This document provides a guide for Navy Reserve sailors on using the Navy Reserve Order Writing System (NROWS) to apply for, modify, cancel, and track orders. It outlines 14 steps for submitting an initial order application, including entering personnel and contact information, duty dates and locations, travel details, entitlements, and comments. Sections also provide guidance for pulling back an application before approval, modifying approved orders, and cancelling orders. The guide specifies the limited circumstances under which orders can be modified or cancelled retroactively.

1. NAVY RESERVE ORDER WRITING SYSTEM
(NROWS) SAILOR ORDERS GUIDE
AUGUST 2014
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2. TABLE OF CONTENTS
•Section 1- Initial Order Application/Submission…………….Page 3
•Section 2- Pullback Order Application……………………………Page 29
•Section 3- Modify Order………………………………………………..Page 39
•Section 4- Cancelling Order……………………………………………Page 51
•Section 5- Changing User Information in NROWS ………….Page 57
(phone number, email, name, etc.)
•Section 6- “For Further Assignment” Orders……………….…Page 61
•Section 7- Questions, Comments, Concerns…………….……Page 73
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3. Section 1- Initial Order Application/Submission
*Important Note*
It is important to click “Save” after completing each section of your Initial Application. If you accidentally close out of your web browser or in the event of a power outage that causes your computer to shut off, all information entered in your application will be lost.
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4. Section 1- Initial Order Application/Submission
Step 1- Getting Logged in/ NROWS can be accessed by visiting the private side of the Navy Reserve site https://private.navyreserve.navy.mil or by direct link
https://nrows.sscno.nmci.navy.mil/nrows/
*When logging on to the Navy Reserve Homeport site, select your EMAIL certificate*
Your login ID and password are CAC enabled; you must have a CAC and CAC reader to access NROWS.
If you have not accessed your account in the past 60 days (deactivated) or if this is your very first time logging into NROWS, contact:
Deactivated Users- Navy Reserve Helpdesk 1(800)537-4617
Initial Users- Navy Operational Support Center
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5. https://private.navyreserve.navy.mil
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6. https://nrows.sscno.nmci.navy.mil/nrows/secure/login.jsp
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7. *Note*
Routing for all applications will be displayed here
Resource Owners contact information will be displayed here
Step 2- From the “Welcome” screen select “Sailor” from the drop-down menu
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8. Step 3- From the “Sailor Menu” screen select “Create Application”
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9. *Note* 1. Choose from the Requirements listed on this screen to initiate your order request 2. If nothing is displayed on this screen, no orders are available for the Sailor to create. Questions concerning NO requirements listed should be directed to your Chain of Command
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10. *Note*
Section 1, 2, 3, and 7 will be pre-filled with specific information inputted by your Requirement Owner
Step 4- Review the following information for accuracy and click “Save” and “Next” any changes can be made on upcoming pages
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11. Step #5- From the “Personnel Info” screen verify the information is correct. Click the appropriate radio button for each of the questions. Select “Save” then click “Next” to continue if all your information is correct.
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12. Select the appropriate radio button to change you email address and/or Permanent Mailing Address
*Note* Updating this information only applies it to this order, permanent changes will have to be made under Utilities> My Account
*Note* Your address SHALL NOT be a PO Box address
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13. •NOTE: Using the “Change of Address” feature for the purposes of traveling from a location while on AT/ADT other than Home of Record due to business or personal reasons is NOT AUTHORIZED. If executing IDTT orders and traveling from a location other than your HOR, reference COMNAVRESFORCOMINST 1571.1 (Series)
•Changing the Permanent Mailing Address for unauthorized purposes will be considered a violation of the Uniform Code of Military Justice and may result in disciplinary action against the offending member
To update your address, contact your personnel department at the NOSC to have NSIPS updated. NSIPS will import the correction into NROWS via RHS
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14. Step 6- From the “Duty Period Information” screen verify this information for accuracy. Changes should only be made after contacting your NOSC for all AT Orders or the Requirement Owner for all ADT/IDTT.
Select “Save” then click “Next” to continue if all your information is correct.
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15. Step 7- From the “Duty Locations and Travel” screen verify this information for accuracy Travel Start Date, Report Date, UIC, Unit Name, and Address will be pre-filled out *Note* Changes can be made to Travel Start Date, Report Date, and End Date after contacting your Requirement Owner to meet specific mission requirements Your start date should be 1 day before your report date if you are traveling CONUS, 2 days before if you are traveling OCONUS.
*Pre-filled dates
*Modified dates to meet mission requirements
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16. Step 7 cont- Use appropriate radio buttons and drop-down menus to answer “ITEMPO Information.
“For Duty Afloat?” and “Per diem & Travel Information will be pre-filled out, verify this information for accuracy. Select “Save” then click “Next” to continue if all your information is correct.
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17. Step 8- On the “Travel Options” screen “Mode of Transportation” will have been pre-selected by your Requirement Owner but can be changed to accommodate mission requirements
“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling via “Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the appropriate fields
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18. Step 8 cont- *Note* Desired departure times are only a request and will be honored only if government contracted seats are available. Click “Save” then click the hyperlink “Fill out Per Diem at this Location” or “Next” to continue
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19. Step 9- Review the following information for accuracy and select “Save” then click “Next” to continue if all your information is correct
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20. Step 10- On the “Travel Options” screen “Mode of Transportation” will have been pre- selected by your Requirement Owner but can be changed to accommodate mission requirements
“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling via “Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the appropriate fields
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21. Step 8 cont-
*Note*
Desired departure times are only a request and will be honored only if government contracted seats are available.
Click “Save” then click the hyperlink “Fill out Per Diem at this Location” or “Next” to continue
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22. Step 11- On the “Tour and Pay Entitlements” screen select the “Lookup” hyperlink to “Choose the appropriate GTCC justification.”
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23. Step 11 cont- From the “Government Travel Charge Card” lookup screen choose the correct justification then click “Select” to return to the “Tour and Pay Entitlements” screen
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24. *Note*
Back to back orders can not be submitted using DTS
“Tour and Pay Entitlements” need to be reviewed carefully. This section will add the appropriate paragraphs to the orders for entitlements
Click “Save” and then click “Next” to continue.
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25. Step 12- To include Standard Paragraph(s) from the “Paragraph Selection” screen click “Add Paragraphs” then choose the Standard Paragraph(s) and click “Select”
If needed, a Non-Standard Paragraph may be typed in the box provided. Once completed, click “Save” in the “Action” column then click “Save” at the bottom of the application and then click “Next” to continue
*Note* The information typed into the Non-Standard paragraph will become part of the official orders
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26. Step 13- Review the following information for accuracy and select “Save” then click “Next” to continue if all your information is correct *Note* Changes to Command and Funding Source should only be made after contacting your NOSC for all AT Orders or the Requirement Owner for all ADT/IDTT
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27. Step 14- On the “Justification” screen you may enter General Comments or Justification for Hard Holds. Any information not included in this order that needs to be transmitted to routing chain shall be included in this block IE. Orders routed to SATO due to member IRR Status Click “Save” then click “Save & Route” to process the orders
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28. Step 15- On the “Order Information” screen, review and verify the orders then click “Return to Application” to make additional changes or “Route Application Forward” to forward the orders for approval
*Note* Above information will display travel system, DTS or SATO
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*Note*
Unit Approver will be displayed here
Track order progression by following these steps

29. Section 2- Pull back Order Application
*Important Note*
The Pull back application feature will only be used if the orders have NOT yet been fund approved and changes need to be made while still in the routing process
An order application should be pulled back only for a change in entitlements or change in support of gaining command. Once an application is pulled back, the routing of the application will stop until it is routed forward again. The application will go through the same routing process as it did prior to the pullback
If orders are fund approved and changes need to be made, refer to Section 3 of this User Guide for Modify Order procedures
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30. Step 1- From the “Welcome” screen select “Sailor” from the drop-down menu
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31. Step 2- From the “Sailor Menu” screen click “Pull Back Application”
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32. Step 3- Enter the “Tracking Number” for the orders you wish to pull back then click “Search”
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33. Step 4- Click the tracking number to select the orders
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34. Step 5- On the “Order Information” screen, verify and then click the “Pull Back Order” button to pull the orders back
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35. Step 6- Prior to editing anything in your order, [Personnel Info] will need to be verified and saved before moving forward- Select the “Edit” link under Section 1. Personnel and Contact Information
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36. Step 6 cont- Review the following information for accuracy and select “Save”
Then return to the “Overview” screen using the “Section” drop-down menu
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37. Step 6 cont- From the “Overview” screen click the corresponding “Edit” hyperlink to make changes to that section. When complete, click “Save & Route”
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38. Step 7- On the “Order Information” screen, review and verify the orders then click “Return to Application” to make additional changes or “Route Application Forward” to forward the orders for approval
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39. Section 3- Modify Order
*Important Note*
The Modify Order feature will only be used if the orders have been FUND APPROVED and changes need to be made
An order application should be modified to change: Start/end dates, modes of travel, the addition/removal of a FFA location, add rental car etc.
Per JFTR Vol 1 Ch 2 U2205 a.1.b- RETROACTIVE ORDER MODIFICATION AND AUTHORIZATION/APPROVAL, Must not be revoked/modified retroactively to create/deny/change an allowance
IE. If NO per diem is authorized on the initial order and fund approved, YOU CAN NOT modify this order to add per diem
Once an application is modified, the routing of the application will stop until it is routed forward again. The application will go through the same routing process as it did prior to the modification
If orders are not fund approved and changes need to be made, refer to Section 2 of this User Guide for Pull back procedures
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40. Step 1- From the “Welcome” screen select “Sailor” from the drop-down menu
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41. Step 2- From the “Sailor Menu” screen click “Modify Order”
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42. Step 3- Enter the “Tracking Number” for the orders you wish to modify then click “Search”
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43. Step 4- Click the tracking number to select the orders
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44. Step 5- On the “Order Information” screen verify and click the “Modify Order” button to modify the orders
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45. Step 6- Prior to modifying anything in your order, [Personnel Info] will need to be verified and saved before moving forward- Select the “Edit” link under Section 1. Personnel and Contact Information
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46. Step 6 cont- Review the following information for accuracy and select “Save”
Then return to the “Overview” screen using the “Section” drop-down menu
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47. Step 6 cont- From the “Overview” screen click the corresponding “Edit” hyperlink to make changes to that section. Then return to the “Overview” screen using the “Section” drop- down menu
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48. Step 7- From the “Overview” screen, scroll down to “Section 7: Justification” and click “Edit.”
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49. Step 8- From the “Justification” screen it is required that a justification comment is typed in the “Reason for Modification” field. When complete, click “Save & Route” *Note* The reason entered will become part of the official order
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50. Step 9- On the “Order Information” screen, review and verify the orders then click “Return to Application” to make additional changes or “Route Application Forward” to forward the orders for approval
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51. Section 4- Cancelling Order
*Important Note*
Cancellation of orders is NOT authorized once expenditures have been paid on a set of orders. For cases like this, a modification is more suitable
Cancellation of a modification cancels the ENTIRE set of orders
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52. Step 1- From the “Welcome” screen select “Sailor” from the drop-down menu
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53. Step 2- From the “Sailor Menu” screen click “Cancel Order”
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54. Step 3- Enter the “Tracking Number” for the orders you wish to modify then click “Search”
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55. Step 4- Click the tracking number to select the orders
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56. Step 5- Review the “Order Information” screen in its entirety and ensure full understanding if the Cancellation Statement. Briefly describe the order cancellation reason and then click the “Cancel Order” button to cancel the orders
*Note* If routed via DTS, the authorization will need be cancelled as well
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57. Section 5- Changing User Information in NROWS (phone number, email, name, etc.)
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58. Step 1- From the “Welcome Screen” select “Utilities” from the drop-down menu
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59. Step 3- From the “Utilities Menu” click “My Account.”
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60. Step 3- You may edit: “Phone Number,” “Email Address,” “Default TSA First, Middle Initial, Last Name” and “Notifications”
Verify the information then click “Save Changes”
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61. Section 6- “For Further Assignment” Orders
*Important Note* For Further Assignment (FFA) orders require a member to perform services at a site other than the initial reporting Unit Identification Code (UIC) Per COMNAVRESFORCOMINST 1571.1 (series) When utilizing Commercial Air, personnel traveling FFA are only authorized one round trip per a single set of orders IE. A member that travels COMAIR from his HOR (Jacksonville, FL) then COMAIR to TDY location 1 (Dallas, TX) with FFA location 2 (Fallon, NV) This member CAN NOT utilize COMAIR to travel back to TDY location 1 (Dallas, TX)
Only one round trip is authorized from HOR (Jacksonville, FL) to TDY location 1 (Dallas, TX) and back
The second unauthorized round trip is from TDY location 1 (Dallas, TX) to FFA Location 2 Fallon, NV) and back
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62. Step 1- Reference Section 1 (Steps 1-9) to arrive at Section 3: Duty Locations Step 3 of 7
Select “Yes” to add a “For further assignment” location and then select “Next”
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63. Step 2- Changes can be made to Travel Start Date and End Date in conjunction with time at FFA location after contacting your Requirement Owner to meet specific mission requirements
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64. Step 3- The most common and easy way to add your FFA location will be to select the “UIC / Lookup” link
Enter the UIC an select “Search” and select the blue UIC hyperlink
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65. Step 3 cont- By selecting the UIC- “Unit Name”, “City”, “State”, “Country, and “Zip Code” will have been pre-filled
For all CONUS travel locations a “Street Address” is a mandatory field and will be disapproved by N33 Force Travel if left blank
“For Duty With” will still need user input prior to moving on the next screen
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66. Step 3 cont- For OCONUS FFA locations “State/Province” and “Zip Code” will be left blank, all other fields will be filled
For all OCONUS travel locations a “Street Address” is a mandatory field and will be disapproved by N33 Force Travel if left blank. Only for OCONUS locations if the an address is not available will the BASE name be an acceptable entry
“For Duty With” will still need user input prior to moving on the next screen
Select “Save” then click “Next” to continue if all your information is correct.
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67. Step 4- On the “Travel Options” screen “Mode of Transportation” can be changed to accommodate mission requirements
“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling via “Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the appropriate fields
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68. Step 4 cont- When selecting airports CONUS an automatic drop down will be available for authorized airports from the departure/arrival location.
*Note* If the airport selected is not in the drop down menu a “Justification” will be required
OCONUS locations will have to be manually searched. Open the “Select a Country” drop down menu and select the applicable country. Open the “Select Airport” drop down menu and select the applicable airport.
Review the information and “Select”
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69. Step 4 cont-
*Note*
Desired departure times are only a request and will be honored only if government contracted seats are available.
Click “Save” then click the hyperlink “Fill out Per Diem at this Location” or “Next” to continue
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70. Step 5- Select the “Lookup” hyperlink to select “Per Diem Location” from a new window’s drop-down menu select the applicable “Country”, select “Search”, and select appropriate per diem location
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71. Step 6- Use radio buttons to indicate if rental car
is required. Rental Car Justification is need for anything
other than COMPACT/ECONOMY
Use the drop-down menus for “Quarters” and “Messing”
When selecting “Quarters” available a “BQ Location” is required
For selections of anything other than “Available” and “Available and Directed”, proper documentation is needed to reflect that entitlement. IE. Certificate of Non-Availability
After reviewing the information click “Save” then click the hyperlink “Fill out Travel for the last leg” or “Next” to continue
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72. Step 7- On the “Travel Options” screen “Mode of Transportation” can be changed to accommodate mission requirements
“Desired Departure Date”, “Departure Airport” and “Arrival Airport” are required if traveling via “Commercial Airline.”
Use the “Lookup” hyperlinks to select the correct airports.
The “No Earlier and No Later Than Times” are not required, but should be filled in.
If “Airport Justification” or “Special Instructions to Travel” are necessary then type it in the appropriate fields
Review information for accuracy and select “Save” and “Next”
Review Section 1 (Steps 11-15) to complete this order
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73. Section 7 - Questions, Comments, Concerns?
*Note*
-Please utilize your Chain of Command when issue arise during the order writing process
-Contact your Resource Owner, Unit, NRA, and RCC
-Trouble tickets/Remedy tickets can be submitted via NROWS to N33
-NROWS Helpdesk 1-(800)-537-4617
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74. Click the “Create Trouble Ticket Online” link to submit issues to N33 only after contacting your Unit, NRA, and RCC for guidance
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