2. Qualification / Experience Professional strengths
ā¢ MBBS, MD, Post doctoral ā¢ Strategic use of scientific
fellowship. communication
ā¢ 9 years of medical marketing in ā¢ Art and craft of scientific writing
pharmaceutical industry. ā¢ Value addition to scientific
ā¢ Domestic and multinational marketing
organizations. ā¢ Healthcare public relations
ā¢ Govt. and research based ā¢ Can interface between
organizations academics and industry
ā¢ Can interface between medical
and marketing
ā¢ Proven credibility in academics
and industry
3. The Journey of NIRVAN began
from November 2009ā¦..
BY DEFAULTā¦.NO IDEAā¦
My strengths as a beginner..
Risk taking ability..
Thought of being different..
Strong intention..
4. Not to forget my limitations
ā¢ No business background.
ā¢ Earning for myself.
ā¢ Unpleasant experiences.
ā¢ No major financial backup.
But āIā ??
5. Evolution of the IDEAā¦.
ā¢ A faint thought which gradually started glowing in mind.
ā¢ Started with identifying gaps between HCO and HCP.
ā¢ A purpose gave birth to NIRVAN and itās LOGOā¦
ā¢ Having an enlightened and liberated MINDā¦
ā¢ Change in thinking and functioning..
ā¢ Knowledge, Engagement, Empowerment, Relationshipā¦
Company established as a Communication and Knowledge
Facilitator for
Healthcare Organizations and Healthcare Professionals
6. Key Segments in Healthcare
Mushrooming of
medical tourism in
leading hospitalsā¦.
ā¢ Pharmaceutical ā 2010
IndiaToday, Growing at 12% despite global economic
pressures
15 mega
ā¢ Hospitals/Nursing Homes ā Growing at 20%
projects in
ā¢ Medical Equipment ā Growing at 15%
2010
At The Cradle,
ā¢ Clinical Lab Diagnostics -Growing atIndiaToday a
30% Bangalore,
luxury car will
be at your
ā¢ Imaging Diagnostics ā Growing at 30% beck and call.
ā¢ Other Services (includes Training & Education; Aesthetics &
Weight loss; Retail Pharmacy etc).ā Growing at 40%
Source : Mediminds
7. Sharpening of the IDEA is a continuous
process..IDEA CONCEPT
Facilitating and Packaging the CONCEPTā¦
Transforming
Relationships
Educate with āKNOWLEDGEā
Engage with āTOOLSā
Empower with āBENEFITSā
NIRVAN
9. Products / Services
HCP HCO
Knowledge Patient Clinic MM Doctor Patient Sales /
MM MM knowledge education Marketing
MM MM knowledge
MM
Managing NL Ambience CME Health Medico-
Patients and education marketing
Practice ā videos Consultancy
Workshops
Medico Posters A-V Film Scientific/non- Awareness Training
marketing tool scientific progs.
literature
Lectures Lectures Website NL Patient Scientific
groups commun.
strategy
Publications Patient Staff / front Managing Promotional
alliance desk training Patients and material
Practice ā WS
Patient home Awareness Disease MM Updating
service progs. courses website
10. Value
Doctor-Patient Organizations-Doctors
ā¢ Increase customer loyalty
ā¢ Goodwill of patients ā¢ Increase customer base
ā¢ Holistic management of ā¢ Enhancing knowledge of sales
patients and marketing professionals
ā¢ Increase word of mouth
ā¢ Increase patient base
ā¢ Enhance medical
practice
ā¢ Reflect the quality and
NIRVAN
image of the clinic
ā¢ Build a BRAND
11. Sustainable advantage with differentiation
HCO HCP
ā¢ Gift knowledge to doctors. ā¢ Doctor-Patient relationship
ā¢ Small / Medium companies ā¢ Of the doctors, For the doctors,
do not have in house By the doctors
medical deptt. ā¢ Medical practice management.
ā¢ Device and diagnostic
industries still lack scientific
communication and
training.
ā¢ Training with a difference.
ā¢ Doctors as first line to deal
with clients.
12. Hurdles to take the concept across..
ā¢ Resistance to changeā¦Awareness required
ā¢ Management considered as advertisingā¦themselves
managing practice.
ā¢ Not willing to payā¦creating value.
ā¢ Companies not used to unconventional ways of
promotionā¦approaching on a regular basis.
ā¢ Control on expenditureā¦. short term consultancy / part
time.
ā¢ Sponsors neededā¦.looking for partners.
ā¢ Time and energy spent on follow upā¦.
13. Strength required to overcome the
hurdles
ā¢ Exude enthusiasmā¦.convinces people.
ā¢ No hesitation in meeting new peopleā¦to explore new
avenues.
ā¢ Unlearn to relearnā¦no ego hassles.
ā¢ Experience of medicine and corporateā¦gives
confidence and belief.
ā¢ Accepted being a doctorā¦make use of it.
ā¢ NIRVAN is within meā¦
14. Current Status..
Focusing on :
Medico Marketing: Commun. agencies, Companies.
Approach:
ā¢ Old references
ā¢ LinkedIn
ā¢ Writing articles
ā¢ Email promotion
ā¢ Brochure
ā¢ Promo. Material: Email, Courier.
ā¢ Cold calls by Relationship Manager
ā¢ Website under development
ā¢ Personal meetings
16. Current Status
Focusing on:
āManaging Patients and Practiceā Workshops: Docs and companies.
Modules and approach for creating awareness and enrolling docs.
ā¢ Good doctor / Good Doc-patient Relationship
ā¢ Docs : Awareness seminars at associations,Medical colleges, hospitals,
Meeting docs, Advert. In assoc. magazines,Exhibition.
ā¢ Patients : Awareness seminars at Social clubs, Trusts, NGOās, Press
release, newspaper articles etc.
ā¢ Practice manager / Soft skills
18. Affiliations / Alliances
ā¢ Medical associations / Hospitals: KMA, IMA, BNHA,Sion hospital, Raheja,
Kokilaben.
ā¢ Publication houses / Training academies: PASSI.
ā¢Healthcare Organizations: Bayer, Aventis, Abbott.: Novel idea
ā¢Partnering with IT healthcare professionals : Platform to approach doctors
ā¢ Partnering with Nutritionists / Psychologists
ā¢ Partnering with other scientific associations
ā¢ Partnering with NGOās / Councilors
ā¢ Clinicians, Marketing and Branding expert
Member:
1. Indian Medical Association
2. Kandivli Medical Association
3. Indian Merchants Chamber ā Health and
Fitness Committe
19. Achievements
ā¢ Idea getting accepted gradually. ā¢ Waivered sponsorship.
ā¢ Good response at ā¢ Possibility to talk at a National
exhibitionā¦>90% of docs willing Conference on āExcellence in
to learn to how to enhance Healthcare in 21st Centuryā at
practice. Srinagar.
ā¢ IMA lecture in July 2010 for the ā¢ Pharma companies planning to
medical students. sponsor / outsource the
ā¢ Articles in medical association workshops.
magazines, journals and online. ā¢ First open program planned at
ā¢ People getting convinced and Pune in July, 2010.
approaching to explore ā¢ Working with two clients for
partnership. medical communication
21. Future Plans
ā¢ Doctors to pay from their pocket..as the concept needs
to be accepted as an educational requirement.
ā¢ Medical Practice Management in B Schools, Patient
Relationship Management in Medical colleges.
ā¢ Certification for the Programs / Workshops
ā¢ Workshops across India.
ā¢ International clientsā¦.Outsourcing company for
Healthcare Communication and Medical Practice
Management.
ā¢ Corporate Health Programs.
22. People Supporting
ā¢ OD Consultant : Part time
ā¢ Business Development: Voluntary support
ā¢ Relationship Manager: Employee
ā¢ Chartered Accountant
ā¢ Web Designer
ā¢ Mentors and Advisors
ā¢ Friends and Family
ā¢ My Driver
23. Some TIPSā¦
ā¢ Always keep sufficient no. of visiting cards.
ā¢ Always keep pen drive handy.
ā¢ Send all business communications in a pdf format.
ā¢ Keep upgrading knowledge in business, self improvement,
work concept.
ā¢ Keep meeting people and be āawareā of the CLUES given.
ā¢ Respond to people.
24. Some Sharingā¦
ā¢ Vision of changing conventional mindset of people.
ā¢ Never faced any problem being a woman.
ā¢ Power of intention works.
ā¢ Plan with 5 senses and achieve with 6th sense.
ā¢ A laser beam focus on the goal.
ā¢ Microanalysis leads to paralysis.
ā¢ Uncomfortable in the comfort zone.
ā¢ Success is not in receiving the first cheque but when
people start RELATING to your idea.