Jeff Keyes
Director of Product Marketing
Greater Seattle Area
Marc Hornbeek
Principal Consultant - DevOps
USA National
Value Stream
Management
Webinar Series
I. Why is Value Stream Management
Essential for Effective DevOps?
II. Conducting Value Stream Management
Assessments
III. What to Look for in a VSM Solution?
IV. How to Implement VSM?
V. Operationalizing VSM within Your
Organization
Webinar Goals
• Gain insight into how Value
Stream Management can provide
a benefit to your organization.
• Explain the key components of a
comprehensive assessment
allowing you to determine how
important a value stream
management approach is for your
organization.
Agenda
1 Orchestrate leadership interviews
Leverage discovery tools
Conduct assessment surveys
Run value stream mapping workshops
Analysis of assessment data
Formulating a strategy and solution roadmap
Next steps
2
3
4
5
6
7
1. WHY – are Value Stream Management assessments important?
2. HOW – are Value Stream Management assessments conducted?
3. WHAT – is the expected outcome of a Value Stream Management
assessment?
You’ll also learn:
Align team
1. WHY –
are Value Stream
Management
assessments
important?
Align vision and business goals
Understand current state
Determine whether VSM is important to
accomplishing your business goals
Align future state
Roadmap a solution
Agree on next steps
1. Leadership Orientation
2. Determining Business Pain Points
3. Select a Model Application
4. Determine Schedule for Assessment Activities
5. Conduct Assessment Surveys
6. Goal Alignment Tool
7. Gap Discovery Tool
8. Run Value Stream Mapping Workshops
9. Draft Solution Priorities
10. Align Priorities with Structured Interviews
11. Formulate a Strategy and VSM Solution Roadmap
12. Map Out the VSM Enterprise Adoption Program
13. Next Steps
2. HOW –
are Value Stream
Management
assessments
conducted?
To what extent is your
organization using value
stream management today?
Survey
Question #1
Don’t know.A
Just getting familiar with VSMB
Decided to implement VSM but not yet implemented.C
VSM is being implemented but not yet part of our production
environment.
D
VSM is part of our production environment.E
Decided not to use VSM.F
Leadership
Orientation • Assign an Assessment Leader
• Determine cross-functional leadership team: Executive sponsor, Product
Owners, Dev, Ops, QA, Infra, Security
• Conduct leadership meeting to set context
• Discuss value stream management pain points
• Determine goals for VSM assessment
• Select a model application
• Determine schedule for assessment activities
Business Pain
Points for the
Assessment
Agility
Stability Efficiency
Quality
Satisfaction Security
COMPETITIVENESS
Select a Model
Application
Preferred application characteristics:
• Frequent change requests
• Will benefit from shorter lead times
• Leaders and team members are open to change
• Cost of a release is significant
• Significant but not extreme risk
• Toolchain is in place and does not need wholesale change
Determine
Schedule for
Assessment
Activities
• RACI
• Assessment kick-off
• Surveys
• Discovery activities
• Workshops – Goals, Gaps, Current State Value Stream
• Analysis – Future state value stream
• Draft solution priorities and validation interviews
• Recommended roadmap
• Next steps
Conduct
Assessment
Surveys
Leaders and stakeholders:
• Team Organization
• Toolchain
• Process Bottlenecks
• Metrics
Example questions:
1. Provide a functional organization chart that includes roles from
development, operations, quality, security , product owners, and
infrastructure.
2. Identify the tools that are used to support your value stream including
those used for planning, backlog management, agile processes, design,
integration, test, packaging, environments, deployment and post release
operations.
What is your highest priority
use case for Value Stream
Management?
Survey
Question #2
Don’t know.A
Remove bottlenecks in our end-to-end value stream.B
Reduce the effort and cost of orchestrating tasks such as test
environment set-up.
C
Automate the collection of data for governance and compliance
audits.
D
Automate the collection of data needed for process or capacity
planning.
E
I don’t see a compelling use case for Value Stream Management.F
Goal Alignment Tool
* For a specific model application and timeframe determine goals, current state, desired
future state, Gap% and Rank.
Goal Metric Current Future Gap% Rank
Agility
Duration,
Frequency
10 2 500% 1
Stability MTTR 10 5 200% 3
Efficiency % waste 20 17 118% 6
Quality Remediations 20 5 400% 2
Security Events 5 3 167% 4
Satisfaction Referrals 35 50 142% 5
* For each practice, determine Importance to goals, current state, Gap% and Rank.
Gap Discovery Tool
Practice Importance
Current
State
Gap Rank
Shared environment conflicts are managed using a value stream management tool that
provides visibility into environment availability and supports workflows to request/release
environments.
5 1 500% 1
Environment change requests are supported by a value stream management tool which can
pull environment configuration data from existing CMDB, discovery, deploy or ITSM tools.
4 3 133% 3
Dependencies between environments are made visible with a value stream management
tool.
4 2 200% 2
A value stream management tool tracks deployment task assignments, notifies responsible
parties of their tasks and provides real time status of deployments.
2 4 50% 5
Execution times of deployment steps are captured in value stream management tool to
support analysis for continuous improvement.
5 5 100% 4
Run Value Stream Mapping Workshops
* Identify bottlenecks w.r.t. to goals.
UAT Approval DeployLoad
Plan
download
Plan release
2w
Current State Value Stream Map – 9 weeks
0.1d 2d 1d
0d 0d 0d
2w
3d
4d
1w 1w
2w
Load
Draft Solution Priorities
UAT Approval DeployLoad
Plan
download
Plan release
Current State Value Stream Map – 9 weeks
0.1d 2d 1d
0d 0d 0d3d
4d
1w 1w
2w
Load
Stage Solution Tactics
Expected
Improvement
Draft Rank
Plan Release Codify backlog 6 days 3
Plan download Codify download 8 days 2
Approvals Automate CAB 9 days 1
2w 2w
Stage Solution Tactics Expected Improvement Draft Rank
Plan Release Codify backlog 6 days 3
Plan download Codify download 8 days 2
Approvals Automate CAB 9 days 1
Engineer a Future State Map that attacks the primary bottlenecks
DeployApproval
Download
& Test
Release Preparation
Future State Value Stream Map – 2 weeks
2.5d
0d
System
Acceptance
4d 2.5d 1d
0d 0w 0d
0.1d
Align Priorities with Structured Interviews
Stage Solution Tactics
Expected
Improvement
Draft Rank Team Rank
Plan Release Codify backlog 6 days 3 2
Plan download Codify download 8 days 2 3
Approvals Automate CAB 9 days 1 1
VOTE!
* Interviews may affect priorities and proposed solutions.
What is the primary
impediment for investing in
Value Stream Management
solutions in your
environment?
Survey
Question #3
Don’t know.A
Lack of understanding of use cases that would justify investment
in VSM.
B
Unsure how to create a Return – On – Investment (ROI) business
case for VSM.
C
Higher priority problems not addressed by VSM.D
Alternative Do-It-Yourself (DIY) solutions can substitute for VSM
solutions.
E
I don’t see a compelling case for Value Stream Management
investment.
F
Expert matches people,
process and technology
changes to priorities
Expert Analysis
of Assessment
Data
Formulate a
VSM strategy
and solution
roadmap
The implementation time
frame depends on how fast
you want to travel.
Map out the VSM Enterprise Adoption Program
Prod2 Prod”n”Trial Prod
RETROSPECTIVES
MODEL APPLICATION(S)
Application 2
Application “n”
2. WHAT –
is the expected
outcome of a
Value Stream
Management
assessment?
Team alignment around goals,
current state, future state,
strategy and roadmap
Plutora is the most complete Value Stream
Management platform
FOUNDED IN 2011
Jeff Keyes
Director of Product Marketing
Greater Seattle Area
Marc Hornbeek
Principal Consultant - DevOps
USA National
Q & A

Value Stream Management: Is Your Organization Ready?

  • 1.
    Jeff Keyes Director ofProduct Marketing Greater Seattle Area Marc Hornbeek Principal Consultant - DevOps USA National
  • 2.
    Value Stream Management Webinar Series I.Why is Value Stream Management Essential for Effective DevOps? II. Conducting Value Stream Management Assessments III. What to Look for in a VSM Solution? IV. How to Implement VSM? V. Operationalizing VSM within Your Organization
  • 3.
    Webinar Goals • Gaininsight into how Value Stream Management can provide a benefit to your organization. • Explain the key components of a comprehensive assessment allowing you to determine how important a value stream management approach is for your organization. Agenda 1 Orchestrate leadership interviews Leverage discovery tools Conduct assessment surveys Run value stream mapping workshops Analysis of assessment data Formulating a strategy and solution roadmap Next steps 2 3 4 5 6 7
  • 4.
    1. WHY –are Value Stream Management assessments important? 2. HOW – are Value Stream Management assessments conducted? 3. WHAT – is the expected outcome of a Value Stream Management assessment? You’ll also learn:
  • 5.
    Align team 1. WHY– are Value Stream Management assessments important? Align vision and business goals Understand current state Determine whether VSM is important to accomplishing your business goals Align future state Roadmap a solution Agree on next steps
  • 6.
    1. Leadership Orientation 2.Determining Business Pain Points 3. Select a Model Application 4. Determine Schedule for Assessment Activities 5. Conduct Assessment Surveys 6. Goal Alignment Tool 7. Gap Discovery Tool 8. Run Value Stream Mapping Workshops 9. Draft Solution Priorities 10. Align Priorities with Structured Interviews 11. Formulate a Strategy and VSM Solution Roadmap 12. Map Out the VSM Enterprise Adoption Program 13. Next Steps 2. HOW – are Value Stream Management assessments conducted?
  • 7.
    To what extentis your organization using value stream management today? Survey Question #1 Don’t know.A Just getting familiar with VSMB Decided to implement VSM but not yet implemented.C VSM is being implemented but not yet part of our production environment. D VSM is part of our production environment.E Decided not to use VSM.F
  • 8.
    Leadership Orientation • Assignan Assessment Leader • Determine cross-functional leadership team: Executive sponsor, Product Owners, Dev, Ops, QA, Infra, Security • Conduct leadership meeting to set context • Discuss value stream management pain points • Determine goals for VSM assessment • Select a model application • Determine schedule for assessment activities
  • 9.
    Business Pain Points forthe Assessment Agility Stability Efficiency Quality Satisfaction Security COMPETITIVENESS
  • 10.
    Select a Model Application Preferredapplication characteristics: • Frequent change requests • Will benefit from shorter lead times • Leaders and team members are open to change • Cost of a release is significant • Significant but not extreme risk • Toolchain is in place and does not need wholesale change
  • 11.
    Determine Schedule for Assessment Activities • RACI •Assessment kick-off • Surveys • Discovery activities • Workshops – Goals, Gaps, Current State Value Stream • Analysis – Future state value stream • Draft solution priorities and validation interviews • Recommended roadmap • Next steps
  • 12.
    Conduct Assessment Surveys Leaders and stakeholders: •Team Organization • Toolchain • Process Bottlenecks • Metrics Example questions: 1. Provide a functional organization chart that includes roles from development, operations, quality, security , product owners, and infrastructure. 2. Identify the tools that are used to support your value stream including those used for planning, backlog management, agile processes, design, integration, test, packaging, environments, deployment and post release operations.
  • 13.
    What is yourhighest priority use case for Value Stream Management? Survey Question #2 Don’t know.A Remove bottlenecks in our end-to-end value stream.B Reduce the effort and cost of orchestrating tasks such as test environment set-up. C Automate the collection of data for governance and compliance audits. D Automate the collection of data needed for process or capacity planning. E I don’t see a compelling use case for Value Stream Management.F
  • 14.
    Goal Alignment Tool *For a specific model application and timeframe determine goals, current state, desired future state, Gap% and Rank. Goal Metric Current Future Gap% Rank Agility Duration, Frequency 10 2 500% 1 Stability MTTR 10 5 200% 3 Efficiency % waste 20 17 118% 6 Quality Remediations 20 5 400% 2 Security Events 5 3 167% 4 Satisfaction Referrals 35 50 142% 5
  • 15.
    * For eachpractice, determine Importance to goals, current state, Gap% and Rank. Gap Discovery Tool Practice Importance Current State Gap Rank Shared environment conflicts are managed using a value stream management tool that provides visibility into environment availability and supports workflows to request/release environments. 5 1 500% 1 Environment change requests are supported by a value stream management tool which can pull environment configuration data from existing CMDB, discovery, deploy or ITSM tools. 4 3 133% 3 Dependencies between environments are made visible with a value stream management tool. 4 2 200% 2 A value stream management tool tracks deployment task assignments, notifies responsible parties of their tasks and provides real time status of deployments. 2 4 50% 5 Execution times of deployment steps are captured in value stream management tool to support analysis for continuous improvement. 5 5 100% 4
  • 16.
    Run Value StreamMapping Workshops * Identify bottlenecks w.r.t. to goals. UAT Approval DeployLoad Plan download Plan release 2w Current State Value Stream Map – 9 weeks 0.1d 2d 1d 0d 0d 0d 2w 3d 4d 1w 1w 2w Load
  • 17.
    Draft Solution Priorities UATApproval DeployLoad Plan download Plan release Current State Value Stream Map – 9 weeks 0.1d 2d 1d 0d 0d 0d3d 4d 1w 1w 2w Load Stage Solution Tactics Expected Improvement Draft Rank Plan Release Codify backlog 6 days 3 Plan download Codify download 8 days 2 Approvals Automate CAB 9 days 1 2w 2w
  • 18.
    Stage Solution TacticsExpected Improvement Draft Rank Plan Release Codify backlog 6 days 3 Plan download Codify download 8 days 2 Approvals Automate CAB 9 days 1 Engineer a Future State Map that attacks the primary bottlenecks DeployApproval Download & Test Release Preparation Future State Value Stream Map – 2 weeks 2.5d 0d System Acceptance 4d 2.5d 1d 0d 0w 0d 0.1d
  • 19.
    Align Priorities withStructured Interviews Stage Solution Tactics Expected Improvement Draft Rank Team Rank Plan Release Codify backlog 6 days 3 2 Plan download Codify download 8 days 2 3 Approvals Automate CAB 9 days 1 1 VOTE! * Interviews may affect priorities and proposed solutions.
  • 20.
    What is theprimary impediment for investing in Value Stream Management solutions in your environment? Survey Question #3 Don’t know.A Lack of understanding of use cases that would justify investment in VSM. B Unsure how to create a Return – On – Investment (ROI) business case for VSM. C Higher priority problems not addressed by VSM.D Alternative Do-It-Yourself (DIY) solutions can substitute for VSM solutions. E I don’t see a compelling case for Value Stream Management investment. F
  • 21.
    Expert matches people, processand technology changes to priorities Expert Analysis of Assessment Data
  • 22.
    Formulate a VSM strategy andsolution roadmap The implementation time frame depends on how fast you want to travel.
  • 23.
    Map out theVSM Enterprise Adoption Program Prod2 Prod”n”Trial Prod RETROSPECTIVES MODEL APPLICATION(S) Application 2 Application “n”
  • 24.
    2. WHAT – isthe expected outcome of a Value Stream Management assessment? Team alignment around goals, current state, future state, strategy and roadmap
  • 25.
    Plutora is themost complete Value Stream Management platform FOUNDED IN 2011
  • 26.
    Jeff Keyes Director ofProduct Marketing Greater Seattle Area Marc Hornbeek Principal Consultant - DevOps USA National Q & A