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New product launch, strategies, 
mistake, success & failure
Introduction 
New product launch is the most crucial 
aspect in the new product development . The 
success and failure of a product heavily depend 
on the new product launch .
Diffusion of Innovation 
Rogers has suggested the use of diffusion of 
innovation method for launching a new product. Not 
all potential users of a product or a new generation of 
a technology adopt the new product at the same time 
.Consequently , on the basis of the stage at which they 
adopt the new product, adapters traditionally are 
classified into five categories 
1. Innovators 
2. Early adapters 
3. Early majority 
4. Late majority 
5. Laggards
Innovators tend to be smallest segment of 
the five adopter categories . However ,despite its 
small size , it is often the main target of the 
marketing efforts of firms that wish to sell a new 
product . 
The reason is that not only are innovators , 
even a small fraction of early adopters ready to 
take risks and price sensitive . They also influence 
the early majority and late majority in purchasing 
the new product . It is hence optimal in a new 
product launch to allocate relatively more 
marketing efforts &resources to the innovators 
and early adopaters.
Innovators really like to be the first to try new 
products . They tend to be better educated and 
are ready to risk buying an innovative product. 
The early adopters are very sociable and they 
influence to the people . The key to diffusion of 
innovation is to find the innovators and early 
adopters.
Rogers suggests that the rate of ease of adoption of 
new idea depends on the following elements 
• Relative advantage 
• Compatibility 
• Complexity 
• Trialability 
• Observability
LAUNCH OF TYPE OF PRODUCTS 
• Innovative product 
• Imitative product 
• Me too products
NEW PRODUCT SUCCESS 
When operating in this technology driven era at a 
breakneck pace, firms cannot afford to take the 
time to complete the traditional forms of 
qualitative and quantitative market research – 
activities aimed at reducing a firm risk of 
failure. Taking 9 to 18 months to define and 
deliver a product is no longer an option
In many of today’s industries products must be 
conceived and delivered within 6 months or less 
to give a company a first to market position. As a 
result often eliminate or cut back on their 
customer research, taking on more risk than 
desired when rolling out their new products. 
With this added risk, firms are often forced to 
wait until the product is introduced to gain an 
accurate assessment as to how customers will 
respond. This is often dangerous proposition.
In the days weeks that follow a product’s 
introduction, evaluation are published or 
reported by trade magazines, user groups, 
industry waters, newsmagazines and other 
customer groups that have an interest of the 
product. During this period only companies are 
learning how potential customers perceive their 
products.
A marketer to ensure product success 
guidelines may use the following 
• Distinguish your product from the competition 
in a consumer relevant way 
• Capitalise on key corporate competencies and 
brand strength 
• Develop and market products to people’s needs 
& habit 
• Market to long-term trends , not fads 
• Don’t ignore research , but don’t be paralysed by 
it
• Make sure your timing is right 
• Be a marketing leader , not a distant follower 
• Offer a real value to customer 
• Determine a products short-term & long-term 
sales potential 
• Gain legitimacy and momentum for the brand 
• Give the trade as good a deal as the customer 
• Clearly define, understand ,&talk to your target 
• Develop &communicate a distinctive & appealing 
brand character... & stick to it 
• Spend competitively and efficiently , behind a 
relevant proposition 
• Make sure the customer is satisfied ...& says that 
way
According to Sanchez &Perez the 
following ere the practices that need 
to be done for new product successes 
• Open organisations 
• Broad jobs 
• Employee autonomy 
• Cross-training /job rotation 
• Standardization 
• Group technology 
• Computer –Aided – Design/Computer-Aided 
Engineering
• Cross –Functional terms for innovation 
• Supplier development 
• Supplier partnership 
• Just –in- Time purchasing 
• Benchmarking 
• Concurrent engineering 
• Rapid prototyping 
• Value analysis 
• Design for manufacturing
PRODUCT FAILURES 
• A product is a failure when there is 
• Withdrawal of the product from the market 
• Inability of a product to take off toward 
anticipated market share 
• Inability of a product to fulfil anticipated life 
cycle 
• Failure of a product achieve profitability
Studies have shown that in many industries 35-40% 
of new product effort fails. 46% of new product 
funding is wasted on failed or cancelled projects. 
Failures are different from FADS(which have a 
naturally short life cycle)Failure are not 
necessarily financial failures, although bankruptcy 
enough or misdirected product research or market 
research , failures include , but are not limited to 
products and services which pose health & safety 
hazards .Failure are not necessarily bad technical 
ideas . The study of failure is important in that it 
can help us prevent future failures
Reasons for the product failures 
• The relationship of the company or its brands on the 
consumers will decide whether a product will be 
successful or not. Ponds decided to enter the toothpaste 
market because the consumers perception of Ponds as 
talcum powder, not as a tooth paste 
• Too small a target market ,which is too specialised for the 
volume originally planned 
• Too many new products in quick succession . Bajaj auto, 
the biggest scooter maker during 1998 launched 4 models 
and5 products upgrades . But none of them succeeded. 
• Insufficient differentiation from existing offerings ,leading 
to another me-too product. Mac industries diversified into 
papad business but lost out due to the grey market Ponds 
toothpaste was similar as Colgate 
• Poor or inconsistent product quality.
• No access to the market due to faults in the company's policy 
• Poor timing in terms of the industry life cycle. No company 
ventured to offer new products during the recessionary times 
of 2008 . Even the film industry decided not to release more 
films during the secession 
• 8. Launching the product too early. 
• Launching the product too late. 
• Poor marketing and not enough attention was paid to main 
competitive alternatives. 
• The following statements are very important to get the benefit 
this product offers were new to customers. The customers 
perceived the product features as novel/unique. This product 
offers improvements in existing product features.
Newproduct launch
Newproduct launch
Newproduct launch
Newproduct launch

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Newproduct launch

  • 1. New product launch, strategies, mistake, success & failure
  • 2. Introduction New product launch is the most crucial aspect in the new product development . The success and failure of a product heavily depend on the new product launch .
  • 3. Diffusion of Innovation Rogers has suggested the use of diffusion of innovation method for launching a new product. Not all potential users of a product or a new generation of a technology adopt the new product at the same time .Consequently , on the basis of the stage at which they adopt the new product, adapters traditionally are classified into five categories 1. Innovators 2. Early adapters 3. Early majority 4. Late majority 5. Laggards
  • 4. Innovators tend to be smallest segment of the five adopter categories . However ,despite its small size , it is often the main target of the marketing efforts of firms that wish to sell a new product . The reason is that not only are innovators , even a small fraction of early adopters ready to take risks and price sensitive . They also influence the early majority and late majority in purchasing the new product . It is hence optimal in a new product launch to allocate relatively more marketing efforts &resources to the innovators and early adopaters.
  • 5. Innovators really like to be the first to try new products . They tend to be better educated and are ready to risk buying an innovative product. The early adopters are very sociable and they influence to the people . The key to diffusion of innovation is to find the innovators and early adopters.
  • 6. Rogers suggests that the rate of ease of adoption of new idea depends on the following elements • Relative advantage • Compatibility • Complexity • Trialability • Observability
  • 7. LAUNCH OF TYPE OF PRODUCTS • Innovative product • Imitative product • Me too products
  • 8. NEW PRODUCT SUCCESS When operating in this technology driven era at a breakneck pace, firms cannot afford to take the time to complete the traditional forms of qualitative and quantitative market research – activities aimed at reducing a firm risk of failure. Taking 9 to 18 months to define and deliver a product is no longer an option
  • 9. In many of today’s industries products must be conceived and delivered within 6 months or less to give a company a first to market position. As a result often eliminate or cut back on their customer research, taking on more risk than desired when rolling out their new products. With this added risk, firms are often forced to wait until the product is introduced to gain an accurate assessment as to how customers will respond. This is often dangerous proposition.
  • 10. In the days weeks that follow a product’s introduction, evaluation are published or reported by trade magazines, user groups, industry waters, newsmagazines and other customer groups that have an interest of the product. During this period only companies are learning how potential customers perceive their products.
  • 11. A marketer to ensure product success guidelines may use the following • Distinguish your product from the competition in a consumer relevant way • Capitalise on key corporate competencies and brand strength • Develop and market products to people’s needs & habit • Market to long-term trends , not fads • Don’t ignore research , but don’t be paralysed by it
  • 12. • Make sure your timing is right • Be a marketing leader , not a distant follower • Offer a real value to customer • Determine a products short-term & long-term sales potential • Gain legitimacy and momentum for the brand • Give the trade as good a deal as the customer • Clearly define, understand ,&talk to your target • Develop &communicate a distinctive & appealing brand character... & stick to it • Spend competitively and efficiently , behind a relevant proposition • Make sure the customer is satisfied ...& says that way
  • 13. According to Sanchez &Perez the following ere the practices that need to be done for new product successes • Open organisations • Broad jobs • Employee autonomy • Cross-training /job rotation • Standardization • Group technology • Computer –Aided – Design/Computer-Aided Engineering
  • 14. • Cross –Functional terms for innovation • Supplier development • Supplier partnership • Just –in- Time purchasing • Benchmarking • Concurrent engineering • Rapid prototyping • Value analysis • Design for manufacturing
  • 15. PRODUCT FAILURES • A product is a failure when there is • Withdrawal of the product from the market • Inability of a product to take off toward anticipated market share • Inability of a product to fulfil anticipated life cycle • Failure of a product achieve profitability
  • 16. Studies have shown that in many industries 35-40% of new product effort fails. 46% of new product funding is wasted on failed or cancelled projects. Failures are different from FADS(which have a naturally short life cycle)Failure are not necessarily financial failures, although bankruptcy enough or misdirected product research or market research , failures include , but are not limited to products and services which pose health & safety hazards .Failure are not necessarily bad technical ideas . The study of failure is important in that it can help us prevent future failures
  • 17. Reasons for the product failures • The relationship of the company or its brands on the consumers will decide whether a product will be successful or not. Ponds decided to enter the toothpaste market because the consumers perception of Ponds as talcum powder, not as a tooth paste • Too small a target market ,which is too specialised for the volume originally planned • Too many new products in quick succession . Bajaj auto, the biggest scooter maker during 1998 launched 4 models and5 products upgrades . But none of them succeeded. • Insufficient differentiation from existing offerings ,leading to another me-too product. Mac industries diversified into papad business but lost out due to the grey market Ponds toothpaste was similar as Colgate • Poor or inconsistent product quality.
  • 18. • No access to the market due to faults in the company's policy • Poor timing in terms of the industry life cycle. No company ventured to offer new products during the recessionary times of 2008 . Even the film industry decided not to release more films during the secession • 8. Launching the product too early. • Launching the product too late. • Poor marketing and not enough attention was paid to main competitive alternatives. • The following statements are very important to get the benefit this product offers were new to customers. The customers perceived the product features as novel/unique. This product offers improvements in existing product features.