"Making Friends in the Edit Bay," Corey Vilhauer's talk from Now What? Conference in Sioux Falls, SD - April 18, 2013.

1. MAKING FRIENDS IN
THE EDIT BAY
Five Steps Toward
Creating a Governance-
Friendly Culture

2. HI.
I’M COREY VILHAUER
@mrvilhauer

3. NEW PROJECT!

4. NEW PROJECT!

5. NEW PROJECT!

6. NEW PROJECT!

7. NEW PROJECT!

8. CHANGE IS HARD

9. CONTENT REQUIRES EGO
CHANGE IS HARD

10. CONTENT REQUIRES EGO
CHANGE IS HARD
FAILURE IS CERTAIN

12. EVERYTHING I
LEARNED ABOUT
WORKING WITH
PEOPLE

13. EVERYTHING I
LEARNED ABOUT
WORKING WITH
PEOPLE
I LEARNED
BY TEACHING PEOPLE

14. EMPATHY

15. EMPATHY
The action of understanding, being
aware of, being sensitive to, and
vicariously experiencing the feelings,
thoughts, and experience of another of
either the past or present without
having the feelings, thoughts, and
experience fully communicated in an
objectively explicit manner.

16. EMPATHY
“...empathy can be described
as feeling the feelings of
another with the greatest
accuracy and effort.”
- Whitney Hess

17. CONTENT STRATEGY

18. CONTENT STRATEGY

19. CONTENT STRATEGY
PEOPLE

20. HOW DO WE DO IT?

21. HOW DO WE DO IT?
IT DEPENDS.

22. 1. ALWAYS ASK QUESTIONS

23. BE CURIOUS

25. Who has a vested interest?

26. Who has a vested interest?
What kind of help do you need?

27. Who has a vested interest?
What kind of help do you need?
Who would excel at this?

28. Who has a vested interest?
What kind of help do you need?
Who would excel at this?
What changes are coming?

29. Who has a vested interest?
What kind of help do you need?
Who would excel at this?
What changes are coming?
What audiences are we missing?

31. “There’s a chance that
things’ll get weird.
- Archers of Loaf

32. 2. BE CLEAR AND CONCISE
1. ALWAYS ASK QUESTIONS

33. 500px
TERMS
OF SERVICE

35. “When the client feels like
they have some input during
the project planning phase,
they are more likely to enjoy
the ride.”
- Melissa Rach

36. 3. DON’T DO IT ALL
2. BE CLEAR AND CONCISE
1. ALWAYS ASK QUESTIONS

37. BE DELIBERATE

38. BE DELIBERATE
(does not need)

39. PROVIDE TOOLS

40. PROVIDE TOOLS
WITHIN REASON

41. 3. DON’T DO IT ALL
2. BE CLEAR AND CONCISE
4. PLOT AND SCHEME
1. ALWAYS ASK QUESTIONS

42. BE CONNIVING

43. TAKE ADVANTAGE
OF GOALS

44. IDENTIFY
STRENGTHS
AND PLAY
TO THEM

45. 3. DON’T DO IT ALL
2. BE CLEAR AND CONCISE
4. PLOT AND SCHEME
5. TEACH THEM TO FISH
1. ALWAYS ASK QUESTIONS

46. WE ARE TEACHERS

47. KNOWING INFO ≠
COMMUNICATING INFO

48. PEOPLE WORK
DIFFERENTLY

49. YOU CAN’T WIN
EVERY BATTLE.

50. HOW MUCH CHANGE
CAN WE HANDLE?

51. 3. DON’T DO IT ALL
2. BE CLEAR AND CONCISE
4. PLOT AND SCHEME
5. TEACH THEM TO FISH
1. ALWAYS ASK QUESTIONS

52. RUN WILD

53. THANK YOU.

54. COREY VILHAUER
I am still
eatingelephant.com/2013/4/
nowwhat