face the new opportunities and what are the new technology trends that they should be focusing on.
Presentation on E-Government and Public Private Partnerships by Sophia Bekele at the First International Conference on Electronic Public Management in Tripoli,Libya from July1-4 2010
Big data a possible game changer for e-governanceSomenath Nag
Big data is an IT trend on the fast track. It is one of the most disruptive IT trends that will change the way business is done today. It will make the organizations a proactive one from the current reactive state through the insights generated from the vast volume of data that is getting generated across different medium. There is a huge potential of using Big Data in e-governance projects for improving efficiency, transparency, and resource utilization of the system.
Presentation looking at future skills needed in the IT department if everything is outsourced to the cloud. Includes insights from IBM's CEO and CIO studies. The Future of the IT department whitepaper goes into details and models. Cloud Circle video featuring Mark Tomlinson walks you through presentation if needed.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Knowledge engineering: from people to machines and back
Introspection Of India Egov Npc Feb 2009
1. Prof. K. Subramanian
Professor & Director, Advanced Center for Informatics & Innovative
Learning, IGNOU
IT Adviser to CAG of India
Ex-DDG(NIC), Ministry of Communications & Information Technology
President, Cyber Society of India
Emeritus President, eInformation Systems, Security, Audit Association
2. What we have! & What we do not?
What we Have? What we Do NOT have?
1Billion+ Population
Political will to Implement
A Vision, Mission & A Good NeGP Plan.
Missing Project Governance discipline
Department of IT (Federal & States)
National development commitment
Dept. Administrative reforms
Synergy between departments
Converging Technologies
Concentrate only on “T” and not on “I” in IT
Individual excellence
Collaborative efforts to make it happen
Huge allocations for rural, panchayatraj
Team working sprit
allocations
Center-state & Inter-state relationships
Developed communication infrastructure
Standardization
SWAN
Professional, operational & functional integration
SDC
Multi stake holder participation
CSC
Feedback correction
Mission mode Projects
Disaster and contingency planning
Top driven approach
Local needs to be met
Huge data
Bottom driven approach
CSR
Information-currency, timely, accurate and
Corporate Ethics!
assurance
Huge Unemployment-Graduates not
Personal Social Responsibility
employable
Personal Ethics
Expenditure without outcomes
Skills development
Good outcome monitored Programe Management
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Introspection of India eGOV
3. Principles of Good Governance
Leadership Humane Governance
Selflessness Should be Creative
Integrity Uses Knowledge for
National Wealth and
Objectivity
Health creation
Accountability
Understands the
Openness
economics of Knowledge
Honesty
High Morality
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5. e-Government
Technology
Resources
Process
People
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6. e-Government is evolutionary
Naming is evolutionary,
e-Governance is yet to Take off
Good Governance ?
Efficient Government …
Effective Government …
Open Government …
Joined-up Government..
Connected Government
7. MEDIATING FACTORS:
Environment
Culture
Structure INFORMATIO
ORGANIZATIONS
Standard Procedures N
Politics TECHNOLOGY
Management Decisions
Chance
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8. Digital Administration
Metrics of IT Value and Effectiveness
Assessment of IT Functions
Utility
Strategy
Efficiency Delivery
Economy Technology
People
Control
Systems
Security
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Introspection of India eGOV
9. Fail to Plan Analysis Digital Administration
The scale and complexity of a Week IT Alignment with
organizational change proposed by Government functions
eGOV projects necessitates a Missing Integrated holistic view of
managerial rather than technical the Mission & Vision & ICT
approach. Implementation
Needs more Managerial Missing backend integration
Synergization of National Failed to address Socio-Cultural,
Development focus (Government as
Human, ethical Aspects-for projects
one)
which are multi-state and inter and
eGOV projects needs Process re- intra departmental dependant.
engineering issues and organizational
politics. to be supplemented with
organizational change, Business
Process Management.
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Introspection of India eGOV
10. Plan to Fail Analysis eGOV & Digital Administration
People failure
Decision making Failure
Design & Definition Failures
Project Discipline Failures
Supplier Management Failures
Standardization Failure
Costing Failure
Risk management and Legal Gaps
Human Computer Interface & System Usability Failure
Sustainability Failure (PPP)
Change Management/Impact failure
Technology Management & Management of Technology Failure
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Introspection of India eGOV
11. EGOV Project Governance
Strengthening Integration of Multi-
stakeholders
Operational Integration
Professional Integration (HR)
Emotional/Cultural Integration
ICT & Government Business & Services Integration
Multi Technology coexistance and seamless
integration
Information Assurance
Quality, Currency, Customization/Personalization
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Introspection of India eGOV
12. eGovernance & Digital
Administration
Skill Balancing & Education
Few executives in governance roles have the necessary
skills, knowledge and experience
Few executives have had any formal training in their
project governance roles
Business executives tend to approach project
governance with good intentions, but with little
governance-specific skills, knowledge and education.
It is assumed by all parties that no such expertise is
needed. This is a false assumption.
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Introspection of India eGOV
13. Multi sector-Multi location-Multi stakeholders of
Digital Administration
Lessons Learned
1. Four Dimensions
1.Process Dimension
2.People Dimension
3. Technology Dimension
4. Resource Dimension
2.Automation to Transformation
3. Output based to Outcome Based
3. Service is paramount & Process is subordinate
Focus on Services, & Service Levels
4.BPR- Choose carefully between Incremental Approach &
Radical Approach keeping Customer-friendliness,
Efficiency & Effectiveness
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Introspection of India eGOV
14. Future Directions-I
Implementation Through Committed Leadership (Integrating
Polity and Bureaucracy) From Vision Mission
Implementation-->Impact study->Improvisation
Create affordable robust ICT infrastructure and adapt System
Usability concepts
Adapt standards for interoperability and Integratability
Sustainable and affordable solutions: Cost Effectiveness –> E-
governance initiatives should pay for themselves
Government Information bases are to be integrated, auditable
and verifiable and consistent and information integrity to be
assured as Government as One, cutting the barriers of
rules/Business of allocation
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Introspection of India eGOV
15. Future Directions-II
Adapting a well planned “change management” drive
Projectisation of IT & Good IT Project Governance
Employment Generation through Entrepreneurship
e-Governance Implementation approaches (From Visioning to
Completion)
Rapid prototyping
Citizen Centric initiatives roll out approach
E-Governance - Managed Approach
Rapid replication after pilot success--Take mature steps to rapidly
move up the e-Governance Evolution Staircase (attaining maturity)
Assure Quality and ensure front end web-enablement and backend
integration.
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Introspection of India eGOV
16. Four Mantras of Good Digital Governance
From Vision Mission Implementation-->Impact study-
>Improvisation- Leadership & Alignment
Projects Formulate, Architect, Design & Construct,
Comprehensive Multi-tier Review, Monitoring & Feedback
control
Collaborate, Communicate, Cooperate, Co-work & co-exist
Logical Process Integration (ERP) superimposed with BI
makes the Enterprise a creative and Innovative A mature
accountable, transparent and Open Government
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Introspection of India eGOV
17. Standards-Certification & Compliance
ISO 9000
IS 14000
COSO
COBIT
ITIL
ISO 27000 Family
Six Sigma, CMMI, PCMMI
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Introspection of India eGOV
18. Importance of Group Standards -no one standard meets all requirements
ISO 27001/BS7799 Vs COBIT Vs CMM & PCMM Vs ITIL
Mission
Business Objectives
Business Risks
Applicable Risks
Internal Controls
Review
Prof. KS@2009 NPC OOTY Feb 2009 18
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Introspection of India eGOV
19. Assurance in the PPP Environment
Prof. KS@2009 NPC OOTY Feb 2009
19
03/10/08 Suny BUFF Lecture 27th Nov 2007
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Introspection of India eGOV
20. Enabling to rapidly move up the
e-Governance Evolution Staircase
5. Outsourcing
4. Transformation Define policy and
Funding stream allocations outsource execution
Agency identity Retain monitoring and control
“Big Browser”
3. Transaction Evolve PPP model
Strategy/Policy
Competition
People
Confidentiality/privacy Outsource service delivery staff
Process
Job structures
Fee for transaction
Technology Outsource process execution staff
Relocation/telecommuting
E-authentication
2. Interaction Organization
Cost/ Searchable Performance accountability
Self-services
Complexity Database Multiple-programs skills
Skill set changes
Public response/ Privacy reduces
Portfolio mgmt.
email
Sourcing
Content mgmt. Inc. business staff
Outsource customer
Increased Integrated services facing processes
1. Presence support staff Trigger
BPR Outsource backend processes
Change value chain
Governance Relationship mgmt. New processes/services
Publish Online interfaces Change relationships
Knowledge mgmt.
Channel mgmt. (G2G, G2B, G2C, G2E)
E-mail best prac. Constituent
Existing
Content mgmt. Legacy sys. links Value
Metadata Applications
Security
Streamline New applications
Data synch. Infrastructure
Information access
processes New data structures
24x7 infrastructure
Search engine
Web site Sourcing
E-mail
Markup
Prof. KS@2009 NPC OOTY Feb 2009 Time
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Introspection of India eGOV
22. Conclusion
The functional owners in Government are starting to use
eGovernment as an instrument to transform their
interactions with their constituents
Innovative value-added services can be developed once
technology is used to make it easier for Government agencies
to collaborate
To prevent the sustainability of IT systems from becoming an
issue, the programme design should be done holistically –
including efforts to promote its usage
Prof. KS@2009 NPC OOTY Feb 2009
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Introspection of India eGOV
23. Conclusion
e-Government rests on 4 pillars
Process
People
Technology
Resources
There are valuable lessons in each area.
drawn from experience
Success lies in assimilating these lessons & practicing in
real life eGov projects
Prof. KS@2009 NPC OOTY Feb 2009
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Introspection of India eGOV
24. Let all of us work together to make our Country a Developed
And Good Governed Nation
FOR FURTHER
INFORMATION PLEASE
CONTACT :-
E-MAIL:
ksdir@nic.in
ksmanian48@gmail.com
ksmanian@ignou.ac.in
91-11-23219857
Fax:91-11-23217004
Office of the CAG,
10, B.Z. Marg,
New Delhi-110002
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Introspection of India eGOV