1. The document summarizes research conducted in 2006 on the characteristics of next generation course/learning management systems (NG-CMS). 2. Researchers interviewed faculty, students, and administrators at 7 universities to understand shortcomings of current CMS platforms and requirements for future systems. 3. Consistent findings included compatibility issues across browsers/devices and opportunities to improve gradebook functionality and interface usability. Proposed features for NG-CMS included intelligent agents, integrated portfolio/SIS systems, and mobile access.