1. DEBASIS NARENDRA
Lane-2, Mangala Nagar, Behind Rotary Bhawan, Khordha
Mob.: 8763701157, 9776995730
e-mail: debasis.narendra@gmail.com
SUMMARY
MBA with 10 years of experience in launching & running Government Projects in PPP
mode like 1. eGovernance Rural IT Kiosk, 2. UID Aadhaar, 3. NPR-SECC (BPL Survey),
4. 108 & 102 Emergency Medical Ambulance Service.
PROFESSIONAL EXPERIENCE
1. JAN 2013 till date: Manager, Operations, ZHL, 108-EMAS, NHM, ODISHA
Job Details:
• ZHL – Ziqitza Health care Ltd., Mumbai
• 108-EMAS – 108 Emergency Medical Ambulance Service
• NHM – National Health Mission
108-EMAS:
• It is one of the premier projects of Govt. of Odisha. Launched on 5th
March, 2013
by The Hon’ble CM. Pre-launch was the most difficult period due to lack of project
knowledge, huge manpower recruitment, office/control room setup, 420
Ambulance vehicles procurement, fabrication & documentation.
• Operations being the core dept., co-ordination with other depts. namely HR,
Control room (CDC), R&M, A/c, MIS, IT, Quality, Inventory, Marketing, is an
essential KRA.
• I was at the core of activities being the first & only Operations Manager (Ops Mgr)
during launch time. Strategy formation to avoid penalty & process refinement of all
depts. were main challenges.
• Planned more than 50% district launches for 108 as well as 102 (24X7 Referral
Transport System, previously known as JSSK)
• Grievance handling & HR Compliance is a major activity due to huge manpower on
field.
• Successfully handled Crew agitation after 2.5yrs of operation; which consisted of
Worker Union formation, Work stoppage due to strike etc.
• Successfully handled Nabakalebar Rath Yatra of Lord Jaggannath at Puri which
attracted more than 15 lakh devotees.

2. Core KRA:
1. Ensuring uninterrupted "108 Emergency Medical Ambulance Service" to public at large,
24X7.
2. Ensuring proper & timely reporting from District Managers.
3. Managing FieldStaff unrest by ensuring adherence to Statutory LabourLaws & timely
grievance handling.
4. Getting the works done by other depts. by ensuring proper coordination & strong
follow-up.
2. NOV 2011 till NOV 2012: State Coordinator, SECC, KDMSL
Job Details:
• SECC – Socio Economic Caste Census, Under PR Dept., MoRD
• KDMSL – Karvy Data Management Services Ltd., Hyderabad
SECC, Uttar Pradesh:
• On deputation from SECC, Odisha to Lucknow, then to Gorakhpur district to resolve
some pending issues like technical, MIS, payment, coordination with Govt. & local
vendors etc.
• Visited all Charge Centers & resolved all pending technical issues & MIS
discrepancy with the help of my IT team.
SECC, Odisha:
• 10 out of 30 Districts of Odisha were allotted with approx 1.6 Crore Population.
• Approx 10000 contractual manpower was engaged for 3-6 months.
• District wise Vendor selection for manpower sourcing.
• Dist. Coordinator, IT Coordinator, Master Trainer Recruitment & their Training.
• Liaising and maintaining good relationship with State/District level Client officials
and State/District/Block level Govt. officers for various operational issues.
• Setting up Charge Centers at the Block level and following up with the concerned
officers for providing proper infrastructure.
• Coordination with Vendors and our Dist. level staff for meeting the deadlines in
time, set up by the client.
• Supervising the daily MIS.
• Attending Review meetings.
• Supervising timely and proper salary distribution to all manpower.
• Providing necessary data to HO for raising the bills to the client in time.
Challenges:
• New of its kind project. Even client did not have A-Z knowledge of the project.
• Always difficult to work with the ground/Block level officials due to their ignorance
of the project, pre-occupation with their regular work and non-cooperation.
• Retaining manpower for a short term project and motivating them to work in
adverse conditions.
• Extensive touring away from home for long durations.

3. 3. DEC 2010 to OCT 2011: Manager, UID, SSEVL
Job Details:
• UID – Aadhaar, Under UIDAI
• SSEVL – SREI SAHAJ e Village Ltd., Under SREI Infrastructure
• Liaison with State/District Govt. Nodal Agency/officials regarding support for
Enrolment Centre locating, awareness creation and security in Enrolment Centre.
• Liaison with Registrar to seek support from concerned Govt. agencies for
Enrolment Centre locating, awareness creation and security in Enrolment Centre.
• Supervising and helping vendor for all kinds of support required to carry out
ground level operation.
• Sending updated daily MIS.
• Enrolment Centre locate and roll out.
• Obtaining permission for Enrolment Centre setup & awareness.
• Planning for awareness & Pre-enrolment drive to increase daily enrolment.
• Random visit to Enrolment Centers to evaluate ground operations.
• Communicating with UID Tech Support regarding various issues.
• Conducting vendor training regarding –
o Aadhaar s/w & KYR+ s/w installation & configuration.
o Pre-enrolment s/w installation & configuration.
o Correct procedure of demographic data entry & biometric capture.
o Enrolment Station backup, synchronization & health check up.
o CIDR data uploading through SFTP.
o Operator/Supervisor management through UID admin portal.
Achievements:
• Inaugurating & Starting UID enrolment first time in Odisha in Bhubaneswar despite
lack of support from Govt. and Registrar.
• Completing more than 1lakh enrolments in 3months.
• Implementing & managing 100 Enrolment Stations on field in 4months.
4. DEC 2008 to DEC 2010: Manager, District Operations, NeGP, SSEVL
Job Details:
• NeGP - National e Governance Plan, Under Ministry of IT
• SSEVL – SREI SAHAJ e Village Ltd., Under SREI Infrastructure
• Setting up Common Service Centre (CSC) in every GP of Khordha district.
• Selecting Village Level Entrepreneur (VLE).
• Training the VLE for business growth.
• Meeting the business target of the month.
• Managing the district team of 8.

4. Achievements:
• Setting up targeted CSCs despite lack of awareness in the initial phase.
• Achieving PAN India first position twice amongst 104 districts of SAHAJ in 6 states
for monthly business in the months of June2010 & August2010.
5. NOV 2005 to NOV 2008: Faculty, DOEACC
Job Details:
• DOEACC
• Taking training classes of DOEACC Hardware and Network subjects.
• Taking classes of O’ level, A’ level, CCNA & RHCE courses.
• Taking practical classes.
6. AUG 2003 to OCT 2005: Customer Support Engineer.
Job Details:
• Computer System Assembling Operating system loading and maintaining
computers, Installation of Sify Broadband connection.
• Troubleshooting Outlook & MS office Package.
• Responsible for Managing all the Devices and keeping Internet downtime to zero.
Following are the projects handled during this period:
 Planning, designing and Implementing Network Setup for STPI OFFICE in both
Fortune tower and PD market complex using CISCO, LANBIT and D-LINK devices.
Duration: 3 months Team size: 10
 Configuration and Installation of Wi-Fi Network Devices in Jatra Travels Pvt. Ltd.,
Bhubaneswar
Duration: 3 days Team Size: 02
 Reestablishment of Prime minister GRAM. SATELITE Communication in Khurda.
Duration: 4 Days Team Size: 06
 New network Design and setup in HM JEWELLERY PVT LTD with implementing
Server 2000.
Duration: 15 Days Team Size: 05
 Network extension and configuration work done On behalf of PCS LTD. For
BHARATI AIRTEL LTD, Nirmala Plaza, Bhubaneswar
Duration: 45 Days Team Size: 10
EDUCATIONAL QUALIFICATION
1. 10th
from BSE, Odisha.
2. +2 Sc. from CHSE, Odisha.
3. BA from Kakatiya University, AP.
4. MBA, Finance, from Sikkim Manipal University.
PROFESSIONAL QUALIFICATIONS
• Diploma in Computer System Maintenance (DCSM) from CEDTI, New Delhi.
• Advanced Diploma in Hardware and Networking from CEDTI, New Delhi.
• A level software from DOEACC, New Delhi.