 BEHAVIOUR 
MANAGEMENT(WR 
IGHT 1975)-IS 
DEFINED AS THE 
MEANS BY WHICH 
THE DENTAL 
HEALTH TEAM 
EFFECTIVELY AND 
EFFICIENTLY 
PERFORMS DENTAL 
TREATMENT AND 
THEREBY INSTILLS 
A POSITIVE 
DENTAL ATTITUDE.
 PARENTAL ANXIETY-maternal anxiety and child’s co 
operative behaviour at the first dental visit has significant 
corelation.it is because of child parent symbiosis that begins in 
infancy and gradually diminishes. 
 The effect is greatest with those younger than 4yr of age. 
 MEDICAL EXPERIENCES- 
 children who view medical experiences positively are more 
likely to be co-operative. 
 Surgical experiences adversely influence behaviour at the first 
dental visit.
 RATING1:DEFINITELY NEGATIVE-complete refusal 
of treatment,forceful crying,fearfulness 
 RATING2:NEGATIVE-uncooperativeness,some 
evidance of negative attitude but not pronounced 
 RATING3:POSITIVE-acceptance of 
treatment,cautious behaviour,is cooperative but 
may become uncooperative once treatment 
starts. 
 RATING4:DEFINITELY POSITIVE-good rapport with 
dentist,interested in dental procedure
 1)COMMUNICATION 
 2)BEHAVIOUR SHAPING 
 -DESENSITIZATION 
 -MODELLING 
 -CONTINGENCY MANAGEMENT 
 3)BEHAVIOR MANAGEMENT 
 -AUDIO ANALGESIA 
 -BIOFEEDBACK
 -VOICE CONTROL 
 -HYPNOSIS 
 -HUMOR 
 -COPING 
 -RELAXATION 
 -AVERSIVE CONDITIONING
 The means by which the dentist gets his point 
across,making himself understood by use of 
words or expressions.
 TYPES OF COMMUNICATION-- 
 1)VERBAL 
COMMUNICATION(SPEECH) 
 2)NON-VERBAL COMMUNICATION 
which includes-body 
language,eye contact,showing 
concern,smiling,giving a hug or a 
pat
 Communication should be comfortable and 
relaxed sitting and speaking at the eye level 
allows a friendlier atmosphere.address him 
by his name compliment him about his 
appearance.Ask questions about his class 
his likes/dislikes.
 Use of euphemisms-euphemism are 
substitute words which can be used in 
presence of children 
1)Anesthetic solution is referred as water to put 
teeth to sleep 
2)Rubberdam as rain coat 
3)Radiograph as tooth picture 
Reframing-by this both original threat and the 
threatened situation can be handled
DEFINITION:is the procedure 
which slowly develops 
behaviour by reinforcing a 
successive approximation of 
desired beaviour untill the 
desired behaviour comes into 
being.
 1)state the general goal or task to the child at 
the outset. 
 2)explain the necessity for the procedure. 
 3)divide explanation for the procedure. 
 4)give all explanation at childs level of 
understanding. Use euphemisms.
 DESENSITIZATION(tell-show-do)technique 
 A)Tell and show every step and instruments 
and explain what is going to be done. 
 Continuosly and in grades from the level fear 
promoting objects or procedure move to 
higher grades to more fearfull objects.
 INDICATION- 
 1)first visit 
 2)subsequent visits when introducing new 
dental procedure 
 3)fearful child 
 4)apprehensive child because of information 
received from peers/parents
 TSD TECHNIQUE IS APPLIED AS FOLLOWS: 
 A)The dentist uses the language that child 
can understand and tells the patient what is 
to be done. 
 B)the dentist demonstrates the procedure to 
the child using model or himself. 
 C)dentist proceeds to do the dental 
procedure exactly as described.
 Procedure involves allowing a patient to 
observe one or more individual (models) who 
demonstrate a positive behavior in a 
particular situation therefore, the patient will 
frequently inact the models behavior. 
 IT CAN BE DONE BY 
 A) live model – siblings. 
 B) Filmed models 
 C) Posters 
 D) Audiovisual aids
 It is a method of modifying the behavior of child by 
presentation or withdrawal of reinforces. Reinforces 
can be: 
 Positive reinforcer is one whose contingent 
presentation increases the frequency of behavior 
 Negative reinforcer is one whose contingent 
withdrawal increases frequency of behaviour. 
 Negative reinforcer is usually a termination of an 
aversive stimulus Eg. withdrawal of mother
 Social : Example: 
Praise, Positive facial 
expression, shaking 
hands, holding hands 
and patting shoulder. 
 Material: may be given 
in form of toy and 
game. 
 Activity Reinforces: 
Involving child in some 
activity, like watching 
tv show fixed on 
ceiling at eye level.
 Child can be managed by following methods: 
 Audio Analgesia: Also called as white noise. It is method of 
reducing pain. This technique, consists of providing sound 
stimulus of such intensity that patient finds difficult to attend 
anything else. Auditory stimulus such as music reduces stress 
and reaction to pain. 
 Biofeedback :Involves use of certain instruments to detect 
certain physiological process. Example: If blood pressure is 
high instruments give stimulation, useful in anxiety and 
echocardiogram can also be used.
 Humor: Helps to elevate mood of child. Few 
functions are: 
 -Social: forming and maintaining relationship 
 -Emotional: Anxiety release 
 -Informative: Transmits essential information. 
 -Motivation: It increases interest. 
 -Cognitive : Distracts from fearful stimulus.
 Coping: It is defined as the cognitive and behavioral 
effort made by individual to master, tolerate or reduce 
stressful situation. 
 Coping effect is of two types: 
 Behavioral: Physical and verbal activities ,in which 
child engages to overcome stressful situation. 
 Cognitive: The child may be silent and thinking in his 
mind to keep calm. 
 Signal System: when it hurts, we ask child to raise his 
hand.
 It is modification of intensity and pitch of 
ones own voice in attempt to dominant 
interaction between dentist and child 
 Use of conjunction with some form of 
physical restrainer and hand over mouth 
exercise. 
 Change in tone from gentle to firm is 
effective in gaining child’s attention and 
reminding him that dentist is authoritive 
figure to be obeyed.
 It is altered state of consciousness, when 
used in dentistry ,it is termed hypodontics. 
 Implosion Therapy: Sudden flooding with 
barrage of stimuli which has affected him 
adversely, and child has no option but to face 
stimuli, until negative response disappears. 
 Relaxation: It is technique to reduce stress 
and is based on principle of elimination of 
anxiety.
It can be safe and effective method of 
managing extremely negative behavior. 
2 important method used in clinical 
practice are: 
1) HOME 
2) PHYSICAL RESTRAINT
 HOME(hand-over-mouth exercise):behavior 
modification method of aversive 
conditioning is called HOME introduced by 
Evangeline jordan 1920 
 The purpose of home is to gain the attention 
of a child so that communication can be 
achieved 
 INDICATION: 
 A healthy child who can understand but who 
exhibits hysterical behavior during treatment 
 3 to 6yr old child 
 Children displaying uncontrollable behavior
 CONTRAINDICATION: 
 Child under 3yrs of age 
 Frightened child 
 physical,mental and emotional handicap 
 It should not be set as routine 
procedure,inform the parent about the 
procedure
 THE TECHNIQUE: 
 After determining the child’s behaviour,the 
dentist firmly places his hand over the child’s 
mouth and behavioral expectation are calmly 
explained close to child’s ear.when the childs 
verbal outburst is stopped and child indicates 
his willingness to co-operate,the dentist 
removes his hand.once the child co operates he 
should be complimented for being quite and 
praised for good behaviour.The whole 
procedure should not last for more than 20- 
30sec
 SEVERAL VARIATIONS OF HOME 
 a)hand over mouth with airway unrestricted 
 b)hand over mouth and nose with airway 
restricted 
 c)towel held over mouth and nose 
 d)wet towel held over mouth and nose
 The advantage behind airway 
restriction is that child will be quite 
so as to breath and sreaming will 
decrease. 
 Together with home,nostrils are 
pinched for 15secs only. 
 BELANGER believed that airway 
restriction was critical element and it 
should be avoided.
 It is the last resort for handling uncooperative 
patient 
 physiological restraints involves restriction of 
head,hand,feet or body it can be 
 ACTIVE:restraints performed by the dentist 
staff or parent without the aid of restraining 
device 
 PASSIVE:with aid of restraining device
 FOR BODY: 
pediwrap,papooseboard,sheets,beanbag with 
straps,towel tapes 
 For EXTREMITIES-velcro straps,posey 
straps,towel and tape 
 FOR HEAD-head positioner,forearm body 
support 
 FOR MOUTH-mouth blocks,banded tongue 
blades,mouth props
pedodontics.....non pharmacological methods of behaviour management
pedodontics.....non pharmacological methods of behaviour management
pedodontics.....non pharmacological methods of behaviour management

pedodontics.....non pharmacological methods of behaviour management

  • 2.
     BEHAVIOUR MANAGEMENT(WR IGHT 1975)-IS DEFINED AS THE MEANS BY WHICH THE DENTAL HEALTH TEAM EFFECTIVELY AND EFFICIENTLY PERFORMS DENTAL TREATMENT AND THEREBY INSTILLS A POSITIVE DENTAL ATTITUDE.
  • 3.
     PARENTAL ANXIETY-maternalanxiety and child’s co operative behaviour at the first dental visit has significant corelation.it is because of child parent symbiosis that begins in infancy and gradually diminishes.  The effect is greatest with those younger than 4yr of age.  MEDICAL EXPERIENCES-  children who view medical experiences positively are more likely to be co-operative.  Surgical experiences adversely influence behaviour at the first dental visit.
  • 4.
     RATING1:DEFINITELY NEGATIVE-completerefusal of treatment,forceful crying,fearfulness  RATING2:NEGATIVE-uncooperativeness,some evidance of negative attitude but not pronounced  RATING3:POSITIVE-acceptance of treatment,cautious behaviour,is cooperative but may become uncooperative once treatment starts.  RATING4:DEFINITELY POSITIVE-good rapport with dentist,interested in dental procedure
  • 6.
     1)COMMUNICATION 2)BEHAVIOUR SHAPING  -DESENSITIZATION  -MODELLING  -CONTINGENCY MANAGEMENT  3)BEHAVIOR MANAGEMENT  -AUDIO ANALGESIA  -BIOFEEDBACK
  • 7.
     -VOICE CONTROL  -HYPNOSIS  -HUMOR  -COPING  -RELAXATION  -AVERSIVE CONDITIONING
  • 8.
     The meansby which the dentist gets his point across,making himself understood by use of words or expressions.
  • 9.
     TYPES OFCOMMUNICATION--  1)VERBAL COMMUNICATION(SPEECH)  2)NON-VERBAL COMMUNICATION which includes-body language,eye contact,showing concern,smiling,giving a hug or a pat
  • 10.
     Communication shouldbe comfortable and relaxed sitting and speaking at the eye level allows a friendlier atmosphere.address him by his name compliment him about his appearance.Ask questions about his class his likes/dislikes.
  • 11.
     Use ofeuphemisms-euphemism are substitute words which can be used in presence of children 1)Anesthetic solution is referred as water to put teeth to sleep 2)Rubberdam as rain coat 3)Radiograph as tooth picture Reframing-by this both original threat and the threatened situation can be handled
  • 13.
    DEFINITION:is the procedure which slowly develops behaviour by reinforcing a successive approximation of desired beaviour untill the desired behaviour comes into being.
  • 14.
     1)state thegeneral goal or task to the child at the outset.  2)explain the necessity for the procedure.  3)divide explanation for the procedure.  4)give all explanation at childs level of understanding. Use euphemisms.
  • 15.
     DESENSITIZATION(tell-show-do)technique A)Tell and show every step and instruments and explain what is going to be done.  Continuosly and in grades from the level fear promoting objects or procedure move to higher grades to more fearfull objects.
  • 17.
     INDICATION- 1)first visit  2)subsequent visits when introducing new dental procedure  3)fearful child  4)apprehensive child because of information received from peers/parents
  • 18.
     TSD TECHNIQUEIS APPLIED AS FOLLOWS:  A)The dentist uses the language that child can understand and tells the patient what is to be done.  B)the dentist demonstrates the procedure to the child using model or himself.  C)dentist proceeds to do the dental procedure exactly as described.
  • 19.
     Procedure involvesallowing a patient to observe one or more individual (models) who demonstrate a positive behavior in a particular situation therefore, the patient will frequently inact the models behavior.  IT CAN BE DONE BY  A) live model – siblings.  B) Filmed models  C) Posters  D) Audiovisual aids
  • 20.
     It isa method of modifying the behavior of child by presentation or withdrawal of reinforces. Reinforces can be:  Positive reinforcer is one whose contingent presentation increases the frequency of behavior  Negative reinforcer is one whose contingent withdrawal increases frequency of behaviour.  Negative reinforcer is usually a termination of an aversive stimulus Eg. withdrawal of mother
  • 22.
     Social :Example: Praise, Positive facial expression, shaking hands, holding hands and patting shoulder.  Material: may be given in form of toy and game.  Activity Reinforces: Involving child in some activity, like watching tv show fixed on ceiling at eye level.
  • 23.
     Child canbe managed by following methods:  Audio Analgesia: Also called as white noise. It is method of reducing pain. This technique, consists of providing sound stimulus of such intensity that patient finds difficult to attend anything else. Auditory stimulus such as music reduces stress and reaction to pain.  Biofeedback :Involves use of certain instruments to detect certain physiological process. Example: If blood pressure is high instruments give stimulation, useful in anxiety and echocardiogram can also be used.
  • 25.
     Humor: Helpsto elevate mood of child. Few functions are:  -Social: forming and maintaining relationship  -Emotional: Anxiety release  -Informative: Transmits essential information.  -Motivation: It increases interest.  -Cognitive : Distracts from fearful stimulus.
  • 26.
     Coping: Itis defined as the cognitive and behavioral effort made by individual to master, tolerate or reduce stressful situation.  Coping effect is of two types:  Behavioral: Physical and verbal activities ,in which child engages to overcome stressful situation.  Cognitive: The child may be silent and thinking in his mind to keep calm.  Signal System: when it hurts, we ask child to raise his hand.
  • 28.
     It ismodification of intensity and pitch of ones own voice in attempt to dominant interaction between dentist and child  Use of conjunction with some form of physical restrainer and hand over mouth exercise.  Change in tone from gentle to firm is effective in gaining child’s attention and reminding him that dentist is authoritive figure to be obeyed.
  • 29.
     It isaltered state of consciousness, when used in dentistry ,it is termed hypodontics.  Implosion Therapy: Sudden flooding with barrage of stimuli which has affected him adversely, and child has no option but to face stimuli, until negative response disappears.  Relaxation: It is technique to reduce stress and is based on principle of elimination of anxiety.
  • 30.
    It can besafe and effective method of managing extremely negative behavior. 2 important method used in clinical practice are: 1) HOME 2) PHYSICAL RESTRAINT
  • 31.
     HOME(hand-over-mouth exercise):behavior modification method of aversive conditioning is called HOME introduced by Evangeline jordan 1920  The purpose of home is to gain the attention of a child so that communication can be achieved  INDICATION:  A healthy child who can understand but who exhibits hysterical behavior during treatment  3 to 6yr old child  Children displaying uncontrollable behavior
  • 33.
     CONTRAINDICATION: Child under 3yrs of age  Frightened child  physical,mental and emotional handicap  It should not be set as routine procedure,inform the parent about the procedure
  • 34.
     THE TECHNIQUE:  After determining the child’s behaviour,the dentist firmly places his hand over the child’s mouth and behavioral expectation are calmly explained close to child’s ear.when the childs verbal outburst is stopped and child indicates his willingness to co-operate,the dentist removes his hand.once the child co operates he should be complimented for being quite and praised for good behaviour.The whole procedure should not last for more than 20- 30sec
  • 35.
     SEVERAL VARIATIONSOF HOME  a)hand over mouth with airway unrestricted  b)hand over mouth and nose with airway restricted  c)towel held over mouth and nose  d)wet towel held over mouth and nose
  • 36.
     The advantagebehind airway restriction is that child will be quite so as to breath and sreaming will decrease.  Together with home,nostrils are pinched for 15secs only.  BELANGER believed that airway restriction was critical element and it should be avoided.
  • 38.
     It isthe last resort for handling uncooperative patient  physiological restraints involves restriction of head,hand,feet or body it can be  ACTIVE:restraints performed by the dentist staff or parent without the aid of restraining device  PASSIVE:with aid of restraining device
  • 39.
     FOR BODY: pediwrap,papooseboard,sheets,beanbag with straps,towel tapes  For EXTREMITIES-velcro straps,posey straps,towel and tape  FOR HEAD-head positioner,forearm body support  FOR MOUTH-mouth blocks,banded tongue blades,mouth props