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Next-level social media
thinking and video content
Aaron Nissen, Destination Think
@anissen
1.8m
WORDS
60sec
VIDEO
Source: Forrester Research
=
0.2 0.3 0.4 0.3 0.3 0.3 0.3 0.4
2.2
2.3
2.4 2.6 2.5 2.3 2.4 2.4
0.3
0.3
0.4
0.8
1.6
2.3
2.6
2.8
0
1
2
3
4
5
6
2008 2009 2010 2011 2012 2013 2014 2015YTD
Time spent per adult user per day with
digital media, USA 2008-2015YTD
Internet Usage (Engagement) Growth Solid.
+11% Y/& = Mobile @ 3hours / Day per User vs. <1 Five Years Ago, USA
Hoursperday
12%
80%
9%
42%
7%
51%
Source: eMarketer.com
Mobile Desktop / Laptop
Other connected devices
mobile growth in 5 years
4:35 4:38 4:31 4:22 4:15
0:21 0:36 0:50 1:03 1:16
2011 2012 2013 2014 2015
TV Digital video devices
Average time spent per day with
video by US Adults, by Media,
2011-15
Source: eMarketer.com
2011 2012 2013 2014 2015 CAGR
Digital 3:40 4:20 4:51 5:15 5:38 11.4%
Desktop/laptop 2:33 2:27 2:19 2:22 2.22 -1.8%
Mobile (nonvoice) 0:48 1:35 2:16 2:34 2:51 37.2%
Other devices 0:18 0:18 0:17 0:19 0:25 7.8%
TV 4:34 4:38 4:31 4:22 4:15 -1.8%
Radio 1:34 1:32 1:30 1:28 1:27 -2.0%
Print 0:44 0:38 0:32 0:26 0:21 -17.0%
Magazines 0:18 0:16 0:14 0:12 0:10 -13.5%
Newspapers 0:26 0:22 0:18 0:14 0:11 -19.8%
0ther 0:39 0:38 0:31 0:26 0:24 -11.7%
Total 11:11 11:46 11:55 11:57 12:04 1.9%
Average time spent per day with
Major Media by US adults 2011-15
37%
A brand that regularly gave me useful
information in their advertising
A brand that engaged me on my passions and
interests with their advertising
A brand that demonstrated its principles at all
times when I was looking at different options
A brand that shared news,
updates and special offers with me
A brand that builds a strong emotional
connection with me through its advertising
A brand that regularly communicated with me
with advertising that told a consistent story
A brand that produced great ads, content or
ideas that I could share with my friends
A brand that clearly demonstrated in their ads
that they wanted me to buy its products
A brand that gets my attention with a one-off but
big splash ad (like a viral video)
Importance of brand connection
attributes when purpose-driven
consumers are selecting a brand
BrandConnection
Attributes
73%
70%
64%
63%
57%
54%
50%
49%
34%
Source: thinkwithgoogle.com/articles/the-path-to-purpose.html
of consumers choose the brand that
engages them on their passion and
interests more often than they do
those that simply urge them to buy
the product being advertised.
Path to Purpose
42%
Plan it out
Brand Identity & Positioning
•  What is your brand’s
unique value proposition?
•  What differentiated
benefits do your brand or
products bring to your
consumers?
Target Consumer’s
Interests & Passions
•  What are your target
consumers key interests
and passions in daily life?
Branded
Content Strategy:
Territory
Branded
Content Strategy:
Core Message
and Tone
INSPIREEDUCATEENTERTAIN
Is there a consumer passion
point where your brand can
bring unique, valuable content?
What value will your
brand content add for
consumers?
Content creation strategy:
Hygiene, Hub and Hero Content
Hygiene
Always-on ’pull’ content
designed for your core target
Hero
Large-scale, tent-pole
events or ‘go big’
moments designed to
raise broad awareness
Hub
Regularly scheduled
‘push’ content designed
for your prime prospect
Hero – Air New Zealand
8,824,021
VIEWS
10,878,726
VIEWS
Norway
Hurtigruten Cruise
Battle of Kruger
Canadian Tourism Commission
Facebook
Video
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
Q3:14 Q4:14 Q5:15 3
BillionsofVideoViewsperDay
Video views per day for Facebook,
Global, Q3:14-Q1:15
Facebook DUAs
watch 1 or more
videos daily, USA
50%
of views
from shares53%
views
on mobiles75%
User-shared / Curated video rising rapidly =
@ 4B views per day, Up 4x in 6 months on Facebook
Source: Facebook
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
Shareofnumberofvideoposts
Facebook
Instagram
Vimeo
Youtube
Others
Source: Socialbakers
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Shareofinteractions
Source: Socialbakers
Facebook
Instagram
Vimeo
Youtube
Others
VideoonyourFacebookInsights
AverageOrganicReach
Video
Status
Link
Photo
8.7%
5.8%
5.3%
3.7%
Source: Socialbakers
192,693
VIEWS
125,613
VIEWS
30
Ads to promote Crashed Ice videos
0:30 sec 0:15 sec
Reach 124,730 195,113
Total video views 50,040 68,857
Views to 100% 13,004 27,630
Views to 75% 17,922 35,969
Average duration viewed 55% 77%
Cost per view (all views) < 1¢ < 1¢
Cost per view (to 100%) 3¢ 2¢
Experimentingwithvideo
Nearly2x
theviews
New video ads
Only charged when
someone watches
10 seconds10sec
Flipagram
Mobile Video
60%
40%
MobilePhoneUsers1995-2014
1% to 73% population penetration globally
2014
5.2B Mobile Phone Users
73% population penetration
1995
80MM+ Mobile Phone Users
1% population penetration
Source: Informa. World Calculation Service.
Feature Phone Smartphone
Millenials are 2x more
likely to be focused while
watching video on their
smartphones vs. on TV.
Source: Google and IIPSOS
2x
98% 81%
Smartphone
Computer
Tablet
TV
Source: Google and IIPSOS
56% 19%
% of smartphone-owning 18-34 year olds
that reported using each device to watch video
conent in daily diaries
Finale
Content creation strategy:
Hygiene, Hub and Hero Content
Hygiene
Always-on’pull’ content
designed for your core target
Hero
Large-scale, tent-pole
events or ‘go big’
moments designed to
raise broad awareness
Hub
Regularly scheduled
‘push’ content designed
for your prime prospect
•  Don’t make another boring tourism video
•  Facebook is stepping up
•  Think differently, be creative
•  Collaborate with partners
•  Offer value to consumers
•  Stop trying to be always be “hero”
Wrapping it up
Thank you
Questions
please

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Next-level social media thinking and video content for engagement

  • 1. Next-level social media thinking and video content Aaron Nissen, Destination Think @anissen
  • 3.
  • 4. 0.2 0.3 0.4 0.3 0.3 0.3 0.3 0.4 2.2 2.3 2.4 2.6 2.5 2.3 2.4 2.4 0.3 0.3 0.4 0.8 1.6 2.3 2.6 2.8 0 1 2 3 4 5 6 2008 2009 2010 2011 2012 2013 2014 2015YTD Time spent per adult user per day with digital media, USA 2008-2015YTD Internet Usage (Engagement) Growth Solid. +11% Y/& = Mobile @ 3hours / Day per User vs. <1 Five Years Ago, USA Hoursperday 12% 80% 9% 42% 7% 51% Source: eMarketer.com Mobile Desktop / Laptop Other connected devices
  • 5. mobile growth in 5 years 4:35 4:38 4:31 4:22 4:15 0:21 0:36 0:50 1:03 1:16 2011 2012 2013 2014 2015 TV Digital video devices Average time spent per day with video by US Adults, by Media, 2011-15 Source: eMarketer.com 2011 2012 2013 2014 2015 CAGR Digital 3:40 4:20 4:51 5:15 5:38 11.4% Desktop/laptop 2:33 2:27 2:19 2:22 2.22 -1.8% Mobile (nonvoice) 0:48 1:35 2:16 2:34 2:51 37.2% Other devices 0:18 0:18 0:17 0:19 0:25 7.8% TV 4:34 4:38 4:31 4:22 4:15 -1.8% Radio 1:34 1:32 1:30 1:28 1:27 -2.0% Print 0:44 0:38 0:32 0:26 0:21 -17.0% Magazines 0:18 0:16 0:14 0:12 0:10 -13.5% Newspapers 0:26 0:22 0:18 0:14 0:11 -19.8% 0ther 0:39 0:38 0:31 0:26 0:24 -11.7% Total 11:11 11:46 11:55 11:57 12:04 1.9% Average time spent per day with Major Media by US adults 2011-15 37%
  • 6. A brand that regularly gave me useful information in their advertising A brand that engaged me on my passions and interests with their advertising A brand that demonstrated its principles at all times when I was looking at different options A brand that shared news, updates and special offers with me A brand that builds a strong emotional connection with me through its advertising A brand that regularly communicated with me with advertising that told a consistent story A brand that produced great ads, content or ideas that I could share with my friends A brand that clearly demonstrated in their ads that they wanted me to buy its products A brand that gets my attention with a one-off but big splash ad (like a viral video) Importance of brand connection attributes when purpose-driven consumers are selecting a brand BrandConnection Attributes 73% 70% 64% 63% 57% 54% 50% 49% 34% Source: thinkwithgoogle.com/articles/the-path-to-purpose.html
  • 7. of consumers choose the brand that engages them on their passion and interests more often than they do those that simply urge them to buy the product being advertised. Path to Purpose 42%
  • 9. Brand Identity & Positioning •  What is your brand’s unique value proposition? •  What differentiated benefits do your brand or products bring to your consumers? Target Consumer’s Interests & Passions •  What are your target consumers key interests and passions in daily life? Branded Content Strategy: Territory Branded Content Strategy: Core Message and Tone INSPIREEDUCATEENTERTAIN Is there a consumer passion point where your brand can bring unique, valuable content? What value will your brand content add for consumers?
  • 10. Content creation strategy: Hygiene, Hub and Hero Content Hygiene Always-on ’pull’ content designed for your core target Hero Large-scale, tent-pole events or ‘go big’ moments designed to raise broad awareness Hub Regularly scheduled ‘push’ content designed for your prime prospect
  • 11. Hero – Air New Zealand
  • 15.
  • 16.
  • 17.
  • 22.
  • 23. 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 Q3:14 Q4:14 Q5:15 3 BillionsofVideoViewsperDay Video views per day for Facebook, Global, Q3:14-Q1:15 Facebook DUAs watch 1 or more videos daily, USA 50% of views from shares53% views on mobiles75% User-shared / Curated video rising rapidly = @ 4B views per day, Up 4x in 6 months on Facebook Source: Facebook
  • 28.
  • 30. 30
  • 31. Ads to promote Crashed Ice videos 0:30 sec 0:15 sec Reach 124,730 195,113 Total video views 50,040 68,857 Views to 100% 13,004 27,630 Views to 75% 17,922 35,969 Average duration viewed 55% 77% Cost per view (all views) < 1¢ < 1¢ Cost per view (to 100%) 3¢ 2¢ Experimentingwithvideo Nearly2x theviews
  • 32.
  • 33. New video ads Only charged when someone watches 10 seconds10sec
  • 36. 60% 40% MobilePhoneUsers1995-2014 1% to 73% population penetration globally 2014 5.2B Mobile Phone Users 73% population penetration 1995 80MM+ Mobile Phone Users 1% population penetration Source: Informa. World Calculation Service. Feature Phone Smartphone
  • 37. Millenials are 2x more likely to be focused while watching video on their smartphones vs. on TV. Source: Google and IIPSOS 2x
  • 38. 98% 81% Smartphone Computer Tablet TV Source: Google and IIPSOS 56% 19% % of smartphone-owning 18-34 year olds that reported using each device to watch video conent in daily diaries
  • 39.
  • 40.
  • 42. Content creation strategy: Hygiene, Hub and Hero Content Hygiene Always-on’pull’ content designed for your core target Hero Large-scale, tent-pole events or ‘go big’ moments designed to raise broad awareness Hub Regularly scheduled ‘push’ content designed for your prime prospect
  • 43. •  Don’t make another boring tourism video •  Facebook is stepping up •  Think differently, be creative •  Collaborate with partners •  Offer value to consumers •  Stop trying to be always be “hero” Wrapping it up