Paul Marples has over 17 years of experience in information technology with expertise in QA test management, testing, project management, and business analysis. He has a proven track record of analyzing problems, simplifying processes, and finding innovative solutions. His technical skills include testing tools, programming languages, databases, and Microsoft products. He has worked in roles such as test lead, project manager, and business analyst for companies such as TELUS, IBM, and Coca-Cola.

1. Paul Marples Résumé 1
Paul Marples
604-866-3889
pmarples@gmail.com
SUMMARY
An energetic self-starter with excellent analytical, organizational, and communication skills. Seasoned
professional with 17 years of experience in the information technology industry. Demonstrated talent for
analyzing problems, simplifying processes and finding innovative, cost-effective solutions. Proven ability to
work effectively in a team environment.
17 years of experience with:
 QA Test Management
 QA Team Lead
 System testing and User Acceptance Testing
 Virtual Team Leadership
 Project Management
 Business Analysis and Requirements Definition
 Project and Process Management Best Practices
 Software Development Life Cycle Methodologies
 Object-Oriented Programming
 Business Process and Software Development Modeling
TECHNICAL SKILLS
 Test Tools: HP Quality Center, CQTM, Rational ClearQuest, Rational TestManager, Rational
Functional Tester, Rational Performance Tester, HttpWatch, Firebug, Rational Robot, Application Center
Test, TestComplete, Bugzilla, PTR
 Programming: VB.Net, VB 6, VBA, TSQL, XML, XSL, ADO, COM/DCOM, VB Script, MTS/COM+
 Web: ASP.Net, ASP 3, Visual Interdev 6, HTML, IIS 5
 Database: Oracle 10g, SQL*Plus, DbVisualizer 6, TOAD, SQL Server 2000 / 7 / 6, MS Access
 Platforms: Windows 7 / Vista / XP / 2K / NT / 98 / 95, Macintosh
 Microsoft: SharePoint Portal Server 2000, BizTalk 2002, MS Project, Visual SourceSafe, Team
Services
 Process Methodologies: Agile: XP, RUP; Waterfall/other: TELUS Methods / Deliver.IT, GS Method,
MSF, Success Path
 Modeling Tools: Visio, Power Designer, ERwin
 Reports: Active Reports 2
 Other: VMware Player, Niku 6, Citrix, Visual Build, RFHUtil, FileZilla, PuTTY, and Remote Administrator
PROFESSIONAL EXPERIENCE
InSync Systems Inc (Contract) placed at TELUS, Burnaby, BC, 05/2009 to 07/2015
Title: Business QA Test Lead
Role: Test Lead
Business QA Test Lead that managed the UAT and ORT test processes across the Connect program (25
projects), IP Trunking, and various other programs (6 projects). Led multiple test teams of varying size up to
25 testers, participated in the hiring process, created test strategies and test plans, identified and reviewed
test scenarios and test cases, reviewed requirements, managed defects, defined test data requirements,
oversaw the test environment and test data setup, test execution, coordinated between multiple
stakeholders, provided updates and recommendations to directors and other stakeholders at steering
committee and project meetings, led triage sessions, and coordinated escalations up to director and VP
level. Wrote application and coordinated with sales and field teams to integrate large volume of signal
strength data from 26 sites during pilot installations of wireless service.

2. Paul Marples Résumé 2
InSync Systems Inc (Contract) placed at TELUS, Burnaby, BC, 01/2012 to 12/2013
Title: Business QA Test Lead
Role: Test Lead Practice Leader
Business QA Test Team Practice Lead that defined the standards and best practices used by the Business
QA Test Lead team. Coordinated with peer positions representing the Business Analyst and Project
Management teams to deploy these standards out across the Business Solutions Marketing PMO. Engaged
Business Transformation department to ensure these standards and practices dovetailed with their practices.
Defined the hiring interview guideline for new test team members and participated in resume reviews, short-
listing, and interviews. Trained and mentored junior team members. Developed project cost estimate
methodology and subsequently trained both the Business QA Test Lead and Business Analyst teams in use
of this new tool. Interfaced with company directors to provide updates and to demonstrate new standards
and practices. Due to the unique time-boxed development cycle of NetCracker, developed new test and
defect management process for projects that utilize this tool. Worked with Product Manager to develop
standard for safe roll out of NetCracker enhancements into production while allowing for effective testing.
IBM Canada, Burnaby, BC, 05/2007 to 04/2009
Title: Advisory IT Specialist
Role: Test Manager / Tester
Test Manager for an Enterprise Application Integration (EAI) engagement for St. Jude Medical and two other
projects. Led a fifteen-member test team located in Canada, USA, and India, participated in the hiring
process, created the test strategy, created test plans, identified and reviewed test scenarios and test cases,
reviewed system requirements, reviewed design documentation, managed defects, defined test data
requirements, oversaw the test environment and data setup, developed and executed test cases. Led
design, creation, and execution of performance tests, analyzed and reported results, and made
recommendations for performance enhancements. Wrote and executed automated functional test scripts.
Brainhunter (Contract) placed at IBM Canada, Burnaby, BC, 12/2005 to 05/2007
Title: Product Assurance Analyst
Role: Test Manager / Tester
Same role to that described for IBM Canada. Was hired on by IBM Canada to continue supporting the St.
Jude Medical project.
Allyis, Bellevue, WA, 11/2005 to 12/2005
Title: Senior Consultant
Role: Business Analyst / Tester
Served as Business Analyst and tester for the Nintendowifi.com project team. Stabilized the business
requirements and acted as liaison between the development team and the client to ensure appropriate
communication and customer satisfaction. Tested and triaged defects reported by the off-shore test team.
Coca-Cola Bottling Company Consolidated (CCBCC), Charlotte, NC, 03/2003 to 03/2005
Title: Lead Quality Assurance Specialist
Role: Lead Quality Assurance Specialist
Served as the Lead Quality Assurance Specialist for CCBCC’s Information Services department. Created,
implemented, and executed CCBCC’s new Quality Assurance Program from the ground up. Reviewed
resumes and interviewed company’s QA Specialists. Defined QA policies and standards, defined and
reported metrics of the development process, managed the QA tool selection process, and oversaw all
deliverables and test activities performed by each of the QA Specialists. These testing activities included the
creation and execution of test strategies, test plans, test cases. Designed and created a custom defect and
project-issue tracking application. Coached, reviewed, and acted in an internal consultative capacity for QA
activities.

3. Paul Marples Résumé 3
Role: Test Manager / Tester
Led the test team and all QA activities for the first two releases and branch rollouts of the CCBCC Customer
Management System (CMS). Developed test plans, test scenarios, test cases and executed all integration,
system, and performance tests. Planned, documented and facilitated user acceptance tests.
Role: Project Manager / Business Analyst
Acted as Project Manager for the CMS and Margin Minder projects. Managed an eight person team during
the full software development life cycle. Managed scope, resource allocation, change control, risk, design,
and development. Gathered and documented requirements, facilitated JAD sessions, and acted as liaison
between the development teams and business units.
Extreme Logic, Charlotte, NC, 01/2001 to 03/2003
Title: Senior Consultant
Role: Test Manager / Tester
Managed the QA process throughout the development of the CMS system for Coca-Cola Bottling Company
Consolidated. Developed the test strategy, test plan, test scenarios, test cases and executed all integration,
system, and performance tests. Planned, documented, and facilitated user acceptance tests. Designed and
developed a custom defect tracking website. Reviewed requirements, acted as liaison between the
development team and the client to ensure appropriate communication and customer satisfaction, facilitated
customer training sessions, designed and developed a pilot sub-project to automate integration and
regression tests, and created and managed the automated build process.
Role: Test Lead / Business Analyst
Business Analyst and Test Lead for the Customer Portal Website project for the Nucor Sheet Steel product
division. Created vision and scope document. Performed risk analysis and developed mitigation strategies.
Elicited and documented business and functional requirements. Acted as scribe in joint application design
(JAD) sessions. Managed and executed all aspects of the QA process. Assisted with the design and
development of a system to integrate data from three disparate legacy sources into one near real-time
database to drive the customer website.
Role: Project Manager / Business Analyst / Test Lead
Led several projects including: (1) the Duke Energy Web Information Based Reporting project to provide
real-time operational data over the intranet, (2) the Lockwood Greene Contractor Qualification System to
enable contractors seeking approval to manage qualification information online, (3) and the First Tennessee
Sales Referral Management pilot project to automate the sales referral workflow and boost business
generation efforts over the intranet. Created project plans, vision and scope documents, business
requirements, and functional requirements. Managed architectural designs and implementations. Created
and executed test plans, test scenarios, and test cases.
Role: Business Analyst / Developer / Test Lead
Developed, tested, and implemented the KoSA Intranet Portal pilot that enabled managers to monitor their
global manufacturing plant status in near real-time by accessing data warehouse and OLTP reports.
Created vision and scope document, business requirements, and functional requirements. Developed the
prototype. Planned, documented, and executed all unit, system and integration tests.
Role: Technical Writer
Authored the Microsoft marketing whitepaper “Customizing and Extending the Intranet Portal Solution” which
describes how Microsoft SharePoint Portal Server 2001, Microsoft Content Management Server 2001,
Microsoft Office XP, and Microsoft Exchange 2000 can be used together to provide a portal solution that
facilitates team collaboration and finding, creating, and sharing mission-critical content.

4. Paul Marples Résumé 4
Mariner, Charlotte, NC, 09/1998 to 12/2000
Title: Consultant
Role: Project Manager / Business Analyst / Developer / Tester
Led a six- to nine-member team which developed a suite of applications for an equipment maintenance
management company. Managed the project plan, risks, issues , and change control process. Led and
participated in requirements facilitation and documentation, use-case development, architectural and detailed
design, prototyping, development, unit testing, SIT, development, facilitation of UAT, deployment, and
training. Participated in employee interviews and reviews.
EDUCATION
Ph.D., Systems Ecology, May 1998
University of Florida
Bachelor of Science, Biology and Ecology, May 1990
University of British Columbia