Chris Nguyen is a senior product/testing manager and program manager with over 20 years of experience in product development, testing, and operations management for technology and networking companies. He has a proven track record of accelerating time-to-market through automation, outsourcing, and process improvements. At previous employers HP 3PAR and Brocade Communications, he built and led high-performing teams, improved productivity while reducing costs, and helped generate significant gains in efficiency, quality, and customer satisfaction. He is seeking a new opportunity to make an immediate strategic impact through his skills in agile development, virtualization, testing, and managing global teams.
Making the leap from "gatekeeper" to strategic business partner often requires the QA/test group to centralize and standardize the selection of test tools, the development of test processes and templates and the training of testing staff. Only then can it break the organizational silos which typically hobble testing efforts, present a consistent and credible face to their business customers and develop the specialized expertise needed to meet today's testing challenges.
Making the leap from "gatekeeper" to strategic business partner often requires the QA/test group to centralize and standardize the selection of test tools, the development of test processes and templates and the training of testing staff. Only then can it break the organizational silos which typically hobble testing efforts, present a consistent and credible face to their business customers and develop the specialized expertise needed to meet today's testing challenges.
Value Stream Management: Is Your Organization Ready?DevOps.com
Attend the next webinar in the Value Stream Management series to gain more insight into how Value Stream Management can provide a benefit to your organization. Value Stream Management has garnered a lot of attention in the past few months, but not all enterprises are ready to reap the benefits.
This session will cover the key components you need to provide a comprehensive internal assessment allowing you to determine how important a value stream management approach is for your organization. We’ll lay out the path, including how to:
РАМЕЛЛА БАСЕНКО «Поліпшення процесу тестування, як результат аудиту процесів ...QADay
Online QADay 2021
РАМЕЛЛА БАСЕНКО
«Поліпшення процесу тестування, як результат аудиту процесів на проекті»
telegram: wwww.t.me/goqameetup
fb: www.fb.com/goqaevent
fb: www.fb.com/qaday.org
linkedin: https://www.linkedin.com/company/goqa/
Сайт: www.qaday.org
Because it ensures your systems can absorb unexpected spikes in system demand, software performance engineering is central to enterprise risk management. From strategic planning through performance tuning, Software Performance Engineering Services provide for the stability of your existing and planned systems and safeguard the success of your business and IT investments.
The Fundamentals Of BPM Innovation In TelecommunicationsNathaniel Palmer
Review the fundamentals of embracing BPM in the telecommunications industry. This session will identify goals, obstacles, strategies, and the rewards of embracing BPM. Examples from KT Freetel Co. Ltd., Korea’s
second largest mobile communications company are highlighted throughout the presentation.
Value Stream Management: Is Your Organization Ready?DevOps.com
Attend the next webinar in the Value Stream Management series to gain more insight into how Value Stream Management can provide a benefit to your organization. Value Stream Management has garnered a lot of attention in the past few months, but not all enterprises are ready to reap the benefits.
This session will cover the key components you need to provide a comprehensive internal assessment allowing you to determine how important a value stream management approach is for your organization. We’ll lay out the path, including how to:
РАМЕЛЛА БАСЕНКО «Поліпшення процесу тестування, як результат аудиту процесів ...QADay
Online QADay 2021
РАМЕЛЛА БАСЕНКО
«Поліпшення процесу тестування, як результат аудиту процесів на проекті»
telegram: wwww.t.me/goqameetup
fb: www.fb.com/goqaevent
fb: www.fb.com/qaday.org
linkedin: https://www.linkedin.com/company/goqa/
Сайт: www.qaday.org
Because it ensures your systems can absorb unexpected spikes in system demand, software performance engineering is central to enterprise risk management. From strategic planning through performance tuning, Software Performance Engineering Services provide for the stability of your existing and planned systems and safeguard the success of your business and IT investments.
The Fundamentals Of BPM Innovation In TelecommunicationsNathaniel Palmer
Review the fundamentals of embracing BPM in the telecommunications industry. This session will identify goals, obstacles, strategies, and the rewards of embracing BPM. Examples from KT Freetel Co. Ltd., Korea’s
second largest mobile communications company are highlighted throughout the presentation.
QARA Test brochure: Rapid Test Automation with Zero Coding and Manual Test Ca...The Digital Group
QARA Test is an integrated platform that supports declarative, zero coding functional test automation design, management, planning, and execution along with built-in reporting capabilities.
Reducing the complexity of your Enterprise Packaged Application Automation Te...YASH Technologies
Automated testing creates new efficiencies that accelerate the testing cycle and promote software quality. By automating
regression tests and other repetitive tasks, means increased test coverage, better utilization QA resources.
Simplify Salesforce Testing with AI-Driven Codeless ToolsSauce Labs
Testing Salesforce Apps presents numerous challenges for enterprise organizations. Teams have to navigate complex architecture, integration workflows, and continuous changes in the customized SFDC implementation, as well as a wide range of different applications hosted on Salesforce Cloud. If left unchecked, these challenges can hamper critical enterprise processes like the revenue-generating Quote to Cash process.
During this webinar, you will learn how to automate functional testing and thoroughly test both the UIs and the APIs in your Salesforce applications using AutonomIQ’s AI-driven codeless tool. We’ll discuss how Aryaka Networks, a global leader in WAN transformation solutions, uses AutonomIQ to autonomously test critical business processes like Quote to Cash in their customized Salesforce application, and we’ll show you how to streamline UI testing to improve test creation, execution, and maintenance, and easily add API testing to your strategy for better coverage.
Key Takeaways:
Simplify the creation of your test scripts using plain English statements and a codeless studio
Learn how to autonomously create UI and API tests for Salesforce and integrations with other applications
Ensure the health of your end-to-end SFDC applications for key business processes like quote to cash
CORE COMPETENCIES: Engineering / Project Management / Process Development
Accomplished professional with a long term distinguished track record of leadership, engineering and operations, with increasing responsibilities for functional management in all disciplines of manufacturing operations.
A history of success developing and managing operating budgets, departmental goal setting, spearheading new products along with process design and development, production line set-ups, product line transfers and implementing lean manufacturing processes. This includes manufacturing line optimizations and the coordination and supervision of multiple, diverse engineering projects and activities against tight deadlines.
Other responsibilities include project financial justifications, cost analysis, performance tracking, and evaluation of process enhancements pertaining to overall unit cost, quality and profitability. Consistently successful in improving quality, increasing production yields, and maximizing efficiency while making process improvements to reduce costs.
This comprehensive program covers essential aspects of performance marketing, growth strategies, and tactics, such as search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, social media marketing, and more
Want to move your career forward? Looking to build your leadership skills while helping others learn, grow, and improve their skills? Seeking someone who can guide you in achieving these goals?
You can accomplish this through a mentoring partnership. Learn more about the PMISSC Mentoring Program, where you’ll discover the incredible benefits of becoming a mentor or mentee. This program is designed to foster professional growth, enhance skills, and build a strong network within the project management community. Whether you're looking to share your expertise or seeking guidance to advance your career, the PMI Mentoring Program offers valuable opportunities for personal and professional development.
Watch this to learn:
* Overview of the PMISSC Mentoring Program: Mission, vision, and objectives.
* Benefits for Volunteer Mentors: Professional development, networking, personal satisfaction, and recognition.
* Advantages for Mentees: Career advancement, skill development, networking, and confidence building.
* Program Structure and Expectations: Mentor-mentee matching process, program phases, and time commitment.
* Success Stories and Testimonials: Inspiring examples from past participants.
* How to Get Involved: Steps to participate and resources available for support throughout the program.
Learn how you can make a difference in the project management community and take the next step in your professional journey.
About Hector Del Castillo
Hector is VP of Professional Development at the PMI Silver Spring Chapter, and CEO of Bold PM. He's a mid-market growth product executive and changemaker. He works with mid-market product-driven software executives to solve their biggest growth problems. He scales product growth, optimizes ops and builds loyal customers. He has reduced customer churn 33%, and boosted sales 47% for clients. He makes a significant impact by building and launching world-changing AI-powered products. If you're looking for an engaging and inspiring speaker to spark creativity and innovation within your organization, set up an appointment to discuss your specific needs and identify a suitable topic to inspire your audience at your next corporate conference, symposium, executive summit, or planning retreat.
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For event details, visit pmissc.org.
My Story of Getting into Tech By Gertrude Chilufya Westrin
Nguyen, chris expanded resume
1. CHRIS M. NGUYEN
San Jose, CA 408.705.8241 nguyen.chris@comcast.net
SR. PRODUCT / TESTING MANAGER - PROGRAM MANAGER
Product Development / Telecommunications / Networking / Data Storage Solutions / SDLC /
Software & Systems Testing / R&D / Reengineering / Enterprise Solutions / Lean / TQM / QA /
Application Development / Project Management / International Operations / Cost Reduction /
Continuous Process Improvements / Intellectual Property / Budgets / Systems Analysis /
Automation / Best Practices / Planning / Needs Analysis / Change Management / CRM / VRM /
Training / Team Building / Infrastructure / SWOT Analysis / Negotiations / Sales Support /
Technical Sales / Multisite / Test Harnesses / Automation Frameworks / Six Sigma / Agile /
Scrum / Failure & Root Cause Analysis / Systems Integration / Embedded Software / Cloud /
Virtualization / Offshoring
A sought-after and award-winning technology product management professional, I have an outstanding
history driving groundbreaking new networking, telecommunications and data storage products to market
for global informational technology and systems integration leaders HP 3PAR and Brocade
Communications. I have proven record leading teams to improve product performance across a wide
array of benchmarks while significantly accelerating time-to-market.
In addition to directing day-to-day operations, I have built, trained, mentored and directed high-
performance development and testing teams on two continents to speed new product releases and
improvements. Continuously engineering process and systems improvements, I helped to generate sharp
gains in productivity, efficiency, capacity and quality while pushing down costs.
My broad arsenal of skills includes special expertise in automated systems and software regression
testing solutions as well as virtualization. My experience also includes creation and ongoing management
of top-quality, low-cost outsourcing programs in India and Vietnam. Recognized for contributing to areas
far beyond my job description, I am highly adaptable and have made a measureable impact in the realm
of business development, technical sales and customer relations.
At your organization, I could make an immediate impact and lasting strategic contributions by:
Accelerating product development, testing & time-to-market
Planning & implementing nimble change management roadmaps
Managing diverse, multisite, multicultural organizations & operations
Creating game-changing solutions to capture a competitive advantage
Devising innovative solutions to increase productivity while reducing costs
Constantly improving features, performance, reliability, quality & scalability
Recruiting, mentoring & motivating high-performance multidisciplinary teams
Leveraging emerging technology, systems & processes to maximize productivity
2. CHRIS M. NGUYEN
PAGE 2
San Jose, CA 408.705.8241 nguyen.chris@comcast.net
Fostering nonstop innovation, continuous improvement & organizational excellence
Delivering complex, large-scale projects within demanding time & budget constraints
Others have described me as a keen analyst, tireless problem solver, natural leader, energetic motivator
and persuasive communicator. Thriving on challenges in high-pressure, fast-paced environments, I am
known for applying fresh thinking to solve seemingly impossible technology problems. Comfortable in
multicultural settings, I have worked in India, Vietnam and China and I am fluent in Vietnamese.
My education includes a BS degree in Computer Engineering from San Jose State University.
CAREER HISTORY & SELECTED HIGHLIGHTS
Software Test Manager II, HP 3PAR, 2013-2015. Directed automation development integration testing
teams for the StorServ product line. Developed automation solutions to speed testing and product
development process. Collaborated closely with SQA management. Managed budgets to $500K and staff
to 24. Notable achievements include:
Accelerated time-to-market. HP 3Par was looking for ways to speed new products to
market. Reengineered testing processes and systems. Increased automation coverage by
40% including regression and legacy features as part of nightly integration testing. Shaved
two to three weeks from the average testing cycle, shortening product release cycles and
time-to-market by 10%.
Built a high-powered QA/testing operation. Searching for innovative ways to boost
productivity, took on responsibility for establishing automation development and regression
test teams at HP 3PAR. Assembled the teams using a mix of homegrown and newly hired
talent. Created an automation roadmap and harness framework. Enabled overnight
unattended integration testing. Strengthened the QA and testing capabilities, capacity and
efficiency, resulting in faster turnaround and stabilization of daily builds.
Improved testing efficiency & product stability with a GUI-based tool. Seeking to
enhance software stablility, HP 3PAR needed a method for identifying failures and root
causes. Led a development of GUI test harness suite, including database and report
generation tools. Enabled engineers to easily customize tests to execute and quickly identify
areas of failures, as well produce real-time reporting of test trends. Significantly improved
efficiency, reducing costs and testing/code development time by as much as two weeks per
release.
Senior Test Manager, Brocade Communications, 2006-2013. Promoted to build and manage an
automation development and regression testing operations in the US, India and Vietnam. Led projects to
increase productivity, expedite testing and speed product releases. Managed budgets to $1.5M and staff
to 40. Key contributions:
Created a robust centralized automation strategy. Saw a need for Brocade to
standardize automation testing across all product lines. Devised an automation roadmap.
Restructured/consolidated all automation teams into a single, unified operation across all
engineering. Implemented a centralized automation framework/harness. Increased
capabilities, reliability, coverage, capacity and efficiency, resulting in faster product release
times.
Cut testing/automation costs $2.5M annually with offshoring. Brocade needed to
increase testing/automation capacity well controlling expenses. Initiated an offshoring
program, building engineering teams in India and Vietnam. Managed all facets of the
3. CHRIS M. NGUYEN
PAGE 3
San Jose, CA 408.705.8241 nguyen.chris@comcast.net
program from negotiations and recruiting to training and infrastructure. Virtually doubled
capacity while slashing costs 30%+.
Leveraged automation to speed up testing cycles. Marketing and sales saw a demand
for faster product releases. Developed a single seamless automation framework across all
product lines. Built new regression testing operations in the US, India and Vietnam. Enabled
24/7 automated testing on 50% of all regression and legacy features. Accelerated overall
testing cycles 30%.
Previously at Brocade, System Test Manager (2001-2005) and Test Lead/Staff Engineer (1998-2001).
Accomplishments include:
Instrumental in a game-changing scalable SAN solution. Brocade was looking for ways
to strengthen its competitive edge in the storage area network (SAN) market. Built a dark lab
to construct a network comprising 4,000 servers, 50TB of storage and SANS scaled across
6,000 fiber channel ports. Utilized APCON intelligent network monitoring and Linux kernel-
based virtual machines to enable unattended/remote testing, automation and lab
management. Instituted new system and scalability testing processes in close collaboration
with software engineers. Leveraged the dramatically improved scalability to cement
Brocade’s position as market leader.
Slashed product release cycles by 20%. Time-consuming and inefficient system and
scalability testing processes slowed Brocade product releases, impacting revenue, margins
and competitiveness. Developed a high-efficiency automation infrastructure, reengineered
testing processes and established SQA Best Practices. Enabled automation of up to 80% of
all required system tests. Cut release time-to-market by 20%, saving weeks of development
work for each release.
Stood up a high-efficiency SQA lab & established standards. Lack of standardization,
shared templates and limited capacity impeded testing of new Brocade products. Designed
and built a software quality assurance lab. Created all infrastructure, standards, Best
Practices and processes from the ground up. Defined highly adaptable test templates.
Strengthened training and technical guidance to enhance core competencies. Established
the lab as critical organizational component contributing to Brocade’s growth.
TECHNOLOGY TOOLBOX
Operating systems, applications software, hardware, networking solutions and other technology tools
include: Storage Area Networks; SSD/HDD; Data Networking; Data Encryption; Virtualization; Shell,
TCL/TK, Python, Bash scripting and Automation Framework; Agile methodology; Jenkin/Hudson GIT; and
IXIA Spirent, among others.
EDUCATION, TRAINING & CERTIFICATIONS
Bachelor of Science degree in Computer Engineering from San Jose State University.
Other training and certifications include Brocade Certified Fabric Professional; Brocade Certified Fabric
Designer; Brocade Certified Fabric Professional; and Certified Solution Expert in Network Design
by 3COM Corporation.
AWARDS & SPECIAL RECOGNITION
I was honored with the OEM Appreciate Recognition Award at Brocade for customer satisfaction and
retention.
4. CHRIS M. NGUYEN
PAGE 4
San Jose, CA 408.705.8241 nguyen.chris@comcast.net
PERSONAL
Married with four children. I am active youth sports and Boy Scouts. In my spare time, I enjoy family and
playing tennis. I was formerly Captain of the USTA NorCal Evergreen Tennis team.